Tackling Power Theft through Meter Data Management and Quality Analysis. Results from NPCL s AMR roll out and AMI trial
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1 Tackling Power Theft through Meter Data Management and Quality Analysis Results from NPCL s AMR roll out and AMI trial R. C. Agarwala 23 rd May 2013 NOIDA POWER COMPANY LIMITED Greater Noida, India 1
2 NPCL: At a Glance First Private Electricity Distribution Company, post independence Commenced operations in Dec 93 No. of Connections: 61,500 (40% Rural) Peak Load : 250 MW Area : 335 Sq km Fast developing industrial township near New Delhi Recently hosted ADB Summit-attended by more than 50 countries Formula-1 Race Track, Expressway connecting Agra fully functional First Power Discom to Successfully achieve ISO 9001:2008 Certification for all its Functions Accredited with OHSAS and IS certification 2
3 Licensed Area 3
4 Tackling Power Theft-A Big Challenge! Unmetered supply Electro Mechanical meters Manual meter readings Meter bypass / Non-payment of electricity bills Theft of Electricity is not considered as Theft Negligible action by Police / Courts Significant political interference at local level 4
5 Power Supply Chain- Vicious Circle Theft / Non-payment Political Interference Arrear to Genco/ Trader Sweating Network Dis-Satisfied Consumer Restricted Supply to Discom Load Shedding 5
6 Electricity Act-2003: Legal Provisions Theft of Electricity, Electric line & Materials well defined Interference with works / networks also defined Utility s Authorised Officers empowered to: Enter premises Undertake search & seizure Examine books of accounts, documents Offence punishable with fine & imprisonment States empowered to set up Special Police Station and Special Courts for fast-track trial 6
7 NPCL s Strategy Management Initiatives Supply Management in Rural area Technology Application Investment Best practices Social Intervention Productivity Network Metering, Billing & Collection Promote Energy Efficiency Process & System Automation Overall Capacity Building 7
8 Management Initiatives Metering Electronic meters with AMR for 4 kw & above consumers Replacement of Electromechanical meters in rural area Pre-paid meters for Government / non-paying consumers Meter Test Lab of 0.02 Class accuracy Billing Electronic transfer of meter data from MDAS Meter reading data for single phase consumers using hand-held devices Collection Net-banking and ATM for cash collection Mobile Collection van Periodical collection camps Tie up with collection agencies having outlets in neighborhood markets 8
9 Supply Management in Rural Areas Social Intervention Technology alone does not work in rural areas People s need to be identified and tailor-made solutions required Consumer awareness and education through Street Theatre Village Contact Persons (VCPs) from each village deployed for MBC Trained VCPs upgraded to Input Based Franchisee operators Demand Side Management: promotion of energy efficient pumps along-with USAID Promotion of CFL Metered supply 9
10 Technology Applications IT implementation SAP implementation to integrate metering, billing & collection SAP- Energy Data Management SAP-legal, Plant maintenance, projects, inventory, sales & distribution and FICO Periodic testing of all meters using SAP Modules MDAS: Consumer billing, tamper analysis, Energy Audit and Network GIS SCADA Online reports for management analysis CEO-Dash Board 10
11 Technology Applications- contd Network Segregation of network for rural consumers with HT metering at strategic locations Separate feeders for Water pumps & Street lights Elimination of bare conductor by ABC HVDS TQM Implementation Employees training on TQM tools for identification of problem, designing of solution Ethical and behavioural trainings to employees System based approach for strong monitoring and controlling of processes 11
12 Investment for Excellence HVDS 2001 SCADA /GIS X 7 Call Center 2004 AMR 2005 SAP 2006 VCP, 2007 ATM, SMS 2008 ISO 2009 OSHAS 2010 LPR On Line Grid Mgt
13 Results Meter Failure Rate < 0.5% Billing complaints < 0.05% Collection Efficiency > 99.4% Transformer failure rate <1.5% T&D Losses < 8.0% O&M Expenses/MHW <US$5.5 13
14 Thank You Contact: 14
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