Program Benefits. A Short Description of All Program Benefits

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Nancy Golden
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1 Program A Short Description of All Program

2 A truly great product is ultimately defined by the customer experience. True Coverage Coverage for exclusions that commonly create problems. Use this comparison chart to see how RoadVantage coverages stack up against other providers. Coverage RoadVantage Your Provider: Cosmetic Coverage: Alloy, Chrome/Clad Wheels Cosmetic Coverage: Wheel Covers (Hubcaps) Cosmetic Damage - Wheel Replaced if not Repairable Construction Zones Tire Pressure Monitor Sensors Snow Tires Car Wash Aftermarket Wheels Meeting Manufacturer s Specs with no surcharge Dent & Ding Hail Damage Benefit Dent & Ding Horizontal and Vertical Panels Dent & Ding Up to 4 inches vs. 2 inches Key Replacement Per Occurrence vs. Aggregate Key Replacement Additional Keys Replaced 7-Year Terms All Programs No Limits 1 Included in Plus programs. 2 Included in Preferred programs

3 PreferredPlus Bundles Compared Coverage Options PreferredPlus Bundles PreferredPlus PreferredPlus Care Repair/Replacement w/tpms Cosmetic Wheel Repair/Replacement Dent & Ding Repair w/hail Windshield Repair 24-Hour Roadside Assistance Key Replacement Wheel Covers Aftermarket Wheels Curb Damage Interior/Exterior Repair Chrome & Chrome Clad Wheels Program availability varies by state. Please contact your Regional Vice President for details.

4 PreferredPlus & PreferredPlus Care Protection Programs F&I PRODUCTS AND SOLUTIONS Drive Higher Profits on Retail Sales and Leases. The addition of Interior/Exterior Repair makes for our most comprehensive bundle coverage yet. Our newest PreferredPlus Protection program takes our already best-in-class program to the next level. Not only has RoadVantage reduced exclusions and upgraded coverage, now we have enhanced our already best-inclass PreferredPlus Protection program by adding Interior/Exterior Repair. This added coverage also makes this program an ideal solution for lease customers it s better than a typical lease wear & tear program because it provides benefits to customers during the life of their lease, rather than just at the lease end. Another industry first from RoadVantage. Toll Free: ROAD (7623) Protection Programs Copyright 2016, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited.

for retail customers Choose from 3 levels of coverage: One Solution, One Form Complete, comprehensive coverage No surcharges, all-inclusive Cosmetic Wheel & Appearance coverage important to

5 PreferredPlus Protection programs offer a complete solution for retail sales AND lease customers. Retail Sales PreferredPlus Leases PreferredPlus Care One Solution, One Form Complete, comprehensive coverage No surcharges, all-inclusive coverage in addition to the most popular protection for retail customers Choose from 3 levels of coverage: One Solution, One Form Complete, comprehensive coverage No surcharges, all-inclusive Cosmetic Wheel & Appearance coverage important to lease customers Choose from 3 levels of coverage: Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps) Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps) Dent & Ding Dent & Ding Windshield Repair Windshield Repair Interior Repair Key Replacement Key Replacement

