Effective Business Writing Skills

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PEAK SUCCESS ABUNDANCE (1104937-T) Unit 6, Tkt 3, Blok B, Pusat Perdagangan Taman Dagang, Jalan Dagang Utama, 68000 Ampang, Tel: 03-42703064 H/P: 017-8739633/012-6170560/016-5488336 Email:

1 PEAK SUCCESS ABUNDANCE ( T) Unit 6, Tkt 3, Blok B, Pusat Perdagangan Taman Dagang, Jalan Dagang Utama, Ampang, Tel: H/P: / / Effective Business Writing Skills December 2016 * Armada Hotel PJ This is a 2-day intensive program in ENGLISH for participants who require business-writing skills. These skills are important because badly written correspondence reflects poorly on the author and the author s organisation. The following are the main objectives of this program: Enhance business writing skills amongst the client s executives Strengthen individual written communication skills at the workplace. LEARNING OBJECTIVES Many people are in a negative reinforcing cycle because their poor command of the English language has led them to fear the language. This program aims to break this cycle by encouraging participants to use English for written communication. At the end of the program, participants will be able to demonstrate the following: Write confidently in English Structure and organise any writing task Write logically Improve sentence construction Use correct grammar to express ideas and opinions Increase and use vocabulary related to business It is expected that by completing this course participants are able to enhance their business-writing skills by eliminating common mistakes and applying the correct grammar. The lessons imparted in this course are applicable and suitable for all types of business-writing which includes the following: Feature Writing Speeches Memos Minutes of Meeting Agendas

2 s Plans Circulars/Notes Business Letters Project Status Reports Feasibility Studies Business Cases Management Reports Customer Complain Reports Business Analysis Reports All types of proposals COURSE SYLLABUS Module 1 Fundamental Writing Skills Objectives - What do you want the outcome to be? Planning what to say, in what order and what to leave out Using the correct writing style - descriptive, analytical, and reflective Module 3 Intermediate Writing Skills Module 2 Writing Exercise I Business letters/ /internal memo/minutes of meeting /agendas/plans/circulars/notes/feature Writing/Speeches Group/individual practice & evaluation Module 4 Writing Exercise II Understanding different types of writing Selecting the right formality Avoiding contractions Using active voice in sentence construction Selecting business-related vocabulary Writing etiquette relating to correct salutations, polite phrases and requests Writing accident/sales/project status report/technical report/management reports/business analysis reports Group/individual practice & evaluation Module 5 Advanced Writing Skills Module 6 Writing Exercise III Spelling consistency Punctuation Correct grammar Summarizing data Writing investment/project/business proposal/feasibility Studies/Business Cases/Customer Complain Reports Group/individual practice & evaluation

3 COURSE METHODOLOGY This program employs adult learning techniques, which include experiential and active learning strategies to facilitate understanding and retention. The trainer draws from examples common to the participants working experience to enhance understanding. Participants typically spend 80% of the time in individual or group activities, which allow them to learn, develop and practice business-writing skills. The program uses a simple workbook to facilitate learning. Azmi has always receive excellent ratings, reviews & evaluations from all the thousands participants that he has trained before The training is high impact, stimulating, rewarding, useful, beneficial, practical full of interesting exercises, case examples, samples & relevant activities. COURSE TIMETABLE Time 1 st Day 2 nd Day a.m. Fundamental Writing Skills (M1) Advanced Writing Skills (M5) Tea Break a.m a.m p.m. Writing Exercise I (M2) Individual Practice and evaluation Writing Exercise II (M4) Individual Practice and evaluation p.m. Lunch p.m. Intermediate Writing Skills (M3) Writing Exercise III (M7) Individual Practice and evaluation p.m. Tea Break p.m. Writing Exercise II (M4) Individual Practice and evaluation Writing Exercise III (M7) Individual Practice and evaluation TRAINER PROFILE Azmi Shahrin Certificate in Training, PSMB Bachelor of Accounting & Economics (Hons), University of Kent, UK Master in Economics (Distinction), University of Malaya TOEIC Certificate (Gold) Azmi Shahrin was born in Ipoh and received his early education at St. Michael s Institution, Ipoh and Malay College Kuala Kangsar. He won a Shell Scholarship to further his studies at the University of Kent, United Kingdom where he graduated with a Bachelor s degree in Accounting and Economics. He subsequently obtained a Master s degree in Economics from the University of Malaya (2009) and he is currently a PhD candidate at the same university. He has been a member of MENSA since He has had more than a decade s working experience in managing marketing communications, distribution channels and product branding with several companies including Shell Malaysia Trading Sdn. Bhd. and Maxis Communications Bhd. However, destiny was calling and in 2003, he quit his well paid job to become a trainer.

