SCOOTCASE. Owner s Manual. CareCo (UK) Ltd Hubert Road Brentwood Essex CM14 4JE
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1 SCOOTCASE Owner s Manual CareCo (UK) Ltd Hubert Road Brentwood Essex CM14 4JE
2 Thank you for purchasing your Scootcase scooter. We are delighted you have chosen CareCo (UK) Ltd for your mobility needs Standard Packing List: 1 Owner s Manual 1 Battery Pack 2 Keys Battery Charger Suitcase DISCLAIMER We ask that you read this manual completely before operating your new Scootcase scooter. CareCo (UK) Ltd cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the CareCo Scootcase scooter. CareCo (UK) Ltd specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable laws. 2
3 Congratulations on the purchase of your new Scootcase scooter. The Scootcase combines cutting edge technology with attract design and practicality which is highly functional in today s world. We at CareCo (UK) Ltd know that you have chosen a scooter that will give you years of dependable operation and will also enhance the quality of your life by providing you with the mobility to experience an active daily lifestyle. Even though your new Scootcase is both user-friendly and designed for maximum manoeuvrability in the tightest spaces, we ask that you please read, understand and follow all of the instructions and suggestions in this manual before you operate your scooter for the first time. The safe use of your new scooter is very important to us. If you feel that you do not understand the instructions and suggestions presented in this Owner s Manual, or if, for any reason, you do not feel capable of performing the activities necessary to assemble, disassemble, operate or maintain your Scootcase scooter, please contact CareCo Customer Services on CareCo (UK) Ltd cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our broad range of health and personal mobility products. Also, CareCo (UK) Ltd cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions, suggestions, and guidelines presented in this Owner s Manual. Our Research and Development Department, our Quality Control Department, and our Engineering Departments have used the latest product specifications and the latest product design information to manufacture your Scootcase scooter. CareCo (UK) Ltd reserves the right to implement changes into our product lines when those changes become desirable or necessary. If such changes are implemented into our product line, there may be minor differences between the product you purchased and the illustrations and instructions in this Owner s Manual. Please complete and post the enclosed Warranty Registration Form. Registration is also available at We at CareCo (UK) Ltd would appreciate hearing about the dependability of your Scootcase scooter and about the convenience of mobility it has provided for you. We would also appreciate hearing about the service you received from our Company. CareCo (UK) Ltd. Phone: Hubert Road Fax: Brentwood Essex CM14 4JE For more information about our products and services, or to send us your comments, please visit our website at or customerservices@careco.co.uk 3
4 CONTENTS 1. Preface Safety Notifications How to Operate your Scooter Functions (including battery charging) How to assemble & disassemble the lithium battery Routine Maintenance / Daily Checks / Trouble Shooting Controller Error Messages Scootcase Specification Warranty Declaration Warning: To avoid danger, please always use the ORIGINAL CHARGER to charge lithium batteries, and never use a lead-acid based charger. 4
5 I. Preface: This handbook is for the CareCo Scootcase. The following symbols are used in the handbook; we strongly recommend that you thoroughly review the following notifications of symbols. Warning: Wrong operation may cause injury or death. Notification: Wrong operation may damage this product. Suggestion: Please read and use this handbook to make scooter operation easier. Warning: To avoid danger, please read the following safety notifications before driving. 2. Safety notifications: 1. Please check the product for any missing or damaged parts on opening the package. 2. This product is limited for one person only. 3. Always turn the key switch OFF before getting on or off your vehicle. 4. Powered vehicles may be susceptible to electromagnetic interference (EMI), which is interfering electromagnetic energy (EM) emitted from sources such as radio stations, two-way radios and cellular phones. EMI can damage the control system. 5. Do not zigzag or make turns abruptly to prevent the scooter from tipping over. 6. Always remain seated and keep feet on the footrest while driving to prevent any danger. 7. Do not exceed the maximum weight capacity. 8. Do not drive up or down a very steep hill, please take note of the slope limitation in the specification. 9. Always obey the local traffic regulations when driving your scooter on the road, please avoid driving in the rush hour otherwise you may be in danger. 10. Do not drive the scooter in severe weather conditions. 11. Do not drive the scooter on to an escalator. 12. Do not drive the scooter at night. Note:We are not responsible for damage arising from failure to follow instructions relating to the product s use. 5
