Q1 I would classify myself as a... (you may choose only one)

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Q1 I would classify myself as a (you may choose only one) Answered: 1,003 Skipped: 1 Parent/Guardian 6680 680 Employee 2034 Parent/Guardian and a Distri 708 Grandparent with 160 Community member (No 419 0 10 20 30 40 50 60 70 80 90 100 Parent/Guardian 6680 670 Employee 2034 204 Parent/Guardian and a District employee 708 71 Grandparent with grandchildren in the District 160 16 Community member (No children in the District) 419 42 1,003 1 / 33

Q2 I have children that attend the following schools (select all that apply) Answered: 974 Skipped: 30 Central School Road EC 257 Hackmann Road EC 257 Meadows Parkway EC 246 Becky-David 688 Castlio 503 Central Elementary 329 Daniel Boone 185 Fairmount 606 Harvest Ridge 308 Henderson 534 5 Independence 554 5 54 John Weldon 565 5 Warren 595 5 Barnwell 411 Bryan 513 Francis Howell Middle 678 Hollenbeck 472 Saeger 472 Heritage Landing 010 2 / 33

Francis Howell Central 996 Francis Howell High 1150 Francis Howell North 862 Francis Howell Union 010 N/A 1889 0 10 20 30 40 50 60 70 80 90 100 Central School Road EC 257 25 Hackmann Road EC 257 25 Meadows Parkway EC 246 24 Becky-David 688 67 Castlio 503 49 Central Elementary 329 32 Daniel Boone 185 18 Fairmount 606 59 Harvest Ridge 308 30 Henderson 534 52 Independence 554 54 John Weldon 565 55 Warren 595 58 Barnwell 411 40 Bryan 513 50 Francis Howell Middle 678 66 Hollenbeck 472 46 Saeger 472 46 Heritage Landing 010 1 Francis Howell Central 996 97 Francis Howell High 1150 112 Francis Howell North 862 84 Francis Howell Union 010 1 N/A 1889 184 Total Respondents: 974 3 / 33

Q3 What is/are your child(ren) s grade level(s)? (select all that apply) Answered: 966 Skipped: 38 Pre-K 849 K 1118 1 1077 2 1139 3 1097 4 1066 5 921 6 818 7 1108 8 901 9 942 10 952 11 828 12 818 N/A 1760 0 10 20 30 40 50 60 70 80 90 100 Pre-K 849 82 K 1118 108 1 1077 104 2 1139 110 3 1097 106 4 / 33

4 1066 103 5 921 89 6 818 79 7 1108 107 8 901 87 9 942 91 10 952 92 11 828 80 12 818 79 N/A 1760 170 Total Respondents: 966 5 / 33

Q4 When looking for information about the Francis Howell School District, I usually go to (in order of preference) Answered: 981 Skipped: 23 (no label) District website My child's school (scho District enews FHSD staff District Facebook page District Twitter "The Connection" Friends and family Local media (TV, newspap 179 291 425 593 1454 2852 3725 246 101 158 1 255 327 461 1164 2715 4109 194 485 8 1122 2188 2 210 449 575 1024 1543 2398 238 1195 1 195 1558 2 182 530 605 1422 2 1846 1952 303 3 408 0 1201 122 316 521 585 1058 1201 1343 1485 6 1169 369 3 461 572 701 7 738 7 959 1089 91697 2841 219 2 402 420 951 91060 1 1133 3 1 969 1371 1645 1828 412 725 7 5 1236 1 1 1 362 3 1071 1087 1318 1549 791 277 485 4537 5 728 1023 1 1144 0 1473 1629 1161 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 5 6 7 8 9 10 N/A (no label) 1 2 3 4 5 6 7 8 9 10 N/A District 3725 2852 1454 593 425 291 134 179 246 000 101 website 333 255 130 53 38 26 12 16 22 0 9 894 My child's 4109 2715 1164 461 327 255 158 133 194 000 485 school 339 224 96 38 27 21 13 11 16 0 40 825 (school website/social media, and/or school publications) District 1122 2188 2398 1543 1024 575 449 252 210 000 238 enews 80 156 171 110 73 41 32 18 15 0 17 713 6 / 33

FHSD staff 1558 103 1195 79 1952 129 1846 122 1422 94 605 40 530 35 182 12 303 20 000 0 408 27 661 District Facebook page 1122 71 1201 76 1485 94 1343 85 1201 76 1058 67 585 37 521 33 316 20 000 0 1169 74 633 District Twitter 461 25 369 20 572 31 701 38 572 31 959 52 738 40 1089 59 1697 92 000 0 2841 154 542 "The Connection" newsletter 402 22 219 12 420 23 1060 58 951 52 1133 62 1645 90 1371 75 969 53 000 0 1828 100 547 Friends and family 412 25 725 44 1236 75 1450 88 1549 94 1318 80 1087 66 1071 65 362 22 000 0 791 48 607 Local media (TV, newspaper, website) 277 16 485 28 537 31 728 42 1023 59 1144 66 1473 85 1542 89 1629 94 000 0 1161 67 577 7 / 33

