Daily UIS Production Service Level Summary - Prime Time - July 2005

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Daily UIS Production Service Level Summary - Prime Time - July 2005 Job Cmds R/T TXS R/T TXS R/T TXS R/T TXS CPU Total CPU Unique R/T TXS Since 9/1/04 1-Jul - 44.0 0.1 157.1 0.2 26.3 0.4 0.7 0.2 16.5 229.7 47.1% 7,127 0.11 268.6 94,223 2-Jul 94,299 3-Jul 94,368 4-Jul 347 - - - - - - - - - - - - - - 94,442 Independence Day Holiday - No onsite ACS Staff Required 5-Jul 380 67.4 0.1 190.4 0.2 32.6 0.4 1.5 0.2 14.3 264.9 54.3% 7,799 0.16 302.6 94,672 6-Jul 480 51.9 0.1 189.8 0.1 23.1 0.3 0.6 0.2 16.0 241.5 49.5% 6,757 0.15 260.5 94,873 7-Jul 444 70.3 0.1 187.8 0.2 23.2 0.3 0.6 0.2 21.0 258.0 52.9% 6,324 0.16 338.3 95,028 8-Jul - 57.6 0.1 170.4 0.2 24.3 0.4 0.4 0.2 18.2 251.4 51.5% 4,874 0.13 253.5 95,128 9-Jul 95,195 10-Jul 587 95,253 11-Jul 360 52.9 0.1 173.1 0.1 27.4 0.0 4.3 0.1 21.7 231.9 47.5% 6,498 0.14 275.3 95,428 CICSADMP bounced 0C4 abend, likely startup issue out of 07/08 change window. 44 minute outage to Credit Card. 12-Jul 407 74.0 0.1 169.7 0.2 26.4 0.3 0.5 0.2 21.1 276.3 56.6% 6,247 0.15 273.8 95,731 13-Jul 734 65.8 0.1 188.2 0.1 18.9 0.4 0.5 0.2 21.5 252.4 51.7% 5,753 0.18 236.0 95,959 14-Jul 600 70.3 0.1 162.5 0.1 26.4 0.4 0.5 0.2 24.7 261.9 53.7% 5,616 0.15 322.0 96,111 15-Jul - 60.8 0.1 151.5 0.2 23.7 0.3 0.3 0.2 19.4 256.4 52.6% 5,240 0.13 280.5 96,251 16-Jul 96,323 ns8 server issues affecting WEB/Login ~ 2pm - midnight 17-Jul 810 96,404 18-Jul 369 65.2 0.1 165.5 0.1 21.2 0.4 0.4 0.2 22.1 253.5 51.9% 6,002 0.16 266.3 96,566 19-Jul 367 56.3 0.1 178.3 0.1 26.5 0.3 0.3 0.2 27.5 248.5 50.9% 5,691 0.14 251.2 96,733 20-Jul 388 42.3 0.1 158.5 0.1 15.3 0.4 0.3 0.2 22.3 223.7 45.8% 5,339 0.17 200.3 96,898 21-Jul 364 37.6 0.1 166.2 0.1 21.9 0.3 0.6 0.2 20.3 221.0 45.3% 5,151 0.12 232.1 97,046 22-Jul - 41.1 0.1 136.5 0.2 15.4 0.3 0.5 0.1 27.9 227.6 46.6% 4,692 0.12 193.6 97,184 23-Jul 97,251 24-Jul 532 97,345 25-Jul 420 53.7 0.1 153.8 0.1 13.4 0.2 0.5 0.1 49.4 246.6 50.5% 7,376 0.14 275.7 97,520 26-Jul 511 49.2 0.1 144.4 0.1 25.2 0.3 0.5 0.2 26.5 239.6 49.1% 6,660 0.15 269.9 97,681 27-Jul 396 39.2 0.1 146.3 0.1 18.5 0.4 0.4 0.2 25.5 217.5 44.6% 5,774 0.15 222.4 97,854 28-Jul 555 46.3 0.1 167.4 0.2 27.8 0.3 0.4 0.2 33.0 238.7 48.9% 5,716 0.15 245.3 97,984 29-Jul - 38.9 0.1 137.3 0.2 23.9 0.4 0.3 0.2 28.4 221.9 45.5% 4,575 0.12 197.4 98,070 30-Jul 98,137 31-Jul 883 98,210 Daily Avg 497 54.2 0.1 164.7 0.1 23.1 0.3 0.7 0.2 23.9 243.2 49.8% 5,961 0.14 258.3 98,210 Jul-04 388 52.9 0.1 152.6 0.2 16.7 0.1 2.7 0.1 22.3 215.7 61.6% 4,139 0.15 207.7 71,627 05 vs 04 28% 3% -5% 8% -22% 38% 327% -74% 256% 7% 13% 44% -6% 24% 37% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIPS capacity available. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - August 2005 Job Cmds R/T TXS R/T TXS R/T TXS R/T TXS CPU Total CPU Unique R/T TXS Since 9/1/04 1-Aug 511 41.1 0.1 163.1 0.2 18.8 0.3 0.3 0.1 31.0 232.0 47.6% 6,200 0.15 246.9 98,346 DataCard Migration from Oracle/Win to DB2/LinuxStarted at 16:45 2-Aug 409 48.2 0.1 165.5 0.2 25.1 0.3 0.4 0.2 22.0 238.0 48.8% 6,187 0.13 243.1 98,577 3-Aug 421 51.2 0.1 155.3 0.1 14.3 0.3 0.6 0.2 19.2 235.9 48.3% 6,050 0.15 236.8 98,755 4-Aug 349 47.6 0.1 150.5 0.2 25.4 0.4 0.3 0.2 17.5 237.7 48.7% 6,119 0.16 255.9 98,899 5-Aug - 46.4 0.1 129.6 0.2 16.9 0.4 0.3 0.2 18.0 229.2 47.0% 5,627 0.14 204.8 99,039 Production DC running on DB2 Linux! Still resolving field and trigger discrepancies from Functional Spec. 6-Aug 99,103 7-Aug 414 99,191 8-Aug 398 50.2 0.1 154.7 0.2 18.9 0.3 0.6 0.2 17.5 237.9 48.7% 7,058 0.14 278.2 99,438 10:20 - CICSADMP - 0C4 Abend - CA-Insight zap staged for 08/12. 9-Aug 363 43.1 0.1 171.1 0.2 14.6 0.2 0.3 0.2 24.7 231.5 47.4% 6,671 0.13 264.2 99,606 10-Aug 349 47.4 0.1 155.3 0.2 15.8 0.3 0.5 0.2 24.1 249.2 51.1% 6,464 0.16 271.1 99,772 11-Aug 368 44.5 0.1 140.0 0.2 19.0 0.4 0.4 0.2 24.7 233.0 47.8% 6,459 0.12 271.3 99,904 12-Aug - 46.5 0.1 128.5 0.2 15.2 0.3 0.3 0.2 20.8 228.6 46.9% 5,546 0.11 236.9 99,984 Insight zap applied 13-Aug 100,071 14-Aug 428 100,135 15-Aug 340 53.2 0.1 155.0 0.2 19.1 0.3 0.5 0.2 23.6 240.5 49.3% 8,053 0.14 303.1 100,301 16-Aug 304 48.0 0.1 174.8 0.2 15.6 0.3 0.5 0.2 21.2 236.7 48.5% 7,592 0.14 311.8 100,437 17-Aug 343 43.9 0.1 158.7 0.2 14.1 0.3 0.7 0.2 22.9 230.7 47.3% 6,801 0.14 272.9 100,573 18-Aug 327 51.7 0.1 166.3 0.2 18.0 0.4 0.8 0.1 43.7 251.2 51.5% 6,730 0.13 284.3 100,701 19-Aug - 48.2 0.1 142.1 0.2 19.0 0.3 0.4 0.2 16.4 233.2 47.8% 5,711 0.12 235.0 100,783 20-Aug 100,838 21-Aug 414 100,899 22-Aug 355 63.2 0.1 197.8 0.2 21.1 0.5 0.6 0.2 15.4 272.6 55.9% 7,466 0.15 309.3 101,050 23-Aug 328 45.7 0.1 164.2 0.1 32.6 0.3 0.4 0.2 14.5 231.0 47.3% 7,397 0.12 320.5 101,214 24-Aug 389 50.0 0.1 167.2 0.1 35.0 0.3 0.4 0.2 17.6 250.6 51.4% 7,071 0.13 320.4 101,325 25-Aug 370 44.5 0.1 156.7 0.1 25.7 0.4 0.5 0.2 20.4 242.6 49.7% 6,587 0.13 276.5 101,471 26-Aug - 50.5 0.1 142.3 0.2 21.3 0.3 0.4 0.2 18.0 237.9 48.8% 5,720 0.13 225.3 101,582 27-Aug 