THE NEW RENAULT TRUCKS LONG DISTANCE RANGE

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1 PRSS FIL Lyon / September 2013 TH NW RNAULT TRUCKS LONG DISTANC RANG Renault Trucks has taken advantage of the proposed new uro 6 standard to completely renew its Long Distance range. Designed and developed in collaboration with fifty customers from around the world, the T has been subjected to the most extensive and thorough series of tests in the company s history. The Renault Trucks T is a unique, modular vehicle from the new Long Distance range, with a spacious, highly aerodynamic cab. Offering the perfect compromise between fuel savings and life on board, it has been designed as a tool serving both driver and haulier - so both can do their jobs as effectively and efficiently as possible. With this new Long Distance range, Renault Trucks has introduced a homogeneous offering, consisting of a single vehicle whose modular design means that all customer needs can be met right across the long distance transport sector. The Renault Trucks T has been designed to offer haulage companies the perfect balance between fuel savings and life on board. With its aerodynamic cab, developed and tested with the aid of a wind tunnel, the T combines the Premium Long Distance s efficiency and low fuel consumption with the Magnum s comfort and prestige in a single new vehicle. It also offers an improved powertrain with new uro 6 engines, and a totally new cab. The design of the Renault Trucks T incorporates all the essential qualities of this new range. very element has been designed to fulfil a specific function, perform efficiently on the road and at the same time make its owner and driver proud. The T s overall design and that of its various equipments guarantee high comfort and safety levels for its driver. Loyal to the precepts of the Premium Long Distance, Renault Trucks new T range helps cut its owner s fuel costs, as its performance-improving design and new powertrain enables the T to achieve some of the lowest fuel-consumption figures on the market. These are down by up to 5% compared to the previous generation despite constraints imposed by the new uro 6 standard. Renault Trucks new Long Distance range has been designed and developed in close collaboration with fifty customers from all over the world, from the design stage right through to operational testing. The manufacturer subjected the vehicles to the most thorough and extensive reliability and endurance tests in the company s history, with the new range undergoing over 10 million kilometres of tests before being brought to market. TR A , route de Lyon Saint-Priest Cedex Fax : +33 (0) RNAULT TRUCKS SAS Capital de uros Siège social : 99, route de Lyon SAINT-PRIST siret : RCS Lyon B

2 The new Long Distance range offers numerous unprecedented benefits. At 2.5 metres wide, the Renault Trucks T cab is more spacious, more comfortable, and has an extendable bunk as well as an upper bunk that can be used for extra storage ifrequired. The engine tunnel is now just 200mm high and completely disappears in the flat floor version. The optimised driving position boasts new seats designed by RCARO for Renault Trucks, an ergonomic dashboard with 7 inch central display (the largest on the market), and the option of rearranging the positions of the control buttons. The T also offers a storage compartment that can be accessed both from inside and outside the vehicle, plus a door opening angle of 85. Drivers have the benefit of a number of driver safety aids, including cornering lights and a multi-function three-way adjustable driving wheel. As for engines, the Renault Trucks T features uro 6 DTI 11 and DTI 13 engines. The whole range is fitted with the Optidriver automatic transmission, which now has a new gear change management system. The T also boasts a brand new air control system (lectronic Air Control Unit or ACU), a variable flow steering pump to improve consumption and Diesel tank capacity of up to 1,475 litres. Maintenance has been made easier by separating the electrical harness path from the hydraulic harness path in the vehicle body, with electrics on the right and hydraulics on the left. If the need arises, drivers have a 24/7 button within easy reach to instantly geolocate their vehicle and report all its technical data, making it even easier for one of Renault Trucks 1,600 sales and service outlets worldwide to take charge of the vehicle. The T is also configured to integrate Optifleet, the Renault Trucks fleet management solution that increases operational profitability. In addition, Renault Trucks is maintaining its proven fuel saving solutions, including Optifuel Infomax, which analyses performance, monitors fuel consumption, and, when combined with Renault Trucks instruction in fuel-efficient driving, (already used to train over 25,000 drivers to date), can reduce overall fuel consumption by up to 15% across an entire fleet. Renault Trucks has developed its new Long Distance spearhead with customer productivity in mind, making it as efficient a vehicle as possible so that haulage contractors can achieve their objective profitably. For Renault Trucks, a truck is a profit centre that should never let its customers down, always protect their business and be a constant source of pride for its driver. A truck is a profit centre To ensure that their new trucks are a genuine source of profit, Renault Trucks has made fuel savings the central design focus from the outset. The truck as a whole, the cab and every element of the powertrain have all been designed to promote fuel savings. Thus the windscreen is inclined by 12 and the cab itself is trapezoid in shape, being 2.35 metres wide at the front and 2.50 metres wide at the back, improving its air penetration coefficient (cx) by up to 12%, all of which means the T can boast fuel consumption levels 5% below the previous generation of vehicles. The T improves productivity by offering a GCW (gross combined weight rating) of up to 60 tonne and a fuel tank capacity of up to 1,475 litres for long journeys. 2

