Knowledge Exchange Program

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Knowledge Exchange Program Learnings from the implementation of the Sustainable Urban Transport Project (SUTP) 22 February 2019 Hubli-Dharwad

The Sustainable Urban Transport Project Objectives Promote sustainable transport. Encourage environment-friendly transport modes by demonstration projects in selected cities. Start date May 2010 An initiative of MoHUA with Support IBRD (Loan), 6,298.20 Closing date March 2018 Project Size Rs. 21,945 Million GEF (Grant), 1,354.43 GoI, 4,134.66 Strengthen capacity at institutional and individual levels in the governments, states and cities in planning, operating and managing urban transport systems. States and Cities GEF World Bank Assist demonstration cities in implementing identified Green Transport projects. UNDP PIA, 3,705.04 State, 6,452.74

BRTS Infrastructure was created in Naya- Raipur, Pimpri Chinchwad & Hubli-Dharwad State/City Total Mysore ITS 291 Naya Raipur BRTS, NMT, TOD 1,974 Indore - ITS 699 Pimpri Chinchwad - BRTS 7,407 Hubli Dharwad - BRTS 10,486 Mysore - PBS 205 Training and Capacity Building 733 Supervision by PMU 150 Grand Total 21,945 Component Component 1B 3 1% Component 1% Karnataka - 1A Mysore 2% 1% Mysore 1% Hubli Dharwad 48% Chattisgarh - Naya Raipur 9% Madhya Pradesh - Indore 3% Maharastra - PimpriChinc wad 34% 27/03/2019 Mott MacDonald Presentation 3

Management Structure IUT Logistics & Service Support SUTP Steering Committee, Chaired by Sec (UD) National Project Director, OSD UT & E.O.JS Dy. Secretary PMU Deputy Project * Manager Transport Planners Finance Manager Project coordinator National Project Manager SUTP Standing Committee Chaired by OSD (UT) Internal Staff* Component 1 Component 2 PMC State Level Nodal Agency TMAC Monitoring & Advisory MoHUA through PMU and IUT Implementing Agency PIU (City Level) 4

Outcomes

Capacity Building GEF Grant UNDP Component Institutional Capacity Building - Providing permanent premises for the IUT (at Anand Vihar, New Delhi) Strengthening of IUT and preparing a Business Plan for it. Knowledge Management Centre hosted by IUT. Individual Capacity Building - 10 Subject Modules & Training Kits developed, Training of Trainers and Training of 1500 Professionals. 15 Toolkits prepared Promotion, raising-awareness, and dissemination activities performed 4257 officers trained including 500 overseas Hongkong, Seoul, Singapore, Dubai, Rio, Curitiba, Sao Paulo, Bogota, Vancouver WB Component Technical Assistance 1 - Operations manual for implementing UMTA and UTF in states/cities 2 - Guidance documents for implementing TMICC, and National UT Helpline 3 - Guidance documents for implementing NMT, PBS and TOD 4 - Operational manual for setting up Research in UT domain 5 - Assessment of GHG Emissions Reduction from SUTP Status Released by Hon'ble UDM in UMI 2016 Released by Hon'ble UDM in UMI 2016 Released by Hon'ble UDM in UMI 2016 Completed Completed 6 Leaders in UT Programme 449 officials trained 7 - Model Contracts and Guidance thereon for City Bus private operations Released by Hon'ble 6 UDM in UMI 2016

Demonstration Projects 27/03/2019 Mott MacDonald Presentation 7

Mysore ITS - became a Model for replication ITS on 500 buses, 105 bus stops, 6 terminals, AVLS, PIS and MIS and motion-based full size bus simulator for drivers training Launched 17.11.2012 ITS helped manage a 15% increased ridership (1.7% of annual ridership accounts purely due to ITS implementation) with 6% fewer buses and increased user satisfaction. Average waiting time for commuters at bus stops from 20 minutes in 2012 to 12 minutes in 2018 User satisfaction levels: 95% in 2018 over 65% in 2012 Notable punctuality improvements Reduction in bunching of buses at bus stops Reduction in staff ratio (5.5 in 2011-12 to 5.0 in 2017-18) crew ratio per schedule (4.07 to 3.76). 27/03/2019 Mott MacDonald Presentation 8

