4-46 Program Locator County Environmentally Conscious Community Administrative Services Engineering Services Facilities Services Road Construction and Operations Construction Services Vehicle and Equipment Services Waste Management Transportation Services Utilities Airports Headline Measures 50 40 30 20 10 0 Compact and Mid-size Vehicle Fuel Economy (miles per gallon) 28 29 30 30 30 07-08 08-09 09-10 10-11 11-12 Alternativ e fuel v ehicles (such as electric / hy brid) are purchased as 80% 60% 40% 20% 0% replacement v ehicles w hen av ailable in the model needed. 07-08 0% Percent of Customers Rating Services Good or Better 92% 08-09 Motor Pools / Fleet Vehicles 09-10 10-11 11-12 Road Vehicles and Equipment Program Outcome Statement Vehicle and Equipment Services provides procurement, maintenance and repair services in a quality, professional and costeffective manner to ensure safe and reliable vehicles and equipment for County agencies while striving to meet the needs of the Department. Services and Accomplishments The Vehicle and Equipment Services Program primarily contributes to the Shared Vision of an Environmentally Conscious Community by 2025 through the following activities: providing fleet and equipment acquisition, replacement, maintenance and repair and fuel services to all County agencies. The following are major accomplishments in the current year: Further expanded the alternative fuel vehicle program to include Plug-In Hybrid vehicles and electric vehicles Expanded training opportunities to assure employees have the knowledge and skills to service, maintain and perform diagnostic work on hybrid vehicles, plug-in vehicles capable of 100 mile per gallon fuel efficiency, and electric vehicles Developed a plan to address the new laws and regulations governing on and off road Low Emission Vehicles and Equipment Developed a plan to share resources with other Cities and Counties Story Behind Performance The Vehicle and Equipment Services Program continues to focus on efforts to maintain the average cost per mile at a level comparable to the industry standard. The Program has an aggressive and wellorganized preventive maintenance program as well as an effective vehicle replacement program. Both programs are reviewed regularly and adjustments made if necessary. The number of repairs required continues to decrease as older vehicles are replaced, and repairs that are needed, are not as extensive. These efforts, combined with good monitoring and reporting procedures, have helped the Program to keep costs down. Vehicle and Equipment Services has also been proactive in training staff to service and maintain the Ultra Low Emissions Vehicles (ULEV) and Zero Emissions Vehicles (ZEV) that will no longer be covered by manufacturer warranty. The Vehicle and Equipment Services Program continues to explore options for incorporating alternate fuel vehicles into the fleet. The Program was successful in including mid-size hybrid cars, and hybrid pickup trucks and vans into the FY 2009-10 vehicle acquisition program. The Program to date has purchased 175 Hybrid and Ultra Low Emission Vehicles The Program also plans to research the viability of acquiring Hydrogen Fuel Cell Vehicles when they become available, and to look at other vehicles and products that will support the County s commitment to be less dependent on fossil fuels and to help reduce CO 2 levels and lower carbon output.
4-47 In 2009 Vehicle and Equipment Services developed and implemented a new performance measure to measure total fleet average miles per gallon to meet 2017 guidelines. Customer satisfaction remains high as Vehicle and Equipment Services continues to be responsive to customer needs. Customer survey ratings are well above 95% of services rated as good or better. Staffing issues and demand for increased services have presented challenges this year, and customer comments show staff have been successful. To more fully utilize employee skills and knowledge, the Program developed both a trainee program that gives current employees an opportunity to transition into mechanic, technician, or pumps and generator mechanic positions. A succession plan has also been implemented that will help prepare employees for anticipated vacancies at the managerial and supervisory levels. These activities will assist the Program in meeting customer satisfaction targets. Secure funding for possible relocation, or, upgrades to current motor pool and shop facilities to enhance efficiency and safety by 2015 Continue an aggressive preventive maintenance program by monitoring vehicle and equipment repair history by FY 2011-12 Expand the bar coding system to include bar codes for vehicles and repair orders in order to provide better monitoring and early identification of vehicle problems that can be addressed before more costly repairs become necessary by FY 2011-12 Major challenges over the next two years will be: To maintain the current cost per mile at a level that is comparable to the nationwide industry standard even though the cost of fuel in California and the cost of living continues to be the highest in the nation To keep acquisition and replacement schedules on track for diesel vehicles that meet new emission standards, even though costs are expected to increase between $20,000 and $25,000 per unit by 2011 To obtain funding for the replacement of aging Road equipment in order to meet new California emission reduction and climate control laws Possible relocation of the Redwood City Motor Pool based on the potential construction of a new jail To study the possibility of relocating the Grant Yard To explore sharing resources with other cities or counties Program Objectives The Vehicle and Equipment Services Program will meet performance targets by doing the following: Increase the Average Fuel Economy to 30 Miles per Gallon by 2012 for Midsize and Compact Vehicles and to increase the average Miles Per Gallon on the total fleet to 25 MPG by 2016 Continue to replace older economy size passenger vehicles and trucks with hybrids and alternate fuel vehicles by FY 2016-17 Incorporate newly available electric plug-in hybrid vehicles and hybrid pickup trucks, vans, and additional mid-size vehicles into the fleet by 2011-12 Achieve an Overall Customer Satisfaction Rating of at Least Provide accurate and timely information to customers regarding vehicle replacement reserves by FY 2010-11 Research and provide staff training necessary to service, maintain, and repair new types and classes of vehicles by 2011
