REGULATIONS GOVERNING WATER SERVICE

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200 South Ivy St. Room 177 Medford, Oregon 97501 Tel: 541-774-2430 Fax: 541-774-2555 wtrcom@ci.medford.or.us www.medfordwater.org REGULATIONS GOVERNING WATER SERVICE January 1, 2016

EXHIBIT A - RESOLUTION NO. 1583 PROPOSED CHARGES FOR SPECIAL SERVICES 1. Charge in Lieu of Assessment - Section 20.5 At rate established by resolution, assessing the project cost 2. Customer Control Valve Installation - Section 18.2 (a) With 5/8 x 3/4 meter $135 (b) All other meter sizes At Cost 3. Field Collection Charge - Section 9.2 (a) Discontinuation of service due to non-payment $20 4. Fire hydrant Temporary Service Section 7.5 (a) Installation during working hours $40 (b) Per day $10 5. Meter Resetting Section 8.4 (includes new meter) (a) 5/8 x ¾ size $260 (b) 1 size $300 (c) 1½ size $520 (d) 2 size $600 6. Purchase of Regulations Governing Water Service Section 12 $10 7. Restoration of service Section 9.2 (a) During regular hours $20 (b) After regular hours (based on overtime hourly rate) $80 (c) Tampering with meter (damages) $100 (d) Tampering with meter (no damages) $100 8. Temporary service discontinuation at customer request Section 9.1 (a) After regular hours (based on overtime hourly rate) $80 9. Enlarge service Section 8.3 (non-inclusive of SDCs) (a) 5/8 x ¾ to 1 with existing 1 service line $560 (b) Extra Residential Fire Sprinkler System ¾ x ¾ water meter $35 (c) All other actual costs At cost 10. Abandonment of meters * (a) Excavation required $2700 (b) Excavation not required/performed in conjunction with other work At cost * Customer will have choice of paying for abandonment and applying the SDC credit to a new meter, or not receiving the SDC credit, in which case MWC will be responsible for the abandonment. 11. Fire hydrant flow test $100 12. Multiple services in one trench credit * (a) Two services $325 (b) Three services $490 (c) Four services $490 * First service paved condition; second, third, fourth service unpaved condition Exhibit D Regulations Governing Water Service Page 1 of 3 Effective July 1, 2015 - Resolution No. 1583

13. Installation of service connections Section 19.2 (a) Inside the City of Medford on unpaved streets Service Size Meter Size 1 5/8 x 3/4 $2200 1 1 $2300 1-1/2 1-1/2 $2900 2 2 $3300 (b) Inside the City of Medford on paved streets Service Size Meter Size 1 5/8 x 3/4 $4200 1 1 $4300 1-1/2 1-1/2 $5000 2 2 $5300 (c) Inside the City of Medford : Contractor provides excavation, backfill, surfacing, etc. Service Size Meter Size 1 5/8 x 3/4 $1000 1 1 $1100 1-1/2 1-1/2 $1700 2 2 $2000 (d) Outside the City of Medford on unpaved streets Service Size Meter Size 1 5/8 x 3/4 $2300 1 1 $2400 1-1/2 1-1/2 $3000 2 2 $3400 (e) Outside the City of Medford on paved streets Service Size Meter Size 1 5/8 x 3/4 $4300 1 1 $4400 1-1/2 1-1/2 $5100 2 2 $5400 (f) Outside the City of Medford : Contractor provides excavation, backfill, surfacing, etc Service Size Meter Size 1 5/8 x 3/4 $1100 1 1 $1200 1-1/2 1-1/2 $1800 2 2 $2100 (g) Cost in excess of standard street 36-foot width, per foot of extra service length Unpaved street $30 Paved street $50 (h) Installation material of dry tap service connections by prequalified installer 1 service with 5/8 x ¾ meter $540 1 service with 1 meter $600 14. Installation material of dry tap 1 air valves by prequalified installer $1,100 15. Installation of 1 wet tap air valves with contractor providing excavation/backfill/surfacing $1,200 Exhibit D Regulations Governing Water Service Page 2 of 3 Effective July 1, 2015 - Resolution No. 1583

16. Fire service bypass meter (5/8 x ¾ touch read) $360 Fire service resetter and lid cut-out $250 17. Recording of legal documents $60 18. Fire hydrant painting; per each new hydrant Section 21.4 $60 19. Shut-off Notice processing fee $10 20. Public Records Request for Information; no charge for first hour labor and first 10 black and white copies; after first hour and first 10 copies the hourly rate and black and white copy charges apply $20 per hour Plus copy costs 21. Customer deposit $60 22. Returned check for NSF or ACH transactions, $25 23. Monthly finance charge for billings not paid within 30 days of invoice due date 1.0% per Month 24 Account activation fee $10 Exhibit D Regulations Governing Water Service Page 3 of 3 Effective July 1, 2015 - Resolution No. 1583