Q5 How good is the District at communicating emergency information? Answered: 995 Skipped: 9 Very good 5558 5 Good 3427 Fair 754 Poor 161 Very poor 101 0 10 20 30 40 50 60 70 80 90 100 Very good Good Fair Poor Very poor 5558 3427 754 161 101 553 341 75 16 10 995 8 / 33

Q6 FHSD sends out automated phone calls, emails, and texts to parents and staff with important information When the District is closed due to inclement weather, when would you prefer to receive that call/email/text? Answered: 982 Skipped: 22 Before 4:30 am 1527 4:30-5:00 am 2536 5:00-5:30 am 3177 7 5:30-6:00 am 2108 After 6:00 am 652 0 10 20 30 40 50 60 70 80 90 100 Before 4:30 am 1527 150 4:30-5:00 am 2536 249 5:00-5:30 am 3177 312 5:30-6:00 am 2108 207 After 6:00 am 652 64 982 9 / 33

Q7 How often do you visit the District website? Answered: 1,000 Skipped: 4 Daily 760 Weekly 3790 Monthly 4350 5 Yearly 780 Never 320 0 0 10 20 30 40 50 60 70 80 90 100 Daily 760 76 Weekly 3790 379 Monthly 4350 435 Yearly 780 78 Never 320 32 1,000 10 / 33

Q8 What information do you look for on the District website? (in order of preference) Answered: 940 Skipped: 64 (no label) Parent Portal Calendar of events Access my child s scho Latest news School lunch menus Online meal payment District phone numbers/emai School closings Current job openings Board of Education 150 1 254 299 2 494 719 928 1228 1138 128 154 141 1 167 1 346 577 1064 1885 85 8 2641 2705 192 1571 1 5 1889 317 3 476 762 1254 1937 89 111 127 365 1190 0 1204 1 1300 1426 1 1521 1 0 063 127 1 285 586 1300 1 0 1648 0 6 539 5 1 694 6 807 957 1351 563 638 6 657 750 657 2289 8 2062 2 9 7 231 277 2 415 600 969 1246 2277 7 292 338 1292 2 733 7 3 1312 1 051 170 750 1175 1193 1210 1312 1499 1 596 5 556 5 5 728 958 1034 1 326 575 1034 1130 1264 188 1207 7 315 453 571 689 472 571 709 7 0 1181 1535 3071 689 615 670 652 670 6 875 8 912 9 1136 1266 1 1806 4222 2 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 5 6 7 8 9 10 N/A (no label) 1 2 3 4 5 6 7 8 9 10 N/A TOTA Parent Portal 4222 1228 928 719 494 299 299 150 269 254 1138 282 82 62 48 33 20 20 10 18 17 76 66 Calendar of 2705 2641 1885 1064 577 346 141 167 128 154 192 events 211 206 147 83 45 27 11 13 10 12 15 78 Access my 1571 1889 1937 1254 762 476 317 365 127 111 1190 child s school 99 119 122 79 48 30 20 23 8 7 75 63 website Latest news 1300 1204 1426 1521 1648 1300 586 285 127 063 539 82 76 90 96 104 82 37 18 8 4 34 63 School lunch 1351 957 807 694 750 657 638 638 563 657 2289 menus 72 51 43 37 40 35 34 34 30 35 122 53 11 / 33

Online meal payment 2062 134 2277 148 1246 81 969 63 600 39 415 27 231 15 277 18 292 19 338 22 1292 84 65 District phone numbers/email addresses 733 43 1312 77 1499 88 1312 77 1210 71 1193 70 1175 69 750 44 170 10 051 3 596 35 58 School closings 556 29 958 50 728 38 1034 54 1188 62 1264 66 1130 59 1034 54 575 30 326 17 1207 63 52 Current job openings 453 23 315 16 689 35 571 29 433 22 571 29 472 24 709 36 1181 60 1535 78 3071 156 50 Board of Education information 689 37 708 38 670 36 652 35 670 36 615 33 875 47 912 49 1266 68 1136 61 1806 97 53 12 / 33

Q9 How easy is it to find the information you re looking for on the District website? Answered: 978 Skipped: 26 Very easy 1626 Easy 4744 Fair 2965 Not easy 532 3 Difficult 133 0 10 20 30 40 50 60 70 80 90 100 Very easy 1626 159 Easy 4744 464 Fair 2965 290 Not easy 532 52 Difficult 133 13 978 13 / 33

