northeast group, llc South America Smart Grid: Market Forecast ( ) Volume III August

Similar documents
northeast group, llc South America Smart Grid: Market Forecast ( ) Volume IV February 2018

northeast group, llc Southeast Asia Smart Grid: Market Forecast ( ) Volume II October group.com

northeast group, llc Southeast Asia Smart Grid: Market Forecast ( ) Volume III March 2016

northeast group, llc Eurasia Smart Grid: Market Forecast ( ) September group.com

northeast group, llc Central America & Caribbean Smart Grid: Market Forecast ( ) July Northeast Group, LLC

northeast group, llc Central & Eastern Europe Smart Grid: Market Forecast ( ) April group.com

Oceania Smart Grid: Market Forecast ( )

northeast group, llc Central America & Caribbean Smart Grid: Market Forecast ( ) February 2015

Southeast Asia Smart Grid: Market Forecast ( ) northeast group, llc. Volume IV September

northeast group, llc India Smart Grid: Market Forecast ( ) January group.com

northeast group, llc Emerging Markets Smart Grid: Outlook 2018 Volume VII January

Volume II: Summer 2012

Volume III: Summer 2013

Methodology. Supply. Demand

GLOBAL ENERGY STORAGE MARKET UPDATE: AUSTRALIAN ENERGY STORAGE ASSOCIATION

North American Cleantech Industry Key Trends and Insights

UNLOCKING VALUE: MICROGRIDS AND STAND ALONE SYSTEMS

NAVIGANT RESEARCH INTRODUCTION

Low Carbon Green Growth Roadmap for Asia and the Pacific FACT SHEET

The Renewable Energy Market Investment Opportunities In Lithium. Prepared by: MAC Energy Research

The U.S. Solar Energy Industry: Powering America

GLOBAL ELECTRICITY PRICES

1 INTRODUCTION OBJECTIVES OF THE STUDY MARKET DEFINITION MARKET SCOPE... 13

FPL. Scott Blackburn AMI Business Manager. Florida Power & Light. Metering, Billing/CIS America 2008, San Diego, CA

Corporate Communications. Media Information 15 March 2011

ENERGY STORAGE AS AN EMERGING TOOL FOR UTILITIES TO RESOLVE GRID CONSTRAINTS. June 18, 2015 E2Tech Presentation

Electricity sector overview

The Smart Grid: Re-powering America George W. Arnold National Coordinator for Smart Grid Interoperability NIST Gaithersburg, MD April 28, 2010

Slide 1. ABB September 9, 2015

Share with the GHSEA. Smart Energy Initiatives. Collaboration and a partner eco-system to achieve results

Alkyl Polyglucosides (APG) Biosurfactants Market Share, Size, Analysis, Growth, Trends and Forecasts to 2024 Hexa Research

Green Power Feasibility Study Econet Lesotho

SDG&E Customer Distributed Generation Programs. Steve Jaffe Senior Market Advisor Customer Innovations Group September 14, 2009

Electricity Technology in a Carbon-Constrained Future

From Smart Grids toward Smart Cities

Technical Conference: Alternative Utility Cost Recovery Mechanisms

Electric Vehicle Charge Ready Program

Contents. Solar Select TM Frequently Asked Questions

Published on Market Research Reports Inc. (

Electric Vehicle Charging Station Infrastructure World 2012 (Summary)

Prepared for JRC Enlarging and Integration Energy Security Workshop Dubrovnik, 5th-7th October 2012 OECD/IEA 2011

26 th Oct Prof. Jeongtae KIM Daejin Univ. KNC Representative

SMART GRID MARKET IN NORTH AND SOUTH AMERICA KEY ISSUES, REGULATIONS, CURRENT MARKET OUTLOOK AND KEY EQUIPMENT MARKET SIZE TO 2020

Achievements and Perspectives of smart grids projects and deployments. M. de Nigris

Measuring the Smartness of the Electricity Grid

BMW Group posts record earnings for 2010

Published on Market Research Reports Inc. (

Smart Energy Systems. Strategic vision, technology developments, best practices. Lilia Consiglio Enel Distribuzione RTSI. Torino, 16/09/2015

Proposed acquisition of Areva Distribution. December 2, 2009

Strategy and Outlook. Mr. Harry Schmelzer Jr.

The Electrification Coalition

BMW GROUP AND THE FUTURE OF SUSTAINABLE (E)-MOBILITY. III ANNUAL LATIN AMERICA CLEAN TRANSPORT FORUM.