Indore Control Room, AFCS, AVLS, PIS, MIS for BRT Buses and feeder services, smart cards Launched 23.06.2018, current ridership 71,000 per day from 43,000 in 2014. Earning per KM increased from Rs. 62 to Rs. 90 post ITS including arresting of leakages. Increased User Satisfaction, mainly due to shorter wait times, shorter travel times and Smart Card Seamless integration has been a factor in increasing the city bus ridership by 35% (2,28,000). 27/03/2019 Mott MacDonald Presentation 9

Pimpri-Chinchwad - 4 corridors of BRTS total 44 kms Infrastructure for 2 BRT Corridors, 2 flyovers, 2 ROBs, terminals, bus stops, access improvement and parking policy Corridor 2 launched on 5 Sept 15 Corridor 3 launched on 28 Nov 15. Corridor 1 launched on 28 Aug 18 Pimpri BRT network shows high traffic density Ridership in Corridor 2 80,000 Ridership in Corridor 3 17,000 BRTS network integrates the city which was divided by two geographical obstructions Passengers can board buses in Pimpri and travel to Pune city 27/03/2019 Mott MacDonald Presentation 10

Naya Raipur A greenfield capital city, 28 Kms away from Raipur city SUTP project is an enabler for Naya Raipur to grow along a low carbon path 32 Km of cycle track & pedestrian walkways, Bus depot, bus shelters, BRTS stations, ITS on BRTS, TOD, Regional RMP BRT lite service (AC buses with two side entries) connect the twin cities 27/03/2019 Mott MacDonald Presentation 11

NMT works completed on 31 March 2017 The BRT-Lite between Raipur and Naya Raipur is operational with effect from 01 May 2017 PT has mode share of 40% (about 6000 passengers, including employees) Naya Raipur was first to notify TOD in July 2015 RMP finalised 27/03/2019 Mott MacDonald Presentation 12

Hubli Dharwad 22 kms BRTS, 2 Bus depots, 1 workshop, 31 bus stops, 2 terminals, 1 interchange between City bus services and BRT, ITS on BRTS, 4 kms of NMT, 6 FOBs, 1 ROB, 3 grade separators OCBS and motion-based full size bus simulator for drivers training. Complete transformation of the PT system Trial run of the BRTS started on 2 Oct 2018 with 100 buses. With ridership of 65,000 per day Travel time reduction from 1 hour to 35 mins (express service) and 45 mins (ordinary service) ITS & E-ticketing for entire system 27500 trees planted 27/03/2019 Mott MacDonald Presentation 13

27/03/2019 Mott MacDonald Presentation 14

Mysore (PBS) Public high end bike sharing scheme with 450 bikes, 48 docking stations and a central control centre Inaugurated on 04.06.2017 now has more than 9700 registered users. 27/03/2019 Mott MacDonald Presentation 15

GHG Savings Tons CO 2 CO 2 emissions reductions over 10 years in the cities participating in Component 2 were estimated to be 128,000 tons in PAD Emission reduction estimates in tons 2016-25 (based on year 2015 results) Hubli - 107,385 Naya Raipur - 67,550 Pimpri Chinchwad - 110,299 Indore - 45,039 Mysore ITS - 39,635 Mysore PBS - 249 Total - 370,157 27/03/2019 Mott MacDonald Presentation 16

Challenges and Learnings

Challenges Training Often nominees could not be spared and capacity went underutilised Technical Assistance Studies Time overruns, mainly due to a fuzzy understanding of the ToRs Implementation Often, we were unable contractors with right capacities. Appreciation of the essence of environment and social safeguards is wanting. Evolving designs and plans during execution led to cost / time overruns Availability of rolling stock was inadequate Ownership of the Public Transport project was not defined Land Acquisition and resettlement in Urban context became protracted and problems were underestimated Non availability of plans of underground utilities led to delays 27/03/2019 Sustainable Urban Transport Project (SUTP) 18

