Protection for the road ahead

Transcription

1 Warranty Agreement

2 Centurion Warranties Protection for the road ahead

3 Warranty Agreement Contents Introduction Important Info Repair Process Vehicle Recovery Protect 04 Vehicle Replacement 15 Secure 06 Buy Back Service 16 Absolute 08 Advice & Service 17 Additional Benefits 10 Terms & Conditions 18 Warranty Extras 12 Notes 20 Ver CW/15/E.1

4 2 Centurion Warranties Introduction We (Centurion Warranties Ltd) are pleased to administer this warranty on the supplying dealers behalf. Let's be honest, none of us want there to be a problem with your vehicle. It can be inconvenient, frustrating and potentially costly. We are also well aware that the incurred financial costs aren't always the most important, we all rely on our cars from day to day whether it just be to get to work, take the kids to school or get to an important occasion on your day off. The potentially long drawn out hassle of getting your car fixed is the last thing that you want to endure. Well how about you let us deal with it? We have created a support network that's goal is to get you back on the road as quickly as we can, with as little inconvenience caused to you. Our main aim is to try to avoid you having to dip your hands in to your own pockets for anything that is covered by your warranty. We are on your side and will do all that we can to get you back in your vehicle, with as little effort on your behalf as possible. If you have any questions about your warranty cover or need help with a claim, please contact us as quickly as possible on and we will do all we can to help you.

5 3 Warranty Agreement Important Info Your warranty application/schedule will explain your level of cover, length and claim limit (inc. VAT) as well as any 'Warranty Extras' included. We will only pay out for a claim that we have authorised, so please make sure you contact us with details of any failure(s) before any work is carried out. If any repair work has been completed prior to notifying us, we will not be able to pay towards the associated repair costs. We may at certain times send an independent engineer to inspect your vehicle. We will only pay the labour rate to the agreed limit for your warranty cover (please see pages 10 & 11), so please be sure to check with any repairing garage before you agree to any work so you don't incur any excess charges. Any parts and labour charges that are not covered or agreed to be paid for by us will be deemed your own responsibility. If a Warranty Extra is selected and paid for, we will pay out to the claim limit shown on page 8, unless your agreed claim limit on your warranty application/schedule is lower. Please make sure you understand the level of cover you have, as we will only cover the listed parts of your warranty. Servicing of your vehicle needs to be maintained as required by the manufacturer's service schedule. We will help replace part(s) that are covered by your warranty but we won t be able to provide cover for general preventative maintenance, serviceable items or parts advised at the time of service that need replacement but have not failed or parts that are needed to be replaced at the time of an MOT.

6 4 Centurion Warranties Protect Please make sure you call us before any repairs are started. We will not be able to pay anything if repairs have been completed before we have been contacted. Protect covers the parts listed below. Any part(s) not specifically mentioned are excluded (FREE Phone) Engine Big end bearings, camshaft, camshaft followers, con rods, cylinder bores, cylinder head, cylinder head gasket, distributor drive, flywheel, gudgeon pins, main bearings, oil pump, oil pump drive gears, pistons, piston rings, push rods, timing gears, timing chain, timing chain tensioner, timing belt tensioner, inlet and exhaust valves (excluding burnt or pitted valves), valve guides and valve springs. Excluding oil leaks, manifolds, mechanisms and motors. Cam Belt Damage caused to any mechanical or electrical part detailed in this schedule is covered as a result of cam belt failure provided the cam belt has been changed in accordance with the manufacturer's recommendations. Manual Gearbox Baulk rings, bearings, bushes, overdrive units (when fitted at the time of manufacture), gear selector forks, internal gears, internal shafts, synchromesh hubs, speedometer drive and transfer box components. Excluding cables, linkages, pedals, wiring and oil leaks. Automatic Gearbox Actuators, bearings, brake bands, bushes, clutches, drive plate, governors, internal shafts, internal gears, modulator valves, oil pump, servos, solenoids, speedometer drive, transfer gears, torque converter and valve block. Excluding cables, linkages, pedals, wiring and oil leaks. Casings Engine, gearbox and transfer box casings are covered if damaged by an internal and covered component.