Azmi owes the turning point of his life to Toastmasters. In 1998, he joined Extol Toastmasters Club to sharpen his presentation and communication skills. He was President of the club in 2005-2006.

4 Azmi owes the turning point of his life to Toastmasters. In 1998, he joined Extol Toastmasters Club to sharpen his presentation and communication skills. He was President of the club in He was also instrumental in the founding of Kelab Pidato Perdana (a Malay language Public Speaking club) where he served as President in and is currently the Chief Trainer. In , He was Governor of Division W (of District 51 of Toastmasters International) and had the responsibility to oversee 32 clubs. He has also won many prizes in speech contests over the years and awards for excellent leadership and dedicated service, such as the Division C Toastmaster of the Year award. He is also a trainer with the Toastmasters Leadership Institute. In 2006, he achieved Toastmasters highest award, which carries the title of Distinguished Toastmaster (DTM). All these enabled him to launch and excel at his new career as a public speaker and Presentation Skills trainer. In 2015, Azmi has achieved the Gold Award Certificate for Test of English in Communication (TOEIC) scoring the maximum score of 495 for both the listening and reading components. This makes him a qualified trainer for TOEIC courses. In the past 12 years as full-time trainer, Azmi has conducted training for the private/corporate sector, the government sector, educational establishments as well as members of the public. He has trained over 11,000 adults and students. While he specializes in public speaking and presentation skills, he is also competent in related areas such as communication skills, interpersonal skills, negotiation skills, English language skills and leadership skills. He regularly consults for Triple A Training, Proskills Trainers, Asia iknowledge, Maslow Trainers and Consultants, Knowledge Paragon, Compass Mind Asia, SubHills, Aqalivista, Emerge Knowledge Connection, IVC and several other training providers. LIST OF CLIENTS Agility Logistics Agreyia HCD (Asia) Sdn. Bhd., Petaling Jaya, Alcon Laboratories (M) Sdn Bhd Ambangan Heights Sdn. Bhd., Sg. Petani, Kedah American Air Filter Manufacturing Sdn. Bhd., Shah Alam, Amway Malaysia Anamitra Consultancy Asia iknowledge Sdn. Bhd., Petaling Jaya, Bandar Utama City Corporation Bank Rakyat BERNAMA Blackgold Oil & Gas Sdn Bhd Capital Events, Johor Bahru CCM Bhd Celcom CIMB Aviva Assurance Bhd., Kuala CIMB Bank CMA CGM Credit Guarantee Corporation (CGC) Cyberview Bhd Dewan Bandaraya Kuala (DBKL) Department of Occupational Safety and Health, Ministry of Human Resources Malaysia Department of Statistics Malaysia DK Leather Corporation Bhd., Puchong, Disitu Holdings Sdn Bhd Domino s Pizza Malaysia DRB-HICOM Dynamic Speakers Training Centre, Petaling Jaya,

