Trailer Products Warranty Terms and Conditions Effective from 1 January 2012
Contents Pg. 3 Section 1 Pg. 4 Pg. 6 Pg. 6 Pg. 7 Section 2 Pg. 8 Pg. 8 Pg. 9 Pg. 9 Pg. 10 Pg. 11 Pg. 12 Pg. 13 Pg. 14 Pg. 15 Pg. 16 Pg. 17 Pg. 18 Section 3 Pg. 19 Pg. 19 Pg. 20 Pg. 20 Pg. 21 Pg. 22 Pg. 23 Pg. 24 Pg. 25 Pg. 26 Pg. 27 Warranty Terms & Conditions Trailer Product Warranty Terms Applicable Law and Jurisdiction Warranty Periods Assali Stefen Axle Warranty EUROFLEX TM 9i & 9e Suspension Hub Warranty LC Series Axles LM, TA and TM Series Axles LM, LC, TA and TM without Assali Stefen Suspension Fitted Ancillary Equipment EUROFLEX TM Suspension Warranty Warranty Periods by Geographical Region Identification of Zones 1,2 & 3 Warranty Periods by Geographical Region Alternative Warranty Periods for Zones 1,2 & 3 Warranty Quick Reference Chart LC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Warranty Quick Reference Chart EUROFLEX TM 9i Suspension Warranty Quick Reference Chart EUROFLEX TM 9e Suspension Assali Stefen Axle Warranty EUROFLEX TM 10 Suspension Hub Warranty LC Series Axles LM, TA and TM Series Axles LM, LC, TA and TM without Assali Stefen Suspension Fitted Ancillary Equipment EUROFLEX TM Suspension Warranty Warranty Periods by Geographical Region Identification of Zones 1 & 2 Warranty Periods by Geographical Region Alternative Warranty Periods for Zones 1& 2 Warranty Quick Reference Chart LC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Warranty Quick Reference Chart EUROFLEX TM 10 Suspension Pg. 29 Pg. 30 Pg. 30 Pg. 30 Pg. 31 Pg. 32 Pg. 33 Pg. 34 Pg. 35 Section 5 Pg. 36 Pg. 36 Pg. 37 Pg. 38 LM, TA and TM Series Axles LM, LC, TA and TM without Assali Stefen Suspension Fitted Ancillary Equipment Suspension Warranty Warranty Quick Reference Chart LC, TC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Flexair Suspension Assali Stefen Axle Warranty SELF STEER & STEER AXLE Hub Warranty LC Series Axles Warranty LM, TA and TM Series Axles Warranty LM, LC, TA and TM Series Axles ASSALI STEFEN SELF STEER & STEER AXLE Suspension Warranty Pg. 39 Warranty Periods by Geographical Region Identification of Zones 1 & 2 Pg. 40 Pg. 41 Pg. 42 Pg. 43 Pg. 44 Pg. 45 Pg. 46 Section 6 Pg. 47 Warranty Periods by Geographical Region Alternative Warranty Periods for Zones 1& 2 Warranty Quick Reference Chart LC, TC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Group Stub Axle Warranty Quick Reference Chart SELF STEER Axle Warranty Quick Reference Chart STEER Axle Warranty Procedure & Patents Warranty Procedure Pg. 28 Section 4 Assali Stefen Axle Warranty Flexair Suspension Pg. 29 Hub Warranty LC and TC Series Axles 2
Section 1 - Warranty Terms and Conditions Pg. 4 Pg. 6 Pg. 6 Trailer Product Warranty Terms Applicable Law and Jurisdiction Warranty Periods 3
Assali Stefen Trailer Products Assali Stefen warrants to the owner ("Owner") that the Assali Stefen components listed in this publication ( the Components and/or the Component ), which have been installed by an Original Equipment Manufacturer ("OEM") as original equipment in vehicles licensed for on-road use, will be free from defects in material and workmanship. The European Warranty Terms and Conditions ( the Warranty ) covers failures arising out of the defect(s) in material and/or workmanship which occur from the date the trailer is registered, or first enter service (whichever date is the earlier), providing that this date does not exceed six months from the original date of purchase from Assali Stefen. If the axle has not been registered, or has not entered into service within 6 months of being sold by Assali Stefen, the Warranty will start 6 months from the date of build. Duration of Warranty coverage and mileage limitations vary by Component and application and are detailed within this publication. Labour costs associated with the repair or replacement of Components will be agreed and approved in writing by Assali Stefen prior to any work. Genuine Assali Stefen replacement parts (whether new, used or remanufactured) installed under the terms of this Warranty are warranted only for the remainder of the original warranty period, and/or, the mileage limitation set out in this Warranty. This is without prejudice to the availability of any warranty on the replacement part from the Assali Stefen Commercial Vehicle Aftermarket ( CVA ). (Please contact the Assali Stefen CVA for their warranty terms and conditions). Reports: warranty@assalistefen.com WARRANTY COVERAGE IS CONDITIONAL UPON ADHERENCE BY THE OWNER TO APPROVED ASSALI STEFEN INSPECTION INTERVALS, SERVICE INTERVALS AND SERVICE REPLACEMENT PROCEDURES OF COMPONENTS AND/OR ASSEMBLIES AS SPECIFIED IN THE APPLICABLE ASSALI STEFEN PUBLISHED SERVICE LITERATURE. Access to all relevant service literature is available at www.rorcare.net WARRANTY COVERAGE IS ALSO CONDITIONAL UPON: The Owner having notified Assali Stefen in writing of any damage to the trailer and/or trailer products within a reasonable time following discovery of any such damage and. There not being any payments due to Assali Stefen and/or its authorised dealers and/or its service providers by the Owner in relation to maintenance, repair and/or other work, which have been outstanding for a period of four (4) weeks after the due invoice date. Warranty coverage for certain Components is also conditional upon the use of specific lubricants. For information as to required lubrication and maintenance intervals, please refer to Assali Stefen published service literature. Warranty Terms Assali Stefen authorisation must be obtained at the point of purchase for trailer applications which fall outside the Assali Stefen standard usage specification. Any change in trailer application that may affect the service life of the component parts must be notified to and approved by Assali Stefen. Failure to do so may invalidate Warranty cover. Definition of on-road / off-road On-road refers to having a sealed and metalled surface such as asphalt or concrete. Off-road includes, but is not limited to, unsealed and/or gravel surfaces. NOTE 1: A vehicle is regarded as being in off-road operation even if it departs from asphalt or concrete surfaces for short periods. NOTE 2: Tipper trailers are regarded as off-road unless otherwise specified in their application. This Warranty does not cover normal wear and tear; nor does it cover a Component that fails, malfunctions, or is damaged as a result of (I) improper installation, adjustment, repair or modification (including the use of unauthorised attachments or changes or modification in the vehicle s configuration usage, or vocation from that which was originally approved by Assali Stefen); (II) accident, natural disaster, abuse or improper use (including loading beyond the specified maximum rated carrying capacity); or (III) improper or insufficient maintenance (including deviation from approved lubricants, change intervals or lubrication quantities). 4
