Customer Service Price List Valid from February EURO, incl. 19% VAT

Transcription

1 Customer Service Price List Valid from February 2016 EURO, incl. 19% VAT

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3 Full Service Service Recommendation Your Glashütte Original should be inspected on a regular basis, that means every 3 5 years. An overhaul acts as a precaution to ensure the permanent and precise functioning of the watch, and thus maintain its value. Our full service includes the following operations: Movement 1. Dismantling of the complete movement 2. Visual test of individual parts in connection with damages, wear and tear 3. Cleaning and lubrication of all parts 4. Replacement of hands and worn parts, if necessary 5. Assembling and check of the function of the movement 6. Adjustment of the daily middle rate of the watch 7. Test of all parameter according to the standards of Glashütte Original Case and Metal Bracelet 1. Cleaning and refurbishment of case and metal bracelet 2. Replacement of crown, tube, pushers and correctors, if necessary (parts included except precious metal parts which are invoiced separately) 3. Renewal and test of water resistance Test of 1. Aesthetics 2. Function 3. Winding power and power reserve 4. Rate 5. Water resistance

4 Full Service Price List Recommended retail price, subject to errors and alterations. Full Service Full Service Level Specification Caliber on Leather Strap in EUR on Metal Bracelet in EUR 1 Manual winding without complication 12-50, Automatic without complication bis /53/59 2 Manual winding with small complication / bis 49-05/08/09/10/12 Automatic with small complication bis /58 Automatic twin spring barrel without complication bis 11 3 Manual winding Perpetual Calendar /13 50 PanoReserve 65 PanoInverse XL 66 Chronograph /32/34 Star Collection 90/65 PanoMatic Collection 90/91 Automatic twin-spring barrel with small complication /03/04/06/ /15

5 Recommended retail price, subject to errors and alterations. Full Service Full Service Level Specification Caliber on Leather Strap in EUR on Metal Bracelet in EUR 4 PanoGraph Senator Chronometer 58 Automatic Perpetual Calendar with panorama date 39-50/51/ /07 5 Senator Chronograph Panorama Date 37 1, , Senator Rattrapante 99 Pocket Watch No PanoMaticChrono 95 PanoMaticCounter XL 96 Senator Calendar Week PanoRetroGraph 60 1, , Tourbillon 41, 43, 46 51, 52, 53 93, 94 Senator Diary Grande Cosmopolite Tourbillon 89 Service offer on request Repair and restoration of historic watches are subject to the condition of the movement and availability of spare parts. Our warranty We offer a 24 months warranty on the work carried out. In the event of a fault covered by this warranty, we will, at our discretion and without cost to you, rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by anybody who is not authorized to do so by Glashütte Original.

6 Basic Partial Service Recommended retail price, subject to errors and alterations. The basic partial service is always carried out alongside the partial repair and is a seperate service that is not included in the full service. The following operations are included in the price of the basic partial service, if you send in the complete watch for repair: Renewal of water resistance including replacement of all seals Replacement of hands, if necessary Cleaning of case and metal bracelet Level Basic Partial Service in EUR Our warranty We offer a 24 months warranty for the repairs detailed above including the exchanged original replacement parts. In the event of a fault covered by this warranty, we will, at our discretion and without cost to you, rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by anybody who is not authorized to do so by Glashütte Original.

7 Partial Service Recommended retail price, subject to errors and alterations. The following operations are carried out as a partial service and only alongside the basic partial service: Replacement of crown tube pushers correctors bezel glass The costs of the partial service consist of the basic partial service and material price. (Please find our corresponding price list on our service website: Level Refurbishment of Case in EUR Refurbishment of Metal Bracelet in EUR Repair of Metal Bracelet in EUR Our warranty We offer a 24 months warranty for the repairs detailed above including the exchanged original replacement parts. In the event of a fault covered by this warranty, we will, at our discretion and without cost to you, rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by anybody who is not authorized to do so by Glashütte Original.

8 Pavonina Service Price List Recommended retail price, subject to errors and alterations. The full service includes the following operations: Maintenance of movement Replacement of the battery and proper disposal Visual test of individual parts in connection with damages, wear and tear Cleaning and lubrication of all parts Replacement of hands and worn parts, if necessary Adjustment of the daily middle rate of the watch Test of all parameter according to the standards of Glashütte Original Renewal and test of water resistance including replacement of all seals Cleaning and Refurbishment of case and metal bracelet Full service on Leather Strap in EUR Recommended retail price: 240,- Full service on Metal Strap in EUR Recommended retail price: 265,- Our warranty We offer a 24 months warranty on the work carried out. In the event of a fault covered by this warranty, we will, at our discretion and without cost to you, rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by anybody who is not authorized to do so by Glashütte Original.

9 Recommended retail price, subject to errors and alterations. Basic Partial Service Replacement of battery The replacement of battery is always carried out alongside the basic partial service. The basic partial service includes the following operations: Replacement of the battery and proper disposal Renewal of water resistance including replacement of all seals Replacement of hands, if necessary Cleaning of case and metal bracelet Visual test Recommended retail price: 85,- The following operations are carried out as a partial service and only alongside the basic partial service: Replacement of crown tube crystal The costs of the partial service consist of the basic partial service and material price. (Please find our corresponding price list on our service website: Refurbishment of Metal Bracelet in EUR Recommended retail price: 45,- Refurbishment of Case in EUR Recommended retail price: 60,- Repair of Metal Bracelet in EUR Recommended retail price: 60,- Our warranty We offer a 24 months warranty for the repairs detailed above including the exchanged original replacement parts. In the event of a fault covered by this warranty, we will, at our discretion and without cost to you, rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by anybody who is not authorized to do so by Glashütte Original. Individual engravement of case back The individual engravement enables the personalization of your Pavonina. The case back of your Pavonina is individually engraved alongside the basic partial service. Some engraving examples are shown on our homepage. The costs depend on the kind of the required engraving and can be requested directly in our Service Department.

10 Glashütter Uhrenbetrieb GmbH. Altenberger Straße Glashütte/Sachsen. Tel