Distributed Generation and the Importance of the Electric Power Grid

Electric Vehicle Cost-Benefit Analyses

Challenges Facing the City of Cape Town in Meeting Renewable Energy Targets

SMART Program: Ensuring Expanded Access for Low-Income Ratepayers and Communities Updated May 11, 2017

Phone: +44 (0) or BioPortfolio Limited

Transportation Electrification Public Input Workshop. August 3, 2016

Plug-In Hybrids: Smart Strategies for Reducing Pollution Why Location and Charging Time Matter Dial-in Number: Access Code:

Electricity Trends in Pennsylvania

GONE TOO FAR: SOARING HYDRO BILLS OFFSET CONSERVATION EFFORTS AND HURT CONSERVERS MOST

Volkswagen Truck & Bus and Navistar enter into a strategic alliance. September 6, 2016

Capital Markets Day. Global e-solutions. Francesco Venturini

The future of transportat systems Approaches in South America

Non-network solutions

Evaluating Batteries: Deployment, Integration and Market Drivers

Everything under control Thanks to reliable power grids

Strategic Analysis of Hybrid and Electric Commercial Vehicle Market in North and South America

EV - Smart Grid Integration. March 14, 2012

Economics and Barriers to Solar Photovoltaic Applications in Barbados

Electric Power Infrastructure Services Duke Austin, President & Chief Executive Officer B.J. Ducey, Senior Vice President Operations

Efficiency Challenges for the European Utilities A view from Enel

Application of Cost-Effective Grid-Scale Battery Storage as an Enabler of Network Integration of Renewable Energy

ZVEI / GIZ, Frankfurt 14 November 2013

USAID Distributed PV Building Blocks

We Are ChargePoint. The largest and most open EV charging network in the world Business Week 20 Small Businesses of the Future

Smart Grids in a new age of electricity

IEA Analysis of Fossil-Fuel Subsidies for APEC

Michigan Public Service Commission Electric Vehicle Pilot Discussion

SOLAR ELECTRIC INVESTMENT ANALYSIS

Economic Development Benefits of Plug-in Electric Vehicles in Massachusetts. Al Morrissey - National Grid REMI Users Conference 2017 October 25, 2017

Transportation Electrification: Reducing Emissions, Driving Innovation. August 2017

Solar Power & Utilities: Today and Tomorrow

Electric Vehicles: Updates and Industry Momentum. CPES Meeting Watson Collins March 17, 2014

CONTENT. Background and vision. Power Corner Business Model CHAPTER 2. Case Study of Tanzania. Power Corner Zambia & Scale Up CHAPTER 4

Update on State Solar Net Metering Activities Lori Bird, NREL RPS Collaborative Summit Washington, DC September 23, 2014

Economic impact of EVs in the Brazilian electrical distribution networks

ENERGY MANAGEMENT AT COOPER TIRE

PG&E s Energy Landscape. Gregg Lemler, vice president, electric transmission i-pcgrid Workshop March 28 30, 2018

Biofuels Production to Reach B10 in 2012 and E10 in 2011

Future Trends & Creative Approaches

Overview of Global Fuel Economy Policies

World Energy Investment 2017

Smart Grid and Energy Efficiency in the U.S.

Net Metering at Eversource

Submission to the IESO re: RDGI Fund Virtual Net Metering Investigation Topic

The Electric Cooperative Model: The PEC Story and the Future of the Utility Industry

Building a Stronger and Smarter Electrical Energy Infrastructure. Smart Grid. A Necessary Component in the Remaking of America

Residential PV-the City of Cape Town s experience Brian Jones Head: Green Energy/Electricity Services City of Cape Town South Africa

Net Metering in Missouri

Transcription:

northeast group, llc South America Smart Grid: Market Forecast (2015 2025) Volume III August 2015 www.northeast-group.com