7 5 Warranty Agreement Drive Train Constant velocity joints, centre bearing, crown wheel, drive shafts, half shafts, pinion gear, planet gears, planet carriers, propshaft and universal joints. Excluding rubber drive couplings, rubber boots, rubber gaiters and oil leaks. Steering Hydraulic power steering pump, power steering motor, rack and pinion and steering column. Excluding rubber gaiters. Wheel Bearings Suspension *Front wheel bearings, *rear wheel bearings *Front coil springs, *rear coil springs. and wheel hubs. Brakes Brake master cylinder and brake servo. Additional Benefits Additional Benefits apply to Protect - please refer to pages 10 & 11. Electrical System Alternator, front wiper motor, horn, indicator NB Parts marked * are covered against switch, jet washer motor(s), rear wiper motor failures due to normal Wear & Tear. and starter motor.

8 6 Centurion Warranties Secure Please make sure you call us before any repairs are started. We will not be able to pay anything if repairs have been completed before we have been contacted. Secure covers the parts listed below. Any part(s) not specifically mentioned are excluded (FREE Phone) Engine Automatic Gearbox Big end bearings, camshaft, camshaft followers, Actuators, * bearings, brake bands, bushes, con rods, cylinder bores, cylinder head, cylinder clutches, drive plate, governors, internal shafts, head gasket, distributor drive, flywheel, gudgeon internal gears, modulator valves, oil pump, pins, main bearings, oil pump, oil pump drive servos, solenoids, speedometer drive, transfer gears, pistons, piston rings, push rods, timing gears, torque converter and valve block. gears, timing chain, timing chain tensioner, timing belt tensioner, inlet and exhaust valves Excluding associated cables, linkages, pedals, wiring and oil leaks. (excluding burnt or pitted valves), valve guides and valve springs. Excluding oil leaks, manifolds, mechanisms and motors. Casings Engine, gearbox and transfer box casings are covered if damaged by an internal and covered component. Cam Belt Damage caused to any mechanical or electrical part detailed in this schedule is covered as a Clutch result of cam belt failure provided the cam belt Clutch cover, clutch fork, drive plate, dual mass has been changed in accordance with the flywheel, master cylinder, *release bearing and manufacturer's recommendations. slave cylinder. Manual Gearbox Drive Train Baulk rings, * bearings, bushes, overdrive units Constant velocity joints, centre bearing, crown (when fitted at the time of manufacture), gear wheel, drive shafts, half shafts, pinion gear, selector forks, internal gears, internal planet gears, planet carriers, propshaft and shafts, synchromesh hubs, speedometer drive universal joints. Excluding rubber drive and transfer box components. Excluding cables, couplings, rubber boots, rubber gaiters and oil linkages, pedals, wiring and oil leaks. leaks.

9 7 Warranty Agreement Wheel Bearings Fuel System Wheel hubs, *front wheel bearings and *rear Airflow meter, carburettor, choke assembly, wheel bearings. diesel injector pump, idle control valve, mechanical fuel pump, tank sender unit and warm up regulator. Brakes Brake master cylinder and brake servo. Cooling System Heater matrix, heater motor, *engine cooling Electrical System radiator, radiator fan motor, thermostat, Alternator, alternator regulator, central locking thermostat housing, viscous fan coupling, water solenoids, central locking motors, electric control valve, water pump and pulley. window motors, engine management unit, ignition coils and coil packs, front wiper motor, horn, indicator switch, jet washer motor(s), rear Air Conditioning wiper motor, relays, starter motor, starter motor Air conditioning pump. solenoid and voltage regulator. Steering Additional Benefits Hydraulic power steering pump, power steering Additional Benefits apply to Secure - please refer motor, rack and pinion and steering column. to pages 10 & 11. Excluding rubber gaiters. Suspension Suspension pumps, hydraulic control unit, *front NB Parts marked * are covered against coil springs, *rear coil springs, *shock absorbers failures due to normal Wear & Tear. and suspension spheres.