101,649 28-Aug 407 101,732 29-Aug 312 54.0 0.1 197.5 0.1 33.6 0.4 0.5 0.2 18.0 251.1 51.5% 8,832 0.14 359.1 101,915 30-Aug 326 56.6 0.1 176.5 0.1 34.5 0.4 0.5 0.2 20.7 257.3 52.7% 9,013 0.13 423.1 102,103 31-Aug 551 56.3 0.1 175.0 0.1 27.7 0.3 0.4 0.2 19.2 260.1 53.3% 8,815 0.13 368.2 102,110 Daily Avg 382 49.2 0.1 160.3 0.2 21.8 0.3 0.5 0.2 21.4 241.2 49.4% 6,877 0.14 283.4 102,110 Aug-04 399 50.4 0.1 158.7 0.2 15.0 0.0 4.1 0.0 23.8 221.9 63.4% 5,240 0.14 241.6 73,559 05 vs 04-4% -2% 0% 1% 11% 45% 603% -89% 346% -10% 9% 31% -6% 17% 39% 1 Only SNA Network Response Time is reflected in all regions, not IP network time. As a result, overall response time in regions that contain limited SNA tra 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIPS capacity available. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - September 2005 1-Sep 360 48.7 0.1 162.3 0.1 32.8 0.4 0.4 0.2 16.4 258.8 53.0% 8,815 0.13 368.2 8,857 2-Sep - - 0.1 174.3 0.2 20.9 0.4 0.4 0.2 15.0 259.1 53.1% 9,026 0.12 384.3 14,276 3-Sep 6,746 0.15 181.6 17,094 4-Sep 535 8,303 0.14 216.2 19,732 5-Sep - - - - - - - - - - - - 15,855 0.11 479.3 23,933 Labor Day Holiday 6-Sep 333 69.6 0.1 208.0 0.2 20.6 0.4 0.8 0.2 14.7 319.2 65.4% 18,645 0.12 771.9 27,099 1'st Day of Class - New highs on MIPS (+17%), Unique WEB Users (+12%), WEB Transactions (+18%). All systems (LPARS) up - no reported service issues! 7-Sep 449 57.6 0.1 186.0 0.1 23.0 0.5 0.7 0.2 19.3 274.3 56.2% 15,944 0.12 649.6 28,552 8-Sep 300 68.1 0.1 169.3 0.1 25.6 0.3 0.6 0.2 14.4 281.1 57.6% 12,344 0.14 524.6 29,153 9-Sep - 62.8 0.1 164.4 0.1 29.5 0.3 0.5 0.2 16.9 277.0 56.8% 9,195 0.14 375.9 30,047 10-Sep 30,326 11-Sep 373 30,623 12-Sep 441 74.8 0.1 197.1 0.1 28.9 0.4 0.6 0.2 19.2 289.8 59.4% 12,532 0.14 505.9 31,464 13-Sep 321 69.9 0.1 181.1 0.1 29.7 0.4 0.5 0.2 23.0 282.5 57.9% 10,622 0.14 464.7 32,124 14-Sep 392 53.0 0.1 179.8 0.1 26.6 0.3 0.7 0.1 24.3 240.6 49.3% 9,910 0.14 368.8 32,655 15-Sep 298 60.7 0.1 165.2 0.1 34.0 0.3 0.8 0.2 17.6 252.0 51.6% 8,728 0.13 379.8 33,084 16-Sep - 57.2 0.1 158.0 0.1 18.4 0.4 0.7 0.2 22.9 245.7 50.3% 7,089 0.13 317.3 33,420 17-Sep 33,597 18-Sep 461 33,821 19-Sep 303 81.1 0.1 185.6 0.2 31.3 0.4 1.3 0.2 23.1 295.8 60.6% 9,162 0.15 412.1 34,259 Fall Semester Payment Deadline - 148 calls/105 callers on EPOS 20-Sep 409 68.9 0.1 187.6 0.1 39.2 0.4 0.9 0.2 18.6 292.9 60.0% 7,632 0.16 319.0 34,594 21-Sep 511 47.6 0.1 163.1 0.2 29.6 0.3 0.5 0.2 21.7 249.3 51.1% 9,471 0.18 293.6 35,117 22-Sep 340 48.6 0.1 151.8 0.2 24.0 0.5 0.4 0.2 23.4 252.2 51.7% 8,669 0.15 288.9 35,663 23-Sep - 64.3 0.1 150.2 0.2 24.2 0.3 0.4 0.2 18.8 254.6 52.2% 5,120 0.16 216.9 35,931 24-Sep 36,069 25-Sep 331 36,264 26-Sep 260 44.9 0.1 183.9 0.2 42.4 0.3 0.7 0.2 19.8 238.6 48.9% 7,109 0.17 269.8 36,613 27-Sep 311 52.2 0.1 174.6 0.2 35.5 0.5 0.3 0.2 23.1 263.9 54.1% 6,309 0.17 257.1 36,922 28-Sep 347 49.5 0.1 164.6 0.2 30.0 0.4 0.5 0.2 20.1 246.2 50.5% 6,117 0.17 242.3 37,193 29-Sep 335 44.9 0.1 155.8 0.2 33.0 0.3 0.5 0.2 27.9 259.9 53.3% 6,211 0.19 242.8 37,471 30-Sep 47.4 0.1 156.7 0.2 24.5 0.4 0.5 0.2 24.5 260.0 53.3% 5,032 0.16 204.7 37,735 Daily Avg 371 58.6 0.1 172.4 0.2 28.7 0.4 0.6 0.2 20.2 266.3 54.6% 9,358 0.15 364.0 37,735 Sep-04 380 58.5 0.1 172.5 0.1 25.8 0.1 4.0 0.1 31.2 233.2 66.6% 8,014 0.14 301.4 32,489 05 vs 04-2% 0% -5% 0% 9% 12% 276% -85% 290% -35% 14% 17% 1% 21% 16% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIPS capacity available. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - October 2005 1-Oct 37,866 2-Oct 38,030 3-Oct 330 56.6 0.1 174.9 0.2 30.8 0.3 0.4 0.2 20.2 255.8 52.4% 6,333 0.18 268.3 38,337 4-Oct 292 48.8 0.1 159.2 0.2 28.0 0.4 0.3 0.2 19.9 255.2 52.3% 5,973 0.27 254.6 38,570 Elevated link r/t due to Housing S5 / GOLD Activity. 5-Oct 376 34.9 0.1 146.9 0.2 33.0 0.4 0.3 0.2 23.3 250.4 51.3% 5,948 0.13 296.9 38,841 WEB/REG pre-freeze stress test @ 6am, No Issues. CICSMSAP bounce scheduled @ 5pm in support of GEAC Project 6-Oct 315 44.7 0.1 150.8 0.1 31.8 0.3 0.3 0.2 25.9 243.8 50.0% 5,567 0.17 240.5 39,058 7-Oct - 43.7 0.1 129.3 0.2 18.6 0.3 0.4 0.2 20.9 246.0 50.4% 4,443 0.15 208.0 39,255 8-Oct 39,355 9-Oct 39,474 10-Oct 769 - - - - - - - - - - - - - - 39,688 Columbus Day Holiday - No Onsite Coverage Required. Cashier Line Outage 09:22-12:51 - System Outage at FirstData. 11-Oct 376 52.6 0.1 151.5 0.2 31.0 0.4 0.4 0.2 22.7 255.4 52.3% 6,140 0.15 280.9 39,935 12-Oct 466 46.5 0.1 159.0 0.2 39.1 0.5 0.2 0.2 21.2 260.9 53.5% 5,742 0.15 280.8 40,177 13-Oct 345 51.4 0.1 140.9 0.1 39.0 0.3 0.2 0.2 18.7 254.9 52.2% 5,474 0.14 274.8 40,405 14-Oct - 57.2 0.1 134.2 0.1 28.9 0.3 0.4 0.2 21.0 256.0 52.5% 4,297 0.14 221.7 40,584 15-Oct 40,709 16-Oct 370 40,859 17-Oct 422 51.7 0.1 166.6 0.1 37.5 0.4 0.3 0.2 21.5 228.6 46.9% 6,533 0.14 329.4 41,129 18-Oct 340 55.3 0.1 166.7 0.1 43.0 0.4 0.4 0.2 20.3 243.4 49.9% 6,405 0.14 326.6 41,478 19-Oct 337 53.1 0.1 144.2 0.2 30.1 0.3 0.3 0.2 24.6 241.7 49.5% 6,388 0.13 288.3 41,896 20-Oct 325 32.0 0.1 141.3 0.2 32.6 0.3 0.3 0.2 25.5 225.7 46.3% 6,053 0.13 281.6 42,206 21-Oct - 40.6 0.1 121.8 0.2 46.0 0.4 0.5 0.2 19.4 229.7 47.1% 5,127 0.14 247.0 42,434 WEB/REG Change Freeze Starts 22-Oct 42,585 23-Oct 388 42,770 24-Oct 273 49.7 0.1 161.7 0.2 46.4 0.3 0.3 0.2 22.2 250.5 51.3% 7,481 0.13 365.9 43,048 25-Oct 357 47.8 0.1 143.5 0.1 53.8 0.5 0.3 0.2 21.8 253.9 52.0% 7,292 0.13 356.4 43,287 26-Oct 353 44.5 0.1 148.4 0.2 40.3 0.4 0.3 0.2 19.7 233.3 47.8% 7,527 0.10 441.8 43,672 WEB/REG post-freeze stress test @ 6am, No Issues. 