5 Eastern Pacific Industrial Corporation Bhd., Kemaman, Terengganu e-cop.net Surveillance Sdn. Bhd., Kuala Edaran Bhd., Kuala Election Commission of Malaysia Elite Essential Sdn. Bhd., Puchong, Elken Sdn. Bhd., Kuala Employees Provident Fund (EPF) EXIM Bank External Trade Development Corporation (MATRADE) Federal Agricultural Marketing Authority (FAMA), Ministry of Agriculture & Agro-based Industry Malaysia Federal Land Development Authority (FELDA) Frontier Consulting GD Express Sdn. Bhd., Petaling Jaya, Genius Aulad, Kota Damansara, Genting Sanyen Power Sdn. Bhd., Banting, Global Language & Tuition Centre, Melaka Halton International Hanwha Q Cells Sdn Bhd Heitech Padu Bhd Hicom Automotive Manufacturing, Pekan Honda, Melaka Hospital Selayang, IBIL (M) Sdn. Bhd., Kuala Ingress Engineering Sdn. Bhd., Nilai, Negeri Sembilan Inland Revenue Board of Malaysia Institut Aminuddin Baki, Genting Highlands, Pahang Institut Teknologi Petronas (Instep) Institute for Health Management, Ministry of Health Malaysia Institute for Health System Research, Ministry of Health Malaysia Institute for Medical Research Integrated Agricultural Development Area Kerian-Sg. Manik, Ministry of Agriculture & Agro-based Industry Malaysia Integrated Logistics Bhd., Shah Alam, Intellectual Property Corporation of Malaysia (MYIPO) Inter-City MPC (M) Sdn. Bhd., Shah Alam, International Medical University, Kuala Institut Darul Ridzuan Institut Dewan Bandaraya (IDB) IOI Mall, Kulai, Johor Iskandar Regional Development Authority (IRDA), Johor Bahru Jabatan Kesihatan Negeri Jabatan Ukur dan Pemetaan (JUPEM) JT International Bhd Jalur Cahaya Sdn. Bhd., Shah Alam, JEKS Engineering Sdn. Bhd., Kuala Job Hunt Johnson Controls (M) Sdn. Bhd., Petaling Jaya, Malaysia Johor Port Kapar Energy Venture (KEV) Kelab Belia Angsana, Subang Jaya, Kelab Telekom Ibu Pejabat KL Airport Service Sdn. Bhd., Sepang, KL StarRail Sdn. Bhd. (KL Monorail) Kolej Islam Sultan Alam Shah, Klang, Lembaga Pelabuhan Johor (LPJ) Majlis Agama Islam Negeri Sembilan (MAINS) Majlis Daerah Kuala Terengganu Malay College Kuala Kangsar (MCKK), Perak Malaysia Airports Holding Bhd Malaysia Airlines Bhd Malaysian Biotechnology Corporation Malaysia My Second Home (MM2H) Centre, Ministry of Tourism Malaysia Malaysian Institute of Accountants (MIA) Malaysian Institute of Road Safety Research Malaysian Qualifications Agency, Ministry of Education Malaysia Maybank Maybank Islamic Melia Hotel, Kuala Menara Kuala Sdn. Bhd. Ministry of Defence Malaysia Ministry of Education Malaysia Ministry of Finance Malaysia Ministry of Health Malaysia Ministry of Higher Education Malaysia Ministry of Urban Well-being, Housing & Local Government Malaysia Ministry of Works Malaysia Miri Port Authority Mitsui O. S. K. Lines (M) Sdn. Bhd., Subang Jaya, MRSM Pontian

