IF QUESTIONS STILL ARISE AFTER REVIEWING THIS TSB ARTICLE, CALL THE LIVONIA TRANSMISSION

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TSB 98 8 7: VIBRATION SHUDD... TSB 98 8 7: VIBRATION SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION: TRANSMISSION AODE 4R70W SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56... (APR 27, 1998) TSB 98 8 7 VIBRATION SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION TRANSMISSION AODE 4R70W SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR Publication Date: APRIL 27, 1998 FORD: LINCOLN MERCURY: 1992 1997 CROWN VICTORIA 1994 1997 MUSTANG, THUNDERBIRD 1992 1997 GRAND MARQUIS, TOWN CAR 1993 1997 MARK VIII 1994 1997 COUGAR This TSB article is being republished in its entirety to add models and applicable service parts. CALIBRATION: 6 16F R10, 6 16T R10, 6 18F R12, 6 18H R12, 6 18I R10, 6 18M R12, 6 18N R12, 6 18B R11, 6 18J R11, 6 18E R11, 6 18P R11, 6 18Q R11, 6 18S R11, 7 18B R10, 7 18F R10, 7 18H R10, 7 18M R10, 7 18N R10, 7 18J R10, 7 18E R10, 7 18P R10, 7 18Q R10, 7 18S R10, 7 18I R11 WARNING: THIS MODIFICATION IS AUTHORIZED ONLY FOR THE LISTED ENGINE. PERFORMING THIS MODIFICATION ON OTHER ENGINE CALIBRATIONS IS UNAUTHORIZED AND COULD CREATE LIABILITY UNDER APPLICABLE FEDERAL OR LOCAL LAWS. All prior calibration revision levels to the calibrations listed above are also included in this TSB. ISSUE: Vehicles equipped with an AODE or 4R70W transmission (refer to Vehicle Application Chart) may experience a torque converter clutch shudder or vibration. This occurs under light to moderate acceleration above 56 km/h (35 mph) while in 3rd or 4th gear or on 3 4/4 3 shifts. This may be due to temperature related automatic transmission fluid breakdown. ACTION: Perform normal diagnostics and refer to the following Service Procedure for required service. VEHICLE APPLICATION Model Year Vehicle Equipment 1992 97 Town Car Non Trailer Tow 1992 97 Crown Victoria/Grand Marquis Non Police, Non Trailer Tow 1992 94 Crown Victoria/Grand Marquis Police, Trailer Tow 1995 97 Town Car/Crown Victoria/Grand Marquis Police, Trailer Tow 1994 97 Mustang 1994 97 Thunderbird/Cougar 1993 97 Mark VIII IF QUESTIONS STILL ARISE AFTER REVIEWING THIS TSB ARTICLE, CALL THE LIVONIA TRANSMISSION http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 1/6

SERVICE PROCEDURE HOTLINE AT (800) 821 5046. PLEASE HAVE THE VEHICLE IDENTIFICATION NUMBER (VIN), BUILD DATE, MILEAGE, AND PAST HISTORY AVAILABLE. HOTLINE HOURS ARE: 7:00AM TO 7:30PM EST. Perform Steps 1 10 for listed model year vehicles operating in mostly stop and go traffic, areas of high ambient temperatures and humidity or the following states: Alabama Arkansas Florida Georgia Hawaii Louisiana Mississippi North Carolina Oklahoma South Carolina Tennessee Texas Perform Steps 1 6 and 8 10 for vehicles that are not normally operated in stop and go traffic, areas of high ambient temperatures and humidity or the previously listed states. If you have questions regarding the vehicle operating parameters, call the Transmission Hotline. 1. Perform normal diagnosis and repair of all Diagnostic Trouble Codes (DTCs) prior to continuing with the following Steps. 2. Verify concern. Torque converter shudder occurs during 3rd or 4th gear under light to moderate acceleration. If vibration or shudder occurs only in 1st or 2nd gear, or when brakes are applied, then it is not torque converter shudder. COMMON VEHICLE CONCERNS THAT HAVE BEEN MISDIAGNOSED AS TORQUE CONVERTER CLUTCH SHUDDER Spark plugs check for cracks, high resistance or broken insulator Fuel injector filter may be plugged Plug wires Fuel contamination poor engine performance EGR valve valve may let in too much exhaust gas and cause engine to run lean Vacuum leak engine will not get proper air/fuel (A/F) mixture MAP/MAF sensor improper A/F mixture HEGO sensor too rich/lean A/F mixture Fuel pressure may be too low Engine mounts loose/damaged mounts can cause vibration concerns Axle joints check for vibration RESIDUAL FLUID IN THE SYSTEM (CONVERTER COOLERS AND LINES) WILL CAUSE SHUDDER TO RETURN. Drain all transmission fluid including the torque converter. Completely drain the cooler and cooler lines. Refer to the appropriate model/year Service Manual, Section 07 01, for more details. Remove the transmission pan and clean the pan and magnet. Inspect the transmission gasket and filter. Reuse the pan gasket and filter if they are not damaged. Reinstall the transmission filter, pan gasket, and pan. For vehicles operating in mostly stop and go traffic, areas of high ambient temperature and humidity or the previously listed states, install a new Transmission Fluid Cooler and Transmission Fluid Cooler Installation Kit (refer to the Transmission Fluid Cooler and Fluid Cooler Installation Kit Application Chart for correct part usage). Refer to the Instruction Sheet included with the installation kit for details. TRANSMISSION FLUID COOLER INSTALLATION KIT APPLICATION Crown Victoria/Grand Marquis Base Only Model Years Part Number 1995 97 F8AZ 7K177 Town Car Base Only 1995 97 F8VZ 7K177 http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 2/6