This Warranty does not cover any component or assembly that is not manufactured or sold or marketed by Assali Stefen. This Warranty does not cover the costs of any repairs, replacements or adjustments to a covered Component which are: Associated with noise; Resulting from the use or installation of non genuine Assali Stefen components or material; Due to vibration resulting from improper operation or misapplication of associated trailer components. Repair and Replacement Components which are covered within the terms of the Warranty shall be repaired or replaced at Assali Stefen's option. Maintenance or installation instruction and use of spare parts not released by Assali Stefen, are excluded from the manufacturer s warranty. Notice of Defect If the Owner discovers a defect in material or workmanship, within the applicable Warranty coverage period as set out in this publication, the Owner must promptly give notice to either Assali Stefen or the dealer from which the vehicle was purchased. Retention of Failed Material Assali Stefen reserves the right to require that all failed materials which are subject to a Warranty claim are available and/or returned to Assali Stefen for review and evaluation. FAILED MATERIAL THAT IS SUBJECT TO A WARRANTY CLAIM MUST BE RETAINED FOR 90 DAYS FROM THE DATE OF NOTIFICATION OF THE DEFECT THE MATERIAL MUST BE STORED, PACKAGED AND LABELLED WITH ALL RELEVANT INFORMATION APPLICABLE TO THE WARRANTY CLAIM. THE MATERIAL MUST BE AVAILABLE FOR RETURN TO ASSALI STEFEN AND/OR IT S AUTHORISED REPRESENTATIVE AT ASSALI STEFEN S REQUEST. FAILURE TO RETAIN AND/OR RETURN SUCH MATERIALMAY INVALIDATE THE WARRANTY CLAIM. THE TIME BETWEEN REPAIR DATE AND WARRANTY CLAIM SUBMISSION SHOULD NOT BE MORE THAN 60 DAYS. FAILURE TO MAKE A CLAIM WITHIN THE REQUISITE TIME PERIOD MAY INVALIDATE THE WARRANTY CLAIM. Assali Stefen reserves the right at any time 5 of request documentation concerning the ownership and registration of the vehicle. Product Specification Assali Stefen reserves the right to alter, amend or change specification of any product without prior notification. Change of Ownership/Transfer of Warranty to New Owner Changes of ownership should be advised to Assali Stefen for immediate change to the rorcare registration documents. Subject to the following conditions: (i) the condition that the Owner does not assert any claim for reimbursement under this Warranty against Assali Stefen; (ii) the new Owner notifying any change in trailer application to Assali Stefen; and (iii) the new Owner declaring to Assali Stefen in writing that it accepts all conditions of this Warranty without limitation, the Owner is entitled to transfer this Warranty with all rights and duties under the Warranty to a new Owner prior to the expiry of the relevant Warranty period. Loss of Profit and Consequential Loss In no event shall Assali Stefen be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever, (i) for any increased costs or expenses, or (ii) for any loss of profit, business, contracts, revenues or anticipated savings or (iii) for any special, incidental, indirect, or consequential damages of anynature whatsoever, including, but not limited to, towing, downtime, lost productivity, cargo damage, taxes, or any other losses or costs resulting from a defective Component covered under the terms of the Warranty. Force Majeure Assali Stefen shall not be liable for delay or failure or the consequences of any delay or failure in performance of its obligations under this Warranty due to Acts of God, fire, explosion, floods, power failure, failure of telecommunication lines, failure or breakdown of plant machinery or vehicles, theft, malicious damage, strikes, or industrial action of any kind labour or material or transportation shortages, war (declared or undeclared), riot, civil disturbances or terrorism, the act of any governmentor authority, legal interferences or prohibitions, defaults on the part of suppliers or subcontractors, and any other causes or circumstances whatsoever beyond Assali Stefen's reasonable control. Applicable Law and Jurisdiction The Warranty Terms and Conditions and all noncontractural matters arising out of or in connection with the Terms and Conditions shall be exclusively governed by and construed in accordance with Italian law.
Any claim, dispute or other matter arising out of or in connection with the Warranty Terms and Conditions that can not be amicably resolved between Assali Stefen and the Owner will be submitted to the jurisdiction of the Italian Court. Severance Clause In the event that any provision of the Warranty Terms and Conditions is found to be invalid, illegal or unenforceable in whole or in part, such provision or part shall to that extent be deemed not to form part of the Warranty Terms and Conditions but the validity and enforceability of the other provisions of the Warranty Terms and Conditions, shall not be affected. Entire Agreement The European Warranty Terms and Conditions contain the entire agreement as between Assali Stefen and the Owner in respect of warranty and no Assali Stefen employee or dealer or any other party is authorized to make any additional warranty for or on behalf of Assali Stefen. SELF STEER & STEER AXLES Refer to the "Warranty Periods by Geographical Region" on page 39 for details of Zone 1 and Zone 2 countries. Refer to the "Warranty Periods by Geographical Region" pages 39 and 40 for details of alternative warranty figures/values for Zone 2 countries. Note: Zone 2 countries are considered to be "Off- Road" conditions, in respect of all SELF STEER & STEER AXLE assembled with Suspension. Warranty Periods The warranty period for Assali Stefen products is dependant on the country of registration of the vehicle. IMPORTANT: All figures/values quoted in the Axle Warranty, Suspension Warranty and Quick Reference chart sections of this document are applicable to Zone 1 countries only. EUROFLEX 9i & 9e Refer to the "Warranty Periods by Geographical Region" on page 11 for identification of Zone 1, Zone 2 and Zone 3 countries. Refer to the "Warranty Periods by Geographical Region" on pages 11 and 12 for details of alternative warranty figures/values for Zone 2 and Zone 3 countries. Note: Zone 2 and Zone 3 countries are considered to be "Off-Road" conditions, in respect of all products assembled with EUROFLEX 9i and 9e Suspension. EUROFLEX 10 Refer to the "Warranty Periods by Geographical Region" on page 22 for details of Zone 1 and Zone 2 countries. Refer to the "Warranty Periods by Geographical Region" pages 22 and 23 for details of alternative warranty figures/values for Zone 2 countries. Note: Zone 2 countries are considered to be "Off- Road" conditions, in respect of all products assembled with EUROFLEX 10 Suspension. 6
Section 2 Assali Stefen Axle Warranty EUROFLEX TM 9i & 9e Suspension Pg. 8 Hub Warranty LC Series Axles with Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted Pg. 8 LM, TA and TM Series Axles with Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted Pg. 9 LM, LC, TA and TM without Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted Pg. 9 Ancillary Equipment supplied by Assali Stefen Pg. 10 Assali Stefen EUROFLEX TM 9i & 9e Suspension Warranty Pg. 11 Warranty Periods by Geographical Region Identification of Zones 1,2 & 3 Pg. 12 Warranty Periods by Geographical Region Alternative Warranty Period Values for Zones 1,2 & 3 Pg. 13 Warranty Quick Reference Chart LC, LM/TA and TM Hubs Pg. 14 Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Pg. 15 Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Pg. 16 Warranty Quick Reference Chart EUROFLEX TM 9i Suspension Pg. 17 Warranty Quick Reference Chart EUROFLEX TM 9e Suspension 7