3 Renault Trucks has designed its new range with the aim of optimising the vehicles overall use value, employing its exhaustive expertise to develop a comprehensive transport system to its customers best advantage. The manufacturer is committed to giving its customers guidance and support throughout the vehicle s life, as well as providing high performance solutions with respect to finance, insurance, fuel consumption, training in fuel-efficient driving, and local services ensuring effective servicing and maintenance to reduce down-time costs. The Renault Trucks T is therefore still available with the Optifuel Programme, combining training in fuel-efficient driving delivered by Renault Trucks experts (Optifuel Training), and Optifuel Infomax, software for measuring and analysing truck fuel consumption. Furthermore, all T vehicles are configured to integrate Optifleet, an embedded fleet management solution that can help owners save up to 5,000 per year per vehicle. A truck should never let a customer down Truck reliability must be dealt with well in advance of the first turn of the wheels, which is why from the very outset Renault Trucks developed high performance methods and tools to use in designing the T, to guarantee its customers failsafe reliability. For these new ranges we ve been conducting simultaneous engineering to an unprecedented extent, explains Thierry Hours, vice-president responsible for renewal of Renault Trucks Construction and Long Distance ranges. All the departments involved, from design to Aftersales, worked together from start to finish. The design and production of every one of the 6,500 parts that make up the Renault Trucks T also play an essential role: The process determines how reliable the truck will be on the road, he adds. That s why we were totally inflexible when it came to the validation process. The Renault Trucks T was subjected to the most extensive and thorough reliability and endurance tests ever conducted by Renault Trucks. Over a period of seven years, 300 test vehicles from the Long Distance range underwent five million hours of bench tests, travelled ten million kilometres in extreme conditions, and were tested under actual operating conditions by fifty customers across the world. All these tests confirmed the ruggedness of the Renault Trucks T. The cab has a new suspension system combining robustness and comfort. The chassis also has a new, robust hydraulic front suspension assembly suitable for long distances. The weight-optimised rear suspension assembly has two air cushions. At the same time, vehicle ruggedness is guaranteed by the high limit elastic steel chassis and partly riveted side members. In addition, Renault Trucks offers other chassis strengthening solutions to suit the whole range of transport activities. Renault Trucks has also ensured that customers can obtain effective assistance quickly if needed, as the T has a new assistance button on the dashboard to put drivers in touch with the 24/7 service immediately. The button not only geolocalises the vehicle in a matter of seconds, it also reports all the technical data. The 24/7 button can reduce the time taken to reach the vehicle and carry out repairs, as well as determine the nature of the breakdown. Thanks to this innovative new system and the company s network of 1,600 sales and service points, Renault Trucks is able to guarantee a fast response and reduce downtime to a minimum. 3

