Industrial Tools A.D.U Service Solutions Smart Start Repair Maintenance solutions Production support More Than Productivity
ADU Service solutions A complete and flexible offer to suit your needs SMART START MAINTENANCE SOLUTIONS PRODUCTION SUPPORT Start-up & Commissioning Fixed price repairs with warranty Technical support, optimisation Smart Training Setup, operate, inspect, clean & minor maintenance Spare Parts Online Spare parts support & Repair Spare parts management Includes, On-site tech support, & KPI Certification Training Advanced maintenance & trouble shooting Reconfigure tools for new applications GET THE FULL POTENTIAL OF SETI-TEC SERVICES TO MAXIMIZE YOUR PRODUCTIVITY 2 Visit us at www.desouttertools.com/service 3
Smart Start SMART START Start-up & Commissioning Smart Training SMART START Start-up & Commissioning Smart Training A STANDARD PROCESS Setup Set cutting tool and lubricant Adjust spindle stroke Program counters Functional Test Drill holes Check lubrication, speed and feed, chips extraction AFTER SMART TRAINING, THE TRAINEE WILL BE ABLE TO: 1 2 3 Operator Training Correct handing of tools First level of problem solving Change cutting tools Adjust spindle stroke Adjust lubrication 4 Run the external cleaning Production Monitoring Supports production ramp up Minimises production risks Run health check test A DETAILED REPORT Nothing is forgotten! Fast and right first time Avoids delays in Start Of Production Maintain equipment warranty Smart Training allows the customer to take 1st level responsibility for cleaning and operating the tools. 4 Visit us at www.desouttertools.com/service 5
Repair Fixed price repairs Spare parts Fixed price repairs Spare parts OUR FIXED PRICE S MINIMISE DELAYS AND DISRUPTION ORDER THE SPARE PARTS YOU NEED From the Service sheet provided by the Seti-Tec team 1 2 PURCHASE ORDER FIXED PRICE REPORT 3 MONTH WARRANTY 3 Send the tool to Desoutter workshop with fixed price Purchase Order We repair it immediately and ship it back fast with a 3 month warranty No quotation required Note: for turbine and/or subassembly replacement, a quotation will be required Email for spare parts information at: sales@seti-tec.fr Fast repair turnaround time since no quotation required Reduced administration costs A clear list of all spare parts is provided for your tool Up to date information provided by the manufacturer Guaranteed high quality with 3 month warranty Increases Uptime in the plant 6 Visit us at www.desouttertools.com/service 7
Maintenance Solutions MAINTENANCE SOLUTIONS LESS BREAKDOWNS, LONGER LIFE labour* labour* wear out spare parts included* wear out spare parts included* wear out spare parts included* Complete health check Complete health check Complete health check Repair by certified technician Repair by certified technician Repair by certified technician Repair spare parts included** Repair spare parts included** Repair spare parts included** Phone support Phone support Phone support Maintenance KPIs Maintenance KPIs Maintenance KPIs *** On-site production support On-site production support On-site production support U ptime improved due to less breakdowns R epair costs reduced with regular Tool life extended * For and, we optimise the timing of the PM according to the tool usage. B asic Care benefits further extended due to optimised N o unexpected cost as both PM and repairs are included R educed admin and logistics cost due to fixed price and less breakdowns ** Unless due to damage or misuse. FOCUS ON YOUR CORE BUSINESS labour* INCREASE SAVINGS FROM OPTIMISED MAINTENANCE 8 MAINTENANCE SOLUTIONS S mart Care benefits further extended with on-site technicians who can provide immediate support U ptime further extended as spare parts stock is held on site () M aintenance KPIs provide visibility on the operational performance of your fleet *** See Production Support /. Visit us at www.desoutter tools.com/ser vice 9
Production support PRODUCTION SUPPORT Certification training PRODUCTION SUPPORT Certification training Certification training FAST AND FLEXIBLE SUPPORT Provides technical support Solves problems Trains and coaches Looks after management CERTIFICATION COVERS MAINTENANCE AND TROUBLESHOOTING On-site presence will allow the best reactivity in case of problem By coaching, training and support, on-site technician can increase uptime and extend tool life Allows the customer to take 1 st level responsibility to maintain and troubleshoot the fleet of tools Greater customer ownership OPTIMISED SPARE PART STOCK RECONFIGURE EXISTING TOOLS FOR NEW APPLICATIONS Tools fleet Usage Consumption Lead times The right stock is calculated and regularly optimised Stock is held on site Customers pay for what they use Spare parts held on site: short Turn Around Time The stock is continuously adapted to match the need, based on your fleet, usage, applications Only pay for what you use You will not be left with obsolete spare parts No need to invest in new tools 10 Visit us at www.desouttertools.com/service 11
More Than Productivity www.desouttertools.com English Copyright 2018 June 2018 - Issue 1