Hub Warranty LC Series Axles with Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted The following duration and extent of warranty cover is applicable whenever a Assali Stefen LC Series axle is purchased together with a Assali Stefen EUROFLEX TM 9i or 9e Air Suspension are assembly by Assali Stefen. A 5 year or 1,000,000 km, whichever comes first, warranty period covering 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Hub structure, LC comprising the hub and bearing assembly not including wheel studs, auxiliary seal, hub cap, hub cap gasket and fixings and ABS components (where fitted). Note 1: The appropriate ASSALI STEFEN recommended anti-fretting compound, available from Assali Stefen Commercial Vehicle Aftermarket, must be applied to the spindle bearing journal prior to re-mounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. Note 2: Under NO circumstances should any attempt be made to remove: The circular spring bearing retaining clip from the hub. The sealed bearing assembly from the hub. Either of the two oil seals integral to the bearing unit from the bearing. The spring clip between the two halves of the inner bearing cone. This WILL damage the hub assembly and invalidate the hub warranty. The duration and extent of warranty cover for all other features of the LC axle remains unchanged from the standard LM/TA Disc or Drum warranty terms as shown below. Warranty LM, TA and TM Series Axles with Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen LM,TA or TM Series axle is purchased together with an Assali Stefen EUROFLEX TM 9i or 9e Air Suspension are assembly by Assali Stefen. Effective for product sold from 1 st January 2012. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 year parts only, is offered for the following components and assemblies: Complete beam weld assembly as supplied from Assali Stefen, comprising finished axle beam and all welded brackets (including Air suspension spring seats, and Arms). Disc Brake Assemblies Note 1: In some special cases it may be possible for a third party to weld certain brackets to the axle beam providing prior written approval has been obtained from Assali Stefen Engineering and Assali Stefen welding procedures are adhered to at all times. Failure to do so will invalidate warranty cover. Note 2: This warranty cover will not apply where makes of suspension other than Assali Stefen are used in conjunction with all Assali Stefen LM/TM/TA series axles or in other certain special applications. In such cases the higher rated LM/9300, or TM/TA 22500/25000 beam weld assembly must be used and the warranty period of the welded beam assembly will be reduced as described below. A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Hub cap and screws. Hub Oil Seal is covered for mechanical failure only and not for wear out Camshaft. Hub structure, LM/TA/TM comprising the hub and bearing assemblies not including wheel studs, hub cap gasket, axle end fixings and ABS components (where fitted). Effective for product sold from 1 st January 2012. 8 Note 1: Failure to comply with the Warranty Terms & Conditions detailed in Section 1, will render any warranty claim invalid.
Note 2: The appropriate Assali Stefen recommended anti-fretting compound must be applied to the spindle bearing journal prior to remounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. A 2 year or 200,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies. Brake Rotors are covered for mechanical failure including ABS teeth and not wear out. Camshaft bearings. Brake shoe or pad assemblies. Brake linings are covered for mechanical failure only and not for wear out. Brake drums are covered for mechanical failure and not for wear out provided that approved Assali Stefen brake linings are used. A 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covers, parts and labour is offered for the following components and assemblies: Axle end fixings in their entirety. Effective for product sold from 1 st January 2012.. Dust covers and screws. Wheel studs. Cam rollers, Brake anchor pins, excluding seals. Hub cap gasket is covered for mechanical failure only and not for wear out. ABS sensor, bracket and drum brake pole wheel. Brake retaining springs and brake return springs. All other ancillary components not previously listed e.g. brake roller retaining clip, blanking grommets etc. are covered for mechanical failure only and not for wear out. Associated Labour Costs: Labour costs can only be claimed at an agreed rate with the Assali Stefen Service Department prior to work commencing. Warranty LM, LC, TA and TM Series Axles without Assali Stefen EUROFLEX TM 9i & 9e Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen axle is used in conjunction with a make of suspension other than Assali Stefen or whenever an Assali Stefen axle is purchased without an Assali Stefen Air Suspension are assembly by Assali Stefen or in other certain special applications specified by Assali Stefen at the time of purchase. All components and assemblies previously listed with a 5 year or 500,000 km, whichever comes first, warranty period are reduced to a 3 year or 300,000 km, whichever comes first, warranty period covering 2 year parts and labour, remaining 1 year parts only. All components and assemblies previously listed with a 3 year or 300,000 km, whichever comes first, warranty period are reduced to a 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covering parts and labour. All components and assemblies previously listed with a 1 year or 100,000 km, whichever comes first, warranty period remain the same. All labour costs previously covered for the first 3 years of warranty are reduced to the first 2 years or for the total duration of the warranty of the associated component whichever is the shortest. Other Ancillary Equipment supplied by Assali Stefen All ASSALI STEFEN ancillary products are manufactured to the highest quality. Slack Adjusters, 3 year or 300,000km, whichever comes first. Brake Chambers & Spring Brakes, 3 year or 300,000km, whichever comes first. Unless otherwise stated, Aftermarket components are warranted for 1 year or 100,000km, parts only, mechanical failure only. 9
ASSALI STEFEN EUROFLEX TM 9i & 9e Suspension Warranty The following duration and extent of warranty cover is applicable whenever Air Suspension ASSALI STEFEN EUROFLEX TM 9i or 9e units are assembled with an Axle by Assali Stefen. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Trailing Arms. Pivot Bush Frame Brackets Pedestal Fasteners A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Shock Absorbers Air Springs Wear Washers Air Suspension ASSALI STEFEN EUROFLEX TM, 9i or 9e supplied in kits covered for 2 years or 200,000 km, whichever comes first, parts and labour. Mechanical Suspension Parts covered for 2 years or 200,000 km, whichever comes first, parts and labour. 10
Warranty Periods by Geographical Region (Applicable to all products assembled with EUROFLEX 9i & 9e suspension) Geographical identification of Zones 1, 2 & 3 Zone 1 Zone 2 Zone 3 Andorra Austria Belgium Denmark France Germany Greece Ireland Italy Luxembourg Monaco Netherlands Portugal Spain Switzerland United Kingdom Croatia Czech Republic Estonia Finland Hungary Iceland Israel Latvia Lebanon Lithuania Norway Poland Romania Serbia Slovakia Slovenia Sweden Tunisia Turkey Albania Algeria Armenia Azerbaijan Belarus Bosnia Bulgaria Georgia Iran Iraq Jordan Kazakhstan Kyrgyzstan Macedonia Moldova Morocco Oman Russia Syria Ukraine Uzbekistan Tajikistan Turkmenistan 11
Warranty Periods by Geographical Region (Applicable to all products assembled with EUROFLEX 9i & 9e suspension) Alternative warranty periods/values for Zones 1, 2 & 3 Zone 1 Description (values are stated throughout this document) Zone 2 Zone 3 Hub Assembly Trailing Arms Fasteners Axle Beam Pivot Bush Frame Brackets Pedestal Brake Calipers Hub Structure Shock Absorbers Air springs Separate Bearings Hub Cap & Screws Hub Oil Seal (mechanical failure only) Camshaft Slack Adjusters Wear Washers Brake Chamber 5yr / 1,000,000Km (cartridge bearings) 3yr / 300,000Km 1yr / 100,000Km 5yr / 500,000Km 3yr / 300,000Km 1yr / 100,000Km 3yr / 300,000Km 2yr / 200,000Km 1yr / 100,000Km Brake Rotors (mechanical failure only) Brake Drums (mechanical failure only) Brake Shoe Assembly (mechanical failure only) Cam Bearings Brake Pads (mechanical failure only) Axle End Fixings (inc Stake Washer) Wheel Studs Hub Cap Gasket (mechanical failure only) Retaining Spring Return Spring Anchor Pin Assembly (not Seals) Cam Roller Assembly (not Seals) Dust Covers & Screws 2yr / 200,000Km 1yr / 100,000Km 1yr / 100,000Km 1yr / 100,000Km 1yr / 100,000Km 1yr / 100,000Km ABS Components Note: Zone 2 & 3 countries are considered to be Off-Road conditions. The warranty terms, therefore, reflect this. Note 1: Zone 2 and Zone 3 countries are considered to be off-road conditions. Note 2: Tipper trailers are regarded as off-road unless otherwise specified in their application. 12