6 3. How to operate your scooter: 1. Operation at first time:please refers to below figures. Scooter power plug Lithium battery cable Connect the lithium battery cable to the scooter power plug to power the scooter. Charge batteries immediately after connecting Control box: Model:Scootcase <<<<<<>>>>>> Power Signal Key Switch Horn Button Forward/Backward Switch Button 6
7 Operation: Light off Light on Key not fully inserted in the keyhole Key inserted in the keyhole Flash indicates low battery power: (Refer to figures below) 2 seconds Please charge batteries when the power light flashes as it means the scooter has low battery power. When LED flashes, it means 30% battery power is left and scooter can run about 1 mile. Please prepare to charge batteries. 7
8 How to use the accelerator (1): Direction to release the accelerator The accelerator Direction to speed up How to use the accelerator (2): To speed up the scooter, turn the accelerator in the direction of the green arrow. How to use the accelerator (3): To slow down or to stop the scooter, turn the accelerator in the direction of the red arrow. 8
9 4. Functions: Tiller adjustment mechanism: Loosen the adjustment mechanism to alter the tiller to the preferred height, and then tighten the bolt. Tiller folding mechanism: Loosen the adjustment handle The tiller be rotated to the preferred angle finally tighten the handle after adjustment. When black button protrudes the handle can be adjusted (loosen or tighten). If the black button is pushed in the handle can be adjusted to a convenient position see below It can be turned to an angle parallel to the tiller. 9
10 How to fold the scooter: Release the locking levers and lower the tiller to its lowest height Adjustable handle position Adjustable handle position after it has been adjusted. Pull out the safety pin under the seat base to lift the chair from the X structure frame See below 10
11 Fold down the chair Pull up the safety knob situated in the centre of the frame Slide the scooter frame together until the safety knob clicks into position 11
12 12 Then fold down the tiller and adjust the locking handle until level
13 How to put the scooter into the suitcase: Loosen buckles in turn Open the suitcase Put the scooter into the suitcase Close the suitcase and tighten buckles Press the button Pull out the handle 13
14 Other functions: Freewheel lever position: ---- D (Drive) position Attention: Please ensure freewheel lever is in D position before you start driving. Freewheel lever position: ---- N (Neutral) position When out of battery, shift the freewheel lever to N position to enable the scooter to be moved freely. 14
15 Warning: To avoid danger please always use the ORIGINAL CHARGER to charge lithium batteries, and never use a lead-acid based charger. Battery charging: Please charge the battery in the correct procedure and check the voltage to ensure it is fully charged. Please do not dismantle or reassemble the charger. Please charge the scooter in a ventilated place; avoid sunlight, damp conditions and humidity. Please do not charge the scooter with the waterproof cover in place. Do not charge the scooter when indoor/outdoor temperature is below 10 C degree or more than 30 C to avoid damaging the charger. Keep away from open flame to avoid fire or explosion. The battery may produce hydrogen, please charge in a ventilated place and do not smoke while charging. Do not pull off the plug or the lead with wet hands to avoid danger. Please fully charge the battery until the green light appears. Stopping the charge before it is complete may affect the life of the battery. Whether the scooter is driven daily or not, please remember to charge the scooter once a week. Battery gauge is on the top of rear panel Please insert the charging plug into the socket when charging The charging socket is at the rear of the scooter 15
16 5. How to remove & replace the lithium battery: Loosen the cable clamp and remove the battery lead Note! Please detach the battery lead from the power lead on the scooter Detach battery cable and power lead as shown Remove or replace the lithium battery 16
17 Warning! The metal loop must be at the front edge when fastening the battery with the battery straps Tighten battery straps 17
18 6. Routine Maintenance / Daily Checks / Trouble Shooting 1. Daily check: Suggestion: Please check the following items before driving the scooter. If you have any problem, contact your dealer for a further inspection. Check Item Contents Speed Knob Check the function of speed and rotating adjustment. Speed lever Motor Check the function of forward / backward. Check if the scooter stops once the lever is released completely. Check for any abnormal sound Check the function of electromagnetic brake Battery Gauge Check that the function is normal N (neutral) Mode Push the electromagnetic brake lever to N mode and check its function. Horn Button Check the function of the horn button. Seat Frame Check the function is normal or not? Wheel Check for any cracks or leaks Others If any abnormal noise? If any oil leakage from transaxle? Caution:If you discover any problem, please contact your dealer for repair. Any unauthorized repair or modification will void the warranty. 18