South America Smart Grid: Market Forecast (2015 2025) South America is one of the most attractive emerging market regions for smart grid infrastructure investment. The region is comprised of countries with developing regulatory frameworks and core business case indicators that point towards immediate benefits from smart grid infrastructure. From 2015 to 2025, the region s total smart grid market will cumulatively reach $38.1 billion. This includes investment in advanced metering infrastructure (AMI), distribution automation (DA), wide area measurement (WAM), home energy management (HEM), information technology (IT), and battery storage. Recent smart grid activity in South America Small-scale deployments continue in Colombia as roadmap slowly progresses ANDE begins significant deployments in Paraguay with Ziv, following deployments with Iskraemeco A wide array of smart grid infrastructure is being piloted in Chile in advance of anticipated regulations Small-scale AMI and demand response pilots developing in Argentina and Uruguay Eletrobras announces project in rural states with Itron and Cisco CPFL announces regions largest singe deployment, with plans for 2M AMI meters AES Eletropaulo announces project with Itron, Cisco, and WEG Light announces 1.1M AMI deployment with L+G Smart city projects continue throughout Brazil Source: Northeast Group This study covers all ten Latin countries in South America, which share several key characteristics. They are fast growing economies with burgeoning middle classes, yet still have some of the highest electricity theft rates in the world. They have abundant renewable sources of power particularly large hydropower but their grids are struggling to meet rising demand. Further distributed renewable energy resources are also becoming increasingly attractive across the region. Lastly, they have governments eager to keep electricity prices low, but wary of increasing subsidies. Smart grid projects at Brazilian utilities Throughout South America, Utility AMI DA DG Storage EVs AES Eletropaulo AES Sul Ampla CEA CEB CEEE Celesc Celg Celpa Celpe Cemar Cemig Coelba Coelce Copel Cosern CPFL Paulista EDP Bandeirante EDP Escelsa Elektro Eletrobras AC Eletrobras AM Energisa MS (Enersul) Light Sulgipe IT/ Analytics Smart buildings smart grid infrastructure is now viewed as a solution to many of the challenges the region is facing. Eight of the ten countries already have significant pilot projects in place, while half of the countries have developed some form of smart grid roadmap. Brazil is leading the way with pilot projects dating back to the mid-2000s, recently announced plans for over 3 million new AMI meters, and a

number of smart city projects that are testing out a variety of smart grid applications. Furthermore, Brazil s government has set regulations for smart meter deployments and created incentives for residents to install small-scale solar PV along with smart meters. As the largest country in the region, Brazil will drive the market its conditions are similar to most other South American countries and regional standardization is improving. But Brazil is not alone in its smart grid development. Ecuador has set an even more ambitious timeline for smart grid deployments, while Colombia and Peru are in the process of finalizing smart grid roadmaps. Chile is developing its own smart city projects, Argentina is funding smart grid R&D, and even Paraguay is developing smart meter pilot projects. Beyond AMI, distribution automation is a focus for almost all South American utilities due to poor reliability, and several South American countries are also currently developing phasor measurement unit projects throughout the transmission grid. The key driver of these initiatives is the unique near-term and long-term benefits South American countries will receive from smart grid infrastructure. Unlike some of the more developed emerging market countries, South American utilities will receive near-term savings from smart meter deployments by reducing non-technical losses. At 15%, the regional transmission and distribution (T&D) loss rate is among the highest in the world. But there are also important long-term benefits to smart grid infrastructure that help win governmental support rising middle classes mean that demand response programs will grow in importance and developing the region s strong solar, wind, and small hydro resources will require smart grid to help manage the increased variability. Utilities can therefore make near-term deployments to help reduce non-technical losses, while laying the groundwork for long-term benefits. Current smart grid activity remains in the early stages and there are some challenges to overcome. Most notably, concrete regulatory incentives have failed to develop in the past two years as governments seek to find ways to finance their ambitious plans to largely low-income residents. But these factors are slowly changing incomes are rising, smart grid infrastructure costs are falling, and regional collaboration is creating regulatory frameworks that can be adopted throughout the region. As a result, South American countries are poised to reap the significant benefits of smart grid, with significant investment expected throughout the forecast period. Key questions answered in this study: Where are the newest smart grid announcements and deployments in South America? How large will the smart grid market be in 10 countries across 15 sub-segments? Which countries are poised to take the next steps for smart grid regulatory development? Which local vendors are active and who are the leading international vendors?