Warranty Quick Reference Chart (EUROFLEX TM 9i & 9e Suspension applications) LC, LM/TA and TM Hubs Refer to warranty statement for full terms and conditions of cover. LC Stake Washer Assembly Mechanical Failure only 5 yr or 1,000,000km LC Hub assembly Oil seal Hub cap gasket Mechanical failure only Axle end nut 5 yr or 1,000,000km Hub assembly (Disc brake hub assembly Shown) LM/TA Hub assembly 3yr or 300,000km Axle end fittings Oil seal TM Oil seal Mechanical failure only TM hub assembly Hub cap gasket Mechanical failure only Axle end fittings Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 13
Warranty Quick Reference Chart (EUROFLEX TM 9i & 9e Suspension applications) Disc Brakes for LM, TA and TM Axles Refer to warranty statement for full terms and conditions of cover. Any component not referred to above is covered by a 1 year / 100,000 km warranty for mechanical failure only. ELSA 195/225L ELSA 2 Disc brake assembly Disc brake assembly Brake pad springs 2 yr / 200,000 km Brake pad springs Disc brake assembly Brake pad assemblies Brake pad assemblies Brake rotor ABS components NOTE: The design and specification of the TA rotor is different to that of the LM/TM shown here, but the warranty relating to various components is the same. Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 14
Warranty Quick Reference Chart (EUROFLEX TM 9i & 9e Suspension applications) LM Axle shown. Same conditions for TA, TM Axle Refer to warranty statement for full terms and conditions of cover. Retaining springs Brake shoe assemblies ABS components Anchor pin assemblies (not seals) ABS components Cam bearing Axle beam weld assembly. Return spring Camshaft Cam roller assembly (not seals) Brake shoe assemblies Brake drum Dust covers & screws LM Drum, Dust Cover and Screws shown Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 15
Warranty Quick Reference Chart ASSALI STEFEN EUROFLEX TM 9i Refer to warranty statement for full terms and conditions of cover. Frame bracket Shock absorber Pedestal Wear Washers Pivot bush Front & Rear Suspension arms Welded by Assali Stefen Air spring All fasteners & washers Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 16
Warranty Quick Reference Chart ASSALI STEFEN EUROFLEX TM 9e Refer to warranty statement for full terms and conditions of cover. Any component not referred to above is covered by a 1 year / 100,000 km warranty for mechanical failure only. Frame bracket Shock absorber Pedestal Air spring Pivot bush Wear Washers Front & Rear Suspension arms Welded by Meritor (Refer to the appropriate section of this warranty manual for full details) All fasteners & washers Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 17
Section 3 Assali Stefen Axle Warranty EUROFLEX TM 10 Suspension Pg. 19 Hub Warranty LC Series Axles with Assali Stefen EUROFLEX TM 10 Suspension Fitted Pg. 19 LM, TA and TM Series Axles with Assali Stefen EUROFLEX TM 10 Suspension Fitted Pg. 20 LM, LC, TA and TM without Assali Stefen EUROFLEX TM 10 Suspension Fitted Pg. 20 Ancillary Equipment Pg. 21 EUROFLEX TM Suspension Warranty Pg. 22 Warranty Periods by Geographical Region Identification of Zones 1 & 2 Pg. 23 Warranty Periods by Geographical Region Alternative Warranty Period Values for Zones 1 & 2 Pg. 24 Warranty Quick Reference Chart LC, LM/TA and TM Hubs Pg. 25 Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Pg. 26 Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Pg. 27 Warranty Quick Reference Chart EUROFLEX TM 10 Suspension 18
Hub Warranty LC Series Axles with Assali Stefen EUROFLEX TM 10 Suspension Fitted The following duration and extent of warranty cover is applicable whenever a Assali Stefen LC Series axle is purchased together with a Assali Stefen EUROFLEX TM 10 Air Suspension are assembly by Assali Stefen. A 5 year or 1,000,000 km, whichever comes first, warranty period covering 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Hub structure, LC comprising the hub and bearing assembly not including wheel studs, auxiliary seal, hub cap, hub cap gasket and fixings and ABS components (where fitted). Note 1: The appropriate ASSALI STEFEN recommended anti-fretting compound, available from ASSALI STEFEN Commercial Vehicle Aftermarket, must be applied to the spindle bearing journal prior to re-mounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. Note 2: Under NO circumstances should any attempt be made to remove: The circular spring bearing retaining clip from the hub. The sealed bearing assembly from the hub. Either of the two oil seals integral to the bearing unit from the bearing. The spring clip between the two halves of the inner bearing cone. This WILL damage the hub assembly and invalidate the hub warranty. The duration and extent of warranty cover for all other features of the LC axle remains unchanged from the standard LM/TA Disc or Drum warranty terms as shown below. Warranty LM, TA and TM Series Axles with Assali Stefen EUROFLEX TM 10 Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen LM,TA or TM Series axle is purchased together with an Assali Stefen EUROFLEX TM 10 Air Suspension are assembly by Assali Stefen. Effective for product sold from 1 st January 2012. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 year parts only, is offered for the following components and assemblies: Complete beam weld assembly as supplied from Assali Stefen, comprising finished axle beam and all welded brackets (including Air suspension spring seats, and Arms). Disc Brake Assemblies Note 1: In some special cases it may be possible for a third party to weld certain brackets to the axle beam providing prior written approval has been obtained from Assali Stefen Engineering and Assali Stefen welding procedures are adhered to at all times. Failure to do so will invalidate warranty cover. Note 2: This warranty cover will not apply where makes of suspension other than Assali Stefen are used in conjunction with all Assali Stefen LM/TM/TA series axles or in other certain special applications. In such cases the higher rated LM/9300, or TM/TA 22500/25000 beam weld assembly must be used and the warranty period of the welded beam assembly will be reduced as described below. A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Hub cap and screws. Hub Oil Seal is covered for mechanical failure only and not for wear out Camshaft. Hub structure, LM/TA/TM comprising the hub and bearing assemblies not including wheel studs, hub cap gasket, axle end fixings and ABS components (where fitted). Effective for product sold from 1 st January 2012. Note 1: Failure to comply with the Warranty Terms & Conditions detailed in Section 1, will render any warranty claim invalid. 19