27-Oct 300 39.7 0.1 151.3 0.2 38.7 0.4 0.4 0.2 19.0 252.8 51.8% 7,293 0.15 349.5 43,987 28-Oct - 63.2 0.1 162.1 0.2 47.1 0.5 0.6 0.2 16.6 268.2 55.0% 5,716 0.22 287.7 44,188 Housing Points Line (LNVAL2) - 23:37pm to 10:03am, Verizon reports, no problem found! 29-Oct 44,314 30-Oct 367 44,488 31-Oct 264 60.7 0.1 175.0 0.2 59.2 0.5 0.4 0.2 21.1 268.1 54.9% 8,245 0.13 410.8 44,783 Daily Avg 368 48.7 0.1 151.5 0.2 37.7 0.4 0.4 0.2 21.3 248.7 51.0% 6,199 0.15 300.6 44,783 Oct-04 376 46.2 0.1 151.0 0.1 37.6 0.1 2.2 0.0 28.0 202.8 57.9% 4,925 0.13 238.6 36,514 05 vs 04-2% 5% 0% 0% 48% 0% 300% -84% 471% -24% 23% 26% 16% 26% 23% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - November 2005 1-Nov 343 59.7 0.1 173.4 0.2 39.1 0.5 0.4 0.2 24.9 267.9 54.9% 8,821 0.11 444.1 45,074 2-Nov 424 55.4 0.1 162.7 0.2 48.2 0.4 0.3 0.2 25.0 290.2 59.5% 10,464 0.10 593.6 45,381 WEB-REG - Graduates 3-Nov 307 47.5 0.1 151.1 0.2 46.4 0.4 0.4 0.2 17.2 253.1 51.9% 8,597 0.10 533.0 45,605 WEB/REG stress test @ 6am, to test Credential Server session-id fix which surfaced during Graduate mini-test. 4-Nov - 44.0 0.1 154.2 0.2 47.5 0.4 0.4 0.2 22.0 232.7 47.7% 7,228 0.11 372.8 45,811 45,939 PRODMPM Resource Enqueue out of "bounce" - Link/Online delayed 5-Nov +35% ADABAS cmds, +12% Users, +24% Link transactions 2hrs10min. 6-Nov 373 62.0 and r/t ~ same compared to 11/07/04. 10,407 0.06 922.9 46,139 WEB-REG - Junior / Senior - software18 crash & reboot 10:43-10:49 7-Nov 444 64.8 0.1 181.9 0.1 61.6 0.5 0.5 0.2 23.2 276.7 56.7% 10,435 0.13 547.8 46,424 8-Nov 344 49.0 0.1 174.4 0.2 69.3 0.6 0.4 0.2 23.2 263.9 54.1% 9,326 0.12 466.1 46,676 9-Nov 337 66.0 0.1 172.3 0.2 59.2 0.5 0.3 0.2 17.7 294.3 60.3% 9,070 0.13 432.8 46,919 10-Nov - 50.6 0.1 167.4 0.2 55.4 0.4 0.4 0.2 21.4 275.5 56.5% 7,864 0.12 374.5 47,166 11-Nov - - - - - - - - - - - - - - - 47,327 Veterans Day Holiday 12-Nov +54% ADABAS cmds, +15% Users, +20% Link transactions 47,466 13-Nov 609 57.2 and r/t ~ same compared to 11/14/04. 8,533 0.07 707.5 47,654 WEB-REG - Sophomore - No Issues! 14-Nov 323 68.3 0.1 184.8 0.2 65.1 0.4 0.3 0.2 13.8 292.2 59.8% 9,777 0.13 493.5 47,953 15-Nov 288 54.5 0.1 174.2 0.2 62.4 0.3 0.5 0.2 17.4 285.0 58.4% 9,117 0.14 463.0 48,261 16-Nov 393 50.9 0.1 162.4 0.2 74.0 0.4 0.4 0.2 19.0 297.4 60.9% 9,344 0.14 418.4 48,889 17-Nov 279 62.2 0.1 181.4 0.2 62.1 0.3 0.3 0.2 22.7 316.0 64.7% 8,525 0.26 421.9 49,421 18-Nov 48.0 0.1 156.2 0.2 50.7 0.4 0.3 0.2 20.9 284.4 58.2% 6,300 0.20 302.4 49,768 19-Nov 49,917-10% ADABAS cmds, +9% Users, +10% Link transactions 20-Nov 571 54.3 8,508 0.08 887.6 50,175 and r/t ~ same compared to 11/21/04. WEB-REG - Freshman - No Issues! 21-Nov 279 45.9 0.1 163.6 0.2 52.9 0.5 0.2 0.2 22.8 271.6 55.6% 9,646 0.14 418.5 50,539 22-Nov 638 47.3 0.1 158.9 0.2 56.1 0.4 0.4 0.2 25.3 267.9 54.8% 7,062 0.16 325.2 50,876 23-Nov - 31.3 0.1 90.0 0.2 39.6 0.3 0.3 0.2 16.6 214.0 43.9% 4,208 0.11 193.3 51,253 24-Nov - - - - - - - - - - - - - - - - Thanksgiving Holiday 25-Nov - - - - - - - - - - - - - - - - Thanksgiving Holiday - No Onsite Staffing Required 26-Nov 27-Nov 779 28-Nov 317 49.2 0.1 165.0 0.2 70.3 0.3 0.3 0.2 28.0 282.3 57.8% 9,245 0.14 382.0 52,498 DR Test #32 with Using FDR/Encrypt 29-Nov 364 60.7 0.1 175.0 0.2 70.5 0.4 0.5 0.2 24.9 289.0 59.2% 9,127 0.16 372.8 52,845 Test Completed - all objectives met including FlashCopy Testing 30-Nov 380 58.2 0.1 163.8 0.2 64.0 0.4 0.4 0.1 32.4 297.7 61.0% 9,501 0.24 386.1 53,822 Daily Avg 410 54.0 0.1 163.8 0.2 57.6 0.4 0.4 0.2 22.0 276.4 56.6% 8,687 0.13 475.4 53,822 Nov-04 337 52.1 0.1 149.1 0.1 43.9 0.1 2.5 0.1 26.7 223.7 63.9% 7,435 0.11 383.7 42,649 05 vs 04 22% 4% 0% 10% 46% 31% 393% -85% 251% -17% 24% 17% 22% 24% 26% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - December 2005 Job Cmds R/T TXS R/T TXS R/T TXS R/T TXS CPU Total CPU Unique R/T TXS Since 9/1/04 1-Dec 309 58.5 0.1 150.4 0.3 62.3 0.4 0.3 0.2 21.1 296.8 60.8% 8,756 0.23 353.3 54,452 2-Dec - 48.1 0.1 142.9 0.2 65.9 0.3 0.2 0.1 33.0 274.4 56.2% 7,006 0.17 276.4 54,993 EOS 1.4 Upgrade - Issue with User Report Extraction and Profile 3-Dec 55,391 4-Dec 368 55,737 5-Dec 345 63.5 0.1 190.7 0.2 68.8 0.4 0.3 0.2 19.7 295.4 60.5% 9,127 0.20 355.0 56,100 6-Dec 391 54.2 0.1 178.1 0.2 69.8 0.5 0.4 0.2 22.8 276.7 56.7% 8,988 0.16 361.9 56,461 7-Dec 449 64.7 0.1 162.1 0.2 63.1 0.4 0.3 0.2 17.2 277.5 56.9% 9,356 0.17 327.8 57,345 5am - EOS bounced to revert User Security for now... 8-Dec 381 52.5 0.1 178.3 0.2 63.8 0.5 0.4 0.2 24.1 269.1 55.2% 9,118 0.17 341.7 57,930 9-Dec - 45.0 0.1 130.8 0.2 50.3 0.5 0.5 0.2 16.6 256.4 52.6% 7,506 0.15 270.6 58,408 Snow TSS Upgrade deferred. 