Installation Operation Care

Installation Operation Care Alustra Woven Textures Standard and Cassette Roller Shades

CONTENTS Getting Started: Product View...1 Tools and Fasteners Needed...2 Installation: Installation Overview...3 Mounting Types and Window Terminology...3 Mount the Installation Brackets For Standard Shades Inside Mount...4 Mount the Installation Brackets for Standard Shades Outside Mount...5 Mount the Installation Brackets for Cassette Shades Inside Mount...7 Mount the Installation Brackets for Cassette Shades Outside Mount...8 Install the Shade...9 Attach the Optional Components...9 Attach the Universal Cord Tensioner (UCT)...11 Operation: Operate the Shade...12 Troubleshooting...13 Care: Removing the Shade (If Necessary)...14 Cleaning Procedures...14 Child Safety: Warning...15 Cord Loop Shades...15 Questions? Call the Hunter Douglas Customer Information Center at 1-888-501-8364. 2012 Hunter Douglas. Registered trademark of Hunter Douglas. Trademark of Hunter Douglas.

GETTING STARTED Product View Cassette Installation Brackets Rotator-Side Installation Bracket Clutch-Side Installation Bracket Bead Chain Loop Cord Tensioner and Bracket Standard Magnetic Hold-Down Hold-Down Bracket Bracket (Optional) (Optional) Standard Shade Cassette Shade 1

GETTING STARTED Thank you for purchasing Hunter Douglas Alustra Woven Textures Roller Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. Check the packaging to be sure you have all the components needed to install your shade. Keep the packaging until the shades perform to your satisfaction. Tools and Fasteners Needed Flat blade and Phillips screwdriver Level Measuring tape and pencil Power drill, 3 32 " drill bit, and a 1 4 " hex driver In addition, you will need fasteners designed to work with your specifi c mounting surface(s). #6 Hex Head Screws (Provided). Two 1 1 2 " screws are provided per installation bracket. Longer Hex Head Screws (Not Provided). If using spacer blocks, use a #6 screw long enough for a secure attachment. Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall. #6 x 1½" Hex Head Screw (Provided) IMPORTANT: Do not remove the paper banding used to prevent shade from unrolling prematurely until after the shade is installed. 2

Installation Overview Your order will include one of the following installation brackets. The standard installation brackets are supplied in pairs. One is used for the side with the bead chain loop and the other for the rotator side of the shade. INSTALLATION Standard Installation Brackets The number of installation brackets required for cassette shades varies depending on the shade width, as shown in the table. Cassette Shade Shade Width Brackets Required Up to 36" 2 36 1 /8" 72" 3 72 1 /8" 79" 4 Cassette Installation Bracket Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process will follow easily. To prepare for this important fi rst step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and jambs are called the window casement. Sill Inside Mount Shade fits within window opening. Outside Mount Shade mounts outside window opening. Refer to the appropriate page below based on your order: Standard Inside Mount, see page 4. Standard Outside Mount, see page 5. Cassette Inside Mount, see page 7. Cassette Outside Mount, see page 8. 3

INSTALLATION Mount the Installation Brackets For Standard Shades Inside Mount The installation brackets are supplied in pairs. One bracket is used on the clutch side with the bead chain loop and the other bracket is used with the rotator side of the shade. Clutch Side The installation brackets are always mounted Tab so that the inner surfaces face each other, as shown. The brackets must be mounted so the shade is level when installed. Center the shade in the window and mark the end of the clutch side of the shade. Measure the width of the shade from the clutch to end of the tab. Inside Mount Holes Rotator Side T-Hook Center Opening Starting with the previously made mark, use this measurement to mark the location for the rotator-side bracket. 1 Measure width of the shade from the clutch to the end of the tab. Tab Clutch 2 Use this measurement to mark the location for the rotator-side bracket. Previously Made Mark Place the outside edge of the clutch-side bracket on the fi rst mark, then mark the location of the screw holes. Clutch-Side Bracket The minimum depth required for mounting is 2¾". Place the rotator-side bracket centered on the second mark, then mark the location of the screw holes. Rotator-Side Bracket IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. 4

INSTALLATION Use a 3 32" drill bit to drill holes for the screws. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided. Attach the installation brackets using the screws provided. Mount the Installation Brackets for Standard Shades Outside Mount The installation brackets are supplied in pairs. One bracket is used on the clutch side with the bead chain loop and the other bracket is used with the rotator side of the shade. The installation brackets are always mounted so that the inner surfaces face each other, as shown. The brackets must be mounted so the shade is level when installed. If the shade is outside mounted, the screws are placed horizontally when mounting the bracket to the wall. Clutch Side If the shade is ceiling mounted, the screws are placed vertically when mounting the bracket to the ceiling. Tab Outside/Ceiling Mount Holes Outside Mount Tab Rotator Side T-Hook Center Opening Ceiling Mount 5