Table of Contents i. Executive summary 1 i.i What s new in 2015? 5 i.ii South America smart grid overview 17 ii. Methodology 24 1. Introduction 28 1.1 What is smart grid? 28 1.2 How has smart grid been used elsewhere in the world? 40 2. South America smart grid snapshot 48 2.1 The region in comparison 50 2.2 Regional drivers 52 2.3 Regional challenges 62 3. Regional market forecast 68 4. Brazil 77 4.1 Electricity industry structure 79 4.2 Smart grid regulatory environment 84 4.3 Market forecast 93 4.4 Utility activity 96 5. Chile 111 5.1 Electricity industry structure 124 5.2 Smart grid regulatory environment 126 5.3 Market forecast 133 5.4 Utility activity 136 6. Colombia 142 6.1 Electricity industry structure 144 6.2 Smart grid regulatory environment 146 6.3 Market forecast 149 6.4 Utility activity 152 7. Argentina 142 7.1 Electricity industry structure 157 7.2 Smart grid regulatory environment 159

Table of Contents (cont.) 7.3 Market forecast 164 7.4 Utility activity 168 8. Ecuador 173 8.1 Electricity industry structure 175 8.2 Smart grid regulatory environment 177 8.3 Market forecast 180 8.4 Utility activity 183 9. Peru 186 9.1 Electricity industry structure 188 9.2 Smart grid regulatory environment 190 9.3 Market forecast 192 9.4 Utility activity 194 10. Paraguay 196 10.1 Electricity industry structure 198 10.2 Smart grid regulatory environment 200 10.3 Market forecast 201 10.4 Utility activity 204 11. Uruguay 206 11.1 Electricity industry structure 208 11.2 Smart grid regulatory environment 209 11.3 Market forecast 211 11.4 Utility activity 214 12. Venezuela 216 12.1 Electricity industry structure 218 12.2 Smart grid regulatory environment 219 12.3 Market forecast 221 12.4 Utility activity 224 13. Bolivia 226 13.1 Electricity industry structure 228 13.2 Smart grid regulatory environment 231 13.3 Market forecast 232

Table of Contents (cont.) 13.4 Utility activity 235 14. Vendor activity 237 14.1 South America-based vendors 237 14.2 International vendors 248 15. Appendix 266 15.1 List of companies covered in this study 266 15.2 List of acronyms 270 List of Figures, Boxes, and Tables South America smart grid: key takeaways 4 Smart meter potential in South America (2013 2015) 6 AMI deployments and announcements in South America 7 Recent smart grid activity in South America 8 Recent smart grid projects in South America (2014 2015) 9 Chinese meter vendor activity in South America 10 Recent smart grid international cooperation in South America 11 Smart grid drivers and barriers in South America 17 Distribution losses in South America 18 Growth in per-capita electricity consumption (2014 2025) 19 Renewable energy potential and incentives in South America 19 AMI vendor activity in Brazil 20 Leading smart metering vendors in South America 21 South America smart grid forecast 22 South America smart grid forecast data 22 Smart grid forecast by country 23 Smart grid forecast data by country 23 Northeast Group Smart Grid Forecasting Model 27 Figure 1.1: Smart grid value chain 28 Figure 1.2: Smart grid model 29 Table 1.1: Benefits of AMI in South America 32 Table 1.2: Demand response options 35 Figure 1.3: Global smart grid activity 40 Figure 1.4: Cumulative AMI investment by region up to 2015 41

List of Figures, Boxes, and Tables (cont.) Figure 1.5: Cumulative distribution automation investment by region up to 2015 41 Figure 1.6: Cumulative AMI investment by region up to 2025 42 Figure 1.7: Cumulative distribution automation investment by region up to 2025 42 Figure 2.1: Emerging markets smart meter potential 47 Figure 2.2: Per-capita electricity consumption 49 Figure 2.3: Per-capita CO 2 emissions 50 Figure 2.4: Projected GDP growth 51 Figure 2.5: T&D losses in South America 52 Figure 2.6: Large-scale power plants in South America 53 Box 2.1: Smart meter business case in South America 54 Figure 2.7: Payback on AMI meter from loss reduction at two Brazilian utilities 55 Figure 2.8: 10-year per meter savings from theft reduction 56 Figure 2.9: Growth in per-capita electricity consumption 57 Figure 2.10: Renewable sources of energy in South America 58 Figure 2.11: Annual manufacturing business losses due to power outages 59 Table 2.1: Appliance ownership in Brazil 60 Table 2.2 Smart grid market drivers and barriers in South America 62 Figure 2.12: Ten-year price per kwh of AMI endpoints 62 Figure 2.13: Per-capita electricity consumption in South America 63 Figure 2.14: Average regulatory scores in emerging markets 63 Figure 2.15: Percent hydro in generation mix 64 Figure 3.1: South America smart grid forecast 67 Table 3.1: South America smart grid forecast data 68 Figure 3.2: South America AMI penetration rate 68 Figure 3.3: Smart grid forecast by country 69 Table 3.2: Smart grid forecast data by country 69 Figure 3.4: Annual AMI deployments in South America 70 Figure 3.5: AMI cost breakdown 70 Figure 3.6: AMI forecast by segment 72 Table 3.3: AMI forecast data by segment 72 Figure 3.7: DA forecast by segment 73 Table 3.4: DA forecast data by segment 73 Figure 3.8: HEM forecast by segment 74 Table 3.5: HEM forecast data by segment 74