Town Car/Crown Victoria/Grand Marquis Police and Trailer Tow 1995 97 Kit Not Required Crown Victoria/Grand Marquis Base, Police and Trailer Tow 1992 94 F2AZ 7K177 Town Car Base Only 1992 94 F2VZ 7K177 Mustang 1994 97 F4ZZ 7K177 Thunderbird/Cougar 1994 97 F4SZ 7K177 Mark VIII 1993 96 F3LZ 7K177 Mark VIII 1997 F7LZ 7K177 FLUIDS LABELED MERCON V ARE RECOMMENDED FOR SERVICING 1992 AND BEYOND AODE/4R70W TRANSMISSIONS WHICH ORIGINALLY SPECIFIED MERCON. SERVICE FLUID RECOMMENDATIONS FOR ALL OTHER FORD TRANSMISSIONS AND/OR POWER STEERING REMAINS UNCHANGED. Refill transmission with the proper amount of Motorcraft MERCON V (XT 5 QM) or equivalent. For all 1996 97 Town Car, Crown Victoria/Grand Marquis, Thunderbird/Cougar vehicles, check emissions decal to verify vehicle has the latest calibration. If it does not, reprogram the Powertrain Control Module (PCM) to the new calibration level using Service Bay Diagnostic System (SBDS) or New Generation Star (NGS) Tester with latest CD ROM. Refer to the Recalibration Cross Reference Chart for the correct PCM calibration. Road test vehicle at normal operating temperature to verify repair. If shudder is still present, vehicle may have to be driven up to 80 km (50 miles) for break in. Torque converter should return to normal operation. Application 1996 Crown Victoria/Grand Marquis RECALIBRATION CROSS REFERENCE Old Calibration Old Part Number ( 12A650 ) New Calibration 49S/Canada/High Altitude 6 18F F6AF AE 6 18F R12 F6PF DJA 49S/Canada/High Altitude Mexico California California 6 18H 6 18H 6 18M 6 18N F6AF BE 6 18H R12 F6PF DKA F6AF KE 6 18H R12 F6PF DMA F6AF DE 6 18M R12 F6PF DNA F6AF EE 6 18N R12 F6PF DPA Police 6 18I R10 F6AF CF 6 18I R12 F6PF DLA New Part Number ( 12A650 ) 1997 Crown Victoria/Grand Marquis 49S/Canada/High Altitude 7 18F R10 F7AF BE 7 18F R11 F7PF JA 49S/Canada/High Altitude 7 18H R10 F7AF CE 7 18H R11 F7PF KA Mexico 7 18H R10 F7AF DE 7 18H R11 F7AF DE California 7 18M R10 F7AP FE 7 18M R11 F7PF MA California 7 18N R10 F7AP GE 7 18N R11 F7PF NA Police 7 18I R11 F7AF EF 7 18I R12 F7PF LA 1996 Town Car 49S/Canada/High Altitude 6 18J R05/R11 F6VF BE 6 18J R11 F6PF DEA 49S/Canada/Mexico/High Altitude 6 18E R05/R11 F6VF AE 6 18E R11 F6PF DFA California 6 18Q R05/R11 F6VF CE 6 18Q R11 F6PF DGA California 6 18S R05/R11 F6VF DE 6 18S R11 F6PF DHA http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 3/6