10 8 Centurion Warranties Absolute Please make sure you call us before any repairs are started. We will not be able to pay anything if repairs have been completed before we have been contacted. Absolute covers the parts listed below. Any part(s) not specifically mentioned as excluded will be included in Absolute (FREE Phone) Covers all parts mentioned that are listed under the Secure Cover along with all other mechanical and electrical equipment fitted at the time of manufacture including: Engine Manual Gearbox Automatic Gearbox Casings Drive Train Wheel Bearings Clutch Brake System Electrical System Air Conditioning System Fuel System, including injectors (Maximum of 2) Cooling System Heating System Steering System Suspension Turbo Units Oil Leaks Consequential Damage Cam Belt Breakage Additional Benefits (pages 10 & 11)

11 9 Warranty Agreement Excluded items will not be covered under any circumstance(s) unless the part(s) appear under Additional Benefits (pages 10 & 11) or the relevant Warranty Extra has been selected and paid for (page 12). Excluded Items: Engine and gearbox mountings Exhaust system and mountings Front and rear windscreen heating elements Front and rear wiper linkages Fuses Gearbox linkages Glow plugs Heated seat elements HT leads Interior or exterior trim Lambda sensors/o2 sensors Light units, bulbs and bulb holders Manifolds, mechanisms and motors Mirror glass, mirror units if impact has caused damage to the motor unit Oil supply and feed pipes Pedals Seat belts/webbing, pre-tensioners, buckles and fixings Steering wheel/steering alignment Steering locks/barrels/mechanisms Tow bars Warranty Extra(s) that have not been Ancillary components Aerials Airbag System Alarm System All components within the manual and automatic handbrake mechanism All service components required to carry out routine service(s) Barrel locks and keys Bodywork Bolts, fixings, hoses and pipes Brake cables, brake linkages, hoses and pipes Burnt or pitted valves Cables paid for or included (shown on page 12) Catalytic convertor (unless the Emissions Wheels and tyres Warranty Extra is included) Wiper blades Chassis Wiring looms and harnesses Diesel Particulate Filter (DPF) Worn or perished pulley dampers EGR Valve Worn or perished rubber gaskets and seals

12 10 Centurion Warranties Additional Benefits The following Additional Benefits are only paid as part of a valid repair and are included in your maximum claim limit. Maximum amounts shown against your warranty below are inclusive of VAT. Protect Secure Absolute 1. Air Conditioning Re-Gas Battery Cover Buy Back 4. Consequential Damage 5. Cylinder Head Skim Diagnosis (Computer only) European Cover 8. In Car Entertainment Injector Cover Turbo Unit Warranty Transfer 12. Working Materials Local Vehicle Recovery 14. Vehicle Replacement 15. Maximum Labour Cost

13 11 Warranty Agreement 1. Air Conditioning Re-Gas Re-gassing of the replacement (up to the limits shown) to your air conditioning system when necessary (up to vehicle s radio/cd/dvd system, GPS the limits shown) is included providing we have navigational system or associated multi agreed to pay for an associated repair. functional displays (only when fitted as original equipment at the time of manufacture). 2. Battery Cover The cost of a replacement battery (up to the limits shown) when the battery 9. Injector Cover The cost of repair or stops working correctly. Excludes the first 30 replacement (up to the limits shown) to the fuel days of your warranty cover. injectors (maximum of 2 injectors and up to the overall claim limit on Absolute). 3. Buy Back Please refer to page 16 for full details. (only on 2000 claim limits and above) 10. Turbo Unit The cost of repair or replacement to the Turbo unit only (up to the 4. Consequential Damage We will cover the limits shown). cost(s) of any consequential damage caused to other covered components (up to the maximum 11. Warranty Transfer We will be able to claim limit of your warranty) when we have transfer the benefits of your warranty to a new agreed to pay for a repair covered by your owner (only when you sell your vehicle privately). warranty. An admin charge of 25 is payable. 5. Cylinder Head Skim We will cover the cost of 12. Working Materials This will cover the cost of the cylinder head being skimmed when it is essential working materials such as oils and deemed essential (up to the limits shown) when filters (up to the limits shown) when we have we have agreed to pay for an associated repair. agreed to pay for an associated repair. 6. Diagnosis We will only cover (up to the limits 13. Local Vehicle Recovery Your warranty shown) computer diagnostic charges (when it is includes a 1 month courtesy recovery package essential to establish the fault) for a repair that is (you must telephone us to register for this covered by your warranty. service within the first 14 days of warranty cover). Please refer to page 14 for full details. 7. European Cover Your warranty covers you for repairs that we agree to pay for within the 14. Vehicle Replacement Please refer to page European Union for a maximum of 90 days in 15 for full details. any 12 months period of warranty cover. 15. Maximum Labour Cost This is the maximum 8. In Car Entertainment The cost of repair or hourly labour rate charge that we will pay for.

