O U R V A L U E D C U S T O M E R

Transcription

1 O U R V A L U E D C U S T O M E R Cori Nastro Service Consultant S. Hinton Certified Technician Y O U R V E H I C L E Year 2010 Make Dodge Model Nitro Engine Type 3.7L V6 K SOHC (MFI) Odometer 124,596 VIN # 1D4PT4GK0AW License # Date 12/30/2015

2 Table of Contents... Original Customer Requests Package Results Recommended Services Additional Information Original Customer Requests The following is what you requested we perform or investigate regarding your vehicle: A. 108 POINT INSPECTION Package Results Multi Point Inspection Pre Owned Cautioned Task Observation Recommendation Done Inspect/measure right front tire tread depth Found abnormally worn front tires 7/32" (5.554 MM) Perform alignment Inspect rims for damage Inspect/measure left rear brake pads/shoes Inspect/measure right rear brake pads/shoes Inspect/measure left front brake pads/shoes Inspect/measure right front brake pads/shoes Check engine for oil leaks Inspect battery terminals/cables Found bent/damaged right front rim 5/32" (3.967 MM) 5/32" (3.967 MM) 5/32" (3.967 MM) 5/32" (3.967 MM) Found engine oil leak Found battery to be dirty and in need of service Service battery Check idle speed Found throttle body to be dirty Clean and service throttle body 2

3 Cautioned Task Observation Recommendation Done Inspect air cleaner element Found air cleaner element to be Replace air filter element dirty Check engine oil level/condition Found engine oil to be dirty Change engine oil and filter Check engine coolant level/condition Inspect windshield wiper blades Check windshield wiper/washer operation Check automatic transmission for normal operation/shifting Found coolant to be diluted Found wiper blades to be worn out Found wiper blades to be worn out Found automatic transmission to slip Cooling system flush service Replace windshield wiper blades Replace windshield wiper blades Diagnose automatic transmission problem Passed Task Observation Recommendation Done Inspect/measure left rear tire tread 7/32" (5.554 MM) depth Inspect/measure right rear tire tread depth Inspect/measure left front tire tread depth 7/32" (5.554 MM) 7/32" (5.554 MM) Passed Tasks Visually inspect EVAP system Inspect catalytic converter Inspect exhaust system heat shields Inspect exhaust system for leaks, damage, and loose parts Inspect inner fenders and mud guards Inspect under car splash shields Inspect frame and chassis Inspect/measure left rear tire tread depth Inspect/measure right rear tire tread depth Inspect/measure left front tire tread depth Inspect brake calipers and wheel cylinders Inspect lug nuts/wheel studs Inspect brake hoses and lines Check tire pressure Inspect rear brake drums/rotors Inspect front brake drums/rotors Check rear sway-bar links and bushings Check rear suspension bushings Check rear strut/shock mounts Check steering gear assembly Check front strut/shock mounts Check front sway-bar links and bushings Check control arm bushings Check/lubricate tie-rod ends Check/lubricate ball joints Check rear wheel bearings for noise/play Check front wheel bearings for noise/play Inspect u-joints and driveline slip-joints Inspect front axle CV joints and boots Inspect rear axle CV joints and boots Inspect torque mounts Inspect engine mounts Inspect automatic transmission mounts for damage Check front differential fluid level/condition Check manual transmission fluid level and condition Check front axle seals for leaks Check front differential for leaks Check rear axle seals for leaks Check rear differential for leaks 3

4 Inspect fuel tank, lines, and connections Check power steering system for leaks Check cooling system for leaks Check brake system for leaks Check automatic transmission cooler hoses for damage or leaks Check automatic transmission for leaks Visually inspect AIR system Visually inspect PCV system Visually inspect EGR system Check alternator/charging system Check battery fluid level Inspect wiring harness and connections Inspect fuel hoses, lines, and connections Inspect fuel injection system Inspect ignition wires (spark plug wires) Inspect timing belt/balance shaft belts Inspect accessory drive belts Inspect ABS diagnostic system (ABS warning light) Inspect brake booster Inspect radiator cap Check electric cooling fan operation Inspect fan hub Inspect cooling system hoses Check condenser cooling fan operation Inspect heater hoses Check brake fluid level/condition Inspect body for damage, dings, and dents Check back-up light operation Check headlight low and bright beam Check windshield washer fluid level/condition Check automatic transmission fluid level and condition Check hazard light operation Check taillight, turn signal, side marker, and license plate lights Inspect headlight assemblies for cracks/damage Check power steering fluid level/condition Inspect/lubricate door latches and mechanisms Check brake light operation Inspect taillight, turn signal, and side marker assemblies for cracks/damage Check seatbelts for normal operation/condition Inspect SRS system Check power window operation Check power locking system operation Inspect rear window defroster operation Inspect cabin air/hepa filter (if equipped) Check dash and interior lights Inspect onboard diagnostics system (check engine light) Inspect rear shocks and struts; check operation Check rear differential for abnormal noise Check engine performance/smooth acceleration Check air flow switching control (floor, dash vent, and defroster outlets) Check air conditioning operation Inspect SRS diagnostic system (SRS warning light) Scan vehicle computer for fault codes Inspect front shocks and struts; check operation Check for abnormal engine noise/vibrations Check starter/starting system Check blower motor operation (all speeds) Check brake pedal travel/free-play Inspect ABS diagnostic system (ABS warning light) Inspect parking brake adjustment/operation Check front differential for abnormal noise Check cruise control operation (including resume) Check ease of starting Recommended Services Our technicians recommend the following services for your vehicle. Original Customer Requests Status Deferred Approved A. 108 POINT INSPECTION X 4