Note 2: The appropriate Assali Stefen recommended anti-fretting compound must be applied to the spindle bearing journal prior to remounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. A 2 year or 200,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies. Brake Rotors are covered for mechanical failure including ABS teeth and not wear out. Camshaft bearings. Brake shoe or pad assemblies. Brake linings are covered for mechanical failure only and not for wear out. Brake drums are covered for mechanical failure and not for wear out provided that approved Assali Stefen brake linings are used. A 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covers, parts and labour is offered for the following components and assemblies: Axle end fixings in their entirety. Effective for product sold from 1 st January 2012.. Dust covers and screws. Wheel studs. Warranty LM, LC, TA and TM Series Axles without Assali Stefen EUROFLEX TM 10 Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen axle is used in conjunction with a make of suspension other than Assali Stefen or whenever an Assali Stefen axle is purchased without an Assali Stefen Air Suspension are assembly by Assali Stefen or in other certain special applications specified by Assali Stefen at the time of purchase. All components and assemblies previously listed with a 5 year or 500,000 km, whichever comes first, warranty period are reduced to a 3 year or 300,000 km, whichever comes first, warranty period covering 2 year parts and labour, remaining 1 year parts only. All components and assemblies previously listed with a 3 year or 300,000 km, whichever comes first, warranty period are reduced to a 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covering parts and labour. All components and assemblies previously listed with a 1 year or 100,000 km, whichever comes first, warranty period remain the same. All labour costs previously covered for the first 3 years of warranty are reduced to the first 2 years or for the total duration of the warranty of the associated component whichever is the shortest. Cam rollers, Brake anchor pins, excluding seals. Hub cap gasket is covered for mechanical failure only and not for wear out. ABS sensor, bracket and drum brake pole wheel. Brake retaining springs and brake return springs. All other ancillary components not previously listed e.g. brake roller retaining clip, blanking grommets etc. are covered for mechanical failure only and not for wear out. Associated Labour Costs: Labour costs can only be claimed at an agreed rate with the Assali Stefen Service Department prior to work commencing. Other Ancillary Equipment supplied by Assali Stefen All Assali Stefen ancillary products are manufactured to the highest quality. Slack Adjusters, 3 year or 300,000km, whichever comes first. Brake Chambers & Spring Brakes, 3 year or 300,000km, whichever comes first. Unless otherwise stated, Aftermarket components are warranted for 1 year or 100,000km, parts only, mechanical failure only. 20
ASSALI STEFEN EUROFLEX TM 10 Suspension Warranty The following duration and extent of warranty cover is applicable whenever Air Suspension ASSALI STEFEN EUROFLEX TM 10e units are assembled with an Axle by Assali Stefen. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Trailing Arms. Pivot Bush Frame Brackets Pedestal Fasteners A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Shock Absorbers Air Springs Wear Washers Air Suspension ASSALI STEFEN EUROFLEX TM 10 supplied in kits covered for 2 years or 200,000 km, whichever comes first, parts and labour. Mechanical Suspension Parts covered for 2 years or 200,000 km, whichever comes first, parts and labour. 21
Warranty Periods by Geographical Region (Applicable to all products assembled with EUROFLEX 10 suspension) Geographical identification of Zones 1 & 2 Zone 1 Zone 2 Andorra Austria Belgium Denmark France Germany Greece Ireland Italy Luxembourg Monaco Netherlands Portugal Spain Switzerland United Kingdom Croatia Albania Ukraine Czech Republic Algeria Uzbekistan Estonia Armenia Tajikistan Finland Azerbaijan Turkmenistan Hungary Belarus Iceland Bosnia Israel Bulgaria Latvia Georgia Lebanon Iran Lithuania Iraq Norway Jordan Poland Kazakhstan Romania Kyrgyzstan Serbia Macedonia Slovakia Moldova Slovenia Morocco Sweden Oman Tunisia Russia Turkey Syria 22
Warranty Periods by Geographical Region (Applicable to all products assembled with EUROFLEX 10 suspension) Alternative warranty periods/values for Zones 1 & 2 Zone 1 Description Hub Assembly Trailing Arms Fasteners Axle Beam Pivot Bush Frame Brackets Pedestal Brake Calipers Hub Structure Shock Absorbers Air springs Separate Bearings Hub Cap & Screws Hub Oil Seal (mechanical failure only) Camshaft Slack Adjusters Wear Washers Brake Rotors (mechanical failure only) Brake Drums (mechanical failure only) Brake Shoe Assembly (mechanical failure only) Cam Bearings Brake Pads (mechanical failure only) Axle End Fixings (inc Stake Washer) Wheel Studs Hub Cap Gasket (mechanical failure only) Retaining Spring Return Spring Anchor Pin Assembly (not Seals) Cam Roller Assembly (not Seals) Dust Covers & Screws ABS Components (values are stated throughout this document) 5yr / 1,000,000 Km (cartridge bearings) 5yr / 500,000Km 3yr / 300,000Km 2yr / 200,000Km 1yr / 100,000Km Zone 2 3yr / 300,000Km 3yr / 300,000Km 2yr / 200,000Km 1yr / 100,000Km 1yr / 100,000Km Note Note: 1: Zone Zone 2 countries countries are are considered considered to to be be Off-Road off-road conditions. conditions. The warranty terms, therefore, reflect this. Note 2: Tipper trailers are regarded as off-road unless otherwise specified in their application. 23
Warranty Quick Reference Chart (EUROFLEX TM 10 Suspension applications) LC, LM/TA and TM Hubs Refer to warranty statement for full terms and conditions of cover. LC Stake Washer Assembly Mechanical Failure only 5 yr or 1,000,000km LC Hub assembly Oil seal Hub cap gasket Mechanical failure only Axle end nut 5 yr or 1000,000km Hub assembly (Disc brake hub assembly Shown) LM/TA Hub assembly Axle end fittings Oil seal TM Oil seal Mechanical failure only TM hub assembly Hub cap gasket Mechanical failure only Axle end fittings Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 24
Warranty Quick Reference Chart (EUROFLEX TM 10 Suspension applications) Disc Brakes for LM, TA and TM Axles Refer to warranty statement for full terms and conditions of cover. Any component not referred to above is covered by a 1 year / 100,000 km warranty for mechanical failure only. ELSA 195/225L ELSA 2 Disc brake assembly Disc brake assembly Brake pad springs 2 yr / 200,000 km Brake pad springs Disc brake assembly Brake pad assemblies Brake pad assemblies Brake rotor ABS components NOTE: The design and specification of the TA rotor is different to that of the LM/TM shown here, but the warranty relating to various components is the same. Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 25
Warranty Quick Reference Chart (EUROFLEX TM 10 Suspension applications) LM Axle shown. Same conditions for TA, TM Axle Refer to warranty statement for full terms and conditions of cover. Retaining springs Brake shoe assemblies ABS components Anchor pin assemblies (not seals) ABS components Cam bearing Axle beam weld assembly. Return spring Camshaft Cam roller assembly (not seals) Brake shoe assemblies Brake drum Dust covers & screws LM Drum, Dust Cover and Screws shown Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 26
Warranty Quick Reference Chart ASSALI STEFEN EUROFLEX TM 10 Refer to warranty statement for full terms and conditions of cover. Any component not referred to above is covered by a 1 year / 100,000 km warranty for mechanical failure only. Frame bracket Shock absorber Pedestal Air spring Pivot bush Wear Washers Front & Rear Suspension arms Welded by Meritor (Refer to the appropriate section of this warranty manual for full details) All fasteners & washers Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 27
