AIDA in numbers AIDA in numbers AIDA in numbers Reporting period of AIDA cares 2014 is the fiscal year 2013 Reporting period of AIDA cares 2014 is the fiscal year 2013 Reporting period of AIDA cares 2014 is the fiscal year 2013 ENERGY [EN3] 2012 2013 ENERGY [EN3] 2012 2013 Total energy consumption 6.538.405 GJ 7.268.842 GJ* ENERGY [EN3] 2012 2013 Total energy consumption 6.538.405 GJ 7.268.842 GJ* Energy ENERGY consumption [EN3] on board 2012 6.532.640 GJ 2013 7.264.221 GJ Total energy consumption 6.538.405 GJ 7.268.842 GJ* Energy consumption on board 6.532.640 GJ 7.264.221 GJ Total From energy heavy fuel consumption oil 6.538.405 4.051.320 GJ GJ 7.268.842 4.167.062 GJ* Energy consumption on board 6.532.640 GJ 7.264.221 GJ From heavy fuel oil 4.051.320 GJ 4.167.062 GJ Energy From gasoil consumption on board 6.532.640 540.360 GJ 7.264.221 675.707 GJ From heavy fuel oil 4.051.320 GJ 4.167.062 GJ From gasoil 540.360 GJ 675.707 GJ From Of which heavy low-sulfur fuel oil heavy fuel oil 4.051.320 1.940.960 GJ GJ 4.167.062 2.421.453 GJ GJ From gasoil 540.360 GJ 675.707 GJ Of which low-sulfur heavy fuel oil 1.940.960 GJ 2.421.453 GJ From Fleet gasoil energy consumption 540.360 5765 GJ GJ ** 675.707 4.621 GJ GJ** Of which low-sulfur heavy fuel oil 1.940.960 GJ 2.421.453 GJ Fleet energy consumption 5765 GJ ** 4.621 GJ ** Of * which 40 MJ/kg low-sulfur fuel GJ heavy = Gigajoule fuel oil 1.940.960 GJ 2.421.453 GJ Fleet energy consumption 5765 GJ ** 4.621 GJ ** *** 40 Diesel MJ/kg fuel GJ = Gigajoule Fleet ** energy consumption 5765 GJ ** 4.621 GJ ** * 40 Diesel MJ/kg fuel GJ = Gigajoule *** 40 Diesel MJ/kg fuel GJ = Gigajoule ** Diesel INDIRECT PRIMARY ENERGY INDIRECT CONSUMPTION PRIMARY [EN4] ENERGY 2012 2013 CONSUMPTION INDIRECT PRIMARY [EN4] ENERGY 2012 2013 Total energy purchased 1.921.855 kwh * 2.275.175 kwh* INDIRECT CONSUMPTION PRIMARY [EN4] ENERGY 2012 2013 Total energy purchased 1.921.855 kwh * 2.275.175 kwh* Natural CONSUMPTION gas [EN4] 2012 787.960 kwh (47 %) 2013 25.470 kwh (1,12%) Total energy purchased 1.921.855 kwh * 2.275.175 kwh* Natural gas 787.960 kwh (47 %) 25.470 kwh (1,12%) Total Renewable energy energies purchased 1.921.855 1.018.583 kwh kwh *(53 %) 2.275.175 2.249.705 kwh* (98,88%) Natural gas 787.960 kwh (47 %) 25.470 kwh (1,12%) Renewable energies 1.018.583 kwh (53 %) 2.249.705 kwh (98,88%) Natural * Refers gasto the AIDA HQ in Rostock. 787.960 No indirect kwh energy (47 %) consumption by primary 25.470 source kwh (1,12%) occurs on board. Renewable energies 1.018.583 kwh (53 %) 2.249.705 kwh (98,88%) * Refers These indicators the AIDA are HQ based in Rostock. on figures No indirect provided energy by the consumption power supplier by utility. primary source occurs on board. Renewable energies 1.018.583 kwh (53 %) 2.249.705 kwh (98,88%) * These Refers indicators to the AIDA are HQ based in Rostock. on figures No provided indirect energy by the consumption power supplier by utility. primary source occurs on board. * Refers These to indicators the AIDA are HQ based in Rostock. on figures No indirect provided energy by the consumption power supplier by primary utility. source occurs on board. These indicators are based on figures provided by the power supplier utility. WASTE [EN 22] 2012 2013 WASTE [EN 22] 2012 2013 Waste 34.631 t 38.060 t Waste Residue WASTE [EN landfill 22] 34.631 t 2012 11.572 t 38.060 t 2013 13.033 t Residue landfill Waste Incineration 11.572 t 34.631 3.189 t 13.033 t 38.060 3.785 t Incineration Residue Shredding landfill 3.189 t 11.572 5.240 t 3.785 t 13.033 5.655 t Shredding Incineration Hazardous waste disposal 5.240 t 3.189 5.302 t t 5.655 t 3.785 6.028 t t Hazardous waste disposal Shredding Processed for recycling 5.302 t 5.240 9.328 t t * 6.028 t 5.655 9.559 t t* Processed for recycling Hazardous * 25 % disposed waste disposal recyclable 9.328 t * 5.302 t 9.559 t* 6.028 t * 25 % disposed recyclable Processed for recycling 9.328 t * 9.559 t* * 25 % disposed recyclable WATER [EN 8] 2012 2013 WATER [EN 8] 2012 2013 Total water withdrawal 1.363.862 m³ 1.463.462 m³ Total water withdrawal of WATER which [EN fresh 8] water consumption 1.363.862 m³ 2012 416.589 m³ * 1.463.462 m³ 2013 428.193 m³* of which fresh water consumption Total of which water marine withdrawal fresh water 416.589 m³ * 1.363.862 947.273 m³ ** 428.193 m³* 1.463.462 1.035.269 m³ m³** of consumption which marine fresh water 947.273 m³ ** 1.035.269 m³** of which fresh water consumption 416.589 m³ * 428.193 m³* consumption Water consumption per person 183 l 168 l of which marine fresh water 947.273 m³ ** 1.035.269 m³** Water and day consumption per person 183 l 168 l consumption and day * Fresh water taken from shore Water consumption per person 183 l 168 l and *** Fresh Fresh day water water taken obtained from from shore sea water ** Fresh water obtained from sea water * Fresh WASTE water WATER taken from shore
WASTE WATER [EN 21] Waste water per guest and day Untreated black water 2012 2012 2013 2013 At sea On shore At sea On shore 0,0 l 0,0 l 0,0 l 0,0 l Treated black water 9,04 l 0,6 l 7,4 l 0,0 l Permeate* 144 l 4,38 l 144,5 l 2,5 l Untreated grey water ** Biomass and sewage sludge*** 73,1 l 2,13 l 47,8 l 2,1 l 4,48 l 0,13 l 4,0 l 0,2 l Consumption per nautical mile (NM = 1,852 km) Ballast water 4,07l/NM 0,0 l/nm 10,30 l/nm 0,0 l/nm Treated bilge water 11 l/nm 1,83 l/nm 10,96 l/nm 1,25 l/nm * Purified water approaching drinking water quality ** Includes pool water *** Solids extracted during purification process EMISSIONS [EN 16] 2012 2013 CO 2 -Emissions 460.547,44 t * 580.142 t* From fuel and refrigerants on board 459.724 t * 579.805 t* From company car fleet 291 t * 322 t* From shoreside electricity consumption 532,44 t ** 15,28 t** * 1 t of fuel corresponds to 3.2 t CO 2 ** 1 kwh of electrical energy from gas corresponds to 0.6 kg CO 2 [EN 20] 2012 2013 NO x, SO x and other air emissions NO x 16,5 kg/nm * 16,50 kg/nm * SO x 8,7 kg/nm ** 7,62 kg/nm ** Particulate matter emissions 0,3 kg/nm *** 0,30 kg/nm *** * 1 t of fuel corresponds to 65 kg of NO x ** Calculated on the basis of fuel sulfur content *** 1 t of fuel corresponds to 1.2 kg particulate matter NM = nautical mile = 1,852 km