List of Figures, Boxes, and Tables (cont.) Figure 3.9: IT forecast by segment 75 Table 3.6: IT forecast data by segment 75 Table 4.1: Brazil key data 76 Figure 4.1: Brazil AMI penetration rate 76 Table 4.2: Smart grid indicators in Brazil 77 Figure 4.2: Contracted and forecasted new generation in Brazil 79 Figure 4.3: Utility ownership in Brazil (%) 79 Figure 4.4: Electricity regulatory structure in Brazil 83 Box 4.1: Political risk in Brazil 85 Figure 4.5: Conventional and white tariffs 87 Table 4.3: Smart grid-related government action in Brazil 88 Table 4.4: Smart grid funding through Inova Energia 90 Figure 4.6: EV incentives in Brazil 91 Figure 4.7: Brazil smart grid forecast 92 Table 4.5: Brazil smart grid forecast data 92 Figure 4.8: Brazil AMI forecast 93 Table 4.6: Brazil AMI forecast data 93 Table 4.7: Smart grid projects at Brazilian utilities 95 Figure 4.9: AMI vendor activity in Brazil 96 Table 4.8: Smart grid vendor activity at ten leading utilities in Brazil 96 Table 4.9: Brazilian utilities 97 Figure 4.10: T&D losses at Brazilian utilities 98 Table 4.10: Indicators for leading utility parent companies in Brazil 99 Figure 4.11: Smart city projects in Brazil 100 Box 4.2: Light s Optimus program 106 Table 4.11: Improvement following smart grid deployments in Búzios 114 Table 5.1: Chile key data 124 Figure 5.1: Chile AMI penetration rate 124 Table 5.2: Smart grid indicators in Chile 125 Box 5.1: Political risk in Chile 129 Box 5.2: Chile s renewable energy potential 132 Table 5.3: EV pilot incentives in Chile 133 Figure 5.2: Estimated monthly household power bills in South America 133 Figure 5.3: Chile smart grid forecast 134

List of Figures, Boxes, and Tables (cont.) Table 5.4: Chile smart grid forecast data 134 Figure 5.4: Chile AMI forecast 135 Table 5.5: Chile AMI forecast data 135 Table 5.6: Leading Chilean distribution utilities 137 Table 6.1: Colombia key data 142 Figure 6.1: Colombia AMI penetration rate 142 Table 6.2: Smart grid indicators in Colombia 143 Figure 6.2: ISA s South American transmission assets 145 Table 6.3: Leading Colombian distribution utilities 146 Box 6.1: Political risk in Colombia 147 Figure 6.3: Colombia smart grid forecast 150 Table 6.4: Colombia smart grid forecast data 150 Figure 6.4: Colombia AMI forecast 151 Table 6.5: Colombia AMI forecast data 151 Figure 6.5: Percentage of Colombian utilities carrying out smart grid projects 153 Figure 6.6: Emcali s smart grid plans 155 Table 7.1: Argentina key data 157 Figure 7.1: Argentina AMI penetration rate 157 Table 7.2: Smart grid indicators in Argentina 158 Box 7.1: Political risk in Argentina 161 Figure 7.2: Argentina smart grid forecast 165 Table 7.3: Argentina smart grid forecast data 165 Figure 7.3: Argentina AMI forecast 166 Table 7.4: Argentina AMI forecast data 166 Figure 7.4: Electricity prices in South America 167 Figure 7.5: Electric bill for 150 kwh/month consumer at Edesur 167 Table 7.5: Leading Argentine distribution utilities 168 Figure 7.6: Edenor s proposed pilot TOU tariffs 169 Table 8.1: Ecuador key data 173 Figure 8.1: Ecuador AMI penetration rate 173 Table 8.2: Smart grid indicators in Ecuador 174 Box 8.1: Political risk in Ecuador 176 Figure 8.2: Ecuador s national smart grid plan 178 Figure 8.3: Ecuador smart grid forecast 181