10-Dec 58,669 11-Dec 492 58,972 12-Dec 402 59.2 0.1 170.0 0.2 57.3 0.4 0.4 0.2 21.0 292.9 60.0% 11,457 0.19 393.4 59,432 Exams Started - Grading Season! 13-Dec 438 52.2 0.1 177.7 0.2 55.2 0.4 0.6 0.2 14.7 280.8 57.6% 11,547 0.18 384.9 59,924 14-Dec 366 49.1 0.1 165.7 0.2 46.3 0.4 0.3 0.2 21.4 263.0 53.9% 13,051 0.16 408.7 60,460 15-Dec 353 52.6 0.1 151.0 0.2 54.2 0.4 1.0 0.1 34.2 288.6 59.1% 14,113 0.16 430.8 60,840 16-Dec - 49.5 0.1 158.8 0.2 46.8 0.4 0.4 0.2 17.2 275.3 56.4% 13,704 0.14 400.0 61,171 TSS Upgraded! 17-Dec 61,416 18-Dec 466 61,673 FW1 Started rebooting every (6) hours causing failover to/from FW2. No service issues 19-Dec 351 64.3 0.1 194.2 0.2 57.5 0.4 0.4 0.2 21.3 304.6 62.4% 19,157 0.14 628.9 62,241 20-Dec 375 55.7 0.1 145.0 0.2 54.8 0.5 0.2 0.2 19.9 304.1 62.3% 18,619 0.15 593.3 62,621 21-Dec 394 57.7 0.1 148.7 0.2 53.2 0.4 0.1 0.2 18.4 294.7 60.4% 17,757 0.15 562.3 63,260 22-Dec 298 54.5 0.1 148.7 0.2 57.6 0.5 0.5 0.2 18.7 294.2 60.3% 15,445 0.17 479.8 63,766 FW1 replaced @ 6am. No issues. FW2 Primary. 23-Dec - 41.6 0.1 108.1 0.2 44.0 0.5 0.3 0.2 12.6 246.4 50.5% 10,287 0.20 300.9 64,147 24-Dec 25-Dec 64,505 26-Dec Intersession (Excluded from Daily Averages) 27-Dec 0.1 24.3 0.1 41.0 162.9 33.4% 5,383 0.11 151.4 65,053 Intersession (Excluded from Daily Averages) 28-Dec 0.2 25.1 0.2 63.4 166.2 34.1% 5,826 0.11 181.2 65,308 Intersession (Excluded from Daily Averages) 29-Dec 0.2 36.3 0.2 60.9 175.0 35.9% 5,503 0.10 174.7 65,586 Intersession (Excluded from Daily Averages) 30-Dec Intersession (Excluded from Daily Averages) 31-Dec Daily Avg 386 54.3 0.1 158.9 0.2 57.1 0.4 0.4 0.2 20.8 281.8 57.8% 12,058 0.17 404.1 65,586 Dec-04 369 58.2 0.1 165.1 0.2 59.5 0.1 1.3 0.1 26.3 230.3 65.8% 10,627 0.2 347.0 51,910 05 vs 04 5% -7% 0% -4% 22% -4% 232% -69% 146% -21% 22% 13% 13% 16% 26% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - January 2006 1-Jan 2-Jan - - - - - - - - - - - - - - - - Intersession (Excluded from Daily Averages) 3-Jan 359 65.0 0.1 167.5 0.2 63.9 0.3 0.4 0.2 14.8 296.8 60.8% 9,265 0.14 380.8 66,784 CS-GOLD Conversion Started. 4-Jan 457 78.5 0.1 170.4 0.3 61.2 0.4 0.6 0.2 20.1 305.0 62.5% 8,169 0.13 350.6 67,144 5-Jan 392 73.6 0.1 182.8 0.2 65.5 0.7 0.6 0.2 21.4 301.8 61.9% 10,040 0.13 394.8 69,537 CS-GOLD "Live" and Open for Business! 6-Jan - 76.1 0.1 157.8 0.2 85.7 0.4 0.4 0.2 20.8 313.3 64.2% 8,208 0.12 329.1 70,687 7-Jan 71,389 8-Jan 497 71,988 9-Jan 367 82.6 0.1 188.1 0.2 87.8 0.4 0.6 0.2 24.2 329.9 67.6% 10,449 0.12 469.3 72,601 Implemented Modified DataCard DB2 Triggers/Stored Procedures 10-Jan 470 75.3 0.1 193.7 0.2 89.3 0.7 0.4 0.2 23.5 334.5 68.5% 10,106 0.11 491.0 73,071 11-Jan 464 56.6 0.1 174.7 0.2 74.4 0.3 0.3 0.2 24.3 312.7 64.1% 11,529 0.12 460.7 75,364 12-Jan 383 71.2 0.1 165.3 0.2 78.5 0.4 0.9 0.2 24.7 332.0 68.0% 10,108 0.16 481.3 76,331 13-Jan - 66.9 0.1 168.5 0.2 65.6 0.4 0.6 0.2 22.6 331.3 67.9% 9,015 0.12 416.6 76,826 14-Jan 77,431 15-Jan 77,932 16-Jan 812 - - - - - - - - - - - 17,764 0.10 554.7 78,388 MLK Holiday - Onsite Coverage Required. 17-Jan 365 77.2 0.1 224.1 0.2 49.9 0.4 0.7 0.2 24.1 377.6 77.4% 20,328 0.16 832.3 78,767 Opening Day! - 1'st Day of Class! - Another Record Workload Day! Some reports of slow batch and a few LinkProbe timeouts& DGW browser resets between 12:15-12:46. 18-Jan 280 72.3 0.1 209.2 0.2 67.8 0.4 0.6 0.2 22.9 372.4 76.3% 17,512 0.14 701.4 79,339 19-Jan 361 68.0 0.1 198.6 0.2 69.5 0.3 0.7 0.2 25.3 332.8 68.2% 14,236 0.11 567.7 79,818 Worked with SA to implement new Cashier code to handle an FDMS issue with multiple LU's and thus resolve batch settlement issues. 20-Jan - 67.7 0.1 192.5 0.2 65.3 0.3 0.4 0.2 22.3 328.8 67.4% 10,910 0.15 421.0 80,058 21-Jan 80,237 22-Jan 462 80,486 23-Jan 525 67.3 0.1 202.3 0.1 69.1 0.3 0.6 0.2 21.9 315.2 64.6% 13,838 0.12 512.1 80,756 15:39 - CSGOLD reboot @ Housing generated K-02 109's. 24-Jan 524 73.7 0.1 211.2 0.1 63.6 0.4 0.6 0.2 25.2 328.2 67.3% 14,252 0.16 514.6 81,044 15:34 - CSGOLD reboot @ Housing generated K-02 109's. 15:13 - DGW DB2 Max Connections (160) and again at 16:48, bounced DGW application @ 17:08 with a 5 minute outage. Source Pending. 25-Jan 626 59.3 0.1 200.4 0.2 46.3 0.4 0.5 0.2 30.2 297.2 60.9% 11,873 0.13 427.7 81,315 26-Jan 369 70.8 0.1 193.9 0.2 55.4 0.5 0.7 0.2 22.1 340.6 69.8% 10,141 0.19 409.3 81,544 27-Jan 47.8 0.1 157.4 0.1 76.7 0.4 0.6 0.2 19.2 292.2 59.9% 7,700 0.16 299.9 81,674 28-Jan 81,876 29-Jan 524 82,096 30-Jan 429 56.4 0.1 209.3 0.1 46.8 0.4 0.8 0.2 22.2 298.4 61.1% 10,958 0.11 406.2 82,357 31-Jan 486 67.7 0.1 174.8 0.2 55.2 0.4 0.5 0.2 21.6 298.2 61.1% 9,903 0.15 356.8 82,629 Daily Avg 458 68.7 0.1 187.1 0.2 66.9 0.4 0.6 0.2 22.7 321.9 66.0% 11,729 0.13 465.6 82,629 Jan-05 412 70.6 0.1 184.8 0.1 67.6 0.3 0.6 0.1 26.0 247.0 70.6% 10,006 0.13 395.6 65,910 06 vs. 05 11% -3% 0% 1% 59% -1% 51% -9% 112% -13% 30% 17% 4% 18% 25% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculations.