Section 4 Assali Stefen Axle Warranty Flexair Suspension Pg. 29 Pg. 29 Pg. 30 Pg. 30 Pg. 30 Pg. 31 Pg. 32 Pg. 33 Pg. 34 Hub Warranty LC Series Axles LM, TA and TM Series Axles with Assali Stefen Flexair Suspension Fitted LM, LC, TA and TM without Assali Stefen Flexair Suspension Fitted Ancillary Equipment supplied by Assali Stefen Assali Stefen Flexair Suspension Warranty Warranty Quick Reference Chart LC, TC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Drum Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Flexair Suspension 28
Hub Warranty LC Series Axles The following duration and extent of warranty cover is applicable whenever a Assali Stefen LC Series axle is purchased together with a Assali Stefen Flexair suspension are assembly by Assali Stefen. A 5 year or 1,000,000 km, whichever comes first, warranty period covering 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Hub structure, LC comprising the hub and bearing assembly including wheel studs, but not including auxiliary seal, hub cap, hub cap gasket and fixings and ABS components (where fitted). Note 1: The appropriate ASSALI STEFEN recommended anti-fretting compound must be applied to the spindle bearing journal prior to remounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. Note 2: Under NO circumstances should any attempt be made to remove: The circular spring bearing retaining clip from the hub. The sealed bearing assembly from the hub. Either of the two oil seals integral to the bearing unit from the bearing. The spring clip between the two halves of the inner bearing cone. This will damage the hub assembly and invalidate the hub warranty. The duration and extent of warranty cover for all other features of the LC axle remains unchanged from the standard LM warranty terms as shown below: Warranty LM, TA and TM Series Axles with Assali Stefen Flexair Suspension Fitted The following duration and extent of warranty cover is applicable whenever a Assali Stefen LM, TA or TM Series axle is purchased together with a Assali Stefen Flexair suspension are assembly by Assali Stefen ordered as of 1 st September 2011. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 year parts only, is offered for the following components and assemblies: Complete beam weld assembly as supplied from Assali Stefen, comprising finished axle beam and all welded bracketry (including Flexair spring seats). Note 1: In some special cases it may be possible for a third party to weld certain bracketry to the axle beam providing prior written approval has been obtained from Assali Stefen and Assali Stefen welding procedures are adhered to at all times. Failure to do so will invalidate warranty cover. Note 2: This warranty cover will not apply where makes of suspension other than Assali Stefen are used in conjunction with Assali Stefen LM series axles or in other certain special applications. In such cases the higher rated LM/9300 beam weld assembly must be used and the warranty period of the welded beam assembly will be reduced as described below. A 3 year or 300,000 km, whichever comes first, warranty period, is offered for the following components and assemblies: Axle end fixings in their entirety (Effective for product sold from 1 st September 2011). Hub structure, LM/TA/TM comprising the hub and bearing assemblies including wheel studs, but not including auxiliary seal, hub cap, hub cap gasket and fixings and ABS components (where fitted). (Effective for product sold from 1 st September 2011). Note 1: Failure to comply with the Warranty Terms & Conditions detailed in Section 1, will render any warranty claim invalid. Note 2: The appropriate Assali Stefen recommended anti-fretting compound must be applied to the spindle bearing journal prior to remounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. 29 Brake drums are covered for mechanical failure and not for wear out provided that approved Assali Stefen brake linings are used.
A 2 year or 200,000 km, whichever comes first, warranty period, is offered for the following components and assemblies effective for product sold from 1 st September 2011: Brake Rotors are covered for mechanical failure and not wear out. Camshaft, camshaft bearings, cam rollers, brake anchor pins. Disc Brake Assemblies Note 1: Excludes damage due to off-road usage. A 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period, is offered for the following components and assemblies: Hub cap and screws. Dust covers and screws. Hub cap gasket is covered for mechanical failure only and not for wear out. ABS sensor, bracket and pole wheel. Brake shoe or pad assemblies. Brake linings are covered for mechanical failure only and not for wear out. Brake retaining springs and brake return springs. All oil and grease seals are covered for mechanical failure only and not for wear out. All other ancillary components not previously listed e.g. brake roller retaining clip, blanking grommets etc. are covered for mechanical failure only and not for wear out. Associated Labour Costs: Labour costs can only be claimed at an agreed rate with the Assali Stefen Service Department prior to work commencing. All components and assemblies previously listed with a 5 year / 500,000 km warranty period are reduced to a 3 year or 300,000km, whichever comes first, warranty period. All components and assemblies previously listed with a 3 year / 300,000 km warranty period are reduced to a 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period. All components and assemblies previously listed with a 2 year / 200,000 km warranty period remain at 2 years or 200,000 km, whichever comes first, warranty period. All components and assemblies listed above with a 1 year / 100,000km warranty period remain at 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period. All labour costs previously covered for the first 3 years of warranty are reduced to the first 2 years or for the total duration of the warranty of the associated component whichever is the shortest. Other Ancillary Equipment supplied by Assali Stefen All ASSALI STEFEN ancillary products such as LevelRide II, Slack Adjusters, Landing Legs, Fifth Wheels etc, are manufactured to the highest quality and backed by a two year parts only warranty. Brake Chambers & Spring Brakes, 3 year or 300,000km, whichever comes first. Unless otherwise stated, Aftermarket components are warranted for 1 year, parts only, mechanical failure only. Assali Stefen Flexair Suspension Warranty Warranty LM, TA and TM Series Axles without Assali Stefen Flexair Suspension Fitted The following duration and extent of warranty cover is applicable whenever a Assali Stefen axle is used in conjunction with a make of suspension other than Assali Stefen or whenever a Assali Stefen axle is purchased without a Assali Stefen Flexair suspension are assembly by Assali Stefen or in other certain special applications specified by Assali Stefen at the time of purchase. Flexair Suspension components. 24 MONTHS PARTS AND LABOUR. Flexair units assembled with axle by Assali Stefen. 36 MONTHS PARTS AND LABOUR. Unless otherwise stated, Aftermarket components are warranted for 1 year, parts only, mechanical failure only. 30
Warranty Quick Reference Chart (Flexair Suspension applications) LC, LM/TA and TM Hubs Refer to warranty statement for full terms and conditions of cover. LC Stake Washer Assembly Mechanical Failure only 5 yr or 1,000,000km LC Hub assembly Oil seal Hub cap gasket Mechanical failure only Axle end nut 5 yr or 1000,000km Hub assembly (Disc brake hub assembly Shown) LM/TA Hub assembly Hub cap gasket Mechanical failure only Axle end fittings Oil seal TM Oil seal Mechanical failure only TM hub assembly Hub cap gasket Mechanical failure only Axle end fittings Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 31