6 Bundles: PreferredPlus Choose from 3 options 1. PreferredPlus w/curb Repair, or replace if necessary, any tire or wheel on the covered vehicle that is damaged by a road hazard, which includes curb damage Covers damage in construction zones, metal plates on the road, snow tires, car washes and TPMS Covers mounting, balancing, valve stems and taxes A wheel will only be replaced if it cannot be properly balanced or the tire will not seal Covers towing and flat tire assistance reimbursement up to $100 per Covers rental car reimbursement up to $35 per day for a maximum of two days 2. PreferredPlus Superior Includes all coverages, and Dent & Ding Repair Repairs minor dents and dings less than four inches on painted sheet metal body panels Paintless Dent Repair (PDR) process gently pushes dented metal back to its original form and will not harm the factory finish Hail damage deductible is covered up to $1000 when using Paintless Dent Repair Windshield Repair Permanent process to repair minor cracks, stars and chips on the front windshield less than six inches that are caused by a road hazard No maximum number of s during the term of the and no mileage limit Covers aftermarket wheels meeting manufacturer s specs Cosmetic Wheel Repair Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes curb damage Wheel covers are covered (hubcaps) If cosmetic damage is not able to be repaired, the wheel will be replaced Cosmetic Wheel Repair for Chrome and Chrome Clad Wheels Bonds glass together, restores strength to windshield and prevents damage from spreading Interior/Exterior Repair Exterior protection against acid rain, fading, chalking, road salt, tree sap, bird droppings, loss of gloss, and more Interior protection for damage to vinyl, leather, carpet, fabric, and upholstery If professional reconditioning does not repair the damage, interior surfaces will be replaced and exterior surfaces will be repainted 3. PreferredPlus Ultimate Includes all Superior coverages, and Key Replacement Up to $800 per with no limit if keys are lost or damaged and will not work Additional personal key replacement coverage up to $100 per Vehicle and home lock-out assistance up to $100 per Up to three home key replacements 24-Hour Roadside 24 hours a day, 7 days a week, including holidays Towing Assistance: If disabled the covered vehicle will be towed to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the customer at a maximum of $100 per Also Available: 2-Option Bundle Removes Key Replacement option keeps 24-hr ERS Preferred Bundle (without Plus) Removes Cosmetic Wheel Repair for chrome and chrome clad wheels Replacement-only program Battery Assistance: If the battery fails on the covered vehicle a jump-start will be provided up to $100 per Flat Tire Assistance: Service consists of removal of flat tire and replacement with the covered vehicle s spare tire up to $100 per Fuel, Oil, Fluid and Water Delivery Service: An emergency supply of fuel, oil, fluid and water will be delivered to a covered vehicle in immediate need. The customer must pay the service provider at the disablement site for the actual cost of the fuel or fluids Lock-out Assistance: If the keys are locked inside the covered vehicle, assistance to gain entry will be provided up to $100 per Without Interior/Exterior Repair Removes Interior/Exterior repair benefits Additional that Apply to Each Program Option No deductible 7-Year Terms *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. Not covered in Alabama. Not available in California. RDV_0117

7 Bundles: PreferredPlus Care Choose from 23 Vantage options program options with these coverages offered: 1. PreferredPlus Care Cosmetic Wheel Cosmetic Wheel Repair Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes curb damage Wheel covers are covered (hubcaps) If cosmetic damage is not able to be repaired, the wheel will be replaced Cosmetic Wheel Repair for Chrome and Chrome Clad Wheels 2. PreferredPlus Care Superior Includes all Cosmetic Wheel coverages, and Dent & Ding Repair Repairs minor dents and dings less than four inches on painted sheet metal body panels Paintless Dent Repair (PDR) process gently pushes dented metal back to its original form and will not harm the factory finish Hail damage deductible is covered up to $1000 when using Paintless Dent Repair Windshield Repair Permanent process to repair minor cracks, stars and chips on the front windshield less than six inches that are caused by a road hazard Bonds glass together, restores strength to windshield and prevents damage from spreading Interior/Exterior Repair Exterior protection against acid rain, fading, chalking, road salt, tree sap, bird droppings, loss of gloss, and more Interior protection for damage to vinyl, leather, carpet, fabric, and upholstery If professional reconditioning does not repair the damage, interior surfaces will be replaced and exterior surfaces will be repainted 3. PreferredPlus Care Ultimate Includes all Superior coverages, and Key Replacement Up to $800 per with no limit if keys are lost or damaged and will not work Additional personal key replacement coverage up to $100 per Vehicle and home lock-out assistance up to $100 per Up to three home key replacements 24-Hour Roadside 24 hours a day, 7 days a week, including holidays Towing Assistance: If disabled the covered vehicle will be towed to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the customer at a maximum of $100 per Battery Assistance: If the battery fails on the covered vehicle a jump-start will be provided up to $100 per Flat Tire Assistance: Service consists of removal of flat tire and replacement with the covered vehicle s spare tire up to $100 per Fuel, Oil, Fluid and Water Delivery Service: An emergency supply of fuel, oil, fluid and water will be delivered to a covered vehicle in immediate need. The customer must pay the service provider at the disablement site for the actual cost of the fuel or fluids Lock-out Assistance: If the keys are locked inside the covered vehicle, assistance to gain entry will be provided up to $100 per Also Available: 2-Option Care Bundle Removes Key Replacement option keeps 24-hr ERS Preferred Care Bundle (without Plus) Removes Cosmetic Wheel Repair for chrome and chrome clad wheels Bundles without Exterior No exterior repair interior repair only No replacement of interior surfaces repair only Bundles with Repair/Replace If windshield is not repairable, it will be replaced. Additional that Apply to Each Program Option No deductible 7-Year Terms Preferred Care vs Preferred Removes, keeps Cosmetic Wheel Repair More cost-effective bundle Ideal for lease customers *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. Not covered in Alabama. Not available in California. RDV_0117

