This letter was written from the point of view of ASM to its employees. However the information is relevant to all incoming visitors to Phoenix, AZ.

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This letter was written frm the pint f view f ASM t its emplyees. Hwever the infrmatin is relevant t all incming visitrs t Phenix, AZ. On 1/13/06 the City f Phenix had their grand pening festivities fr the new Phenix Rental Car Center. The fficial pening is this Thursday January 19. The attached dcument briefly describes the facility, shwing the traffic diagram fr getting t and frm the new facility. As there is never an easy way f describing driving instructins, the diagram keeps things relatively simple. One thing I wuld like t emphasize is there is n exit ramp fr 16 th Street n Interstate 17. The very best way t return t the new facility is t cnnect t Interstate if cming alng Interstate 17. Here are sme bullet-pints that may prve helpful t yu and yur travelers. There will be NO rental cunters at any f the three airprt terminals. Instead, all transactins will take place at the. Travelers will bard cmmn busing and be transprted t and frm the facility. Busing will be terminal specific --- meaning each f the three terminals will have buses ging t and frm each terminal. Keep in mind Phenix Sky Harbr Airprt has three terminals --- their numbers are 2, 3, and 4. There are three levels t the rental car garage. The rental cunters and main entrance are lcated just abve Level 3. Renters will need t take escalatrs t get t any f the three levels f the parking garage. Hwever, each level has its wn dedicated up and dwn escalatrs s n ne will need t transfer frm ne escalatr t anther. Natinal/Alam is n Level 2 and since the Natinal/Alam cunters are directly in the middle f the facility, the escalatrs t/frm the 2 nd level are just t the right f the cunters. Once ff the Level 2 escalatr and ut the sliding dr, ur renters will see the Emerald and Executive Aisles, alng with an Emerald Club bth. Natinal Emerald Club members will cntinue t bypass the cunter and will g straight dwn the escalatr t the 2 nd level. Nn-Emerald Club members will stp at the cunter first. Overall "ready" capacity will increase by at least 50-75% and the Emerald/Exec Aisles will be almst twice as large. With the exceptin f a few f the smaller peratrs, all rental cmpanies will have their prcessing/string facilities n premises. Ours will be lcated just east f the --- which will prvide easy access fr travelers t pickup and deliver cars. As the bus drps the renters and they enter the, right in frnt n the left side is Natinal/Alam...then a small cunter area fr lcal renters. I hpe this inf helps better rient yur travelers and yurselves n the changes here in Phenix.

Benefits f the Increases cnvenience fr traveling public OPENING EARLY 2006 Centralizes vehicle rental and return prcess Reduces terminal and curb cngestin Reduces airprt radway traffic Cnvenient access t Interstate 17 &, State Rute 51, and Lp 202 Envirnmentally-friendly shuttle bus fleet The rental car market at Phenix Sky Harbr Internatinal Airprt is the 3rd largest in the United States. T meet the grwing demand fr rental cars at Sky Harbr and t prepare fr the future, the airprt is cnstructing a new facility which will huse all airprt rental car cmpanies and their vehicles. AIRPORT RENTAL CAR COMPANIES agencies listed in alphabetical rder Advantage Avis Budget Dllar Enterprise Hertz Natinal & Alam Thrifty PHOENIX SKY HARBOR INTERNATIONAL AIRPORT 3400 East Sky Harbr Bulevard Suite 3300 Phenix, Arizna 85034-4405 602-273-3300 TTY (fr Text Telephne Users) 1-800-781- www.phxskyharbr.cm The is situated n a 141-acre site immediately west f the airprt at the sutheast crner f 16th Street and Buckeye Rad within Sky Harbr Center. It is cnveniently lcated near access pints t majr Arizna highways including Interstate 17 and, State Rute 51, and lcal freeway Lp 202 (see map inside). The facility cnsists f a 120,000 square ft custmer service building with rental car cunter lcatins fr all participating rental car agencies. Belw the center will be a three level garage that can stre 5,600 rental cars ready fr custmer pick-up. Special accmmdatins/alternate frmat materials (large print, Braille, audi tape r diskette) are available upn request. Call 602-683-3654. TTY 1-800-781-. 9/05

