Sacramento Municipal Utility District s EV Innovators Pilot

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Sacramento Municipal Utility District s EV Innovators Pilot Lupe Jimenez November 20, 2013 Powering forward. Together.

Agenda SMUD Snapshot Pilot Plan v Background v At-a-Glance v Pilot Schedule Treatment Group Summaries v Treatment Group Side-by-Side v Whole-House EV Pricing Plan v Separately Metered EV Pricing Plans v Load Data Tracking (No EV Rate) Points of Interest v Technology v Premium Charge (Demand Charge) v Early Observations 2

Sacramento Municipal Utility District Snapshot Sacramento County in Northern California Municipal Electric Utility Governed by a Board of Directors 610,000 Customers 540,000 Residential 70,000 Commercial Summer-Peaking Load (Air Conditioning) Residential Peak: 4-7pm June-September Peak load ~3000 MW, of which 400MW = 40 hours Energy Mix Hydro Natural gas-fired generators Renewable energy Wholesale market 3

Pilot Plan

Background SMUD Electric Vehicle (EV) Program began in 1989 A single EV TOU rate was created in 1993 ~70 enrollments as of January 2013 Provided insufficient cost recovery Provides insufficient transformer protection for projected EV Impacts Off-peak starts at 8:00 p.m. Weekends are off-peak Anticipating ~30K EV s in SMUD service territory by 2020 2009 SGIG funding provided opportunity to evaluate new options 5

At-a-Glance Evaluate various rates and charging profiles, potential market for load control, rate sensitivity, EVSE distribution models, and considerations related to charging behavior. Offer PEV drivers a smart Level II EVSE with sub-meter and load management with automatic load reduction. Measure Level I charging. Pricing plans include: Combined whole house and EV TOU for Level I customers Separately metered EV-only TOU with dynamic critical peak demand charge CUSTOMER SECTOR: Residential NUMBER OF CUSTOMERS: 215 39 Whole House + EV Pricing Plan 98 Self-Managed EV-only Pricing Plan 60 SMUD-Managed EV-only Pricing Plan 18 Load Data Only CUSTOMER BENEFITS: Reduced consumption and should see bill reduction from time-based pricing and demand response. No cost for equipment. CUSTOMER REQUIREMENTS: Installation, networking of equipment, demand response, load control, and dynamic or time-based rates. 6

Pilot Schedule Key Milestone Completion Date Pilot Planning March 1, 2013 Project Planning Documentation May 11, 2012 Project Planning November 21, 2012 IT Business Requirements May 21, 2012 Process Development March 1, 2013 Implementation for DOE Evaluation December 31, 2013 Procure and Build ZigBee Controllable EVSE February 21, 2013 Staff and Installer Training April 2, 2013 Rate Design and Bill Programming April 30, 2013 Recruitment July 9, 2013 Installations September 2013 Evaluation May 30, 2014 SMUD Implementation Continued December 31, 2015 7

Treatment Group Summaries

Treatment Groups Side-by-Side Whole House (TG1) Level 1 (120V) charging only Single AMI meter monitors house and EV usage No participation in Conservation Days Wave 1: No initial incentive Wave 2: Convenience cord-set valued at $595 Self-Managed (TG2) Up to Level 2 (120V-240V) charging AMI TOU sub-meter on dedicated circuit monitors EV usage House is on standard tiered rate Participates in Conservation Days (Self-managed charging) Wave 1: Installation of Meter Socket Box valued at ~$600 Wave 2: If already has sub-meter, received $599 rebate SMUD- Managed (TG3) Level 2 (240V) charging AMI TOU sub-meter on dedicated circuit monitors EV usage House is on standard tiered rate Participates in Conservation Days (DRMS reduces to 1.4kW charging) Installation of Dedicated Circuit, Meter Socket Box, and Smart EVSE total value ~$3,600 9

Whole-House EV Pricing Plan The EV Innovators Whole House Plan is a great choice if you want your home and vehicle usage all in one pricing plan. This plan rewards you for charging your electric vehicle during off-peak times and you charge by plugging into a standard 120-volt outlet. 10