8 Products: Programs PreferredPlus w/curb Repair, or replace if necessary, any tire or wheel on the covered vehicle that is damaged by a road hazard, which includes curb damage Covers damage in construction zones, metal plates on the road, snow tires, car washes and TPMS Covers mounting, balancing, valve stems and taxes A wheel will only be replaced if it cannot be properly balanced or the tire will not seal Covers towing and flat tire assistance reimbursement up to $100 per Covers rental car reimbursement up to $35 per day for a maximum of two days No maximum number of s during the term of the and no mileage limit Cosmetic Wheel Repair Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes curb damage Wheel covers are covered (hubcaps) If cosmetic damage is not able to be repaired, the wheel will be replaced Cosmetic Wheel Repair for Chrome and Chrome Clad Wheels Additional No deductible 7-Year Terms PreferredPlus Cosmetic Wheel Repair Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes curb damage Wheel covers are covered (hubcaps) If cosmetic damage is not able to be repaired, the wheel will be replaced Cosmetic Wheel Repair for Chrome and Chrome Clad Wheels Additional No deductible 7-Year Terms Also Available: Preferred Cosmetic Wheel Repair Program Removes coverage for chrome and chrome clad wheels Also Available: Preferred Program Removes Cosmetic Wheel Repair for chrome and chrome clad wheels Replacement-only program *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. Not available in California. RDV_0117

9 Products: Theft Protection $2500 Theft Protection Applies RoadVantage Vehicle Anti-Theft System $2500 Benefit plus $500 toward the insurance deductible if the covered vehicle is stolen and nonrecoverable Additional $1000 Travel Allowance: Expenses for meals and lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence $1000 Airfare Allowance: Expenses for airfare to return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence $500 Rental Car Allowance: Rental car expenses incurred in excess of what is not covered by insurance are reimbursed up to $35 per day for a maximum of $500 $5000 Theft Protection Applies RoadVantage Vehicle Anti-Theft System $5000 Benefit plus $1000 toward the insurance deductible if the covered vehicle is stolen and non-recoverable Additional $1000 Travel Allowance: Expenses for meals and lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from home $1000 Airfare Allowance: Expenses for airfare to return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence $500 Rental Car Allowance: Rental car expenses incurred in excess of what is not covered by insurance are reimbursed up to $35 per day for a maximum of $500 $3000/$2000 Theft Protection Applies RoadVantage Vehicle Anti-Theft System $3000 plus $1000 toward the insurance deductible if the covered vehicle is stolen and nonrecoverable $2000 Replacement Allowance toward the purchase of a replacement vehicle if the covered vehicle is stolen and non-recoverable Additional $1000 Travel Allowance: Expenses for meals and lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from home $1000 Airfare Allowance: Expenses for airfare to return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence $500 Rental Car Allowance: Rental car expenses incurred in excess of what is not covered by insurance are reimbursed up to $35 per day for a maximum of $500 GPS Theft Protection Available with $5000 and $3000/$2000 Theft Protection Plans Dealer Dynamic inventory and reporting, with instant vehicle locating Geofences for multi-lot management and security Easy to install, no cut or spliced wires Access via mobile devices both Apple and Android smartphones Dealer & Customer Support call center available 24/7 Consumer login on dealer website can help drive retention Customer 1, 3 to 5-Year Upsells: GPS is available in $5000 and $3000/$2000 Theft Protection Plans, and includes all benefits in these programs, in addition to the following customer benefits: - Stolen Vehicle Recovery - Low battery, speed and boundary alerts - Locate from any Apple or Android smartphone 24/7 - Emergency assistance: GPS rep will assist customer in contacting police, and assist police in locating vehicle - Transferable between vehicles for no additional subscription fees - Dealer & Customer Support call center available 24/7 *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. RDV_0117