19 2. Check List: Suggestion:To maximize the service life of scooter, please make a through inspection regularly each half year according to the check list. 1st Sixth Check Item 1 yr Month month yrs yrs yrs yrs Speed lever (forward/backward) Operation Motor Transaxle Function of button and knob Plug / Charging cable / Connector Running status / Sounds Function of electromagnetic brake Connection cable / Plug / connector Electromagnetic lever Oil leakage Battery Charger Seat Tyres Rim Suspension Electrode connector Plug / Connection cable / connector Function of charging Plug / Charging cable Function of adjustable parts Tightness of seat post Tyre wear Screws / nut tightness Loose Suspension wear Inspected by / Dealer Inspected Date Suggestion: Charge your battery regularly even if not in use for a long period of time. 19
20 3. Maintenance: Battery:Please contact your local authorized dealer for battery replacement. Fuse security switch:please contact your authorized dealer for information. Tyres:The tread wear of tyres is subject to two factors - usage & environmental. Please check the depth of tyre pattern or tyre stripe, when the pattern is less than 0.5mm. Please replace it with a new tyre. Cleaning:Use a clean cloth with mild soap to remove dirt and oils. Warning: (1) Do not spray the tyre vehicle with water. This will damage the electrical parts. Do not use flammable liquid or wax, as these will damage the finish on the cover. (2) Turn off the power before maintenance. Storage:Please follow the instruction to store the vehicle when the vehicle is not in use for long periods of time. Please charge the batteries until the LED indicator turns to green. Ensure the power is off. Keep the vehicle inside with ventilation - avoid moist environments & direct sunlight. Charge the vehicle once every month Warranty period: 1. Battery warranty period is within 12 months after purchasing the scooter. 2. Scooter warranty period is within 12 months after purchasing the scooter. 4. Trouble shooting:if the scooter does not operate, please execute the following self-check: Signal Possible problem Solution Power light flash on the control panel Low battery Bad connection circuit Charge the battery Check if any cables / leads are loose Will not start up Low battery Speed lever was not released on start-up. Charge the battery Release the speed lever completely and start up again. Suggestion: If you are unable to find solutions from the suggestions above, please contact your dealer. 20
21 * PG S-Drive Code Error Messages Flash Description The battery needs charging or there is a bad connection to the battery. 1 Bar Check the connections to the battery. If the connections are good, try charging the battery. There is a bad connection to the motor. Check all connections 2 Bar between the motor & the controller. The motor has a short circuit to a battery connection. Contact your 3 Bar service agent. The freewheel switch is activated or the manual brake disengagement 4 Bar mechanism is operated. Check the position of the switch or lever. 5 Bar Not used. The S-drive is being inhibited from driving. Inhibit 2 is active. This may 6 Bar be because the battery charger is connected or the seat is not in the driving position. A throttle fault is indicated. Make sure that the throttle is in the rest 7 Bar position before switching on the scooter. A controller fault is indicated. Make sure that all connections are 8 Bar secure. The parking brakes have a bad connection. Check the parking brake 9 Bar and motor connections. Make sure the controller connections are secure. An excessive voltage has been applied to the controller. This is usually 10 Bar caused by a poor battery connection. Check the battery connections. 21
22 8. Scootcase Specification: Colour of the plate Battery Spec. Length of the scooter Width of the scooter Per charge range Brake distance Speed Turning Radius Front wheel Rear wheel Ground Clearance Optional Lithium battery 24V 9.5AH 835 mm 375 mm 8 KM (Max) 1M 5 KPH±1KPH 980 mm 150*30 mm (PU, grey tyre) 175*50 mm (PU, grey tyre) 28 mm Weight capacity 100 KGS Max Climbing Ground (100 KGS) 6 (90KGS) 22
23 9. WARRANTY DECLARATION Quality / Warranty Declaration Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims CareCo (UK) Ltd will, at their discretion, replace / repair / refund items mutually agreed to be defective. The scooter s warranty is as follows:- Frame: One year limited warranty Controllers: One year limited warranty Electronic Components and Charger: One year limited warranty Warranty Exclusion: The following items are not covered by warranty:- Motor Brushes / Wheel Tyres / Arm Pads Seat Cushion / Fuses and Bulbs / Tiller Cover Rear Shroud / Front Shroud / Batteries and Consumable Parts Any damage or defect of any nature occurring from the misuse, abuse of the product, improper operation or improper storage is not covered. The warranty starts from the date of arrival of our products. 23
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