Industrial IT Solutions for the Networked Economy Jouko Karvinen Executive Vice President ABB Automation Technology Products Zurich, Switzerland 1 Copyright 2000 ABB Ltd
2 Copyright 2000 ABB Ltd
What Does Every Customer Worry About? Information flow Production planning Integration with business systems New technology Process visibility Value chain management Return on investment Product tracking 3 Copyright 2000 ABB Ltd
New Information Requirements Reactor X Has Failed! 8 Plants in 5 countries. How do we manage the backlog? eauction Today! Can we deliver 10,000 tons for xx$? Answer required in 10 minutes 4 Copyright 2000 ABB Ltd
New Integration Requirements 5 Copyright 2000 ABB Ltd
How Can We Deliver These Capabilities? Transaction Character Real-Time Character Relationship Management Enterprise Management Factory Management Automation and Control Process Measurement, Actuation, Energy Distribution Customers, WWW, ebusiness Customers, WWW, ebusiness Production Planning Planning & Scheduling Enterprise Resource Resource Planning Planning Manufacturing Execution Execution Systems Systems Process Process Control Control Robotics Robotics Sensors Sensors & Meters Meters Asset Asset Optimization Motors Motors & Drives Drives Power Power Electronics Enterprise Asset Asset Management Transformers Switchgear Real Time Consistency 6 Copyright 2000 ABB Ltd
A Leading Customer s View of ABB 7 Copyright 2000 ABB Ltd
What Structure Do They Prefer? 8 Copyright 2000 ABB Ltd
The Customer-Centric Organization Power Technology Products Automation Technology Products 9 Copyright 2000 ABB Ltd
How Will We Deliver? abb.com ABB Customer Portals One ABB Support Team Key Account Managers ABB Online ABB Premium Services 10 Copyright 2000 ABB Ltd
The Result: Networked Relationships Suppliers Channel partners Communities Customers 11 Copyright 2000 ABB Ltd
What Will We Deliver? 12 Copyright 2000 ABB Ltd
Industrial IT Defined ❶ Real-Time integration of automation, information, and collaborative business systems across the enterprise ❶ Compatible Building Blocks ❶ Single Integration Architecture ❶ Customer Domain Expertise 13 Copyright 2000 ABB Ltd
The Industrial IT Building Blocks ❶ Reusable Enterprise Knowledge Components from ABB and Its Partners 14 Copyright 2000 ABB Ltd
The Industrial IT Architecture ❶ ❶ ❶ Dynamic, ABB Aspect Objects TM integration framework Keeps asset information from multiple platforms together Plug and Produce business systems configuration! Real Object Aspects Model Object Real-Time Information ❶ Configuration ❶ Cost & Purchase Data ❶ Control Software ❶ Current Location ❶ Maintenance Records ❶ Engineering Drawings ❶ Performance Record ❶ Cost of Ownership 15 Copyright 2000 ABB Ltd
Asset Browsing with ABB Enterprise Explorer TM Field IT 16 Copyright 2000 ABB Ltd
A Productivity Suite For the Enterprise ❶ ❶ ❶ XXXXX XXXXXXX XXXXX Microsoft Corporation 17 Copyright 2000 ABB Ltd
Setting Uniform Standards... ❶ Optimum integration of ABB products ❶ Certification of best-in-class partners ❶ Compatible solutions across the enterprise 18 Copyright 2000 ABB Ltd
Opportunity Awaits... ❶ Most automotive customers want their new car in 1-4 weeks ❶ Deliveries take much longer -- mostly due to waiting for information New Car Delivery Time Manufacturing Shipping to Customer Waiting for Information 0 20% 40% 60% 80% 100% 19 Copyright 2000 ABB Ltd
Imagine... Value Chain Convergence Customer Supplier Tier 3 Dealer 1 Information flow Material flow Supplier Tier 2 Supplier Tier 1 A common platform for planning, control and management of order fulfilment Distribution Service Assembly Plant Aggregate Supplier Logistic Service 20 Copyright 2000 ABB Ltd
Brain Power... The Industrial IT Catalyst ❶ 25,000 software and application engineers, and GROWING! ❶ Dedicated, single-focus customer industry teams ❶ Personal service in more than 100 countries worldwide 21 Copyright 2000 ABB Ltd
A Commitment to Group Processes ebusiness Total Optimization of Processes A common way of working (methods, tools, structures, culture, commitment...) Unified worldwide operations 22 Copyright 2000 ABB Ltd
Creating Value in the Networked Economy ❶ Industrial IT Commitment ❶ Comprehensive Portfolio ❶ Industry Expertise ❶ Customer Focus ❶ Stakeholder Value 23 Copyright 2000 ABB Ltd