6 MRSM Serting Muhibbah Engineering Bhd M2 Asia Sdn. Bhd., Kuala National Clinical Research Center, Ministry of Health National Institute of Public Administration National Institute of Valuation, Ministry of Finance Malaysia National Sports Council of Malaysia Naza Kia Malaysia Sdn. Bhd., Kuala Naza Kia Academy, Gurun NXP Semiconductors (M) Sdn. Bhd., Seremban, Negeri Sembilan OYL Manufacturing Sdn Bhd Panasonic Malaysia Parkson Corporation Sdn Bhd Pejabat Daerah & Tanah Petaling Penang State Secretariat Permodalan Nasional Bhd. (PNB) Petrofac-RNZ Petronas Chemicals Methanol Sdn. Bhd., Labuan, Federal Territories Petronas Educational Sponsorship Unit Philips Malaysia Politeknik Merlimau, Melaka Projek Lintasan Kota Holdings Sdn. Bhd., Kuala (PROLINTAS) Puncak Niaga Bhd Pusat Pembelajaran Presint 8, Putrajaya Pusat Pembelajaran Presint 16, Putrajaya Pusat Tuisyen Kurnia, Petaling Jaya, Pusat Tuisyen Restu Jaya, Subang Jaya, Putrajaya International Convention Centre (PICC) RapidKL, Syarikat Prasarana Negara Bhd. Revell Sdn Bhd RBC Investor Services Malaysia Sdn. Bhd., Cyberjaya, Rukun Tetangga Kawasan SS 23, Petaling Jaya, SapuraKencana Petroleum Bhd Sapura Thales Electronics Sdn. Bhd., Kuala Secretariat of the National Institutes of Health, Ministry of Health Malaysia Securities Commission Malaysia Sekolah Darul Hikmah, Kuala Sekolah Dato Abdul Razak (SDAR), Seremban, Negeri Sembilan Sepakat Setia Perunding Sdn. Bhd., Seri Kembangan, U Mobile Sdn. Bhd., Kuala Sepang International Circuit (SIC) Shelter Home for Children, Petaling Jaya, Significant Technologies Sdn. Bhd., Sri Kembangan, Sime Darby Austral Sdn. Bhd., Bintulu, Sarawak Sime Darby Plantation Sdn. Bhd., Carey Island, Sime Darby Properties Sdn Bhd SIRIM Small Medium Enterprise Development Bank Malaysia Bhd. (SME Bank) SMK Gunung Rapat, Ipoh, Perak SMK Jalan Empat, Bangi, SMK King George V, Seremban, Negeri Sembilan SMK Puncak Alam, SMK (P) Sri Aman, Petaling Jaya, SMK Sri Bintang Utara, Kuala SM Sains Hulu SM Sains Seremban, Negeri Sembilan SM Sains Tuanku Jaafar, Kuala Pilah, Negeri Sembilan Stars & Planet Edufun Club, Petaling Jaya, Student Empowerment Research Unit (SERU), University of Malaya Suruhanjaya Pilihan Raya (SPR) Sun Insurance Suria Business Solutions Sdn. Bhd., Petaling Jaya, Syarikat Bekalan Air (SYABAS) Takaful Ikhlas Talisman Malaysia Ltd., Kuala Tan Chong Motor Assembly TATi University College, Kemaman, Terengganu Teknion Furniture Systems Sdn Bhd Tepat Teknik Sdn. Bhd., Shah Alam, TIME dotcom Bhd., Shah Alam, Tenaga Nasional Bhd. (TNB) Toko Electronic (Sarawak) Sdn. Bhd., Kuching, Sarawak Tourism Malaysia Tradewinds Bhd Transocean Malaysia, Kuala Triple A Training, Petaling Jaya, Tunku Kurshiah College (TKC), Seremban, Negeri Sembilan UDA Holdings Bhd. UEM Group Bhd. UMW Oil & Gas Corporation Bhd., Kuala

7 UNIKL Universiti Kebangsaan Malaysia Universiti Malaysia Pahang Universiti Putra Malaysia, Serdang, Universiti Teknologi Malaysia (International Business School), Kuala Universiti Teknologi MARA, Segamat, Johor University College Sedaya International, Kuala University of Malaya, Kuala Vishay Semiconductor Sdn Bhd Zenith Bizness Excellence Sdn. Bhd., Kuala 1Malaysia Training Programme

8 REGISTRATION DETAILS Effective Business Writing Skills (13 & 14 December 2016) Armada Hotel PJ Course Timing: 9.00 am 5.00 pm Course Fees: RM1,800 per participant Company Name & Address: Participant s Contact Details 1. Name: Position: 2. Name: Position: 3. Name: Position: 4. Name: Position: 5. Name: Position: Signature & Company Stamp

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PAYEES LIST. AmBank Loan Repayment. Assessment & Quit Rent. No. Type of Loan AmOnline Web to Web ATM AmBank Contact Centre. AmBank Loan Repayment No. Type of Loan AmOnline Web to Web ATM AmBank Contact Centre 1 Credit Cards 2 Consumer Loans 3 Hire Purchase Assessment & Quit Rent 1 Pejabat Tanah & Galian Selangor (Kerajaan Negeri