4 A truck should make its drivers proud The first source of pride for drivers is the design of their truck. With its imposing π shaped radiator grille and boomerang indicator light layout, the Renault Trucks T exudes relentless determination. When we designed these trucks we wanted to make people feel proud, says Hervé Bertrand, head of design at Renault Trucks. Proud to be driving them, proud to own them, proud to be using a great tool to do their job, one which is vital for society to function - delivering goods. When it comes to long distance transport, one priority for drivers is the quality of life on-board. With a basic cab that is larger than those on the Premium Long Distance, four different cab versions, and a width of 2.5 metre, the Renault Trucks T offers the perfect working and resting environment for longdistance drivers. The High Sleeper Cab version of the T has a completely flat floor, and for cabs with engine tunnels, this has been lowered to just 200mm. Great care has been taken in designing the seats, which can be adjusted to the driver s body-shape. Designed for Renault Trucks by RCARO, they are more user-friendly and comfortable, offering an excellent level of comfort on even the longest journey. The height, depth and angle of the steering wheel can also be adjusted. Furthermore, drivers can adapt their driving space in line with their own personal preferences. The positions of the various buttons on the dashboard can be rearranged, after which the controls are reconfigured accordingly. The drivers can save their preferences and settings as a favourites page displayed on the main screen, the tachograph, heating or air-conditioning settings, alarm clock, type of fuel-efficient driving, and pre-set cruise control speed. Saving time every time drivers are ready to set off, all this data can be accessed just by inserting their driver s card. A truck should protect customers businesses By guaranteeing the safety of their drivers and other road-users, Renault Trucks is not just protecting them from harm but ensuring that their customers can continue to go about their business without interruption. Renault Trucks has equipped the T with driver-assist technologies which, whilst not replacing drivers, emit a warning sound if they detect any kind of negligence on their part. For example, the driver hears a warning sound if the truck accidentally changes direction or is about to hit something head on. Similarly, the Renault Trucks T has an active adaptable cruise control system which automatically ensures that the truck remains a minimum distance behind the vehicle in front. Lastly, to guarantee maximum driver safety, the T has a fully electronic parking brake that locks automatically whenever the vehicle is at a standstill. 4

5 ACTIVITIS The Renault Trucks Long Distance Range meets the needs of everyone operating in the road haulage sector - industrial transport, controlled temperature transport, tanker transport, and livestock transport. Above all, customers in the first two categories seek to reduce operating costs to a minimum and maintain efficient journey speeds, making a Sleeper (available on the DTI 13 and DTI 11) or High Sleeper the perfect choice. Tanker transport hauliers, for whom load capacity is the main concern, will opt for a Day or Night & Day cab and a DTI 11 engine. Customers transporting livestock and looking for maximum driver comfort in a prestige vehicle will choose the High Sleeper Cab version of the T, which has a flat floor and a DTI 13 engine of up to 520 hp. POWRTRAIN The T boasts an improved powertrain and new uro 6 standard engines. The homogenised range enables similar services to be offered whatever the purpose for which the truck has been configured, making vehicle maintenance easier yet cheaper for the customer. Improved engines and axles, the new functions of the automatic transmission, and the intelligent use of the air compressor and air conditioning systems - which are only used when really necessary - mean that customers can rely on maximum performance and minimum energy consumption. uro 6 ngines Renault Trucks used its uro 5 engine blocks as the basis for developing the new uro 6 DTI 11 and DTI 13 engines and also decided to optimise SCR technology. The original blocks, already well-known for their efficiency and low fuel consumption, underwent major modification, involving over 50% of their design. The SCR system was revised and made more efficient. The use of new materials in its manufacture improved catalytic reduction performance and efficiently reduced the NOx emissions. It has now also been fitted with a particulate filter. The Renault Trucks heavy duty range offers a choice of two engines, an 11 litre uro 6 block and a 13 litre uro 6 block. DTI 11 Six cylinders in-line Three power ratings available: 380 hp / 1,800 Nm 430 hp / 2,050 Nm 460 hp / 2,200 Nm Injection Injection is electronically controlled via a common rail. This technology delivers very high precision injection, making it possible to control and optimise combustion under all engine operating conditions. 5

6 Torque curves DTI 13 Six cylinders in-line Three power ratings available: 440 hp / 2,200 Nm 480 hp / 2,400 Nm 520 hp / 2,550 Nm Injection Injection by electronically controlled pump injectors has been retained. This tried and tested technology is well suited to the uses for which engines of this size are designed. Torque curves 6