INSTALLATION Center the shade in the window and make a mark on the end of the clutch side of the shade. Measure the width of the shade from the clutch to end of the tab. Measure and mark the width of the shade from the previously made mark. 1 Measure width of the shade from the clutch to the end of the tab. Tab Clutch 2 Use this measurement to mark the location for the rotator-side bracket. Previously Made Mark Place the outside edge of the clutch-side bracket on the fi rst mark, then mark the location of the screw holes. A 2¾" fl at vertical surface is required to mount the brackets. Clutch-Side Bracket Place the rotator-side bracket centered on the second mark, then mark the location of the screw holes. IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. Use a 3 32" drill bit to drill holes for the screws. Rotator-Side Bracket 6 IMPORTANT: If you are fastening the installation brackets to drywall, be sure to use wall anchors and follow the instructions provided with the anchors. (Anchors not provided.) Use a level to check that the mounting surface is level. Shim the brackets if necessary. (Shims not provided.) Use the hex head screws provided to fasten the installation brackets to the mounting surface.

INSTALLATION Mount the Installation Brackets for Cassette Shades Inside Mount Measure and mark 2½" in from each jamb for bracket location. If more than two installation brackets came with your order, space additional bracket(s) on studs, evenly between the two end brackets and mark their location. 1 2 2 " Space Evenly Space Evenly 1 2 2 " Jamb Installation Brackets Jamb Mark the location of the screw holes by centering the brackets on the previously made marks. The depth required for a minimum mounting is 2¼". For fully recessed mounting 4¼" will allow the headrail to be fl ush with the front of the sill. 2½" IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. Use a 3 32" drill bit to drill holes for the screws. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided. Attach the installation brackets using the screws provided. 7

INSTALLATION Mount the Installation Brackets for Cassette Shades Outside Mount Determine the bracket locations. Center the headrail over the window opening at the desired height. Use a pencil to lightly mark each end of the headrail. Headrail End Marks 2½" Space Evenly Space Evenly 2½" Window Opening Measure and mark 2½" in from each end of the headrail. If more than two installation brackets came with your order, space additional bracket(s) evenly on studs, between the two end brackets and mark their location. Mark the location of the screw holes by centering the brackets on the previously made marks. 2½" A minimum 4" fl at vertical surface is required to mount the brackets. The top of the installation brackets should be at the desired height. The brackets should be level and aligned. IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. Using a 3 32" drill bit, drill holes for the screws. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided. Attach the installation brackets using the screws provided. 8

INSTALLATION Install the Shade Standard Shade IMPORTANT: Do not remove the paper banding used to prevent shade from unrolling prematurely until after the shade is installed. Clutch Hold the shade with the bottom of the clutch facing the fl oor, and the bead chain loop hanging straight down. Install the clutch end of the shade onto the tab on the clutch-side bracket. Bottom of the Clutch Swing the rotator side of the shade into place so the rotator pin engages the rotator-side bracket. Rotate the T-hook down to close. Rotator Pin Engaged Remove the paper banding on the shade. To Close the T-Hook Cassette Shade Angle the cassette back and then bring the cassette forward to catch the front lip of the bracket. Front Lip Bracket Headrail Push the cassette back to snap it into the lower lip on the bracket. Attach the Optional Components Hold-Down Brackets Hold-down brackets may be used with outside mount shades only. With the shade fully lowered, insert the pin on the hold-down bracket into the hole on the bottom rail end cap. Mark the hole locations on the mounting surface. Center the hold-down brackets over the mounting hole locations and check their alignment. Attach using two screws. IMPORTANT: Disconnect the bottom rail from the hold-down brackets to raise the shade. 9

INSTALLATION Magnetic Hold-Down Brackets Lower the shade. Place the magnetic hold-down bracket onto the bottom rail just inside the end cap, oriented as shown. Hold the bracket while opening and closing the shade slightly (it may be necessary to have someone assist you). Adjust the bracket to the best overall position using the mounting options shown below. Bottom Rail Outside Mount Hold-Down Bracket Preferred Alternate Inside Mount Preferred Alternate Mark the screw location. The screw should be placed in the middle of the channel. This will allow for adjustment. Drill the screw holes using a 3 /32" drill bit. Attach the hold-down brackets to the mounting surface using the screws provided. If necessary, adjust the bracket location in the channel for best operation. If necessary, adjust the bracket in the slot. 10