10 Products: Standalone Dent & Ding Repair Repairs minor dents and dings less than four inches on painted sheet metal body panels Paintless Dent Repair (PDR) process gently pushes dented metal back to its original form and will not harm the factory finish No deductible Windshield Repair Permanent process to repair minor cracks, stars and chips on the front windshield less than six inches that are caused by a road hazard Bonds glass together, restores strength to windshield and prevents damage from spreading A trained technician will repair the damaged windshield, to avoid the cost of replacement No deductible Windshield Repellency Improves clarity & visibility and reduces night glare Extends reaction time Allows insects, ice and snow to be removed more easily Deflects small road debris Reduces pitting and scratching Key Replacement Up to $450 per for the Premium Program and up to $800 per for the Superior Program with no limit if keys are lost or damaged and will not work Additional personal key replacement coverage up to $100 per 24-hour vehicle and home lock-out assistance up to $100 per Up to three home key replacements 24-hour roadside assistance if keys are lost or damaged and will not work-towing service available up to $100 per Services available 24 hours a day, 7 days a week, including holidays No deductible GAP Certain amounts owed on the covered vehicle will be canceled if it is totaled or stolen Waived amounts owed up to $50,000 Available up to 150% of the MSRP for new vehicles and 150% of an established retail guide for pre-owned vehicles Available with a financing term up to 84 months and a financed amount of up to $100,000 The customer will be responsible for paying all primary insurance deductibles over $1000 Also Available: Windshield Repair and Replacement Program If windshield is not repairable, it will be replaced *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. RDV_0117

11 Products: Environmental Environmental Superior Applies RoadVantage Treatment System Exterior paint protection against: - Fading - Chalking - Loss of gloss - Acid rain - Tree sap - Bird droppings - Industrial fallout - All insects (provided they are removed within 2 days) - Hard water etching - Road salt - De-icing agents - Accidental paint overspray - Sand abrasions Exterior protection also includes: - Sideview mirrors - Headlight lenses - Chrome water spotting - Brake dust staining on aluminum alloy wheels Interior carpet, fabric, vinyl and leather protection against: - Permanent damage from fading - Chewing gum, food and drink stains - Lipstick and makeup stains - Crayon stains - Pet stains - Blood stains - Urine stains - Vomit stains - Oil-based stains Interior protection also includes: - Damage to plastic, vinyl or leather surfaces from ultraviolet rays causing fading, discoloring and cracking - Damage from punctures, rips and tears - Covers saddle leather Covers rental car reimbursement up to $50 per day for a maximum of $250 No maximum number of cleanings and repairs during the term of the 8834 N. Capital of Texas Hwy., Suite 250 Toll Free: ROAD (7623) Austin, Texas *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. RDV_0117

12 Copyright 2017, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited. RDV_0117

Ultimate Care Protection

Ultimate Care Protection Plan A Plan B Plan C Wheel Coverage 3 3 3 3 Ultimate Care Protection Key 3 Wheel Coverage A repair process that restores the appearance of your wheels. Repairs scrapes, scratches,