14 12 Centurion Warranties Warranty Extras The following Warranty Extras are subject to an additional charge and are only included if they are noted on your application or schedule. Amounts shown are inclusive of VAT. Protect Secure Absolute 1. Air Bag System * Alarm System * Emissions 250 * In Car Entertainment Up to Max Limit 5. Wear & Tear Up to Max Limit Up to Max Limit Up to Max Limit * unless your claim limit states a lower amount on your application or schedule. 1. Air Bag System This Warranty Extra pays for 4. In Car Entertainment The cost of repair or the cost of repair or replacement following an replacement (up to your warranty s max claim important part of the air bag system failing. This limit) to your vehicle s radio/cd/dvd system, option would be a good choice if you want the GPS navigational system or associated multi reassurance of knowing that you will hopefully functional displays (only when fitted as original be kept safe should the unthinkable happen. equipment at the time of manufacture). 2. Alarm System This Warranty Extra pays for 5. Wear & Tear Cover This Warranty Extra may the cost of repair or replacement following an prove to be the most valuable extra of them all. If important part of your vehicle s alarm system you want the added protection of knowing that failing. If you want the peace of mind of knowing you are covered even if a breakdown has been that your vehicle and its content s are safe from caused by normal wear & tear, this one is thieves - this could be a valuable asset to you. definitely for you! (Please be aware that this Warranty Extra is excluded from the first 30 days 3. Emissions This Warranty Extra pays for the of cover). cost of repair or replacement of the following parts - Diesel Particulate Filter (DPF), Catalytic Convertor, Lambda Sensor(s). O2 Sensor(s) and the EGR Valve. If you care about the environment - this cover is for you.

15 13 Warranty Agreement Repair Process Our aim is to get you back on the road as swiftly as possible, we will do our best to make the process as simple as we can. To enable us to help you - please do follow the claims process below so we can assist you to the best of our ability. Once a claim has been authorised and a claim number issued, it remains active for 3 months. After this, all authority/acceptance for the claim will be revoked. Please call us on as soon Upon completion we require the full invoice for as you have any problems with your repairs (that should be made out to Centurion vehicle and we will help you get booked in Warranties Ltd) and, at our discretion, a claim to a network approved repairer that best form signed by the customer. suits your location. If there are none locally, we will arrange for your vehicle to be booked in to an alternative reputable garage. Important to remember If the vehicle needs to be dismantled to determine the problem then you will need to authorise this yourself with the repairing garage. If the claim is agreed, we will cover these costs as long as it's deemed a fair cost (up to the maximum claim limit). We really want to help make sure the job gets done efficiently and cost effectively, so please do make sure the repairer contacts us with all costs before any work is carried out. When we authorise a claim we will issue you a claim number and confirm the parts and labour costs that we have agreed to pay for. Failure to follow the claims process could result in the disappointment of the claim being rejected, neither of us want that to happen!