Q10 FHSD redesigned the District and all school websites for the 2017-18 school year, how would you rate the new websites? Answered: 973 Skipped: 31 Very Good 2035 Good 5365 5 Fair 2179 Poor 308 Very Poor 113 0 10 20 30 40 50 60 70 80 90 100 Very Good 2035 198 Good 5365 522 Fair 2179 212 Poor 308 30 Very Poor 113 11 973 14 / 33

Q11 How often do you use the Parent Portal? Answered: 981 Skipped: 23 Daily 1162 Weekly 2620 2 Monthly 2008 Yearly 683 Never 3527 0 10 20 30 40 50 60 70 80 90 100 Daily 1162 114 Weekly 2620 257 Monthly 2008 197 Yearly 683 67 Never 3527 346 981 15 / 33

Q12 How often do you read the monthly FHSD enews? Answered: 996 Skipped: 8 Always 3554 Usually 3986 Sometimes 2008 Never 452 5 0 10 20 30 40 50 60 70 80 90 100 Always 3554 354 Usually 3986 397 Sometimes 2008 200 Never 452 45 996 16 / 33

Q13 What types of stories would you like to see in the FHSD enews? (in order of preference) Answered: 892 Skipped: 112 (no label) Upcoming events 778 360 383 1707 1791 Student 3072 3425 Achievement 1176 536 5 1699 Extra-curricula 3843 2039 r opportunit 1007 1412 386 787 District awards 1416 3090 4320 556 5 56 1306 Staff success 2181 3444 44 2514 2 6771 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 5 (no label) 1 2 3 4 5 Upcoming events 6771 583 1707 147 778 67 360 31 383 33 861 Student Achievement 1791 137 3072 235 3425 262 1176 90 536 41 765 Extra-curricular opportunities for students 1699 130 3843 294 2039 156 1007 77 1412 108 765 District awards 386 27 787 55 1416 99 3090 216 4320 302 699 Staff success 556 40 1306 94 2181 157 3444 248 2514 181 720 17 / 33

Q14 Since 2015, FHSD has been sending a hard copy newsletter "The Connection," to District residents three times a year in the local values coupon section of the Post-Dispatch How often do you read The Connection? Answered: 987 Skipped: 17 Always 1013 Usually 1064 Sometimes 1459 Never 1712 I didn t know there was one 4752 0 10 20 30 40 50 60 70 80 90 100 Always 1013 100 Usually 1064 105 Sometimes 1459 144 Never 1712 169 I didn t know there was one 4752 469 987 18 / 33

Q15 What types of stories would you like to see in The Connection? (in order of preference) Answered: 606 Skipped: 398 (no label) Upcoming events 777 622 535 5 5 1693 2289 Student 3443 43 2985 Achievement 861 421 1329 Extra-curricula 3218 2601 2 r opportunit 1137 1715 762 996 District awards 1543 1 2930 3770 565 5 1170 Staff success 2086 3509 3 2671 6373 3 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 5 (no label) 1 2 3 4 5 Upcoming events 6373 369 1693 98 777 45 622 36 535 31 579 Student Achievement 2289 125 3443 188 2985 163 861 47 421 23 546 Extra-curricular opportunities for students 1329 69 3218 167 2601 135 1137 59 1715 89 519 District awards 762 39 996 51 1543 79 2930 150 3770 193 512 Staff success 565 29 1170 60 2086 107 3509 180 2671 137 513 19 / 33

Q16 How often do you visit the District Facebook page? Answered: 993 Skipped: 11 Daily 363 3 Weekly 1934 Monthly 2790 Never 4099 9 I didn t know there was one 816 0 10 20 30 40 50 60 70 80 90 100 Daily Weekly Monthly Never I didn t know there was one 363 1934 2790 4099 816 36 192 277 407 81 993 20 / 33

Q17 Do you follow @FrancisHowell on Twitter? Answered: 990 Skipped: 14 Yes 2566 No 6495 I didn t know there was one 939 0 10 20 30 40 50 60 70 80 90 100 Yes No I didn t know there was one 2566 6495 939 254 643 93 990 21 / 33

Q18 Have you subscribed to the FHSD YouTube Channel? Answered: 997 Skipped: 7 Yes 431 3 No 5747 I didn t know there was one 3821 0 10 20 30 40 50 60 70 80 90 100 Yes 431 43 No 5747 573 I didn t know there was one 3821 381 997 22 / 33

Q19 Overall, how would you rate communication between the District and parents? Answered: 977 Skipped: 27 Very good 3234 4 Good 5015 Fair 1474 Poor 184 Very poor 092 0 10 20 30 40 50 60 70 80 90 100 Very good 3234 316 Good 5015 490 Fair 1474 144 Poor 184 18 Very poor 092 9 977 23 / 33