Daily UIS Production Service Level Summary - Prime Time - February 2006 1-Feb 584 51.5 0.1 180.0 0.2 50.5 0.5 0.4 0.2 12.4 335.2 68.7% 9,647 0.15 346.1 82,838 15:01-15:20, 15:30-15:35, Subnet 90 hung. DSP test TEST VM build of a layer-2 VSWITCH config. for QDIO/Hypersockets support was broadcasting as the default gateway, locking up 90. Port closed and test VM system relocated, corrected & retested on a test subnet. 2-Feb 428 51.9 0.1 183.3 0.2 58.3 0.4 0.5 0.2 18.4 280.9 57.6% 8,295 0.13 311.2 83,034 JSERV (PLANNER) unavailable from Thursday ~ 4pm thru Friday ~ 4pm, ETA determined likely related to software21 issue and JSERV property changes. 3-Feb - 45.9 0.1 166.1 0.2 49.9 0.3 0.4 0.2 18.8 270.5 55.4% 6,760 0.13 263.1 83,233 4-Feb 83,356 5-Feb 638 83,487 6-Feb 390 54.5 0.1 172.2 0.1 77.9 0.3 0.3 0.2 25.0 268.5 55.0% 9,210 0.12 340.5 83,802 7-Feb 511 56.9 0.1 168.3 0.2 64.1 0.3 0.3 0.2 25.5 304.3 62.4% 8,980 0.13 347.2 84,384 8-Feb 420 43.3 0.1 159.4 0.2 53.8 0.3 0.4 0.2 24.3 256.0 52.5% 8,206 0.11 294.3 84,820 9-Feb 381 62.4 0.1 163.9 0.1 56.8 0.4 0.3 0.2 17.6 277.0 56.8% 7,405 0.14 305.8 85,081 10-Feb - 48.3 0.1 155.3 0.1 44.8 0.4 0.3 0.2 23.5 269.3 55.2% 6,218 0.13 239.6 85,241 EMC2 disk failure. HP repairing. Change Window: Shared certificate implemented for WRQ encryption. Encrypted TELNET now available in all options (HOD and WRQ) 11-Feb 85,399 EMC2 disk failure persists, system down and will be repaired Monday morning. 12-Feb 479 85,599 13-Feb 371 59.4 0.1 193.6 0.1 49.8 0.5 0.4 0.2 17.5 270.2 55.4% 8,617 0.13 301.9 85,831 HP onsite and repaired/replaced drive. 14-Feb 395 45.6 0.1 187.2 0.1 49.4 0.3 0.2 0.2 18.7 247.8 50.8% 7,591 0.11 300.0 86,031 EMC2 restore underway 15-Feb 453 49.5 0.1 187.2 0.1 48.3 0.4 0.3 0.2 20.9 246.7 50.6% 8,964 0.11 308.0 86,259 16-Feb 529 60.2 0.1 182.9 0.2 51.7 0.4 0.5 0.2 24.0 297.5 61.0% 8,794 0.35 311.2 86,446 17-Feb - 47.4 0.1 178.0 0.1 45.9 0.3 0.2 0.2 15.4 242.0 49.6% 6,595 0.10 267.3 86,605 18-Feb 86,705 19-Feb 86,816 EMC2 Restored Completed, tested and re-activated. 20-Feb 792 - - - - - - - - - - - - - - 86,967 Presidents Day Holiday - Staffed 21-Feb 402 58.2 0.1 187.0 0.1 51.1 0.3 0.3 0.2 16.8 263.2 53.9% 9,561 0.10 376.9 87,208 22-Feb 450 63.2 0.1 179.0 0.1 58.1 0.3 0.2 0.2 28.8 275.5 56.4% 9,412 0.11 339.1 87,401 23-Feb 430 44.9 0.1 173.4 0.2 45.9 0.3 0.3 0.2 21.6 253.4 51.9% 8,332 0.10 340.5 87,563 24-Feb - 53.8 0.1 150.3 0.2 43.2 0.3 0.4 0.2 21.5 265.4 54.3% 6,589 0.11 278.7 87,876 25-Feb 26-Feb 561 27-Feb 459 50.4 0.1 187.2 0.1 57.6 0.3 0.2 0.2 21.3 246.5 50.5% 7,953 0.12 298.0 88,081 28-Feb 540 59.4 0.1 174.9 0.2 51.0 0.3 0.3 0.2 21.7 269.9 55.3% 8,863 0.13 318.9 88,431 Daily Avg 485 53.0 0.1 175.2 0.1 53.1 0.3 0.3 0.2 20.7 270.5 55.4% 8,210 0.13 309.9 88,431 Feb-05 399 55.6 0.1 176.8 0.1 59.7 0.3 0.4 0.1 25.6 212.0 43.4% 6,235 0.16 220.7 73,089 06 vs. 05 22% -5% 0% -1% 11% -11% 23% -21% 227% -19% 28% 32% -17% 40% 21% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculation

Daily UIS Production Service Level Summary - Prime Time - March 2006 1-Mar 406 45.4 0.1 157.2 0.1 55.3 0.4 0.3 0.2 21.4 251.5 51.5% 7,850 0.15 283.0 88,677 2-Mar 432 58.3 0.1 165.3 0.2 58.9 0.4 0.3 0.2 21.7 305.4 62.6% 7,086 0.12 252.2 88,840 3-Mar - 55.0 0.1 164.4 0.1 61.8 0.2 0.2 0.2 18.9 279.4 57.3% 5,287 0.12 203.3-4-Mar 5-Mar 472 89,134 6-Mar 430 52.5 0.1 177.2 0.1 58.0 0.3 0.3 0.2 16.8 259.1 53.1% 5,545 0.11 201.9 89,342 Spring Break 7-Mar 413 45.1 0.1 169.2 0.1 57.2 0.4 0.2 0.2 20.0 236.6 48.5% 4,860 0.11 210.9 89,502 Spring Break 8-Mar 431 40.6 0.1 149.4 0.1 57.4 0.3 0.3 0.2 21.1 217.6 44.6% 5,459 0.12 190.1 89,849 Spring Break 9-Mar 444 43.1 0.1 149.8 0.1 58.6 0.3 0.2 0.2 21.5 230.9 47.3% 5,580 0.11 219.3 90,154 Spring Break 10-Mar - 46.1 0.1 149.4 0.1 49.0 0.4 0.2 0.1 22.7 250.1 51.2% 4,637 0.12 175.6 - Spring Break 11-Mar 12-Mar 651 91,406 13-Mar 435 45.9 0.1 180.0 0.1 60.4 0.4 0.4 0.2 18.7 242.5 49.7% 10,104 0.10 331.8 91,739 14-Mar 560 47.8 0.1 185.4 0.1 57.7 0.5 0.2 0.2 26.8 274.0 56.1% 9,583 0.10 326.5 91,958 15-Mar 502 51.9 0.1 181.9 0.2 58.8 0.4 0.2 0.2 21.0 273.3 56.0% 10,682 0.10 429.0 92,218 16-Mar 497 57.0 0.1 152.5 0.1 48.8 0.3 0.3 0.1 23.3 269.4 55.2% 8,606 0.11 364.4 92,429 17-Mar - 52.4 0.1 170.9 0.1 52.0 0.5 0.3 0.2 16.9 269.5 55.2% 6,723 0.08 321.7 - Pre-WEBREG Stress Test 18-Mar 19-Mar 553 92,776 20-Mar 495 52.0 0.1 197.6 0.1 72.0 0.3 