Warranty Quick Reference Chart (Flexair Suspension applications) Disc Brakes for LM, TA and TM Axles Refer to warranty statement for full terms and conditions of cover. ELSA 195/225L ELSA 2 Disc brake assembly Disc brake assembly Brake pad springs Brake pad springs Brake pad assemblies Brake pad assemblies Brake rotor ABS components NOTE: The design and specification of the TA rotor is different to that of the LM/TM shown here, but the warranty relating to various components is the same. Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 32
Warranty Quick Reference Chart (Flexair Suspension applications) LM Axle shown. Same conditions for TA, TM Axle Refer to warranty statement for full terms and conditions of cover. Retaining springs Brake shoe assemblies ABS components 1yr or 100,000km Anchor pin assy (not seals) 1yr or 100,000km ABS components Cam bearing Axle beam weld assembly, Ex works including Flexair spring Seat Flexair. ( LM 9300 beam Non-Assali Stefen welded) Return spring 1yr or 100,000km Cam roller assembly (not seals) Camshaft Brake shoe assemblies Brake drum Dust covers & screws LM Drum, Dust Cover and Screws shown Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 33
Warranty Quick Reference Chart Flexair Suspension Refer to warranty statement for full terms and conditions of cover. Any component not referred to above 3 yr is or covered 300,000km by a 1 year / 100,000 km warranty for mechanical failure only. Pedestal Frame bracket Air spring Shock absorber Trailing arm assembly U bolts and U bolt base plate. Air spring offset plate. Spring seat. All fasteners & washers Typical Flexair shown Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 34
Section 5 Assali Stefen Axle Warranty SELF STEER & STEER AXLE Pg. 36 Pg. 36 Pg. 37 Pg. 38 Pg. 39 Pg. 40 Pg. 41 Pg. 42 Pg. 43 Pg. 44 Pg. 45 Hub Warranty LC Series Axles with Assali Stefen SELF STEER & STEER AXLE e Suspension Fitted Warranty LM, TA and TM Series Axles with Assali Stefen SELF STEER & STEER AXLE Suspension Fitted Warranty LM, LC, TA and TM Series Axles without Assali Stefen Suspension Fitted ASSALI STEFEN SELF STEER & STEER AXLE Suspension Warranty Warranty Periods by Geographical Region (SELF STEER & STEER AXLE) Warranty Periods by Geographical Region (Applicable to all products SELF STEER & STEER AXLES) Warranty Quick Reference Chart LC, TC, LM/TA and TM Hubs Warranty Quick Reference Chart Disc Brakes for LM, TA and TM Axles Warranty Quick Reference Chart Group Stub Axle Warranty Quick Reference Chart SELF STEER Axle Warranty Quick Reference Chart STEER Axle 35
Hub Warranty LC Series Axles with Assali Stefen SELF STEER & STEER AXLE Suspension Fitted The following duration and extent of warranty cover is applicable whenever a Assali Stefen LC Series axle is purchased together with a Assali Stefen STEER AXLE and Air Suspension are assembled by Assali Stefen. A 5 year or 1,000,000 km, whichever comes first, warranty period covering 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Hub structure, LC comprising the hub and bearing assembly not including wheel studs, auxiliary seal, hub cap, hub cap gasket and fixings and ABS components (where fitted). Note 1: The appropriate ASSALI STEFEN recommended anti-fretting compound, available from Assali Stefen Commercial Vehicle Aftermarket, must be applied to the spindle bearing journal prior to re-mounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. Note 2: Under NO circumstances should any attempt be made to remove: The circular spring bearing retaining clip from the hub. The sealed bearing assembly from the hub. Either of the two oil seals integral to the bearing unit from the bearing. The spring clip between the two halves of the inner bearing cone. This WILL damage the hub assembly and invalidate the hub warranty. The duration and extent of warranty cover for all other features of the LC axle remains unchanged from the standard LM/TA Disc or Drum warranty terms as shown below. Warranty LM, TA and TM Series Axles with Assali Stefen SELF STEER & STEER AXLE Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen LM,TA or TM Series axle is purchased together with an Assali Stefen EUROFLEX TM 9i or 9e Air Suspension are assembly by Assali Stefen. Effective for product sold from 1 st January 2012. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 year parts only, is offered for the following components and assemblies: Complete beam weld assembly as supplied from Assali Stefen, comprising finished axle beam and all welded brackets (including Air suspension spring seats, and Arms). Disc Brake Assemblies. Stub axle. Note 1: In some special cases it may be possible for a third party to weld certain brackets to the axle beam providing prior written approval has been obtained from Assali Stefen Engineering and Assali Stefen welding procedures are adhered to at all times. Failure to do so will invalidate warranty cover. Note 2: This warranty cover will not apply where makes of suspension other than Assali Stefen are used in conjunction with all Assali Stefen LM/TM/TA series axles or in other certain special applications. In such cases the higher rated LM/9300, or TM/TA 22500/25000 beam weld assembly must be used and the warranty period of the welded beam assembly will be reduced as described below. A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Hub cap and screws. Hub Oil Seal is covered for mechanical failure only and not for wear out Camshaft. Hub structure, LM/TA/TM comprising the hub and bearing assemblies not including wheel studs, hub cap gasket, axle end fixings and ABS components (where fitted). Effective for product sold from 1 st January 2012.. 36 Note 1: Failure to comply with the Warranty
Terms & Conditions detailed in Section 1, will render any warranty claim invalid. Note 2: The appropriate Assali Stefen recommended anti-fretting compound must be applied to the spindle bearing journal prior to remounting the hub assembly on every occasion. Failure to do so may invalidate the warranty cover. A 2 year or 200,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies. Brake Rotors are covered for mechanical failure including ABS teeth and not wear out. Camshaft bearings. Brake shoe or pad assemblies. Brake linings are covered for mechanical failure only and not for wear out. Brake drums are covered for mechanical failure and not for wear out provided that approved Assali Stefen brake linings are used. Note 1: Excludes damages due to off-road usage. A 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covers, parts and labour is offered for the following components and assemblies: Axle end fixings in their entirety. Effective for product sold from 1 st January 2012.. Dust covers and screws. Wheel studs. Cam rollers, Brake anchor pins, excluding seals. Hub cap gasket is covered for mechanical failure only and not for wear out. ABS sensor, bracket and drum brake pole wheel. Brake retaining springs and brake return springs. All other ancillary components not previously listed e.g. brake roller retaining clip, blanking grommets etc. are covered for mechanical failure only and not for wear out. Associated Labour Costs: Warranty LM, LC, TA and TM Series Axles without Assali Stefen Suspension Fitted The following duration and extent of warranty cover is applicable whenever an Assali Stefen axle is used in conjunction with a make of suspension other than Assali Stefen or whenever an Assali Stefen axle is purchased