SECTION X RATE SCHEDULES The rate schedules for the different customer groups for the 2015 Cost of Service Study period are included on this page and in the following pages. SCHEDULE 1 FIRE STANDBY SERVICE INSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all fire standby services within the City of Medford as permitted under the Regulations Governing Water Service. 1) Normal Monthly Fee Detector Check Size Charges Per service by detector check size; per month 2 $ 9.91 4 $ 22.33 6 $ 40.75 8 $ 61.42 10 $ 92.52 November 2015 Cost of Service Study Page 1 of 10

SCHEDULE 2C NON-RESIDENTIAL & MULTI-FAMILY INSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all accounts within the city limits of Medford except single family residential; shall apply to all schools, hospitals, churches, commercials and industrials. 1) Normal Monthly Fee Meter Size Water Service charge per month ⅝ x ¾ $ 9.06 1 $ 14.20 1½ $ 29.08 2 $ 43.42 3 $ 86.19 4 $ 134.82 6 $ 258.28 8 $ 396.99 10 $ 605.51 2) Special Fees a) High Elevation Water Service Charge: Per month, per meter; surcharge where booster pumping is provided $ 4.12 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons Summer Season - Water billed during May through September $ 0.92 Winter Season - Water billed during October through April $ 0.72 *Differential is based on $0.10 for summer incentive & $0.10 for Duff II* 2) High Elevation Water Gallonage Surcharge Per month, per 1,000 gallons, for service above elevation 1,500 feet where booster pumping is provided by the utility, for each 150 feet in elevation or additional fraction thereof $ 0.06 November 2015 Cost of Service Study Page 2 of 10

SCHEDULE 2R SINGLE FAMILY RESIDENTIAL (METERED) INSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all single-family residences within the city limits of Medford and to individual apartments in apartment houses in Medford where service is furnished through a separate meter for each such individual apartment. 1) Normal Monthly Fee Meter Size Water ⅝ x ¾ $ 9.06 1 $ 14.20 1½ $ 29.08 2 $ 43.42 2) Special Fees a) High Elevation Water Service Charge: Per month, per meter; surcharge where booster pumping is provided b) Residential Backflow Fee: Per month, per meter $ 4.12 $ 0.75 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons 0-5,000 gallons $ 0.52 6,000 25,000 gallons $ 0.94 Over 25,000 gallons $ 1.36 *Tiered consumption charges include summer incentive of $0.10 and Duff II of $0.10* 2) High Elevation Water Gallonage Surcharge Per month, per 1,000 gallons, for service above elevation 1,500 where booster pumping is provided by the utility, for each 150 feet in elevation or additional fraction thereof $ 0.06 November 2015 Cost of Service Study Page 3 of 10

SCHEDULE 3 FIRE STANDBY SERVICE OUTSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all fire standby services outside of the City of Medford except to those within water districts and as permitted under the Regulations Governing Water Service. 1) Normal Monthly Fee Detector Check Size Charges Per service by detector check size, per month 2 $ 14.53 4 $ 32.01 6 $ 58.07 8 $ 85.96 10 $ 128.04 November 2015 Cost of Service Study Page 4 of 10

SCHEDULE 4C NON-RESIDENTIAL & MULTI-FAMILY OUTSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all accounts except single family residential accounts and those classified as utility or other city customers, outside the city limits of Medford - to all schools, hospitals, churches, commercials and industrials - in accordance with the Regulations Governing Water Service and except fire standby service. 1) Normal Monthly Fee Meter Size Charges ⅝ x ¾ $ 12.60 1 $ 20.95 1½ $ 42.13 2 $ 62.03 3 $ 130.29 4 $ 198.00 6 $ 373.14 8 $ 561.24 10 $ 844.45 2) Special Fees a) High Elevation Water Service Charge: $ 4.70 Per month, per meter; surcharge where booster pumping is provided b) Service from Big Butte Springs Pipelines Surcharge: Per month, per meter $ 4.00 c) Service from Big Butte Springs Pipelines Surcharge: Per month, per meter, with backflow $ 9.92 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons Summer Season - Water billed during May through September $ 1.22 Winter Season - Water billed during October through April $ 1.02 *Differential is based on $0.10 for summer incentive & $0.10 for Duff II* *Consumption charge includes costs for Water Rights Development (Lost Creek)* 2) High Elevation Water Gallonage Surcharge Per month, per 1,000 gallons; for service above elevation 1,500 where booster pumping is provided by the utility, for each 150 feet in elevation or additional fraction thereof $ 0.06 November 2015 Cost of Service Study Page 5 of 10