List of Figures, Boxes, and Tables (cont.) Table 8.3: Ecuador smart grid forecast data 181 Figure 8.4: Ecuador AMI forecast 182 Table 8.4: Ecuador AMI forecast data 182 Figure 8.5: Distribution losses at Ecuadorean utilities 183 Table 8.5: Vendors already active in Ecuador 184 Table 9.1: Peru key data 186 Figure 9.1: Peru AMI penetration rate 186 Table 9.2: Smart grid indicators in Peru 187 Box 9.1: Political risk in Peru 189 Figure 9.2: Osinergmin s smart grid roadmap 190 Figure 9.3: Peru smart grid forecast 192 Table 9.3: Peru smart grid forecast data 192 Figure 9.4: Peru AMI forecast 193 Table 9.4: Peru AMI forecast data 193 Table 10.1: Paraguay key data 196 Figure 10.1: Paraguay AMI penetration rate 196 Table 10.2: Smart grid indicators in Paraguay 197 Box 10.1: Political risk in Paraguay 199 Figure 10.2: Highest global distribution losses 201 Figure 10.3: Paraguay smart grid forecast 202 Table 10.3: Paraguay smart grid forecast data 202 Figure 10.4: Paraguay AMI forecast 203 Table 10.4: Paraguay AMI forecast data 203 Table 11.1: Uruguay key data 206 Figure 11.1: Uruguay AMI penetration rate 206 Table 11.2: Smart grid indicators in Uruguay 207 Box 11.1: Political risk in Uruguay 210 Figure 11.2: Estimated monthly household power bills in South America 211 Figure 11.3: Uruguay smart grid forecast 212 Table 11.3: Uruguay smart grid forecast data 212 Figure 11.4: Uruguay AMI forecast 213 Table 11.4: Uruguay AMI forecast data 213 Figure 11.5: UTE s smart grid timeline 215 Table 12.1: Venezuela key data 216

List of Figures, Boxes, and Tables (cont.) Figure 12.1: Venezuela AMI penetration rate 216 Table 12.2: Smart grid indicators in Venezuela 217 Box 12.1: Political risk in Venezuela 220 Figure 12.2: Smart meter benefit indicators in South America 221 Figure 12.3: Venezuela smart grid forecast 222 Table 12.3: Venezuela smart grid forecast data 222 Figure 12.4: Venezuela AMI forecast 223 Table 12.4: Venezuela AMI forecast data 223 Table 13.1: Bolivia key data 226 Figure 13.1: Bolivia AMI penetration rate 226 Table 13.2: Smart grid indicators in Bolivia 227 Box 13.1: Political risk in Bolivia 230 Figure 13.2: Estimated monthly household power bills in South America 232 Figure 13.3: Bolivia smart grid forecast 233 Table 13.3: Bolivia smart grid forecast data 233 Figure 13.4: Bolivia AMI forecast 234 Table 13.4: Bolivia AMI forecast data 234 Figure 14.1: Leading smart grid vendors in South America 237 Figure 14.2: Market share of leading AMI vendors in South America 238 Figure 14.3: Market share of leading AMI vendors in South America (excluding Brazil) 239 Table 14.1: Other smart grid vendors based in South America 248 Table 14.2: Leading AMI hardware vendors in South America 250 Table 14.3: Leading vendors of additional AMI components in South America 251

Order Form South America Smart Grid: Market Forecast (2015-2025) Pricing Single user $3,750 Enterprise license $5,400 Clients purchasing a single user license are limited to one user for this report. The enterprise license allows all employees within a single organization to view the report. Any forwarding or sharing of the report to others who have not paid for it is strictly forbidden. Email orders: Fill out and scan the sheet below. Please email orders to ben.gardner@northeast-group.com Telephone: We can be reached at +1.202.538.0848. Please have all of the information below ready to expedite your order. Customer information SINGLE USER ENTERPRISE LICENSE NAME POSITION COMPANY ADDRESS CITY STATE POSTAL CODE COUNTRY TELEPHONE EMAIL Credit card information Card type: VISA MASTERCARD AMERICAN EXPRESS DISCOVER CARD NUMBER EXPIRATION DATE CV CODE CARDHOLDER S NAME SIGNATURE DATE BILLING ADDRESS CITY STATE POSTAL CODE COUNTRY By purchasing this report I agree to abide by the following terms and conditions: 1. Single- user license - use of this report is restricted to one individual. 2. Enterprise license use of this report is restricted to individuals within a single enterprise or organization. I agree not to forward or share this report to others who have not paid for its use.