TotalCare 1 TotalCare is the brand name of our flagship services offering

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TotalCare 1 TotalCare is the brand name of our flagship services offering Our premium service, providing trusted risk transfer for as long as you need it. TotalCare is much more than just an engine maintenance (off-wing) plan. It's a service concept based upon predictability and reliability. TotalCare covers predictive maintenance (off-wing) planning, workscope creation and management plus off-wing repair and overhaul activities. TotalCare transfers both time-on-wing and shop visit cost risks back to Rolls-Royce. Building on the leading knowledge (50 years), experience (250 million flight hours), and infrastructure provided by Rolls-Royce engines under TotalCare see operational benefits ranging from: increased time on wing access to OEM knowledge and problem solving capabilities reaching a higher efficiency in asset utilization These culminate to give a reduction in operational disruption, and thus provide a more reliable service

TotalCare 2 By choosing TotalCare, you will experience: Fixed cost engine maintenance - Secured cost of operating and maintaining your Rolls-Royce engines via a $/engine flying hour payment mechanism. Provides predictable costs over the life of the agreement and covers all aspects of engine maintenance and management Reduced management burden - Fully integrated service - you concentrate on running your business, while we take care of your engines. TotalCare Services: Enhanced aircraft resale value - fully transferable with the aircraft, therefore increasing its residual value Scheduled & Unscheduled Events Transfer of financial risk - Covers the cost of all Engine parts and labor when Life Limited Parts The time comes for the engine to be sent to an authorized Rolls-Royce Overhaul facility. The cost of parts and labor for mandatory bulletins, as well as Line Replaceable Units unscheduled shop visit costs for qualified events is also covered. It also covers Alert & Mandatory Service Bulletins the replacement of Life Limited Parts. This comprehensive coverage permits accurate budgeting based on each operator's forecast utilization. Training Technical Publications Transportation/Shipping Foundation Technical Service (FTS) Consumables F-FSR

TotalCare OneK+ & TotalCare OneK 3 TotalCare OneK+ Engine maintenance (off-wing) plan for an engine between zero (0) Engine Flying Hours and up to (1750/2000 Engine Flying Hours) but not including the first scheduled HMI/PMI TotalCare OneK Engine maintenance (off-wing) plan for an engine between zero (0) and 1,000 Engine Flying Hours Services Include: Unscheduled Events Line Replaceable Units Alert and Mandatory Service Bulletins Training Technical Publications Transportation/Shipping Consumables Foundation Technical Service F-FSR Workscope Creation Management of off-wing repair and overhaul activities

Engine Coverage Time Summary 4 TotalCare Unlimited TotalCare OneK+ 0 to 1750/2000 Hours TotalCare OneK 0 to 1000 Hours Extended Warranty 12 Calendar Months Limited Warranty 24 Calendar Months 0 to 1000 Hours 0 to 3000 Cycles

F-FSR FTS Transferable Unscheduled Event(s) LRUs Technical Publications Training Service Bulletin Incorporation Consumables Transportation/Shipping Workscope Creation Mgmt. of Engines/LRUs through the Mx. Facility Scheduled Event(s) Life Limited Parts FSR ODA Services Coverage Summary 5 TotalCare TotalCare OneK+ TotalCare OneK Warranty Limited Limited Extended Warranty Limited Limited FSR F-FSR Pre Req FTS ODA Pre Req No Service Contract Included Service Optional Additional Service Pre Req Pre Requisite Instructions for Continued Airworthiness