30 50 (2013) 66 75 34 77 186 66 EMPLOYEES [LA1] 2012 2012 2012 2013 2013 2013 Total Men Women Total Men Women Total employees Officers, on board 5.815 4.413 1.402 6.662 4.994 1.668 866 650 216 964 729 235 Crew, on board 4403 3534 869 5.016 3.989 1.027 Total on board 5.269 4184 1085 5.980 4.718 1.262 Total, on shore 546 229 317 682 276 406 EU, on board 2092 1305 787 2.374 1.453 921 Non-EU, on board Full-time on board / on shore Part-time, on shore 3177 2879 298 3.606 3.265 341 5778 4413 1363 6.593 4.994 1.599 39 0 39 69 0 69 EMPLOYEES ACCORDING TO REGION IN % [LA1] 2012 EU Philippines India Indonesia Other Officers 93 7 0 0 0 Crew * 44 34 10 10 2 Total 36 42 10 10 2 2013 EU Philippines India Indonesia Other Offisers 90 10 0 0 0 Crew * 44 33 10 10 3 Total 35 42 10 10 3 * Non-officer crew members BREAKDOWN OF EMPLOYEES AND EXECUTIVES ACCORDING TO GENDER, AGE GROUP AND DIVERSITY [LA13] Ships Council Unit managers Heads of Department According to age Absolute In % Absolute In % Absolute In % < 30 (2012) 0 0 5 14 31 12 < 30 (2013) 1 1 8 18 49 17 30 50 (2012) 55 73 30 83 186 72
BREAKDOWN OF EMPLOYEES AND EXECUTIVES ACCORDING TO GENDER, AGE GROUP AND DIVERSITY [LA13] Ships Council Unit managers Heads of Department According to age Absolute In % Absolute In % Absolute In % < 30 (2012) 0 0 5 14 31 12 < 30 (2013) 1 1 8 18 49 17 30 50 (2012) 55 73 30 83 186 72 30 50 (2013) 66 75 34 77 186 66 > 50 (2012) 20 27 1 3 41 16 > 50 (2013) 21 24 2 5 47 17 Female (2012) Female (2013) 8 11 11 31 67 26 14 16 16 36 64 23 Male (2012) 67 89 25 69 191 74 Male (2013) 74 84 28 64 218 77 Total (2012) 75 1 36 1 258 5 Total (2013) 88 1 44 1 282 5 Officers Ratings According to age Absolute In % Absolute In % < 30 (2012) 136 29 2.105 48 < 30 (2013) 178 32 2621 52 30 50 (2012) 286 60 2.210 50 30 50 (2013) 317 58 2276 45 > 50 (2012) 51 11 112 3 > 50 (2013) 55 10 119 2 Female (2012) Female (2013) 123 26 876 20 141 26 1.027 20 Male (2012) 350 74 3.551 80 Male (2013) 409 74 3.989 80 Total (2012) 473 9 4.427 84 Total (2013) 550 9 5.016 84 EMPLOYEE TURNOVER ACCORDING TO AGE, GENDER AND REGION [LA2]
of which men 70 44 81 17 EMPLOYEE TURNOVER ACCORDING TO AGE, GENDER AND REGION [LA2] Employee turnover* New employees Absolute In % Absolute In % Employees (2012) 538 9,3 2.780 48 Employees (2013) 722 10,8 3.068 46 < 21 (2012) 2 0,4 22 0,8 < 21 (2013) 5 1 68 2 21 30 (2012) 272 53,7 1890 68 21 30 (2013) 398 55 2.021 66 31 40 (2012) 184 32,7 667 24 31 40 (2013) 228 32 783 26 41 50 (2012) 57 9,4 134 4,8 41 50 (2013) 62 9 136 4 51 60 (2012) 17 2,9 49 1,8 51 60 (2013) 18 2 43 1 > 60 (2012) 6 1,0 18 0,6 > 60 (2013) 11 2 17 1 Female (2012) 138 26 847 30 Female (2013) 192 27 949 31 Male (2012) 400 74 1933 70 Male (2013) 530 73 2.119 69 EU (2012) 403 75 1.587 57 EU (2013) 478 66 1.705 56 Non-EU (2012) 135 25 1.193 43 Non-EU (2013) 244 34 1.363 44 During the reporting time, the average turnover rate at AIDA Cruises was 10.8 % (defined as the number of departures in relation to the total numbers of permanent employees). * does not include end of fixed-term contracts ** on board and on shore OCCUPATIONAL ACCIDENTS AND DAYS LOST IN PERCENT [LA7] 2012 2012 2013 2013 On board On shore On board On shore Days lost in % * 1,8 3,2 1,9 3,6 Occupational accidents in % ** 94 3 107 6