7 Transmissions An acknowledged market leader with respect to performance, the Optidriver automatic transmission is fitted as standard to all Renault Trucks T models. It features a new electronic gear-change system, and a new ratio selector with temperature control for more effective cooling. The Optidriver transmission can also be combined with the new Fuel co mode, coupled with co Cruise Control. This changes the gear-shifting strategy so that it prioritises fuel savings above all else. Customers can opt for manual transmission with the Volvo Group s B14 gear-box, which is particularly robust and offers a Driving Monitoring System telling drivers which gear to use. Retarders Three types of retarder are available for the uro 6 engines: - An exhaust brake, which develops a power output of 203 kw on the DTI 11 and 227 kw on the DTI 13, - The Optibrake system on the DTI 11, with a power output of 303 kw and, on the DTI 13, Optibrake+ which, with a power output of 414 kw, is the most powerful engine retarder on the market. These are fitted on all vehicles with automatic transmission, - The Voith hydraulic retarder on the transmission which delivers a power output of 450 kw on the DTI 11 and DTI 13. The control for the Voith retarder is now located on the driver's right. Drive axles For its new Long Distance range, Renault Trucks offers axle ratios to suit the various types of long distance haulage: - The single reduction P13170, with a ratio of 2.64 to The double reduction P1361, with a ratio of 3.46 to 5.41 The T offers a GCW of up to 60 tons and a 1,475 litre tank for longer journeys. New air management system Renault Trucks now offers a brand new air management system, the ACU (lectronic Air Control Unit), developed with optimum efficiency and reliability in mind. The unit filters and dries the compressed air, adjusts the air pressure and controls the air compressor. The air control unit also helps to reduce fuel consumption, by disengaging the air compressor and starting the energy-saving system when air pressure is at a satisfactory level. Similarly, when going downhill the ACU increases engine restraint by activating the air compressor. Conversely, when the engine is having to work hard, the system forces the compressor to disengage. In addition, it also has an automatic parking brake which is activated whenever the engine stops a unique system exclusive to the Volvo Group. 7

8 Fuel-saving components and accessories Renault Trucks has acquired considerable expertise in fuel saving technology and this, coupled with research conducted by Optifuel Lab, has enabled the manufacturer to offer a number of solutions designed with the specific purpose of reducing fuel consumption on the T range. To avoid wasting energy and increasing consumption unnecessarily, the Renault Trucks T range features a number of components that can be disconnected if they are not essential or simply not used, thereby reducing overall power consumption. This is the case of the air compressor, the variable flow steering pump and the air-conditioning system, which, when in Opti mode, ensures optimum air recycling. Other fuel-saving technologies include co Cruise Control, which increases driver comfort, optimises journey speed and reduces fuel consumption. Drivers have a choice of three modes of operation and can make adaptations to suit their particular needs, by prioritising either reducing fuel consumption, achieving the best consumption/speed compromise, or exactly maintaining the set journey speed. It also works in tandem with the Optiroll system, which engages controlled freewheeling whenever conditions are suitable. Furthermore, the vehicle s power mode can be restrained, so as to reduce time spent driving outside the green zone to a minimum, and the Renault Trucks T can also be fitted with an automatic three or five minute engine stop-start mechanism to end wasteful engine idling. CAB Overview Four types of cab are available for the Renault Trucks T range: Day Cab - Short cab, standard roof, 200mm tunnel, without bunk, three steps (DTI 11 engine only) Night & Day Cab - Deep cab, standard roof, 200mm tunnel, lower bunk, three steps (DTI 11 and DT 13 engines) Sleeper Cab - Deep cab, high roof, 200mm tunnel, lower bunk plus optional upper bunk, three steps (DTI 11 and DT 13 engines) High Sleeper Cab - Deep cab, high roof, flat floor, two bunks, four steps (DTI 13 engine only) 8

9 Fuel-saving cab The T cab, exclusive to Renault Trucks, was developed to promote fuel savings. The best illustrations of this are its windscreen, set at an angle of 12, its trapezoid form, 2.3 metre wide at the front and 2.4 metre wide at the rear, and its integrated reflector optics. ven greater savings can be made with optional roof and side deflectors, side fairings (with or without extensions) and door extensions. A cab that puts safety first The Renault Trucks T offers a number of safety features, such as driver assist mechanisms, which are designed to warn drivers rather than replace them. For Renault Trucks, safety is primarily a matter for drivers, who must drive sensibly and ensure that they are always in control. Three mechanisms are fitted as standard. An alarm sounds if the vehicle accidentally changes direction, while the adaptable cruise control system ensures that there is always a safe distance between the truck and the vehicle in front, and an accident alert sounds if the truck seems likely to collide with something in front of it. The Renault Trucks T also features automatic windscreen wipers, and automatic headlamps and cornering lights for safer night driving. As for passive safety, tractor versions are fitted with fifth wheel lock sensors, and the new seat mountings comply with standard C R14. Two wide steps integrated into the radiator grille make it easier to reach the wind-screen. A comfortable cab Driver comfort is key on the Long Distance market, and was therefore a vital consideration in developing this new range. Access to the Renault Trucks T was designed to be as easy as possible, starting with a mechanism allowing drivers to switch their vehicle s lights on with the key as they approach, so that they can see where they are going. The doors have an 85 opening angle, and the cabs have either three or four lighted, non-slip steps. The Renault Trucks T offers drivers a storage area accessible from both inside and out, so that they can put their belongings away and then take them out again without having to go outside and run the risk of bringing dirt into the cab. Similarly, door extensions mean that shoes can be kept out of the rain without necessitating storage inside the vehicle. Once seated, drivers will enjoy the comfortable new seats RCARO has designed for Renault Trucks. The heated and ventilated suspended seats provide a headrest, and adjustable lateral and lumbar support, and can be pushed back to obtain the best possible driving position with leg-room of up to 980mm, sufficient for even the tallest driver. The seats also feature a red safety belt, a distinguishing characteristic of the new Renault Trucks T range. The height, depth and angle of the steering wheel can also be adjusted, or it can be locked in the highest position to make it easier to get in and out of the vehicle. 9

