EVOLUTION OF MOBILITY: FOUR PREDICTIONS FOR THE FUTURE

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EVOLUTION OF MOBILITY: FOUR PREDICTIONS FOR THE FUTURE 1

The Evolution of Mobility Study Series Phase I Consumer attitudes about the changing mobility landscape Perceptions and perceived need for traditional vehicle ownership model are changing. Phase II Dealer attitudes about the changing mobility landscape Dealers recognize that change is coming but don t feel equipped to offer consumers the alternatives they seek. Phase III A Look Into the Future What factors impact consumers transportation decisions? How is share of miles traveled impacted by ownership alternatives? Which consumers are likely to embrace alternatives first? 2

The Consumers to Whom We Spoke Surveyed 2,145 consumers Ages 16+ Representative of the national population (by gender, ethnicity, and region) Used at least one method of transportation in the past month (other than walking) Fielded July 20th August 3rd, 2018 3

Choice Exercise Example Imagine that the three transportation options below were all available to you and you could use any of them, for any occasion. Which of these options would you most prefer, generally speaking, to get around? Ride- Sharing/Hailing (e.g. Uber, Lyft) Car Subscription (e.g. Clutch, Flexdrive) Driver Driver Self-driving (autonomous) Duration of commitment Special Equipment Vehicle Type Ride Availability Owned or Leased Vehicle You A ride A month Until you purchase/ lease a new one Yes, provided to you for an additional cost Luxury vehicle (Audi, BMW, Porsche, etc. 15 minutes until pick up Yes, you provide Foreign Non-Luxury vehicle (Toyota, Nissan, Honda, etc.) Ready now Yes, you provide Domestic Non- Luxury vehicle (Ford, Chrysler, GM, etc.) Ready now Cost Per Month $975.00 $600.00 $375.00 TRANSPORTATION ATTRIBUTES: Ownership Model = The type of transportation method (ride sharing, car sharing, ownership/leasing, subscription) Cost = Monthly cost of transportation (including insurance, maintenance, etc. if applicable) Vehicle Type = Luxury / Non-Luxury; domestic / import Driver = The type of driver (owner, stranger, AV, etc.) Ride Availability = The amount of time to wait for a ride to be available Duration of Commitment = How long you are committed to the vehicle (per ride, per day, per month) Special Needs/Equipment = Additional equipment available to use (e.g. car seat, bike rack, etc.)

PREDICTION #1: CONSUMERS WILL RELY SIGNIFICANTLY LESS ON PERSONALLY- OWNED VEHICLES 5

Consumer Attitudes About Vehicle Ownership Are Changing Having Transportation is Necessary, but Owning a Vehicle is Not % Agree 35% 39% 2015 2018 Source: 2018 Cox Automotive Evolution of Mobility Study 6

1/3 of Consumers Are Open to New Mobility Options 33% I m open to exploring new transportation methods (vs. 67% I like to own) Source: 2018 Cox Automotive Evolution of Mobility Study 7

Today, Transportation is Dominated by Consumer-Owned Vehicles Public Transportation 4% 2% Ride-hailing Car-sharing/ Car Subscription 1% Share of Miles Traveled per Month* (Average Consumer) 93% Driving your own vehicle *only includes transportation methods shown on this slide (excludes other methods such as Taxi/cab, Car rental, Borrowing a vehicle, Carpooling, Motorcycle/scooter) Source: 2018 Cox Automotive Evolution of Mobility Study 8

Assuming All Transportation Alternatives Were 100% Accessible, Share of Miles Driven by Personal Vehicles Would Drop Significantly Share of Miles Traveled by Personally-Owned Vehicle* 93% -23% 72% *personal vehicle ownership ($0.50/mile) **transportation alternatives: public transportation ($0.25/mile), ride-hailing ($1.30/mile), car-sharing ($1.50/mile), car subscription ($0.80/mile) Today: Limited Accessibility of Alternatives** (current pricing) Future Scenario: Wide Accessibility of Alternatives** (current pricing) Source: 2018 Cox Automotive Evolution of Mobility Study 9

Increased Accessibility to Alternatives Can Cause a Large Shift Away from Personal Vehicles for Those in Suburban & Rural Areas Share of Miles Traveled by Personally-Owned Vehicle* 94% 99% 74% 61% 74% 75% -21% -24% -18% Urban Suburban Rural Today (Limited Accessibility of Alternatives** at current pricing) Future (Wide Accessibility of Alternatives** at current pricing) *personal vehicle ownership ($0.50/mile) **transportation alternatives: public transportation ($0.25/mile), ride-hailing ($1.30/mile), car-sharing ($1.50/mile), car subscription ($0.80/mile) Source: 2018 Cox Automotive Evolution of Mobility Study 10