Key Facts Freeway Map The at Phenix Sky Harbr Internatinal Airprt will centralize the airprtbased rental car cmpanies, creating a mre mdern, efficient and envirnmentally-friendly rental car system. All rental car cmpanies will use a cmmn, multi-clred Rental Car Shuttle bus. Custmers will n lnger have t lk fr individual rental car cmpany buses. Upn arrival in Phenix, please prceed t the airprt curb at the baggage claim level. Lk fr the Rental Car Shuttle pick up area, which will take passengers t the center t rent vehicles. There will n lnger be rental car cunters in the terminals. Each rental car bus will have a visual display and audible annuncements indicating which airprt terminal it serves. Custmer service representatives will be n the curb t assist travelers. Dwntwn Phenix 16th St T: West Valley Sky Harbr Circle Nrth Jeffersn St N Dwntwn 17 T: Nrth Phenix Phenix 143 Map Detail Rental Car Center EXIT 148 Buckeye Rd 51 202 T: Chandler, Tucsn T: Nrth Phenix PHOENIX SKY HARBOR INTERNATIONAL AIRPORT 24th St EXIT 149 T: Scttsdale, Tempe, East Valley Washingtn St PHOENIX SKY HARBOR INTERNATIONAL AIRPORT The will be pen 24 hurs Mhave St a day, 365 days per year with free shuttle service t and frm the airprt. Hwever, please check with yur individual rental car cmpany t cnfirm 24th St N their hurs. 17 After returning a car t the, prceed t the custmer service lbby and thrugh the lbby t the bus curb. Bard the Rental Car Shuttle bus ging t yur departure terminal. The trip is apprximately 5-8 minutes. T Access the Frm I- East: Use the Washingtn/Jeffersn St. Exit 148. G suth (straight) n the frntage rad t Sky Harbr Circle Nrth and turn right. Fllw the signs t the facility. Frm I- West: Use the Buckeye Rad Exit 149 and turn left n Buckeye Rad. Take Buckeye Rd. t Sky Harbr Circle suth and turn left. Fllw the signs t the facility. Frm the airprt: Fllw the signs fr the thrugh the airprt t the facility.

Where des Phenix rank in the United States rental car market? Phenix is the 3rd largest airprt rental car market in the cuntry with $250 millin annual grss revenue. T meet this grwing demand and t prepare fr future grwth, the airprt is cnstructing a cnslidated rental car center that will huse all n-airprt rental car cmpanies and their peratins. The new center will include a cmmn shuttle-bus fr all rental car custmers. OPENING EARLY 2006 Phenix Sky Harbr Internatinal Airprt

Artist s rendering shws the custmer lbby with exclusive retail areas fr the rental car cmpanies. Pht Far Right: Ed Carpenter s art will be featured in the center. His wrk has been cmmissined with aviatin capital imprvement funds thrugh the Phenix ffice f Arts and Culture Public Art Prgram. OVERALL SITE PLAN Avis Hertz BENEFITS One lcatin fr all rental car cmpanies will make it easier fr custmers t take advantage f rental car services. Airprt radway cngestin will be reduced by having n rental vehicles driving t and frm the terminals and nly ne cmmn-use bus rather than multiple buses fr varius cmpanies. 1,600 parking spaces vacated by the rental car cmpanies in the terminals will be available fr public parking. Cmpatible Land Use - the land that the rental car center ccupies is cmpatible with airprt nise levels. Enterprise Advantage Thrifty Small Operatrs Dllar Budget Natinal/Alam PROJECT OVERVIEW Cmpanies: Up t 13 rental car cmpanies will ccupy the new facility Lcatin: 141 acres in Sky Harbr Center at the sutheast crner f 16th St. & Buckeye Cst: $270 millin prject budget Size: 120,000 square ft custmer service building Parking: 5,600 space 3-level parking garage fr custmer pick-up and return-expandable t 7,400 Vehicle fueling & maintenance sites adjacent t garage fr each rental car cmpany Dedicated escalatrs, elevatrs and vehicle ramps prvide exclusive custmer circulatin fr each rental car cmpany Cnstructin began Octber 2003 - Opening scheduled fr early 2006 PROJECT TEAM Prgram Management: Abacus Prject Management, Inc. Architect: TranSystems in crdinatin with Dick & Fritsche Design Grup, HKS Inc., and Blunk DeMattei Assciates Cnstructin Manager at Risk: Austin Industries and Laytn Suthwest as Austin-Laytn Jint Venture CONTACT: City f Phenix Aviatin Department Business & Prperties Divisin 3300 East Sky Harbr Bulevard Phenix, Arizna 85034 602-273-8857 www.phxskyharbr.cm