10 The main function controls are all close to the steering wheel, and drivers can therefore easily browse through the various menus on the 7 inch colour screen, using the thumbwheels at their fingertips. The telephone, radio and cruise control mechanism can also be activated without the driver s eyes having to leave the road. In addition, drivers can adapt the driving position to suit their own personal preferences, as the position of the buttons on the dashboard can easily be rearranged. On-board comfort The main obstacle to moving about in a cab is the engine tunnel, which is why it has been reduced by half to just 200mm, in cabs that have one. However, loyal to its predecessor the Magnum, the Renault Trucks T is also available with a completely flat floor. Two roof heights are available: standard (Day Cab and Night & Day Cab) and high (High Sleeper and Sleeper Cab), with the latter offering maximum headroom of up to 2.10 metres. The interior of the T has been designed to provide a clear separation between the driving area and the L-shaped rest area, formed by the passenger seat, which can be swivelled round, and the lower and/or upper bunk(s), depending on the version selected. The lower bunk has a mattress which can be extended to a width of 800mm. The upper bunk has an integrated ladder, which can be partly folded back if not needed, providing the driver with extra storage space. The storage areas were designed in collaboration with partner customers based on a basket comprising the main products and accessories drivers tend to use on board their trucks, while the design of the storage space in the roof of the cab is intended to give an overall feeling of lightness and space. All the storage compartments have been made from a special material that has a more pleasant feel to it than traditional plastic. Drivers also have a 24 litre fridge (or up to 40 litres in the flat floor version). The colour scheme was carefully chosen: We used dark colours for the lower half so that stains and wear would be less noticeable, explained Hervé Bertrand, head of design at Renault Trucks. The higher you go, the lighter the colour, which makes things seem brighter and more spacious. The lighter colours are also more restful for the eyes, and so they make driving less tiring. The whole atmosphere inside the cab is totally new. During rest periods, spotlights provide soft lighting, while for night-driving the lights are red, creating a particular atmosphere that is much appreciated by drivers. It s the only colour that doesn t bother drivers at night, explains Hervé Bertrand. In fact, it s the colour they use in submarines. Once comfortably on their bunks, Renault Trucks T drivers have a remote control at hand, so that they can operate the cab lights, radio, telephone, heating, air-conditioning, and door locks, and open and close the windows and hatch to the roof. Daylight-reflecting black-out curtains guarantee a good night s sleep even in the daytime, as well as preventing the cab from getting too hot inside even when the vehicle is parked in the sun. Such comfortable and ergonomically designed driving and rest areas make for increased efficiency, improved rest and recuperation - and safer driving. 10

11 CHASSIS Rugged and reliable The new Renault Trucks Long Distance range has been designed with robust components, systems and solutions that have been subjected to numerous endurance and reliability tests. Both chassis and cab have been designed to guarantee resistance and dependability. The cab s robust structure is matched by the chassis, which is built with high limit elastic steel, parts of which are riveted. Customers can also choose from a wide range of chassis reinforcements and select the side member width and height that best suits their needs. Similarly, the rear chassis overhang length can be D customised PRSS in 50mm sections. Lastly, Renault Trucks has separated the electrical harness path from the hydraulic harness path to make maintenance easier, with electrics on the right and hydraulics on the left. Body mounting provisions The Renault Trucks T chassis has been designed to meet the various requirements of bodybuilders, making their job easier by including pre-drilling as standard, and ensuring that nothing protrudes above the frame and that there are no top-row rivets. This also means they can offer a wider choice of body solutions. The vehicles also have a new bodywork unit ready to receive special bodywork connection boxes and switches. Cabs have three bulkhead connectors: two at the rear (one on each side) and one at the front (on the passenger side). Renault Trucks provides bodybuilders with a plan of the exact chassis configuration of the vehicle ordered, plus a website and dedicated online help service, which they can access at 11