Separately Metered EV Pricing Plans The EV Innovators Dedicated Meter Plan is a great fit for you if you want to save money by shifting your charging to off-peak times, and if you currently charge your electric vehicle on a 120-volt or 240-volt circuit. Participants on this pricing plan require a sub-meter. If you don t have one, we ll install one for you. 11

SMUD-Managed vs. SMUD-Managed Separately Metered EV Pricing Plans Self-Managed Option With the self-managed option, it s up to you to decide when you charge your vehicle and whether or not you want to avoid peak usage and Conservation Day Premium Charges. SMUD-Managed Option When you choose the SMUD-managed option, we ll install, at low or no cost to you, a 240-volt charging station that we can automatically adjust on Conservation Days to save you money. Most electric vehicles come equipped with easy-to-use charging timers, so most drivers find it s easy to plan their charging times. For EV Innovators Participants who do not already have a meter socket box and sub-meter, we ll install one at little or no cost. 12

Points of Interest

Technology No EVSE meeting our requirements existed. Partnered with Clipper Creek to develop the model. Smart meter (Zigbee) communicates directly to EVSE or Repeater Just under 50% success rate for sustained connectivity (Meter to EVSE) Poor signal quality (often range related), even with range extender Problem with power supply circuit to communications module Interoperability issues between ZigBee radio and communications module in EVSE (weak packet recovery methodology) Commissioning oversights (provisioning, HAN certs, etc.) Tested nine vehicles to confirm interoperability with DRMS: 2 Passed all tests 4 Passed Standard Use Case: 3 Did pass testing: Conservation Day Messaging through DRMS to TeleVox to Customer Messaging delivered via Email, Text, or Call/Voicemail 14

Premium Charge (Demand Charge) Conservation Days are days (no more than12 per summer) where electricity use is projected to be extremely high and you may incur Premium Charges. Premium Charge is an additional charge for the electricity you use exceeding 2 kilowatts (kw) between 2:00 p.m. and midnight. You can only incur a Premium Charge on a Conservation Day. If you program your vehicle to charge after midnight and before 2:00 p.m., you will neverpay a Premium Charge. 15

Premium Charge Example 16

Early Observations Operations Development and Testing Close partnership for EVSE development and testing equipment is critical Plan detailed lab and system tests of EVSE with SSN, SEP 1.1, and DRMS Use Standard Use Case Testing to assess which vehicles will be able to fully participate in load control events Lab testing of HAN equipment doesn t replace field testing. Technology is not yet mature Notifications Conservation Day messaging should be simple and clear Conservation Day messaging should include a QA step to confirm receipt Work Flows and Processes Create detailed work flows/processes documentation Asset tracking should be established prior to the first delivery. Inventory entry should be electronic to avoid errors (batch upload or scan) Interoperability between sub-meter and EVSE was limited (~50% connectivity) HAN certification tracking for meters to be verified before scheduling installs Field Work Installations took longer than anticipated Difficulty identifying event overrides from failed load-management communications for billing purposes. Use staff for notifications and marketing to test timing and delivery of notifications. Troubleshooting visits are time consuming for employee and customer 17

Early Observations Customer Experience Participation Customers seem to be willing to avoid peak, participate in programs, and use their on-board scheduling application. Customers are willing to allow SMUD to assist in load management this was the first group to fill Whole-house was the most difficult plan for recruitment. Most were recruited using a significant incentive. Sub-metering appears to be the biggest hurdle for the self-managed plan. It became over-subscribed after sub-meter rebate was offered. Support and Communications Customer support through recruitment and installation is extensive. Support staff must be extremely well informed. Standard call routing is likely to be inadequate. Use of community EV groups as a marketing channel was successful. Require customers to provide multiple channels for Conservation Day notifications to avoid failed delivery. Remind customers to ensure their vehicle clock is set correctly and for the correct time zone when programming a charging schedule. Conservation Day messaging should be simple, clear, and include a QA step to confirm receipt. 18

U.S. Department of Energy Disclaimer Acknowledgement: This material is based upon work supported by the Department of Energy under Award Number OE000214. Disclaimer: This report was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof. 19

Lupe Jimenez Sr. Project Manager, Smart Grid and R&D Lupe.Jimenez@smud.org