1997 Town Car 49S/Canada/High Altitude 7 18J R10 F7VF AD 7 18J R11 F7VF AE 49S/Canada/Mexico/High Altitude 7 18E R10 F7VF BD 7 18E R11 F7VF BE California 7 18Q R10 F7VF CD 7 18Q R11 F7VF CE California 7 18S R10 F7VF DD 7 18S R11 F7VP DE 1996 3.8L Thunderbird/Cougar 49S/Canada/Mexico/High Altitude 6 16F R10 F6SF AE 6 16F R10 F6SF AF California 6 16T R10 F6SF BE 6 16T R10 F6SF BF 1997 3.8L Thunderbird/Cougar 49S/Canada/Mexico/High Altitude 6 16F R10 F6SF AE 7 16F R10 F6SF AF California 6 16T R10 F6SF BE 7 16T R10 F6SF BF 1996 4.6L Thunderbird/Cougar 49S/Canada/Mexico/High Altitude 6 18B R11 F6SF CD 6 18B R11 F7SF AB California 6 18P R11 F6SF DD 6 18P R11 F7SF BB 1997 4.6L Thunderbird/Cougar 49S/Canada/Mexico/High Altitude 7 18B R10 F7SF 7 18B R11 F7SF AB California 7 18P R10 F7SF BA 7 18P R11 F7SF BB PCM REPLACEMENT IS NOT AUTHORIZED BY THIS TSB. REFER TO THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) SERVICE MANUAL FOR APPROPRIATE DIAGNOSTIC PROCEDURES IF PCM HARDWARE CONCERNS EXIST. Obtain an Authorized Modifications Decal (FPS 8262 obtainable through DOES II, 25/pkg) and list the date, dealer number, and summary of modifications performed. Select a prominent place adjacent to the Vehicle Emission Control Information Decal suitable for installing the Authorized Modifications Decal. Clean the area, install the decal, and cover it with a clear plastic decal shield. AUTHORIZED MODIFICATIONS THE FOLLOWING MODIFICATIONS HAVE BEEN MADE: Reprogrammed Powertrain Control Module (PCM) per TSB 98 8 7 THESE MODIFICATIONS HAVE BEEN APPROVED, AS APPROPRIATE, BY EPA AND CARB. DEALER NUMBER: DATE: CHANGE AUTHORITY: FPS 8262 9/78 FORD MOTOR COMPANY PRINTED IN U.S.A. PART NUMBER XT 5 QM F8VZ 7A095 PART NAME Motorcraft MERCON V Automatic Transmission Fluid (ATF) Transmission Fluid Cooler (1992 97 Town Car, Crown Victoria/Grand Marquis) http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 4/6

F8AZ 7K177 F8VZ 7K177 F2AZ 7K177 F2VZ 7K177 F4ZZ 7K177 F4SZ 7K177 F3LZ 7K177 F7LZ 7K177 F8LZ 7A095 F5AZ 3D746 Installation Kit Transmission Fluid Cooler (1995 97 Crown Victoria/Grand Marquis Base Only) Installation Kit Transmission Fluid Cooler (1995 97 Town Car Base Only) Installation Kit Transmission Fluid Cooler (1992 94 Crown Victoria/Grand Marquis Base, Police And Trailer Tow) Installation Kit Transmission Fluid Cooler (1992 94 Town Car Base Only) Installation Kit Transmission Fluid Cooler (1994 97 Mustang) Installation Kit Transmission Fluid Cooler (1994 97 Thunderbird/Cougar) Installation Kit Transmission Fluid Cooler (1993 96 Mark VIII) Installation Kit Transmission Fluid Cooler (1997 Mark VIII) Transmission Fluid Cooler (1994 97 Mustang, Thunderbird/Cougar, 1993 97 Mark VIII) Transmission Fluid Cooler (1995 97 Town Car, Crown Victoria/Grand Marquis Police And Trailer Tow) OTHER APPLICABLE ARTICLES: 95 23 4, 96 25 17, 97 10 6, 97 5 11 SUPERSEDES: 98 4 10 WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage OPERATION DESCRIPTION TIME 980807A Drain And Refill Transmission, Torque Converter, Cooler And Lines, Road Test 1.2 980807B Additional Time To Clean, Inspect, And Reuse Pan Gasket 0.1 980807C 980807D 980807E Additional Time To Reprogram Powertrain Control Module (PCM) 1996 97 Crown Victoria/Grand Marquis, Town Car, Thunderbird/Cougar Additional Time To Install Transmission Fluid Cooler 1995 97 Crown Victoria, Grand Marquis (Base Only) Additional Time To Install Transmission Fluid Cooler 1992 94 Crown Victoria, Grand Marquis (Base, Police, And Trailer Tow) 980807G Additional Time To Install Transmission Fluid Cooler 1995 97 Town Car (Without Trailer Tow) 1.4 980807I Additional Time To Install Transmission Fluid Cooler 1992 94 Town Car (Without Trailer Tow) 0.8 980807J Additional Time To Install Transmission Fluid Cooler 1993 96 Mark VIII 1.2 980807K Additional Time To Install Transmission Fluid Cooler 1994 97 Mustang 0.8 980807L Additional Time To Install Transmission Fluid Cooler 1994 97 Thunderbird/Cougar 0.9 980807M Additional Time To Install Transmission Fluid Cooler 1995 97 Town Car (With Trailer Tow) 0.6 980807N Additional Time To Install Transmission Fluid Cooler 1995 97 Crown Victoria/Grand Marquis (Police, Trailer Tow) 980807O Additional Time To Install Transmission Fluid Cooler 1997 Mark VIII 1.0 DEALER CODING BASIC PART NO. CONDITION CODE 0.2 1.3 0.5 0.5 http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 5/6

7902 42 OASIS CODES: 501000, 502000, 504000, 610000, 703000, 703200, 703300 Copyright 1998 Ford Motor Company This publication contains material that is reproduced and distributed under a license from Ford Motor Company. No further reproduction or distribution of the Ford Motor Company material is allowed without the express written permission of Ford Motor Company. Copyright 2007 2015 Service Repair Solutions, Inc. http://www.identifix.com/searchfixes/index?roid=114768499&vid=2056320&vsm=1&locationid=2#kw=vibration&soption=1&vetid=8&stmode=1&pagi 6/6