12 RANG POSTR Day cab Night & Day cab Sleeper cab Tunnel moteur translation required for moteur 200 mm High Sleeper cab Flat floor Type Configuration GVW châssis GCW ngine Power rating Transmission Tractor 4x2 18 t 19,5 t 950 / 1040 / 1100 / 1200 dti / 430 / t 44 t dti / 480 / t 6x2 Pusher axle/ 1100 / t 25 t 27 t 6x2 Trailing axle dti / 430 / 460 Rigid 4x2 18 t 19,5 t 850 / 950 6x2 25 t 27 t Tractor 4x2 18 t 19,5 t 6x2 Pusher axle/ 6x2 Trailing axle 25 t 27 t 950 / 1040 / 1100 / / 1200 / 1250 dti / 480 / 520 dti / 430 / 460 dti / 480 / 520 dti / 430 / 460 dti / 480 / 520 Automated Optidriver (12) Bv B14 Manual (12)* dti / 480 / 520 Automated Optidriver (12) Drive axle P13170 Single reduction P1361 double reduction Rigid 4x2 18 t 19,5 t 850 / 950 dti / 480 / 520 6x2 25 t 27 t 850 / 950 SRVICS ADAPTD TO DIFFRNT NDS For Renault Trucks, service is an integral part of a truck. The various services offered by the manufacturer are adapted to customer needs and the use they will make of their vehicles, the aim being to reduce its total cost of ownership. Customers of the Long Distance range pay particular attention to consumption. With its Optifuel Solutions and Optifleet management, Renault Trucks offers them tools that are straightforward to implement and deliver immediate and sustainable results. With its extensive range of financing, insurance and maintenance contract solutions, the manufacturer also enables its customers to control their budget and ensure they get maximum mobility out of their vehicles. Services to reduce fuel consumption Appropriate and fully developed technology to reduce fuel consumption from the very first kilometre Once the Renault Trucks vehicle has been configured with the best technologies adapted to its customers' usage, Renault Trucks pays particular attention to the handover of each vehicle so that every single one of its customers can enjoy maximum benefits from the outset. The aim is to enable customers to start saving fuel from the very first kilometer. 12

13 Renault Trucks instruction in economic driving The truck does of course play a major role in fuel consumption - but so does the driver. This is why Renault Trucks has been developing its own instruction in economic driving over more than 30 years. Begun in the 1980s, it is being continually adapted to keep pace with customers' evolving needs and technological innovations (widespread adoption of automated transmission for example). Over 25,000 drivers have now followed Optifuel Training instruction. This training is adapted according to the type of distance haulage. vehicles and specific applications involved such as use on construction sites, refuse collection or long Long-term fuel consumption measurement and analysis When drivers have been trained to use less fuel while at the wheel, it is essential for this benefit to have a long-term effect, and to provide them with ongoing assistance as well as monitor their entire fleet's consumption. By means of its analytical dashboard, Optifuel Infomax makes it possible to swiftly identify how improvements can be made based on specific indicators drawn directly from the vehicle's engine data. This information is invaluable for instructors and fleet managers, providing them with leverage to set up an ongoing improvement plan for their drivers. Optifuel Infomax can be used on all Renault Trucks vehicles in the Distribution, Construction and Long Distance ranges (apart from specific vehicles) from those complying with uro 2 standards right through to uro 6, and however big - or small - a haulier s fleet may be. It is ideal for multiple site usage: every time data is collected from the vehicle it is downloaded to a centralised, secure database and automatically shared with users on other sites. Downloading data from the vehicle takes less than one minute. Optifuel programme With its Optifuel Programme, Renault Trucks offers its customers' instructors or fleet managers a comprehensive instruction module for implementing personalised improvement plans with long-term follow-up provided by Optifuel Infomax. This programme makes our customers independent and can result in them reducing fuel consumption by as much as 15%. Maintaining and optimising long-term consumption performance A truck is subject to wear. Only having the vehicle maintained professionally will ensure consistent consumption performance kilometre after kilometre. For every new vehicle sold, Renault Trucks sets up a personalised preventive servicing plan with the customer, which includes pre-programmed servicing operations to ensure the vehicle always delivers peak performance. With its Aftersales offering, Renault Trucks and the specialists in its network offer a number of fixed price servicing and repair packages which make it possible to guarantee the vehicles' consistent performance over time. This is achieved by using Renault Trucks original Approved Parts and an optimised oil (Renault Trucks Oils Generation CO), monitoring tyres (pressure and geometry) and rocker arm adjustment. Furthermore, Renault Trucks offers to upgrade pre-owned vehicles with the latest technological advances (automatic engine stop, co Cruise Control, etc.) or additional accessories (deflectors, tyres optimised for consumption, etc.). 13