Learnings from the Project Administration and Reporting Continuity of dedicated team of project officials; appropriately delegated the administrative and financial powers, is crucial for completion of projects of this nature in an efficient manner Procurement Procurement plans need to be instruments of planning and control Internal approval processes for Bid process management and contract monitoring were fuzzy and need to be crystalized. Interface management in contracts should be built in. 19

Learnings from the Project Execution of engineering work at sites Direct contact at apex levels helped in getting approvals from railway/highway authorities The role of the PMC, as a third-party inspector was not correctly appreciated by PIUs Unavailability of skills to deliver the designed concepts in available time. Timely availability of good for construction drawings would have avoided abnormal delays and increases in costs. 20

Learnings from the Project (Cont.) AFCS implementation The complexity of applicable guidelines of the Federal Bank (RBI) were not appreciated in totality while conceptualizing open loop fare collection systems. Financing and Disbursement Delay in implementation of SUTP and JNNURM scheme s closure, the related components (mainly rolling stock) were either not procured or were further delayed as PIAs had to obtain funds from their state governments or internal resources. 27/03/2019 Sustainable Urban Transport Project (SUTP) 21

How to do things differently

Pointers for similar future projects Ownership of the UT projects delivery is needed for faster and easier implementation. A business plan for the entity must be accepted / sanctioned in time. Timely availability of rolling stock and maintenance facility are crucial to the success of UT projects. These are long-lead activities. Public outreach programs to be inbuilt in the project execution framework Exhaustive Project Management Plan must factor in resources mobilization. Delegation of power for approvals should be project specific in the SPVs Information is important; how the entity will function and use the information generated, post ITS implementation, needs to be carefully thought of before engaging with the SI. 27/03/2019 Sustainable Urban Transport Project (SUTP) 23

Pointers for similar future projects Capacity building programs may have pre-approved list of personnel, to minimise last minute delays pertaining to approvals and cancellations Dedicated team of project officials at PIU level must include Procurement Specialists, technical experts especially for Transport. Intricacies of procurement processes to be clearly understood. Availability of skills and materials must be factored in architectural designs and completion schedules. Designs must be frozen in totality before works execution begins. Providing SAFE and EASY access to public (un-obstructed and well lit footpaths wide enough to avoid jostling, foot-overbridges/under-passes, feeling of security) are as important as the transport itself, and must be built concurrently. 27/03/2019 Sustainable Urban Transport Project (SUTP) 24

Thank You

Result Framework PDO Level Results Indicators Indicator One: Number of environmentally friendly urban transport practices and approaches provided by the project that are adopted by cities Indicator Two: Hubli Dharwad - Public transport mode share increases Indicator Three: Pimpri Chinchwad - Modal share by public transport increases Indicator Four: Naya Raipur - Public Transport trip mode share between Raipur and Naya Raipur increases Global Environmental Objective Indicators Indicator One: Number of cities that adopt environmentally friendly Urban Transport practices/approaches provided by the project Indicator Two: Forecast CO2 emissions over 10 years in the cities participating in Component 2 are at least 128,000 tons lower than BAU forecasts Unit of Measure Baseline Actual (September 2018) Number 0 21 6 End Target Remarks Percent 30 Project not launched as yet 33 Percent 4.2 8.82% 8 Volume counts by IBI Percent 0 Raipur and Naya Raipur 42.4% Number 0 21 6 40 *July 2018 figures from NRDA Number 0 370,157 Emission reduction estimates 2016-25 (based on year 2 results) Hubli - 107,385 Naya Raipur - 67550 Pimpri Chinchwad - 110,299 Indore - 45,039 Mysore ITS - 39,635 Mysore PBS -249.22 27/03/2019 Mott MacDonald Presentation 26