Q21 When looking for information about my child's school, I usually go to (in order of preference) Answered: 857 Skipped: 147 (no label) School website 792 828 353 2119 5907 Contact teacher/prin 563 5 2092 2698 2828 1818 School enews 2460 2 3227 2098 1737 478 Front office 495 2043 3080 759 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 N/A (no label) 1 2 3 4 N/A School website 5907 485 2119 174 792 65 828 68 353 29 821 Contact teacher/principal directly 2092 145 2698 187 2828 196 1818 126 563 39 693 School enews 2460 170 3227 223 2098 145 1737 120 478 33 691 Front office 495 32 2043 132 3080 199 3622 234 759 49 646 24 / 33

Q22 How often do you visit the school website? Answered: 944 Skipped: 60 Daily 572 Weekly 3538 Monthly 4587 Yearly 752 Never 551 5 51 0 10 20 30 40 50 60 70 80 90 100 Daily 572 54 Weekly 3538 334 Monthly 4587 433 Yearly 752 71 Never 551 52 944 25 / 33

Q23 How often do you read the school enews? Answered: 946 Skipped: 58 Daily 2104 Weekly 5338 3 Monthly 1755 Yearly 127 Never 677 0 10 20 30 40 50 60 70 80 90 100 Daily 2104 199 Weekly 5338 505 Monthly 1755 166 Yearly 127 12 Never 677 64 946 26 / 33

Q24 Generally, the school enews is Answered: 909 Skipped: 95 Very good 2629 Good 5721 Fair 1430 3 Poor 143 Very poor 077 0 10 20 30 40 50 60 70 80 90 100 Very good 2629 239 Good 5721 520 Fair 1430 130 Poor 143 13 Very poor 077 7 909 27 / 33

Q25 What types of stories interest you in the school enews? (in order of preference) Answered: 767 Skipped: 237 (no label) Upcoming events Extra-curricula r opportunit Student achievement Classroom news Principal s message Athletic events 1301 00 0 845 362 3 2 228 201 1060 1935 1 1290 1029 461 4 6 1099 1545 2452 2277 7 7 1672 7 955 9 1192 1143 612 6 1 2271 2560 2222 22 896 1227 1692 1907 2720 1559 1 5 59 359 5 5 39 3 1077 1311 1777 4224 4937 7064 0 10 20 30 40 50 60 70 80 90 100 1 2 3 4 5 6 (no label) 1 2 3 4 5 6 Upcoming events 7064 527 1300 97 845 63 362 27 228 17 201 15 746 Extra-curricular opportunities for students 1060 69 4224 275 1935 126 1290 84 1029 67 461 30 651 Student achievement 1099 69 1545 97 2452 154 2277 143 1672 105 955 60 628 Classroom news 1192 74 2271 141 2560 159 2222 138 1143 71 612 38 621 Principal s message 896 54 1227 74 1692 102 1907 115 2720 164 1559 94 603 Athletic events 359 20 539 30 1077 60 1311 73 1777 99 4937 275 557 28 / 33

Q26 The District and individual schools use "Peachjar" to deliver flyers electronically How would you rate this flyer distribution system? Answered: 878 Skipped: 126 Very good 2973 Good 4123 Fair 1811 Poor 604 6 Very poor 490 9 0 10 20 30 40 50 60 70 80 90 100 Very good 2973 261 Good 4123 362 Fair 1811 159 Poor 604 53 Very poor 490 43 878 29 / 33

Q27 How would you rate the social media (Facebook/Twitter) efforts of your school? Answered: 779 Skipped: 225 Very good 2157 7 Good 5 Fair 2580 Poor 475 7 Very poor 193 0 10 20 30 40 50 60 70 80 90 100 Very good 2157 168 Good 4596 358 Fair 2580 201 Poor 475 37 Very poor 193 15 779 30 / 33

Q28 I am informed about what is going on at my child s school Answered: 872 Skipped: 132 Strongly agree 3383 3 Agree 4966 No opinion 1044 Disagree 459 Strongly disagree 149 0 10 20 30 40 50 60 70 80 90 100 Strongly agree 3383 295 Agree 4966 433 No opinion 1044 91 Disagree 459 40 Strongly disagree 149 13 872 31 / 33

Q29 My child s school clearly communicates student academic progress to me Answered: 872 Skipped: 132 Strongly agree 2787 Agree 4656 No opinion 1617 Disagree 757 Strongly disagree 183 0 10 20 30 40 50 60 70 80 90 100 Strongly agree 2787 243 Agree 4656 406 No opinion Disagree Strongly disagree 1617 757 183 141 66 16 872 32 / 33

Q30 Overall how would you rate communication between your school and parents? Answered: 879 Skipped: 125 Very good 3538 Good 4596 4 5 Fair 1411 1 1 Poor 296 6 Very poor 159 0 10 20 30 40 50 60 70 80 90 100 Very good Good 3538 4596 311 404 Fair 1411 124 Poor 296 26 Very poor 159 14 879 33 / 33