SCHEDULE 4R SINGLE FAMILY RESIDENTIAL OUTSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all residential accounts outside the city limits of Medford except to accounts classified as utility or city customers in accordance with the Regulations Governing Water Service and except fire standby service. 1) Normal Monthly Fee Meter Size Charges ⅝ x ¾ $ 12.60 1 $ 20.95 1½ $ 42.13 2 $ 62.03 3 $ 130.29 4 $ 198.00 6 $ 373.14 8 $ 561.24 10 $ 844.45 2) Special Fees a) High Elevation Water Service Charge: Per month, per meter; surcharge where booster pumping is provided b) Service from Big Butte Springs Pipelines Surcharge: Per month, per meter c) Service from Big Butte Springs Pipelines Surcharge: Per month, per meter, with backflow d) Residential Backflow Fee: Per month, per meter Consumption Charges $ 4.70 $ 4.00 $ 9.92 $ 0.75 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons 0-5,000 gallons $ 0.77 6,000 25,000 gallons $ 1.39 Over 25,000 gallons $ 2.03 *Differential is based on $0.10 for summer incentive & $0.10 for Duff II* *Consumption charge includes costs for Water Rights Development (Lost Creek)* 2) High Elevation Water Gallonage Surcharge Per month, per 1,000 gallons; for service above elevation 1,500 where booster pumping is provided by the utility, for each 150 feet in elevation or additional fraction thereof $ 0.06 November 2015 Cost of Service Study Page 6 of 10

SCHEDULE 5 DISTRICT CUSTOMERS APPLICATION: RATES: This rate schedule shall apply to all accounts outside the city limits of Medford that are defined as utility customers by the Regulations Governing Water Service. The monthly charge to each utility customer shall consist of the sum of the service charges and the gallonage charge which shall be determined in the following manner: 1) Normal Monthly Fee Meter Size Charges Service Charge per month for each active user within the service ⅝ x ¾ $ 8.65 area of the utility customer and including the master meters 1 $ 13.63 supplying the utility customer, if any 1½ $ 28.29 2 $ 42.70 3 $ 80.65 4 $ 129.90 6 $ 251.83 8 $ 393.78 10 $ 606.90 2) Special Fees a) Residential Backflow Monthly Fee: $ 0.75 b) Fire Service by Detector Check Size: Detector Check Size Charges 2 $ 9.56 4 $ 21.92 6 $ 40.16 8 $ 61.39 10 $ 93.27 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons; for all water measured by the master meters supplying the utility customers, or in the absence of master meters, the total of the gallonage used by the individual users within the service area of the utility customer plus 6 percent thereof Summer Season - Water billed during May through September $ 0.91 Winter Season - Water billed during October through April $ 0.71 *Differential is based on $0.10 for summer incentive & $0.10 for Duff II* *Consumption charge includes costs for Water Rights Development (Lost Creek)* November 2015 Cost of Service Study Page 7 of 10

SCHEDULE 6 OTHER CITIES APPLICATION: This rate schedule shall apply to service to municipal customers as defined in the Regulations Governing Water Service. 1) Normal Monthly Fee Meter Size Charges 2 $ 55.68 3 $ 112.96 4 $ 175.30 6 $ 335.80 8 $ 514.27 10 $ 782.65 2) Special Fees a) Conservation Project Surcharge [1] $ 469.79 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons Summer Season - Water billed during May through September $ 0.76 Winter Season - Water billed during October through April $ 0.56 *Differential is based on $0.10 for summer incentive & $0.10 for Duff II* Notes: [1] Includes Cities $28,187 share of cost of Conservation Strategies planning project, with payment over 12 month period (Jan 2016-Dec 2016) November 2015 Cost of Service Study Page 8 of 10

SCHEDULE 7 INTERMITTENT USERS APPLICATION: This rate schedule shall apply to all customers that are served on an intermittent basis (e.g., golf course irrigation systems). 1) Normal Monthly Fee Charges a) Base charge: Based on the meter size for the appropriate customer class 2) Special Fees a) High Elevation Water Service Charge: Surcharge where booster pumping is provided; per month, per meter $ 4.70 b) Residential Backflow Monthly Fee: $ 0.75 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons 2) Special Charges a) High Elevation Water Gallonage Surcharge: Per month, per 1,000 gallons $ 1.22 $ 0.06 November 2015 Cost of Service Study Page 9 of 10

SCHEDULE 8 SPECIAL OUTSIDE CUSTOMERS OUTSIDE CITY OF MEDFORD APPLICATION: This rate schedule shall apply to all accounts outside the city limits and approved for receiving of water service by the Board of Water Commissioners in accordance to the standards as set forth in Resolution No. 1058, and in accordance with the Regulations Governing Water Service. 1) Normal Monthly Fee Meter Size Charges Service Charge per Month ⅝ x ¾ $ 13.99 1 $ 23.65 2) Special Fees a) High Elevation Water Service Charge: Surcharge where booster pumping is provided; per month, per meter $ 4.70 b) Residential Backflow Monthly Fee: $ 0.75 Consumption Charges 1) Water Gallonage Charge Per month, all gallonage, per 1,000 gallons 0-5,000 gallons $ 0.96 6,000 25,000 gallons $ 1.74 Over 25,000 gallons $ 2.52 2) High Elevation Water Gallonage Surcharge Per month, per 1,000 gallons, for service above elevation 1,500 where booster pumping is provided by the utility, for each 150 feet in elevation or additional fraction thereof $ 0.06 November 2015 Cost of Service Study Page 10 of 10