without an Assali Stefen Air Suspension are assembly by Assali Stefen or in other certain special applications specified by Assali Stefen at the time of purchase. All components and assemblies previously listed with a 5 year or 500,000 km, whichever comes first, warranty period are reduced to a 3 year or 300,000 km, whichever comes first, warranty period covering 2 year parts and labour, remaining 1 year parts only. All components and assemblies previously listed with a 3 year or 300,000 km, whichever comes first, warranty period are reduced to a 1 year or 100,000 km, or up to first brake reline, whichever comes first, warranty period covering parts and labour. All components and assemblies previously listed with a 1 year or 100,000 km, whichever comes first, warranty period remain the same. All labour costs previously covered for the first 3 years of warranty are reduced to the first 2 years or for the total duration of the warranty of the associated component whichever is the shortest. Other Ancillary Equipment supplied by Assali Stefen All ASSALI STEFEN ancillary products are manufactured to the highest quality. Slack Adjusters, 3 year or 300,000km, whichever comes first. Brake Chambers & Spring Brakes, 3 year or 300,000km, whichever comes first. Unless otherwise stated, Aftermarket components are warranted for 1 year or 100,000km, parts only, mechanical failure only. Labour costs can only be claimed at an agreed rate with the Assali Stefen Service Department prior to work commencing. 37
ASSALI STEFEN SELF STEER & STEER AXLE Suspension Warranty The following duration and extent of warranty cover is applicable whenever Air Suspension ASSALI STEFEN SELF STEER & STEER units are assembled with an Axle by Assali Stefen. A 5 year or 500,000 km, whichever comes first, warranty period covering, 3 years, parts and labour, the remaining 2 years parts only, is offered for the following components and assemblies: Trailing Arms. Pivot Bush Frame Brackets Pedestal Fasteners A 3 year or 300,000 km, whichever comes first, warranty period covering, parts and labour is offered for the following components and assemblies: Shock Absorbers Air Springs Wear Washers Air Suspension ASSALI STEFEN SELF STEER & STEER AXLE supplied in kits covered for 2 years or 200,000 km, whichever comes first, parts and labour. Mechanical Suspension Parts covered for 2 years or 200,000 km, whichever comes first, parts and labour. 38
Warranty Periods by Geographical Region (SELF STEER & STEER AXLE) Geographical identification of Zones 1 & 2 Zone 1 Zone 2 Andorra Austria Belgium Denmark France Germany Greece Ireland Italy Luxembourg Monaco Netherlands Portugal Spain Switzerland United Kingdom Croatia Albania Ukraine Czech Republic Algeria Uzbekistan Estonia Armenia Tajikistan Finland Azerbaijan Turkmenistan Hungary Belarus Iceland Bosnia Israel Bulgaria Latvia Georgia Lebanon Iran Lithuania Iraq Norway Jordan Poland Kazakhstan Romania Kyrgyzstan Serbia Macedonia Slovakia Moldova Slovenia Morocco Sweden Oman Tunisia Russia Turkey Syria 39
Warranty Periods by Geographical Region (Applicable to all products SELF STEER & STEER AXLES) Alternative warranty periods/values for Zones 1 & 2 Zone 1 Description Hub Assembly (values are stated throughout this document) 5 yr / 1,000,000 km (cartridge bearings) Zone 2 3 yr / 300,000 km Stub axle Track rod Axle Beam Air bellow arm Air chamber brackets Locking plate Coupling plate Shock Absorbers King pin adjusting nut Air bellow Brake cam support assy King pin King pin bushes King pin washer set Locking Cylinder/chamber Brakecam bushes Gaskets Screws Nuts Bolts washers Seals Covers Grease nipples Rubber bushes 5 yr / 500,000 km 3 yr / 300,000 km 3 yr / 300,000 km 2 yr / 200,000 km 3 yr / 300,000 km 2 yr / 200,000 km 2 yr / 200,000 km 1 yr / 100,000 km 1 yr / 100,000 km 1 yr / 100,000 km Note 1: Zone 2 countries are considered to be off-road conditions. Note 2: Tipper trailers are regarded as off-road unless otherwise specified in their application. For the other components see the previews indications of warranty. 40
Warranty Quick Reference Chart (SELF STEER & STEER AXLES) LC, LM/TA and TM Hubs Refer to warranty statement for full terms and conditions of cover. LC Stake Washer Assembly Mechanical Failure only 5 yr or 1,000,000km LC Hub assembly Oil seal Hub cap gasket Mechanical failure only Axle end nut 5 yr or 1,000,000km Hub assembly (Disc brake hub assembly Shown) LM/TA Hub assembly Axle end fittings Oil seal TM Oil seal Mechanical failure only TM hub assembly Hub cap gasket Mechanical failure only Axle end fittings Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 41
Warranty Quick Reference Chart (SELF STEER & STEER AXLES) Disc Brakes for LM, TA and TM Axles Refer to warranty statement for full terms and conditions of cover. Any component not referred to above is covered by a 1 year / 100,000 km warranty for mechanical failure only. ELSA 195/225L ELSA 2 Disc brake assembly Disc brake assembly Brake pad springs 1yr or 100,000km Brake pad springs Brake pad assemblies 2yr or 200,000km Brake pad assemblies Brake rotor ABS components NOTE: The design and specification of the TA rotor is different to that of the LM/TM shown here, but the warranty relating to various components is the same. Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 42
Warranty Quick Reference Chart (SELF STEER & STEER AXLES) Group Stub Axle Refer to warranty statement for full terms and conditions of cover. Brake shoe assemblies Retaining springs Stub axle Camshaft Cam roller assembly (not seals) Brake shoe assemblies Brake drum LM Drum, Dust Cover and Screws shown Dust covers & screws Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 43
Warranty Quick Reference Chart (SELF STEER & STEER AXLES) SELF STEER Axle Refer to warranty statement for full terms and conditions of cover. 5 yr or 500,000km Stub Axle 3 yr or 300,000 km Air Bellow Arm Air Bellow Shock Absorber Axle Beam Coupling Plate Locking Plate 5 yr or 500,000km Stub Axle Brakecam Support Assy 2 yr or 200,000 km King Pin Bushes Track rod 3 yr or 300,000 km Air Chamber Brackets Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 44
Warranty Quick Reference Chart (SELF STEER & STEER AXLES) STEER Axle Refer to warranty statement for full terms and conditions of cover. King Pin Adjudting Nut 2 yr or 200,000km King Pin Bushes Track rod King Pin Washer Set 2 yr or 200,000km King Pin Bushes King Pin 2 yr or 200,000km King Pin Washer Set 2 yr or 200,000km King Pin Air Chamber Brackets Axle Beam Stub Axle Any component not referred to above is covered by a 1 year or 100,000km warranty for mechanical failure only. 45
Section 6 - Warranty Procedure Pg. 47 Warranty Procedure 46
Warranty Procedure Owners should follow the procedure as set out under Warranty Terms in this publication to notify Warranty claims to Assali Stefen. Should any ASSALI STEFEN equipment fitted to your trailer become unserviceable within the warranty period, contact the trailer manufacturer or Assali Stefen Service Department who will advise on the appropriate action. ASSALI STEFEN reserve the right to make changes in specifications shown herein or add improvements at any time without notice of obligation. PARTS SHOWN ARE MADE FROM DRAWINGS IN WHICH COPYRIGHT SUBSISTS. THE MAKING OF COPIES OF ANY OF THESE PARTS IS PROHIBITED. Online: www.assalistefen.com www.rorcare.net Descriptions and specifications were in effect at the time of publication and are subject to change without notice or liability. Assali Stefen reserve the right to make design improvements, change or discontinue parts at any time. 2012 Assali Stefen All rights reserved 47