16 14 Centurion Warranties Vehicle Recovery BREAKDOWN RECOVERY (Registration required) Having recently spent the time and effort sourcing your new vehicle, you may wish to take further steps to protect yourself from the possibility of further unwanted expense(s). In this case a breakdown recovery service may be a worthy and fitting choice. As standard and at no additional cost to you, we offer a FREE breakdown recovery package for 1 month. To benefit from this service simply telephone the FREEPHONE number above and we will issue your complimentary cover. The option to extend or upgrade the breakdown package to match your warranty cover is available, if this is of interest please ask one of our representatives who will be pleased to provide you with a quotation. Certain additional terms and conditions apply; the maximum vehicle age at onset is 16 years, documentation will be ed upon you successfully providing and registering your details between 9am and 6:30pm Monday to Friday and within 14 days of the warranty start date. You must provide an address. No cover exists until you are in receipt of your numbered breakdown schedule. An excess applies within the first 3 days of cover only. Some of the benefits you can enjoy are: Local recovery including Home Assistance Call outs following a mechanical or electrical breakdown Accidental damage rendering your vehicle un-roadworthy Assistance following vandalism, fire & theft or attempted theft Flat battery Accidental damage to tyres Loss or breakage of keys Keys locked within your vehicle Alternative travel arrangements Emergency overnight accommodation Non-fault legal accident assistance

17 15 Warranty Agreement Vehicle Replacement Car hire costs will be covered for repairs that have been agreed and authorised by us that exceed 8 hours according to the I.C.M.E. (Institute of Chartered Mechanical Engineers manual, which publishes manufacturer s times for repairs). The replacement vehicle we will arrange for you will be a Class D vehicle (e.g. Vauxhall Astra, Ford Focus) or similar. The maximum period of hire that will be covered is 3 days per claim up to the maximum benefit during the warranty period as described below. Any additional costs that may be incurred through any hire arrangement(s) (such as damage waiver, excess or security deposits) are not included within this benefit. For a small additional fee the option to use a hire car can be included for repairs exceeding 2 hours (according to the I.C.M.E.) - please call us if this is of interest. Please note that this service is supplied to you by a third party specialist. we reserve the right to change the provider at anytime without having to give you any prior notice. PROCEDURE: Should you need to arrange car hire, you should in the first instance telephone the number below and we will make the necessary arrangements (subject to terms and conditions). On receipt of the booking, the hire company will call you directly (usually within an hour). They will then arrange the replacement vehicle with you. They will require details of your driving license and debit/credit card details for security. MAX BENEFIT DURING WARRANTY PERIOD: 3 month cover 5 days car hire 6 month cover 6 days car hire 12 month cover 7 days car hire 24 month cover 14 days car hire (thereafter 7 days per 12 month period of warranty cover)

18 16 Centurion Warranties Buy Back Service Hopefully it won t happen! but if your car You must have owned the vehicle for at does suffer a major fault that will cost more to least 6 months. You will have to send us put right than the claim limit of your warranty your vehicle s V5c so you must be the - we may be able to buy your car from you at registered keeper & legal owner. an agreed cost, which will help you get back on the road as quickly as possible. The overall cost of repair must be less than 50% of the current market value of This service is available to our customer s the vehicle. who have an active Secure or Absolute cover (and is subject to claim limits - please refer to Your car cannot have any outstanding the Additional Benefits section of your finance (e.g. HPi) or any other security warranty, pages 10 & 11) and is subject to attached to it. You must own the vehicle individual circumstances and assessment. outright. Minimum terms apply (but is not limited to): The fault with your vehicle has to be covered by your warranty (i.e. we would have authorised the repair to the maximum claim limit. We will discuss your options with you at the time of your claim if we think your particular circumstances make you eligible for this service. The vehicle cannot be older than 15 years since first being registered or have an overall recorded mileage exceeding 150,000 miles

19 17 Warranty Agreement Advice & Service It is always our intention to provide you with DATA PROTECTION the best possible service at all times. If in the unlikely event you are unhappy about any service that you have received or want a Centurion Warranties Ltd is registered under decision reviewed - we will do all we can to the Data Protection Act. In accordance with help. our obligations to you, you are the only person authorised to make representations directly to us. Should it be necessary for Please write to us at: another individual to contact us on your behalf, we shall first require your written request authorising us to communicate with The Administrative Manager them. Please note that any information Centurion Warranties Ltd provided to us will be processed in Calverley House compliance with the provisions of the Data 55 Calverley Road Protection Act 1998 for the purposes of Tunbridge Wells providing this warranty and the administration Kent of those services thereof. This may TN1 2TU necessitate providing such information to third parties. or enquiries@centurionwarranties.co.uk To improve the service that we provide, we may record or monitor our communications with you. You may ask us for a copy of the YOUR STATUTORY RIGHTS details we hold; in which case please write to the Data Protection Officer at: Centurion This agreement will be governed by the Law Warranties Ltd, Calverley House, 55 Calverley of England and Wales unless agreed Road, Tunbridge Wells, Kent, TN1 2TU (we otherwise. Nothing detailed within this reserve the right to charge a small agreement will reduce or affect your statutory administration fee). rights. If you require any further advice you can contact your local authority Trading Standards Department or Citizens Advice Bureau.