0.3 0.2 20.5 277.1 56.8% 9,960 0.12 365.5 92,947 21-Mar 448 52.9 0.1 191.5 0.1 61.3 0.3 0.3 0.2 20.1 260.7 53.4% 9,734 0.10 380.4 93,180 22-Mar 425 50.4 0.1 187.0 0.1 65.6 0.4 0.2 0.1 26.3 254.9 52.2% 9,619 0.10 360.5 93,378 23-Mar 463 47.3 0.1 133.7 0.1 54.5 0.3 0.4 0.2 26.0 260.6 53.4% 9,091 0.10 337.2 93,509 Pre-WEBREG Stress Test 24-Mar - 49.8 0.1 174.6 0.1 83.7 0.4 0.2 0.1 30.4 282.4 57.9% 6,927 0.09 337.2 - WEBREG Freeze 25-Mar 26-Mar 514 93,875 27-Mar 526 61.3 0.1 192.4 0.1 57.9 0.3 0.3 0.2 21.4 268.8 55.1% 22,938 0.09 738.7 94,679 Admissions Decision E-mail Drop. Severe WEB degradation from ~ 2pm through 2am related to heavy traffic/load. WEB/Link applications extremely slow. Disabled automated monitoring due to time outs. 28-Mar 499 136.1 0.1 165.8 0.2 39.4 0.4 0.4 0.1 36.2 358.8 73.5% 19,860 0.12 939.1 95,469 More Admissions Decision Workload - 105M Cmds in ADMN (90M WEB). DR Test #33 - Started 8am 29-Mar 468 60.6 0.1 164.7 0.1 46.0 0.7 0.3 0.2 21.5 275.1 56.4% 11,443 0.13 633.7 95,808 Post-WEBREG Stress Test 30-Mar - 63.0 0.1 166.2 0.1 44.6 0.3 0.5 0.2 20.5 282.0 57.8% 9,632 0.10 453.6 96,044 31-Mar - 51.8 0.1 142.9 0.2 36.0 0.2 0.5 0.2 23.6 277.3 56.8% 8,344 0.11 325.0 96,226 Daily Avg 479 55.1 0.1 168.2 0.1 56.3 0.4 0.3 0.2 22.5 267.7 54.9% 9,111 0.11 364.4 96,226 Mar-05 405 56.1 0.1 171.7 0.1 49.1 0.2 0.4 0.1 23.2 213.2 43.7% 8,462 0.13 300.2 79,515 06 vs. 05 18% -2% 0% -2% 17% 15% 56% -28% 156% -3% 26% 8% -16% 21% 21% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculation

Daily UIS Production Service Level Summary - Prime Time - April 2006 1-Apr 2-Apr 508 96,417 Time Change - Completed offsite using Remote IPL Process 3-Apr 456 60.8 0.1 178.5 0.1 43.3 0.4 0.3 0.2 19.5 291.9 59.8% 10,722 0.10 459.7 96,572 4-Apr 415 61.3 0.1 169.1 0.1 41.8 0.3 0.3 0.2 21.1 282.0 57.8% 10,206 0.10 469.1 96,746 5-Apr 449 56.7 0.1 157.6 0.1 40.6 0.3 0.4 0.2 25.9 273.0 55.9% 10,314 0.09 500.5 96,991 6-Apr 444 60.3 0.1 159.3 0.1 43.0 0.2 0.2 0.2 26.4 284.2 58.2% 9,049 0.10 449.9 97,118 7-Apr - 52.9 0.1 150.9 0.1 36.3 0.4 0.3 0.2 26.9 268.5 55.0% 7,547 0.09 411.2-8-Apr 9-Apr 640 53.0 10,785 0.05 974.2 97,389 WEB/REG Fall 2006 - SR/JR - Users (+300) & R/T about same as last year, TXS +100K. No Issues. 10-Apr 406 65.4 0.1 180.5 0.2 35.6 0.3 0.2 0.2 25.8 281.6 57.7% 10,708 0.11 491.2 97,578 11-Apr 410 61.7 0.1 167.0 0.2 35.2 0.3 0.2 0.2 26.0 271.7 55.7% 9,255 0.11 414.3 97,699 12-Apr 428 52.8 0.1 165.0 0.2 33.6 0.3 0.3 0.2 18.4 270.5 55.4% 8,402 0.11 352.7 97,799 13-Apr 396 58.9 0.1 158.8 0.1 35.7 0.2 0.5 0.2 21.7 266.3 54.6% 7,696 0.12 331.2 97,914 14-Apr - 53.0 0.1 143.6 0.1 33.9 0.3 0.3 0.2 13.4 266.0 54.5% 5,920 0.12 247.4-15-Apr 16-Apr 17-Apr 829 - - - - - - - - - - - - - - - Patriots Day Holiday - Staffed 18-Apr 364 55.8 0.1 161.0 0.1 34.6 0.3 0.2 0.2 18.7 265.3 54.4% 9,206 0.12 341.5 98,326 19-Apr 439 51.7 0.1 159.3 0.2 37.8 0.4 0.4 0.2 23.2 273.9 56.1% 9,553 0.12 348.0 98,430 20-Apr 389 50.3 0.1 148.2 0.2 38.4 0.3 0.1 0.2 21.9 269.0 55.1% 8,898 0.13 353.9 98,529 21-Apr - 55.6 0.1 135.8 0.1 42.8 0.2 0.2 0.2 21.7 262.5 53.8% 7,266 0.11 313.1-22-Apr 23-Apr 571 6,165 0.05 612.0 98,753 WEB/REG Fall 2006 SO/FR-2 - Users (+900) & R/T same as last year, TXS +80K. No Issues. 24-Apr 378 50.8 0.1 188.1 0.1 35.3 0.3 0.2 0.2 19.3 273.3 56.0% 10,711 0.11 413.3 98,870 25-Apr 392 52.0 0.1 169.3 0.1 41.2 0.3 0.2 0.2 18.4 282.7 57.9% 9,943 0.12 391.2 98,969 26-Apr 398 56.3 0.1 156.3 0.1 35.9 0.3 0.3 0.2 20.7 274.5 56.3% 9,697 0.13 335.3 99,075 27-Apr 421 56.5 0.1 163.4 0.1 38.1 0.3 0.3 0.2 19.1 272.5 55.9% 9,304 0.15 322.9 99,175 28-Apr - 47.4 0.1 137.5 0.1 34.1 0.3 0.3 0.2 17.2 269.7 55.3% 8,209 0.13 277.8 99,347 29-Apr 30-Apr 509 Admissions Deposit Deadline - Heavy Credit Card Daily Avg 462 55.7 0.1 160.5 0.1 37.7 0.3 0.3 0.2 21.3 273.6 56.1% 9,026 0.11 419.5 99,347 Apr-05 470 52.8 0.1 165.7 0.1 34.7 0.2 0.5 0.1 23.7 209.2 42.9% 7,921 0.13 369.4 82,674 06 vs. 05-2% 6% 0% -3% -3% 9% 40% -40% 208% -10% 31% 14% -16% 14% 20% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculation

Daily UIS Production Service Level Summary - Prime Time - May 2006 1-May 523 60.0 0.1 169.1 0.1 34.8 0.4 0.2 0.2 23.6 280.9 57.6% 13,349 0.14 379.6 99,484 Grading Inquiries Starting to Build 2-May 466 55.0 0.1 177.6 0.1 38.8 0.3 0.2 0.2 18.5 282.7 57.9% 14,132 0.13 372.8 99,587 3-May 505 57.3 0.1 163.3 0.2 34.3 0.3 0.5 0.2 18.3 273.8 56.1% 14,479 0.13 382.5 99,685 4-May 443 53.7 0.1 152.5 0.1 38.9 0.3 0.4 0.2 16.9 283.7 58.1% 16,240 0.11 481.0 99,757 5-May - 62.2 0.1 157.6 0.1 28.5 0.3 0.3 0.2 16.2 291.0 59.6% 16,682 0.11 471.4-6-May 7-May 520 99,932 8-May 489 78.7 0.1 187.2 0.1 37.1 0.4 0.7 0.2 18.8 324.7 66.5% 19,895 0.11 651.8 100,028 Grading 9-May 408 74.3 0.1 193.1 0.2 35.4 0.4 0.6 0.2 22.4 308.3 63.2% 18,439 0.12 583.5 100,129 10-May 476 66.6 0.1 196.5 0.2 30.4 0.3 0.3 0.2 24.3 287.6 58.9% 16,319 0.13 498.1 100,223 11-May 538 73.8 0.1 183.3 0.2 29.7 0.4 0.5 0.2 20.1 311.0 63.7% 13,024 0.13 443.1 100,308 12-May - 62.8 0.1 211.6 0.2 27.8 0.4 0.4 0.2 24.9 301.0 61.7% 9,154 0.13 295.1-13-May 14-May 538 100,503 Commencement 2006! HEAVY RAIN! - 1/3 normal attendance 15-May 430 80.1 0.1 187.8 0.1 25.5 0.4 0.7 0.1 26.1 290.5 59.5% 8,728 0.12 327.5 100,638 16-May 449 76.9 0.1 186.5 0.2 31.4 0.4 0.9 0.2 21.2 314.2 64.4% 8,538 0.12 346.1 100,754 UIS Network Outage - 6:15-6:40am, OIT Scheduled Maintenance 17-May 443 58.4 0.1 179.1 0.1 20.9 0.4 0.9 0.2 23.3 269.1 55.2% 8,419 0.12 312.4 100,868 18-May 439 69.7 0.1 160.2 0.1 32.4 0.4 0.6 0.2 19.9 291.3 59.7% 6,953 0.13 279.9 100,969 19-May - 74.2 0.1 162.3 0.2 28.4 0.4 0.4 0.2 15.3 294.5 60.4% 5,799 0.16 229.6-20-May 21-May 539 101,151 22-May 408 64.9 0.1 179.9 0.1 27.6 0.4 0.4 0.2 21.0 282.1 57.8% 6,871 0.13 289.4 101,269 23-May 372 62.2 0.1 172.3 0.1 32.4 0.3 0.4 0.2 23.2 271.6 55.7% 6,295 0.13 273.6 101,373 24-May 367 45.8 0.1 147.4 0.1 36.4 0.4 0.4 0.2 19.8 242.9 49.8% 5,518 0.12 239.8 101,477 25-May 378 53.7 0.1 155.2 0.1 41.9 0.4 0.2 0.2 18.8 259.9 53.3% 5,160 0.14 215.9 101,568 26-May - 39.9 0.1 139.4 0.1 41.0 0.2 0.5 0.2 15.9 240.4 49.3% 3,706 0.11 171.3-27-May 28-May 29-May 861 - - - - - - - - - - - - - - 101,788 Memorial Day! - Not Staffed. 30-May 402 64.5 0.1 178.4 0.1 46.7 0.2 0.7 0.2 23.9 273.0 55.9% 6,055 0.13 257.8 101,913 31-May 496 52.4 0.1 165.1 0.1 33.4 0.4 0.4 0.2 32.9 254.0 52.1% 5,681 0.13 242.0 102,019 Daily Avg 477 63.1 0.1 173.0 0.1 33.4 0.4 0.5 0.2 21.2 283.1 58.0% 10,429 0.13 352.0 102,019 May-05 429 56.3 0.1 174.5 0.1 28.8 0.2 0.6 0.0 25.4 209.2 42.9% 9,866 0.13 334.2 89,505 06 vs. 05 11% 12% 0% -1% 3% 16% 73% -13% 356% -17% 35% 6% -3% 5% 14% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculation

Daily UIS Production Service Level Summary - Prime Time - June 2006 1-Jun 368 88.0 0.1 171.9 0.1 34.7 0.3 0.5 0.2 23.4 290.7 59.6% 5,230 0.14 251.7 102,101 2-Jun - 56.7 0.1 154.2 0.1 41.9 0.2 0.3 0.2 17.5 269.2 55.2% 4,442 0.13 213.7-3-Jun 4-Jun 583 102,291 5-Jun 394 62.9 0.1 190.4 0.1 28.5 0.3 0.4 0.2 23.0 287.7 59.0% 5,658 0.13 260.0 102,397 6-Jun 362 60.7 0.1 174.3 0.1 45.3 0.4 0.4 0.2 22.4 278.4 57.0% 5,492 0.14 279.9 102,487 7-Jun 446 51.7 0.1 170.6 0.1 32.7 0.3 0.7 0.2 27.6 271.3 55.6% 4,168 0.14 226.1 102,592 8-Jun 389 53.7 0.1 175.0 0.1 36.1 0.4 0.3 0.2 25.0 267.4 54.8% 4,862 0.13 257.7 102,664 9-Jun - 41.2 0.1 183.2 0.1 35.3 0.4 0.4 0.2 19.5 238.9 49.0% 4,175 0.12 189.7 - Natural 4.1.2 Upgrade 10-Jun 11-Jun 516 102,818 12-Jun 407 54.0 0.1 193.0 0.2 21.9 0.3 0.4 0.2 24.1 269.6 55.2% 5,308 0.12 250.1 102,911 13-Jun 494 58.0 0.1 197.9 0.2 27.9 0.3 0.5 0.2 23.8 277.6 56.9% 5,191 0.13 260.1 102,990 14-Jun 422 48.7 0.1 182.9 0.1 34.2 0.3 0.5 0.2 22.7 273.5 56.1% 4,998 0.16 219.1 103,112 15-Jun 413 62.2 0.1 177.1 0.1 33.5 0.3 0.5 0.2 33.7 294.5 60.3% 5,056 0.15 298.9 103,200 Freshman Orientation Started! 16-Jun - 54.1 0.1 157.4 0.2 27.6 0.3 0.5 0.2 22.3 299.9 61.5% 4,502 0.14 246.1-17-Jun 18-Jun 456 103,361 19-Jun 390 58.5 0.1 201.3 0.1 29.0 0.3 0.4 0.2 21.5 282.5 57.9% 6,126 0.16 301.0 103,453 20-Jun 398 57.9 0.1 198.2 0.1 39.0 0.3 0.4 0.2 30.1 278.3 57.0% 5,724 0.16 282.3 103,558 21-Jun 391 59.2 0.1 178.8 0.2 26.0 0.4 0.4 0.2 22.0 281.9 57.8% 5,461 0.18 239.3 103,684 22-Jun 384 51.5 0.1 175.7 0.1 28.0 0.4 0.4 0.2 24.6 264.0 54.1% 5,419 0.14 285.3 103,768 23-Jun - 76.5 0.1 154.4 0.1 41.5 0.3 0.4 0.2 25.1 282.0 57.8% 4,616 0.14 232.3 - FICON Installed. Cumlulative zos 1.4 Maintenance Applied. 24-Jun 25-Jun 444 103,926 26-Jun 394 73.7 0.1 196.7 0.2 26.7 0.3 0.5 0.2 19.5 298.8 61.2% 6,270 0.18 266.9 104,019 27-Jun 405 63.0 0.1 214.9 0.2 29.1 0.3 0.5 0.2 27.4 299.7 61.4% 6,079 0.20 269.5 104,146 28-Jun 387 61.0 0.1 184.4 0.1 30.8 0.3 0.4 0.2 30.5 281.1 57.6% 6,601 0.19 278.6 104,246 29-Jun 366 57.3 0.1 193.2 0.1 36.7 0.3 0.5 0.2 23.0 292.7 60.0% 8,946 0.22 303.6 104,470 zos emergency IPL@ 9pm to apply additional TCI/IP maintenance to correct COD/USS issue.. 30-Jun - 78.3 0.1 197.2 0.2 33.5 0.5 0.7 0.2 21.6 327.6 67.1% 8,512 0.17 324.6 105,145 Daily Avg 419 60.4 0.1 182.9 0.1 32.7 0.3 0.5 0.2 24.1 282.1 57.8% 5,583 0.15 260.8 105,145 Jun-05 400 50.6 0.1 184.5 0.2 26.3 0.2 0.6 0.1 27.8 228.4 46.8% 4,928 0.14 229.3 94,061 06 vs. 05 5% 19% 0% -1% -24% 24% 53% -26% 91% -13% 24% 13% 9% 14% 12% 2 2086-A04 Model 350 CPU MIP Utilization is based on 488 MIP / 74MSU capacity. zlinux workload is on a separate engine and outside these calculation