14 Services for keeping budgets under control To keep an operating budget under tight control, the Start&Drive servicing contract guarantees customers that their vehicles will always deliver optimal performance. This contract is designed for customers keen to stay in full control of their maintenance and repair budget. A wide range of schemes is available, from just meeting service station costs right through to comprehensive coverage including all maintenance operations, the replacement of parts subject to wear and repairs. For customers, this means being sure they will always have a perfectly maintained vehicle available for a fixed sum. It is worth noting that the introduction of uro 6 technology will not have any impact on servicing and repair costs. Improving fleet cost efficiency with Optifleet On the keenly competitive road transport market, being able to steer a business in real-time and keep control of the main budget items offers an undeniable economic advantage. Optifleet enables hauliers to increase profitability by reducing their operating costs, while at the same time growing the satisfaction of their own customers. With Optifleet, operators can geo-locate their vehicles in real-time, consult technical data remotely, monitor their drivers' working hours, as well as recover and then archive data from the tachograph and drivers' cards more easily. In addition, Optifleet offers drivers the possibility of communicating directly with their base via electronic messaging. Optifleet activation can be acquired when the vehicle is sold, or by making an aftersales purchase. The Optifleet offering is flexible and consists of four modules: Check/Map/Drive/Link, which can be activated according to the customer's needs. Vehicle financing and insurance services The financial services provided by Renault Trucks play a key role in assisting customers when they make their purchase, particularly when the economic climate is difficult and financing by banks is hard to come by. Renault Trucks is there to determine, with customers, the best purchasing option in view of their needs and possibilities. They can, for example, choose a leasing solution with a purchasing option determined beforehand, or a rental agreement for a specified length of time and annual kilometrage. Renault Trucks Assurances offers customers specific and customised insurance solutions to cover their fleet of vehicles. The insurance can be taken out a loan or can be combined financing. 14

15 Services to ensure maximum vehicle mobility Rapid assistance with the 24/7 service Breakdowns always happen at the worst possible time and can even threaten hauliers' businesses, Renault Trucks, via its network of 1,600 service points and over 1,000 assistance vehicles, has set up an efficient and swiftly deployed 24/7 assistance service. In order to ensure maximum mobility, the vehicles' dashboards are equipped with a 24/7 assistance button. When the driver is in contact with the assistance platform, simply pressing the button activates instantaneous geolocalisation and recovery of the vehicle's technical data. This system saves a considerable amount of time and speeds up the assistance process so that the vehicle can be back on the road much sooner. Furthermore, in order to speed up the operation between the first call and a successful outcome, Renault Trucks customers only deal with a single contact person speaking the language of their choice throughout the entire process. After making a diagnosis by telephone, a technician travels to the scene of the incident, examines the problem and when possible - 90% of the time - carries out the necessary repairs on the spot. If specific spare parts are needed, the network can activate the ActivParts service, available round-the-clock which can supply spare parts urgently. The new Renault Trucks Long Distance range are part of the comprehensive renewal of all the manufacturer's ranges. These have benefited from a 2 billion investment from the Volvo Group, have been subject to the most rigorous testing programme ever carried out in Renault Trucks' history and undergone trials under actual operating conditions with 50 international customers. Renault Trucks has great ambitions for this new range and is set upon ensuring that it will be a means of winning new customers and increasing its market share. Séveryne Molard Tel.: +33 (0) severyne.molard@renault-trucks.com Dorothée Picaud-Aznar Tel.: +33 (0) dorothee.picaud.aznar@renault-trucks.com Fabrice Piombo Tel.: + 33 (0) fabrice.piombo@renault-trucks.com 15