INSTALLATION Attach the Universal Cord Tensioner (UCT) Before doing anything, you must fi rst slide the cord tensioner to the bottom of the beaded cord loop. Insert a small screwdriver, punch, or awl through the screw hole at the bottom of the cord tensioner. Move the screw hole down half way down the channel to release the safety mechanism. Slide the cord tensioner down to the bottom of the beaded cord loop. Universal Cord Tensioner Half Way Point CAUTION: The shade will not operate properly unless the cord tensioner is secured. A cord tensioner installation kit has been included with your shade. Follow the instructions in the kit to correctly secure the cord tensioner. WARNING: It is imperative that the cord tensioner be properly secured to the wall or window frame to reduce children s access to the cord loop. Young children can strangle in cord loops. They can also wrap cords around their necks and strangle. 11

OPERATION Operate the Shade To Lower The Shade Hold the back of the cord loop and pull down. Pull until the shade is at the desired height. IMPORTANT: If a reverse roll shade was ordered, the fabric will roll off the front of the shade. Pull the Back Cord To Raise the Shade Hold the front of the cord loop and pull down. Pull until the shade is at the desired height. Pull the Front Cord 12

OPERATION Troubleshooting Problem The shade raises or lowers unevenly. The shade will not raise. The universal cord tensioner has climbed to the headrail. The universal cord tensioner grabs onto the cord upon operation. The shade is skewing. Solution Check that the installation brackets are level and aligned. Shim the brackets, if necessary. If the hold-down brackets have been used, make sure they have been released. Pull down on the spring to relieve tension and pull the universal cord tensioner to the bottom of the cord loop. Properly mount the cord tensioner. See Universal Cord Tensioner Installation Instructions in the kit included with your shade. Check that the universal cord tensioner is mounted properly. Reinstall, if necessary. Properly mount the cord tensioner. See the Universal Cord Tensioner Installation Instructions that came with your Cord Tensioner Kit. Check that the brackets are level. If not, remove the shade and reposition one of the brackets. Roll up the shade until the bottom rail is fully raised, then reinstall the shade. 13

CARE Removing the Shade (If Necessary) Standard Shades Open the T-hook on the rotator-side installation bracket. Slide the rotator side of the shade up and away from the bracket. Gently pull the opposite end of the shade from the clutch tab on the other bracket. Cassette Shades Insert the tip of a fl at head screwdriver into the screwdriver slot provided on the bracket. Press down to release the cassette. Roll the cassette forward and then down to remove. Insert a screwdriver to release the headrail. Open the T-Hook to Remove the Shade Cleaning Procedures Alustra Woven Textures Roller Shades are made from anti-static, dust-resistant materials which repel dirt and dust. The following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning needed in most circumstances. Vacuuming Use a hand-held vacuum with low suction for more thorough dust removal. Compressed Air/Hair Dryer (Cool Setting) Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades. 14

CHILD SAFETY Warning WARNING For more safety information call 1-888-501-8364 in the U.S. or 1-866-662-0666 in Canada. Young children can STRANGLE in cord loops. They can also wrap cords around their necks and STRANGLE. Always keep cords out of the reach of children. Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords. Cord Loop Shades Attach the cord tensioner on the cord loop to the wall or window casement. See Attach The Universal Cord Tensioner (UCT) on page 11. This can prevent children from pulling cord loops around their necks. Hunter Douglas provides a cord tensioner installation kit with instructions for attaching the cord tensioner. For the shade to operate properly, the cord tensioner must be correctly mounted and secured. Only Hunter Douglas supplied cord tensioners and hardware should be used. Replacement parts may be obtained by contacting the Hunter Douglas Customer Information Center at 1-888-501-8364. 15

Notes

The Hunter Douglas Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below. COVERED BY A LIFETIME LIMITED WARRANTY Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below). All internal mechanisms. Components and brackets. Fabric delamination. Operational cords for a full 7 years from the date of purchase. Repairs and/or replacements will be made with like or similar parts or products. Hunter Douglas motorization components are covered for 5 years from the date of purchase. NOT COVERED BY A LIFETIME LIMITED WARRANTY Any conditions caused by normal wear and tear. Abuse, accidents, misuse or alterations to the product. Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time. Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance. Shipping charges, cost of removal and reinstallation. Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective. TO OBTAIN WARRANTY SERVICE 1. Contact your original dealer (place of purchase) for warranty assistance. 2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty. NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Different warranty periods and terms apply for commercial products and applications. LIT888305B 1/12