IMPORTANT SAFETY RECALL DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 19V258 O Integrity <<DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Safety O Quality O Customer Service 04/08/2019 Pursuant to USC49CFR 577.13 Notification to Dealerships and Distributors Paragraph B It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law. Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. Forest River Office of Corporate Compliance ( OCC ) has decided that a safety defect exists in certain 2017-2019 Work Trucks. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 07/28/2017 through 03/22/2019. DEFECT/NONCOMPLIANCE: The inline fuse is missing for the cargo and compartment lights. Without the inline fuse the circuit is unprotected. EVALUATION OF RISK: With a missing inline fuse, the wires are unprotected from excess current which may result in melting wires, increasing the risk of a fire, injury or property damage. SERVICE PROCEDURE: Dealership Service Department Service procedures for addressing the missing inline fuse is attached with this notification AVAILABILITY OF REMEDY: The remedy for this recall is attached with this notification. PARTS AND RETURN: Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 19V258 N/A 10-19V258 Install inline fuse 1.0 HELPFUL CONTACT INFORMATION: CONTACT PHONE Customer Service (574) 522-7599 Page 1 of 2
IMPORTANT SAFETY RECALL The Recall shall be considered the utmost priority to remedy the 2017-2019 Work Trucks in question. The retail consumer shall not be charged any amount of monies for remedy to their 2017-2019 Work Trucks listed under this Recall. If your dealership has already performed the remedy to 2017-2019 Work Trucks, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2017-2019 Work Trucks in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Page 2 of 2
IMPORTANT SAFETY RECALL DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 19V258 O Integrity <<VIN>> <<OWNER NAME/DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> This Notice applies to your vehicle VIN listed above. O Safety O Quality O Customer Service 04/08/2019 Dear Forest River Customer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US) and the Motor Vehicle Safety Act (Canada). Forest River Office of Corporate Compliance ( OCC ) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2017 through 2019 model year Work Trucks. WHAT IS THE DEFECT/NONCOMPLIANCE? The inline fuse is missing for the cargo and compartment lights. Without the inline fuse the circuit is unprotected. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. With a missing inline fuse, the wires are unprotected from excess current which may result in melting wires, increasing the risk of a fire, injury or property damage. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall, and have provided the remedy for the missing inline fuse. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for making arraignments to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Forest River, Inc. Attn: WARRANTY MANAGER 2323 Middlebury St Elkhart, IN 46516 Page 1 of 2
IMPORTANT SAFETY RECALL What if you no longer own this vehicle? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE Customer Service (574) 522-7599 If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 19V258 Page 2 of 2
F-350 - F-450 - F-550 CAB CHASSIS WITH UPFITTER SWITCHES
CAB WITH FORD OEM SWITCHES PARTS: INLINE FUSE HOLDER - NO: 78-0945-92010 ATC15-15A FUSE - NO: BK/ATC-15 16-14 GA BUTT x2 - NO: SBB-16-14 15AMP STICKERS USE THIS COMBINATION FOR EACH WIRE YOU TAP - UPFITTER FORD OEM SWITCHES 1
CAB - WITH FORD OEM SWITCHES RELAY BOX ON DRIVER SIDE - REMOVE 5A FUSE ON LOWER RIGHT CORNER OF BOX - SLIDE CONTACT GUARD FROM LEFT TO RIGHT - RE-INSERT 5A FUSE TO MAKE HOT AT-ALL-TIMES NOTE: ASA CAMERA IS BRN AUX WIRE - RUN/STRT OUT OEM HARNESS WITH THE COLOR CODED CALLOUTS 2
CAB - WITH FORD OEM SWITCHES B A A 15A FUSE - BLUE TO RED (THROUGH FIREWALL) - BLUE TO BN (FORD) ASA CAMERA C B 15A FUSE - BLUE TO RED (FROM RED/YEL LOOM) - BLUE TO GY/OG (FORD) CARGO SWITCH (RELAY 6) C 15A FUSE - BLUE TO YEL (FROM RED/YEL LOOM) - BLUE TO BN/RD (FORD) REAR FLOOD LIGHT (RELAY 5) RED WIRE THROUGH FIREWALL ASA CAMERA WIRE (IN LOOM) THROUGH FIREWALL RED & YELLOW (IN LOOM) COMING UP FROM ALONG THE CHASSIS FRAME CARGO SWITCH & FLOOD LIGHT SEE PG 4 FOR ADDITIONAL INFORMATION 3
CAB - WITH FORD OEM SWITCHES 15A FUSE - BLUE TO RED (THROUGH FIREWALL) - BLUE TO BN (FORD) ASA CAMERA Install 15A Fuse Sticker Around Wire 15A FUSE - BLUE TO RED (FROM RED/YEL LOOM) - BLUE TO GY/OG (FORD) CARGO SWITCH (RELAY 6) Install 15A Fuse Sticker Around Wire 15A FUSE - BLUE TO YEL (FROM RED/YEL LOOM) - BLUE TO BN/RD (FORD) REAR FLOOD LIGHT (RELAY 5) Install 15A Fuse Sticker Around Wire 4
CAB - WITH FORD OEM SWITCHES (DIESEL) CUT OEM WIRE AT FORD HARNESS BLUE, YELLOW & ORANGE 15A FUSE - BLUE TO BLUE ASA CAMERA 15A FUSE - BLUE TO YELLOW REAR FLOOD (RELAY 5) 15A FUSE - BLUE TO ORANGE CARGO SWITCH (RELAY 6) Install 15A Fuse Sticker Around Wire 5