UIS Production Service Level Comparison - January - Opening Day of Class Comparison 1'st Day Job Cmds R/T Avg. TXS R/T Avg. TXS R/T TXS R/T Avg. TXS CPU Total CPU Unique R/T TXS (K) Since Sept. of Class Volume (Million) (Secs) Users (K) (Secs) Users (K) (Secs) (K) (Secs) Users (K) MIPS Util% 2 Users/Day (secs) 3 (K) Unique Users 1/17/06 365 77.2 0.1 351 224.1 0.2 39 49.9 0.4 0.7 0.2 37 24.1 377.0 77.4% 20,328 0.16 832.3 78,767 1/18/05 396 86.4 0.1 336 209.0 0.1 37 56.2 0.3 1.0 0.1 39 25.9 278.4 79.6% 18,177 0.13 763.6 62,022 1/12/04 340 51.6 0.1 360 220.7 0.1 44 82.0 0.2 5.7 0.0 33 28.8 255.4 73.0% 17,546 0.15 692.3 47,429 1/13/03 305 40.2 0.3 351 199.2 0.3 39 69.7 1.6 9.8 1.0 39 24.1 290.2 79.5% 15,296 0.31 450.5 35,899 1/13/02 422 39.8 0.3-209.4 0.2-90.7 1.1 14.1 1.1-25.4 273.8 75.0% 12,353 0.27 317.1 31,541 1/15/01 473 33.6 0.3-214.8 0.2-78.6 0.9 20.8 0.1-31.0 195.9 62.6% 10,201 0.28 191.4 27,339 1/9/00 390 31.6 0.4-191.3 0.3-76.0 0.9 29.1 1.4-27.5 207.6 76.9% 6,979 0.41 97.8 22,925 1/10/99 267 34.4 0.7-193.9 0.5-80.9 2.5 47.7 2.4-22.1 218.1 94.0% 4,482 1.39 56.8 17,073 1/11/98 266 19.3 0.7-194.7 0.4-53.2 0.9 39.5 1.6-19.8 105.0 54.1% 1,968 0.35 22.9 12,378 1/12/97 337 12.3 0.9-191.1 0.8-56.7 1.4 48.2 2.3-23.7 92.0 85.2% 94 1.6 2.53-1/15/96 334 9.0 1.1-190.1 1.0-52.5 0.9 34.2 1.1-21.0 75.4 69.8% - - - - 06 vs. 05-8% -12% 0% 4% 7% 50% 5% -13% 25% -43% 50% -5% -7% 26% n/a 11% 19% 8% 21% 05 vs. 04 14% 40% 0% -7% -6% 0% -19% -46% 33% -470% 100% 15% -11% 8% 8% 3% -15% 9% 24% 04 vs. 03 10% 22% -200% 3% 10% -200% 11% 15% -700% -72% - -18% 16% -14% n/a 13% -107% 35% 24% 03 vs. 02-38% 1% 0% - -5% 33% - -30% 31% -44% -10% - -5% 6% 6% 19% 13% 30% 12% 02 vs. 01-12% 16% 0% - -3% 0% - 13% 18% -48% 91% - -22% 28% 17% 17% -4% 40% 13% 01 vs. 00 18% 6% -33% - 11% -50% - 3% 0% -40% -1300% - 11% -6% -23% 32% -46% 49% 16% 00 vs. 99 32% -9% -75% - -1% -67% - -6% -178% -64% -71% - 20% -5% -22% 36% -239% 42% 26% 99 vs. 98 0% 44% 0% - 0% 20% - 34% 64% 17% 33% - 10% 52% 42% 56% 75% 60% 27% 8/7/2006

UIS Production Service Level Comparison - September - Opening Day of Class Comparison 1'st Day Job Cmds R/T Avg. TXS R/T Avg. TXS R/T TXS R/T Avg. TXS CPU Total CPU Unique R/T TXS (K) Since Sept. of Class Volume (Million) (Secs) Users (K) (Secs) Users (K) (Secs) (K) (Secs) Users (K) MIPS Util% 2 Users/Day (secs) 3 (K) Unique Users 09/06/05 333 69.6 0.1 344 208.0 0.2 19 20.6 0.4 0.8 0.2 25 14.7 319.3 65.4% 18,645 0.12 771.9 27,099 09/07/04 368 83.2 0.1 334 211.5 0.1 16 18.6 0.1 4.6 0.1 34 24.9 264.0 75.4% 16,334 0.13 636.6 25,159 09/02/03 333 41.5 0.6 329 174.3 0.3 18 24.7 0.5 7.3 0.2 28 17.0 276.7 61.2% 15,304 0.28 521.5 17,640 09/03/02 347 40.2 0.2 175.1 0.3 21.1 0.4 9.0 0.1 17.1 253.7 69.5% 14,034 0.22 358.3 19,510 09/04/01 446 31.1 0.3 187.1 0.2 15.5 1.6 13 0.1 20.5 224.5 61.5% 11,350 0.21 265.5 17,375 09/05/00 321 25.4 0.4 176.6 0.3 22.8 0.8 22.3 0.1 21.6 205.0 65.5% 9,112 - - 11,436 09/07/99 317 18.5 0.5 184.7 0.3 23.6 0.8 14.3 1.3 18.6 183.1 67.8% - - - - 09/08/98 337 24.2 0.7 193.4 0.5 19.8 1 21.7 1.5 21.3-86.6% - - - - 05 vs. 04-11% -20% 0% 3% -2% 50% 16% 10% 75% -475% 50% -36% -69% 17% n/a 12% -8% 18% 7% 04 vs. 03 10% 50% -500% 1% 18% -200% -13% -33% -400% -59% -100% 18% 32% -5% n/a 6% -115% 18% 30% 03 vs. 02-4% 3% 67% n/a 0% 0% n/a 15% 20% -23% 50% n/a -1% 8% n/a 8% 21% 31% -11% 02 vs. 01-29% 23% -50% n/a -7% 33% n/a 27% -300% -44% 0% n/a -20% 12% n/a 19% 5% 26% 11% 01 vs. 00 28% 18% -33% n/a 6% -50% n/a -47% 50% -72% 0% n/a -5% 9% n/a 20% 34% 00 vs. 99 1% 27% -25% n/a -5% 0% n/a -4% 0% 36% -1200% n/a 14% 11% n/a 99 vs. 98-6% -31% -40% n/a -5% -67% n/a 16% -25% -52% -15% n/a -15% n/a n/a ** ADABAS Command totals prior to 2004 only represent ADMN & ALUM,starting in December 2003, all (5) databases are totaled.