Increased Accessibility of Alternatives Impacts New Vehicle Retail Sales When Personally-Owned Vehicles Drop To 72% of Miles Traveled New Vehicle Retail Units Sold Are Expected to Drop by 6% Source: Cox Automotive Analysis 11

A Third of Consumers Want to Own Less Vehicles in the Future 12% of consumers say they will reduce the number of vehicles they own within the next 5 years 36% of consumers are interested in reducing the number of vehicles they own Source: 2018 Cox Automotive Evolution of Mobility Study 12

PREDICTION #2: AFFORDABILITY INCREASES CONSUMER CONSIDERATION OF MOBILITY ALTERNATIVES 13

The Cost Benefit of Ownership is Eroding Owning/Leasing a Vehicle is Becoming Too Expensive % Agree 42% 48% 2015 2018 Source: 2018 Cox Automotive Evolution of Mobility Study 14

Price is the Biggest Influencer Affecting Consumers Preferred Transportation Mode Factors Impacting Transportation Choice Cost 49% Ownership Model 25% Driver 11% Ride Availability 7% Duration of Commitment 4% Special Needs/Equipment 3% Vehicle Type 1% Source: 2018 Cox Automotive Evolution of Mobility Study 15

Share of Miles Traveled by Personal Vehicle Declines as Average Price of Alternative Ownership Models Drop *Personal Vehicle Ownership cost held constant at current cost ($0.50) **Alternative Ownership includes Car Subscription, Car-sharing, and Ride-hailing. The Alternative Ownership (Net) is comprised of their optimal solutions, with Autonomous driver used for Ride-hailing Source: 2018 Cox Automotive Evolution of Mobility Study 16

Assuming 100% Accessibility and $0.60 cost-per-mile of Alternatives, Share of Miles Driven by Personal Vehicles Would Drop to 61% Share of Miles Traveled by Personally-Owned Vehicle* 93% -34% 61% *Personal Vehicle Ownership cost held constant at current cost ($0.50) **Alternative Ownership includes Car Subscription, Carsharing, and Ride-hailing. The Alternative Ownership (Net) is comprised of their optimal solutions, with Autonomous driver used for Ride-hailing Today: Limited Accessibility of Alternatives** (current pricing) Future Scenario: Wide Accessibility of Alternatives** AND $0.60 CPM for Alternatives Source: 2018 Cox Automotive Evolution of Mobility Study 17

Retail Sales Are Further Suppressed When Alternative Ownership Costs Drop When Personally-Owned Vehicles Drop To 61% of Miles Traveled New Vehicle Retail Units Sold Are Expected to Drop by 29% Source: Cox Automotive Analysis 18

Tipping Point = Alternative Ownership Costs $0.35/Mile When Personally-Owned Vehicle & Alternative Ownership Both Account for 46% of Miles Traveled New Vehicle Retail Units Sold Are Expected to Drop by 42% Source: Cox Automotive Analysis 19

PREDICTION #3: GEN Z & MILLENNIALS WILL BE THE FIRST TO ADOPT ALTERNATIVE OWNERSHIP MODELS 20

Gen Z & Millennials are Most Likely to Say Ownership is Becoming Too Expensive Owning/Leasing a Vehicle is Becoming Too Expensive % Agree 46% +9 55% +10 52% 42% 43% +3 46% 40% +2 42% Gen Z Millennials Gen X Baby Boomers 2015 2018 Source: 2018 Cox Automotive Evolution of Mobility Study 21

Cost-Per-Mile is Highest Amongst Gen Z & Millennials Due to Fewer Miles Traveled Average Cost Per Mile For Ownership (Among those who use/own vehicle once a month or more) Generation Z $0.71 Millennials $0.79 Generation X $0.56 Baby Boomers $0.50 Silent Generation $0.45 Source: 2018 Cox Automotive Evolution of Mobility Study 22

Gen Z & Millennials Leading the New Way of Thinking about Ownership Having Transportation is Necessary, but Owning a Vehicle is Not % Agree 55% Gen Z 45% Millennials 34% Gen X 28% Boomers Source: 2018 Cox Automotive Evolution of Mobility Study 23

Gen Z and Millennials Are Also Less Reliant On Their Vehicle Share of Miles Traveled by Personally-Owned Vehicle* (if Alternatives** Are Widely Accessible at Current Pricing) 64% Gen Z 65% Millennials 71% Gen X 82% Boomers *personal vehicle ownership ($0.50/mile) ** transportation alternatives: public transportation ($0.25/mile), ride-hailing ($1.30/mile), car-sharing ($1.50/mile), car subscription ($0.80/mile) Source: 2018 Cox Automotive Evolution of Mobility Study 24