OCCUPATIONAL ACCIDENTS AND DAYS LOST IN PERCENT [LA7] 2012 2012 2013 2013 On board On shore On board On shore Days lost in % * 1,8 3,2 1,9 3,6 Occupational accidents in % ** of which men (in %) of which women (in %) 94 3 107 6 70 44 81 17 30 56 19 83 * Days lost from time absence commenced ** includes all injuries incl. minor injuries. During the reporting period there were no fatal work-related accidents. EMPLOYEE TRAINING AND PROFESSIONAL DEVELOPMENT [LA10] On board employees On shore employees Number* Days** Number* Days** Total (2012) 4.735 16.422 576 906 Total (2013) 16.369 52.781 648 1.044 Non-EU (2012) 1.467 - - - Non-EU (2013) 7.998 43.358 0 0 Officers / Managers (2012) Officers / Managers (2013) Crew/ Employees (2012) Crew/ Employees (2013) 1.158 4.031 216 373 4.380 5.527 270 434 3.577 22.680 360 533 11.989 47.254 414 610 Female (2012) 1.395 4.899 331 504 Female (2013) 4.591 7.331 387 558 Male (2012) 3.340 21.812 245 402 Male (2013) 11.778 45.450 297 487 Number of seminars On board (2012) 434 On board (2013) 1.828 Non-EU (2012) 112 Non-EU (2013) 141 On shore (2012) 171 On shore (2013) 240
Female (2012) 1.395 4.899 331 504 Female EMPLOYEE (2013) TRAINING AND 4.591PROFESSIONAL DEVELOPMENT 7.331 [LA10] 387 558 Male (2012) 3.340 On board employees 21.812 245 On shore employees 402 Male (2013) 11.778 Number* 45.450 Days** 297 Number* 487 Days** Total (2012) 4.735 Number 16.422 of seminars 576 906 On Total board (2013) (2012) 434 16.369 52.781 648 1.044 On Non-EU board (2012) (2013) 1.828 1.467 - - - Non-EU (2012) (2013) 112 7.998 43.358 0 0 Non-EU Officers (2013) / Managers (2012) 141 1.158 4.031 216 373 On shore (2012) 171 Officers / 4.380 5.527 270 434 On Managers shore (2013) 240 Crew/ Employees 3.577 22.680 360 533 * Number of participants includes multi-participation (high difference to previous year due to introduction of (2012) Traveling Hess Trainers) **One training day comprises 8 hours Crew/ Employees 11.989 47.254 414 610 (2013) GUEST SATISFACTION [PR5] Female (2012) 1.395 4.899 331 504 Female (2013) 4.591 2012 7.331 387 2013 558 Male (2012) 3.340 Guest satisfaction 21.812 245 Guest satisfaction rate at 94 % rate at 94 % 402 Male (2013) 11.778 Overall journey 45.450 On board 297 Overall journey 487 On board Complaint rate 2,39 Number of seminars 1,78 1,57 1,25 On board (2012) 434 On board (2013) 1.828 AIDA Non-EU NUMBERS (2012) 112 2012 2013 Passengers Non-EU (2013) 141 652.805 763.700 Bed On shore capacity (2012) 171 16.442 18.636 Employees On shore (2013) 240 6.000 from 25 countries, 5.200 6.900 from 34 countries, on board and 800 on shore 6.000 on board and 900 on shore * Number of participants includes multi-participation (high difference to previous year due to introduction of Newbuilds Traveling Hess Trainers) 2013, 2015, 2016 2015, 2016 **One training day comprises 8 hours German Cruise Industry No. 1 No. 1 Fleet 9 ships 10 ships GUEST SATISFACTION [PR5] 2012 2013 Guest satisfaction AIDA PARTNERS 2013 rate at 94 % Guest satisfaction rate at 94 % Travel agencies 11.961 Overall journey On board Overall journey On board Suppliers in the areas of hotel, wellness and 250 Complaint rate 2,39 1,78 1,57 1,25 excursions Supplieres for F&B 173 Suppliers and service providers in the areas of 1.700 AIDA technology, NUMBERSnew builds and docks2012 2013
AIDA PARTNERS 2013 Travel agencies 11.961 Suppliers in the areas of hotel, wellness and excursions 250 Supplieres for F&B 173 Suppliers and service providers in the areas of technology, new builds and docks Port and excursion agencies 1.700 229 (in 260 ports and 73 countries)