20 18 Centurion Warranties Terms & Conditions 1. This warranty agreement is provided and 12. This warranty agreement does not cover any administered on our behalf by Centurion Warranties Ltd component(s) that have been modified or do not form to cover the sudden unforeseen mechanical and part of the manufacturer's original design. electrical failure of covered parts relating to the cover 13. Your warranty is valid for mechanical breakdown in option selected on your warranty application/schedule. the United Kingdom and the European Union. General wear and tear is not covered by this agreement 14. This agreement will cover you if a mechanical unless otherwise stated. breakdown occurs within the confines of the European 2. There is no cover in place until the warranty Union. As standard this warranty covers you for a application has been received and accepted by us and maximum of 90 days throughout the life of this we have received all relevant payments in full. agreement. 3. No claim will be paid until full payment has been 15. REPAIRS MUST NOT BE CARRIED OUT WITHOUT received. PRIOR AUTHORISATION OF CENTURION 4. This warranty agreement will reimburse you for failed WARRANTIES LTD. components, labour and VAT, subject to the claims 16. This warranty agreement does not offer any procedure being followed and the failed components reimbursement for any repairs if you have not followed being covered under the terms of your warranty the correct claims procedure as detailed in your agreement. warranty agreement. 5. You may claim up to the maximum claim limit as per 17. In the event of a problem occurring with your your warranty application (up to the retail value of your vehicle, you should stop and seek advice from your local car over the warranty period). This includes all parts, repairer and contact Centurion Warranties Ltd labour and VAT. immediately to avoid any further damage which would 6. Centurion Warranties Ltd will only pay for parts if not be claimable under your warranty agreement. they are covered under your selected cover as per your 18. In the event of a claim, we reserve the right to warranty application. appoint the repairer of the vehicle. 7. This warranty can only apply to cars, caravans and 19. In the event of a claim we reserve the right to inspect light commercial vehicles up to 35cwt and with a retail your vehicle by appointing a qualified third party value of 500 and over. engineer to inspect any failed parts. The decision of the 8. This warranty WILL also cover vehicles used for hire appointed engineer shall be final. and reward subject to notification to Centurion 20. This warranty agreement will only pay for one repair Warranties Ltd and an additional premium being paid. on any of the parts listed (i.e we will not pay for the Failure to notify us will result in potential claims being same repair/part(s) twice). rejected and your warranty agreement being nullified 21. Authorised costs are limited to not more than the without any refund of premium. manufacturer's listed labour times detailed as the 9. This warranty agreement WILL NOT provide cover manufacturer's official time to perform an agreed repair for service vehicles (police, fire, ambulance) or vehicles (subject to limits shown against your warranty's labour used in any sort of competitions, rallies, off road use, rate). Repair times will be assessed and agreed using pace making or track day events. Glass's I.C.M.E. repair time data. Where applicable we 10. This agreement will be governed by the Law of will check quoted part(s) costs against motor factor England and Wales. Nothing detailed within this pattern parts costs and agree costs accordingly. agreement will reduce or affect your statutory rights. If 22. The liability of this agreement is to return the vehicle you require any further advice you can contact your local to its condition prior to the failure. authority Trading Standards Department or Citizens 23. If upon reporting a claim it is necessary to inspect Advice Bureau. the vehicle to ascertain the cause of failure, you must 11. This warranty agreement does not cover you for any authorise the repairing garage to dismantle to a point form of accident (this is covered by your normal road necessary for an engineer to view the damaged risk insurance). components. These costs will be included (subject to your overall claim limit) provided your claim is valid.