Gen Z / Millennial Tipping Point is Higher than General Population When Alternative Ownership Costs Share of Miles Traveled is EQUAL for Personally-Owned Vehicle & Alternative Ownership Millennial $0.55 Generation Z $0.50 General Population $0.35 Gen X = $0.40; Boomers/Silent Generation = $0.25 *Personal Vehicle Ownership cost held constant at current cost ($0.50) **Alternative Ownership includes Car Subscription, Car-sharing, and Ride-hailing. The Alternative Ownership (Net) is comprised of their optimal solutions, with Autonomous driver used for Ride-hailing Source: 2018 Cox Automotive Evolution of Mobility Study 25

PREDICTION #4: CAR SUBSCRIPTION WILL BE THE LEADER FOR ALTERNATIVE OWNERSHIP MODELS 26

Accessibility is Top Barrier to Adoption, Especially for Car Subscription Barriers To Adoption: Accessibility #1 Barrier for Car Subscription (42% of consumers) #3 Barrier for Car-sharing (34% of consumers) #8 Barrier for Ride-hailing (13% of consumers) Source: 2018 Cox Automotive Evolution of Mobility Study 27

Accessibility is the Biggest Barrier to Subscription Services Adoption Top Barriers For Car Subscription Adoption 42% Not Available in My Area 39% I Like Riding in a Vehicle That is Completely My Own 27% It s Too Expensive Source: 2018 Cox Automotive Evolution of Mobility Study 28

When All Alternative Ownership Models Are Fully Accessible, Car Subscription Claims the Greatest Share of Miles Traveled Share of Miles Traveled by Alternative Ownership Models* Today: Limited Accessibility of Alternatives (current pricing) Future Scenario: Wide Accessibility of Alternatives (current pricing) Future Scenario: Wide Accessibility of Alternatives With Multiple Subscription Offerings Car subscription 1 : 0.2% Car subscription 1 : 9.5% Car subscription 2 : 23.9% Multi-vehicle Luxury (6%) Single-vehicle Luxury (8%) Single-vehicle Non-Luxury (10%) Ride-hailing: 2.1% Ride-hailing: 1.3% Ride-hailing: 1.0% Car sharing: 0.5% Car sharing: 1.1% Car sharing: 0.8% *alternative ownership models: ride-hailing ($1.30/mile), car-sharing ($1.50/mile), car subscription (see below) 1 multi-vehicle luxury ($0.80/mile); 2 Multi-vehicle Luxury @ $0.80/mile, Single-vehicle Luxury @ $0.70/mile, Single-vehicle Non-Luxury @ $0.60/mile Source: 2018 Cox Automotive Evolution of Mobility Study 29

RECAP: FOUR PREDICTIONS & HOW TO STAY AHEAD OF THE CURVE 30

Four Predictions & How to Stay Ahead of the Curve 1 2 3 4 CONSUMERS WILL RELY SIGNIFICANTLY LESS ON PERSONALLY- OWNED VEHICLES AFFORDABILITY INCREASES CONSUMER CONSIDERATION OF MOBILITY ALTERNATIVES GEN Z & MILLENNIALS WILL BE THE FIRST TO ADOPT ALTERNATIVE OWNERSHIP MODELS CAR SUBSCRIPTION WILL BE THE LEADER FOR ALTERNATIVE OWNERSHIP MODELS Explore additional revenue streams outside of retail vehicle sales Educate consumers on the total cost of ownership so they can make informed decisions on the transportation mode that will best meet their financial needs Target consumers most likely to be the early adopters of alternative ownership models Consider a car subscription platform as a first step into the alternative ownership space 31

APPENDIX: SURVEY DEFINITIONS 32

Survey Definitions of Services Ride-sharing/hailing Services where you pay for rides on a per trip basis (e.g., Uber, Lyft). You can request a ride in a vehicle on demand using an app on a smartphone and a driver will pick you up and take you to your destination. This does not include traditional taxi or limo companies; your driver typically owns his/her own vehicle. Car-sharing Service where you pay by the hour (some by minute or day) to use a car (some services also require a membership fee to access the service). Examples include Zipcar, Getaround, and Car2Go. Pick-up/return of the vehicle is self-service from designated lots, and each person who uses it keeps it clean and refills the tank with a provided gas card. This is different than a traditional car rental. Car Subscription This service gives you possession of a vehicle (similar to leasing), and also offers the ability to swap your vehicle by the week/month for something different. Users pay a one-time membership fee and a subscription payment for their vehicle access (either weekly or monthly) that includes all expenses except gas (such as insurance, maintenance, roadside assistance). Examples include BOOK by Cadillac, Care by Volvo, Clutch, and Flexdrive.