4-48 Performance Measures Summary Table Performance Measures FY 2007-08 FY 2008-09 FY 2009-10 FY 2010-11 FY 2011-12 What/How Much We Do (Effort) Number completed: - Preventive maintenances - Scheduled repairs - Unscheduled repairs 2,087 1,142 82 2,177 1,100 131 2,100 1,300 150 2,000 1,350 175 2,000 1350 175 Number of Low or Zero Emission Vehicles in the total fleet (1) --- --- 176 200 200 How Well We Do It (Quality / Efficiency) Compact and mid-size vehicle average fuel 28 29 30 30 30 economy in miles per gallon (2) Total fleet average fuel economy in miles --- --- 20 21 22 per gallon (3) Is Anyone Better Off? (Outcome / Effect) Percent of customers rating services good or better: - Motor pools / fleet vehicles - Road Vehicles and equipment --- 92% (1) The goal is to replace all compact and mid-size vehicles with alternative fuel vehicles by 2020. (2) The goal is to reach 30 miles per gallon by 2012 for midsize and compact vehicles. (3) This is a new measure; the goal is to reach 25 miles per gallon by FY 2016-17. Resource Allocation Summary 2007-08 2008-09 Revised 2009-10 Recommended 2010-11 Change 2010-11 Recommended 2011-12 Salary Resolution 25.0 25.0 25.0 25.0 25.0 Funded FTE 25.0 25.0 25.0 25.0 25.0 Total Requirements 15,691,453 13,155,748 11,653,342 10,070,335 (1,583,007) 9,684,361 Total Sources 13,396,017 13,840,532 11,653,342 10,070,335 (1,583,007) 9,684,361 Net County Cost 2,295,436 (684,784) Discretionary Net County Cost The portion of this program s FY 2010-11 Recommended Budget which is funded by the General Fund or Net County Cost (NCC) is $0.
4-49 FY 2010-11 Program Funding Adjustments The following are significant changes from the FY 2009-10 Revised to the FY 2010-11 Recommended Budget: 1. Adjustments to Provide Current Level of Services Budget adjustments have been made to reflect current costs for existing levels of service and performance: inclusion of merit increases, and increases in retirement contributions and health benefit costs; elimination of one-time Fund Balance; elimination of one-time projects; elimination of one-time equipment and vehicle purchases; reductions in contract expenditures; and reduced reimbursement (Intrafund Transfers) for one-time Road equipment purchases. The revenue associated with the various vehicle purchases has also been reduced. (1,583,007) (1,968,399) 330,980 54,412 0 0 2. Replacement of Fleet Vehicles Forty-two assigned vehicles, 2 internal lease vehicles, and 11 patrol vehicles will be purchased according to the vehicle replacement schedule. These vehicles have met their useful life and it is more cost efficient to replace these vehicles at this time. The purchase of these vehicles will help to meet performance measures because many of the vehicles are being replaced with alternate fuel or hybrid vehicles, thereby lowering emissions and reducing fuel costs. 0 1,715,650 0 (1,715,650) 0 0 TOTAL FY 2010-11 PROGRAM FUNDING ADJUSTMENTS (1,583,007) (252,749) 330,980 (1,661,238) 0 0 FY 2011 12 Program Funding Adjustments The following are significant changes from the FY 2010-11 to the FY 2011-12 Recommended Budget: 3. Adjustments to Provide Current Level of Services Budget adjustments have been made to reflect current costs for existing levels of service and performance: inclusion of merit and health benefit cost increases; elimination of one-time Fund Balance and Reserves; elimination of one-time projects in FY 2010-11 and addition of new equipment purchases in FY 2011-12; elimination of one-time equipment and vehicle purchases; and reductions in contracts. (385,974) 20,550 0 (406,524) 0 0 4. Purchase of New Road Equipment Chip seal equipment and two one-half ton dump truckswill be purchased for the Road Maintenance Section. This equipment is needed to continue and expand the program to apply chip seal treatments to rural roads in order to extend their useful life. This will improve performance by maintaining and upgrading rural roadways so that they will not have to be reconstructed as frequently, thereby saving cost and increasing the road miles improved. 0 375,000 (375,000) 0 0 0
4-50 5. Replacement of Motor Pool Vehicles and Shop Improvements Three pool vehicles and the Belmont Shop overhang will be replaced, while a diagnostic tool called a Star Tester will be purchased. These items are necessary because the pool vehicles have reached their useful life, the Belmont overhang is aging and becoming a safety hazard, and a Star Tester is needed to repair newer vehicle models. These purchases will enable the program to provide timely and up to date service of the County s vehicles and reduce costs associated with breakdowns. 0 184,000 0 (184,000) 0 0 6. Replacement of Assigned, Leased, and Patrol Vehicles Fifty-two assigned vehicles, 3 leased vehicles, and 12 patrol vehicles will be replaced. These vehicles are being replaced as they have met their useful life and it is more cost efficient to replace them at this time. The purchase of these vehicles will help to meet performance measures because many of the vehicles are being replaced with alternate fuel or hybrid vehicles, thereby lowering emissions and reducing the fuel costs. 0 1,876,000 0 (1,876,000) 0 0 TOTAL FY 2011-12 PROGRAM FUNDING ADJUSTMENTS (385,974) 2,455,550 (375,000) (2,466,524) 0 0