21 19 Warranty Agreement 24. This warranty agreement will not cover fire, frost, 31. Engine and manual/automatic gearbox claims will be snow, water ingress, ice, flooding, freezing, corrosion, rejected, if it is proven that previous scheduled oil and cracked blocks, cracked cylinder heads due to lack of filter changes have not taken place at the specified time. anti-freeze, all fluid leaks or poor workmanship (with 32. You must at all times observe the laws of using you exception to any parts noted under your warranty vehicle on the public highway. This warranty agreement agreement). exists for mechanical breakdown of covered parts 25. WE TAKE FRAUD VERY SERIOUSLY and if it is occurring through normal road use only. You are established that fraud has been committed, we reserve therefore required to ensure your vehicle is correctly the right to cancel your warranty agreement without any taxed, MOT'd and insured in accordance with current refund of premium. laws. Mechanical breakdown will not be covered by this 26. If the vehicle is sold or disposed of, this warranty agreement if your vehicle was not taxed, MOT'd or agreement will come to an end unless the transfer insured for road use at the time of your claim. procedure has been followed and accepted. If you wish 33. Consequential damage is covered as standard to transfer this agreement to a new private owner you under this warranty agreement. This warranty agreement must notify us within 5 working days of you no longer will cover consequential damage if the failure of a being the registered keeper and an administration fee of covered component causes another covered component 25 paid. In the event of death, we will transfer the to fail. Damage caused by non-covered components balance of this agreement to an immediate relative which cause damage to covered components are not without charge. covered by this agreement. 27. You have the right to cancel this warranty agreement 34. This warranty agreement does not cover the within 14 days from the start date. If you have made a incorrect grade/use of fuel or any failure that has been payment to the supplying dealer then you should caused by the incorrect use of fuel. request a refund from them. We reserve the right to 35. This warranty agreement will not cover any cost decline your cancellation request and to charge an arising from any type of ineffectual, experimental or nonadministration fee if applicable. affective repair(s) or fault(s) that where inherent at the 28. This agreement does not cover failed parts needing time of purchase. to be replaced at the point of MOT, service or any 36. This warranty agreement will not cover any cost routine health checks whatsoever. arising from poor preparation. In most cases we will 29. YOUR VEHICLE MUST BE SERVICED BY A VAT instruct third party engineers to ascertain/confirm an REGISTERED GARAGE IN ACCORDANCE WITH THE inherent fault. MANUFACTURER'S RECOMMENDATIONS. You have a 37. This warranty agreement does not cover bodily maximum of 1,000 miles or 30 days (which ever occurs damage/death, accident damage or any other damage sooner) to have the service completed. Failure to adhere howsoever caused. to this will result in your warranty agreement coming to 38. Any excess shown within your warranty agreement an end with no refund being given. All relevant service will be deducted from the overall agreed amount paid by invoices must be retained as we may request these to Centurion Warranties Ltd as part of a valid claim. be presented to us before you seek reimbursement for 39. Any additional benefit will form part of the maximum any claims you make. payout as detailed on your warranty application. 30. This warranty agreement will not cover timing belts 40. Any Warranty Extra selected will not form part of replaced as part of a routine service as stated by the your maximum claim limit unless your claim limit is lower manufacturer's schedule. However, this warranty than the one stated in this agreement. agreement will cover premature timing belt failure along 41. This warranty agreement will not cover acts of with any other damage caused by such failure. negligence or driver abuse which render components Centurion Warranties Ltd will request a service invoice inoperative. to prove the timing belt has been changed in 42. This warranty agreement will not cover any accordance with the manufacturer's service schedule if components that do not form part of the cover shown in it is deemed necessary. you warranty agreement.

22 20 Centurion Warranties Notes

23 Warranty Agreement Protection for the road ahead

24 Centurion Warranties Calverley House 55 Calverley Road Tunbridge Wells Kent TN1 2TU Admin +44 (0) Claims +44 (0) Fax +44 (0) CenturionWarrantiesLtd