Result Framework PDO Level Results Indicators Intermediate Results Indicators (Component 1B) Intermediate Result Indicator One: MoUD partners with states/cities to develop capacity and support cities in sustainable local solutions Intermediate Results Indicators (Component 2) Intermediate Result Indicator One:Two BRT corridors are operational Intermediate Result Indicator Two: Pimpri Chinchwad Percentage of displaced families that are resettled in alternative houses Intermediate Result Indicator Three: Naya Raipur At least two Public Transport corridors are established and in operation between Naya Raipur and Raipur (1&2) Intermediate Result Indicator Four: Naya Raipur Safe sidewalks and cycle tracks are provided on the main roads of Naya Raipur Unit of Measure Baseline Actual (September 2018) End Target Remarks Number 0 64 20 All CEPT (capacity building support under LUTP with mentoring support on projects ) - 47 Component 1B cities - 17 (excludes recounting of 3 cities Kochi, Bhopal, Mumbai) Number 0 1 2 Out of 4 BRT corridors being implemented in Pimpri, Corridor 3 & 4 are WB funded Corridor 1, 2 & 3 have been launched and operational. Corridor 4 is expected to be operational by 15 October 2018 Percent 224* 97.77% 100 438 PAPs resettled out of a target of 448 eligible PAPs Number 0 2 2 Kilometer 0 69.7 kms 36 NMT - Total Length of footpath constructed = 28.93 km and Crossing 2.785 NMT - Total length of cycle track constructed = 38.01 km Cycle Track and pathway - 24.50 km (NRDA funding) in addition to project funded infrastructure 27/03/2019 Mott MacDonald Presentation 27

Result Framework PDO Level Results Indicators Intermediate Results Indicators (Component 2) Intermediate Result Indicator Five: Hubli Dharwad BRT corridor is operational Intermediate Result Indicator Six: Hubli Dharwad Safe pedestrian access to BRT Intermediate Result Indicator Seven: Hubli Dharwad - Percentage of project affected people received compensation and resettlement assistance. Intermediate Result Indicator Eight: Mysore - ITS systems and units are installed, functioning, and utilized at Mysore for at least 80% of their intended of revenue vehicle kilometers of service by project end. Unit of Measure Text Text Baseline Actual (September 2018) Not operatio nal Value No stations, no footpath Construction ongoing Footpath, foot-overbridges, traffic signal phasing under implementati on End Target Remarks BRT is Operation al Stations, footpath, FoB, traffic signal phasing in place The BRT services are planned to be launched on 1.11.2018. Percent 1,255* 97% 100 target - 1351, Received - 1315 Percent 0 95.11 80 Feb-18 27/03/2019 Mott MacDonald Presentation 28

Result Framework PDO Level Results Indicators Intermediate Results Indicators (Component 2) Intermediate Result Indicator Nine: Indore - ITS systems and units are installed, functioning, and utilized at Indore for at least 80% of their intended of revenue vehicle kilometres of service by project end. Intermediate Result Indicator Ten: Mysore PBS - PBS system installed and functioning Unit of Measure Baseline Actual (Septembe r 2018) Percent 0 (ITS) (AFCS) on BRTS corridor launched Text Operating since 4.06.2017 End Target Remarks 80 Intelligent Transport System (ITS) and Automatic Fare Collection System (AFCS) on BRTS corridor was launched on 23.06.2018 in Indore. PBS installed and functioning Implementation is now complete, but after the official date of project closure and burn-in tests with the full system functioning are in progress; operational acceptance is expected by 15.10.2018. The Mysore Public Bicycle Sharing System branded Trin-Trin was inaugurated for public use on 04.06.2017 by the Chief Minister of Karnataka with 450 bikes and 48 docking stations. More than 9700 users have been registered in the Mysore PBS system. 27/03/2019 Mott MacDonald Presentation 29

Impact Gradual and consistent ridership increase ITMS Introduced 169671 180622 228740 28637 43487 54672 57274 60332 67771 70843 2013 2014 2015 2016 2017 2018 (Till Sep) ibus ibus+city Bus 2018 (Oct)