5 Subtotal Original Customer Requests Status Deferred Approved Inspection Recommendations Status Deferred Approved Clean and service throttle body (Found throttle body to be dirty) Caution Diagnose automatic transmission problem (Found automatic transmission to slip) Caution Service battery (Found battery to be dirty and in need of service) Caution See AI-22 Replace windshield wiper blades (Found wiper blades to be worn out) Caution See AI-24 Cooling system flush service (Found coolant to be diluted) Caution See AI-28 Perform alignment (Found abnormally worn front tires) Caution See AI-29 Replace air filter element (Found air cleaner element to be dirty) Caution See AI-31 Change engine oil and filter (Found engine oil to be dirty) Caution See AI-36 Subtotal For "See AI-" items see the "Additional Information" section Additional Information Below is information we feel would help you better understand some of the reasons for taking preventive maintenance steps -- steps that help to ensure the reliability and safety of your vehicle for you and your family. ** The following section may contain instructions for servicing various components of your vehicle. These are an overview of the process that will be performed by a skilled technician in our shop. They are not intended to be a guide for a do-it-yourself operation. 5

6 Service Battery The first step is to remove the negative battery cable. Next remove the positive battery cable. Clean all corrosion and dirt from the battery top and case. Clean the battery terminals and battery cable ends with a terminal cleaner tool and battery cleaning solution. Remove the battery service caps and top off the cells with distilled water as necessary. Replace the caps. Reinstall the positive battery cable. Reinstall the negative battery terminal last. Coat the terminals and battery cable ends with anti-corrosive treatment. The battery is the heart of your vehicle's electrical system. Neglecting the battery can result in your vehicle not starting when you need it most. If battery cable ends are neglected, corrosion can make its way into the battery cables causing a high resistance condition that will cause starting problems and can cause other problems with your vehicles electrical system that can be expensive to repair. AI-22 Corroded Battery Cable Terminal A clean, well maintained battery will last longer and perform better than a neglected one. Additionally, it will help ensure that your engine will start when you need it to most. Keeping your battery serviced ensures that your vehicles electrical system will continue to work properly. Replace Windshield Wiper Blades Remove the wiper blades from the wiper arms following the vehicle manufacturer's instructions (found in the owner's guide). Install new wiper blade assemblies onto the wiper arms. Thoroughly clean the windshield. The ability to drive safely interests all of us. Having a clean windshield is a necessity for safe driving. Most driving decisions are dependent on the driver having a clear view of the road ahead. Worn or torn wiper blades do not effectively clean the windshield, and a dirty windshield can obstruct the drivers view, possibly resulting in an accident. Clean, Maintained Battery Cable Terminal AI-24 Impaired View From Worn Wiper Blades Most wiper blade manufacturers recommend replacing your wiper blades every 6 months or 6,000 miles. Something as simple and as inexpensive as replacing your windshield wiper blades will make your driving experience for you and your family a safer one. New Wiper Blades. 6

7 Replace Engine Coolant Remove the coolant pressure cap. Open the radiator drain valve. Open the engine coolant drain valve. Allow the coolant to completely drain from the engine and radiator. Close the radiator drain valve and the engine coolant drain valve. Refill the engine with an approved coolant/water mix according to the vehicle manufacturer s specifications. Replace the coolant pressure cap. Start the engine and allow it to run until it reaches normal operating temperature. Shut the engine off and allow it to completely cool down. Remove the coolant pressure cap and top of the coolant as necessary. Note: Some coolant may be in such poor condition that a Coolant Flush is necessary to aid in removing the corrosion and deposits that were created in the engine and the radiator. If so, an approved coolant/flushing machine is required for this procedure. The engine s coolant is what pulls the heat from it and then dissipates the heat when it enters the radiator. The engine's cooling system is complex system comprised of many components and materials. The most common materials used are Aluminum, Plastic, Copper, Brass, Rubber, and Steel. The engine coolant must be compatible with all of them. The engine coolant is designed to transfer heat, stop corrosion, and provide lubricant for the water pump seal. Used antifreeze can become acidic, and acidic fluid along with the dissimilar alloys used in your cooling system actually create a crude battery. This condition can cause accelerated corrosion of these materials. Changing the coolant according to a preventative maintenance schedule will prevent this acidic condition, and help prevent corrosion, and expensive repairs. AI-28 Dirty, Acidic Coolant (antifreeze) New engine Coolant (antifreeze) Replacing the engine coolant as a part of a scheduled maintenance program is essential to your vehicles reliability and longevity. New engine coolant has a non-acidic, noncorrosive PH level that will not destroy your cooling system components. The use of proper engine coolant will help keep your engine from overheating, and can help prevent the engine from freezing during cold weather conditions. 7

8 Perform Wheel Alignment Inspect the front and rear suspension components for any signs of wear or damage. Using wheel alignment equipment, adjust the suspension and wheels to the vehicle manufacture s specifications. Vehicle suspensions can wear with age and repeated heavy use. Rough road surfaces and an occasional pothole can change the vehicle s wheel alignment. A wheel alignment can improve your steering control and overall vehicle handling. It can also help prevent abnormal tire wear by bringing the vehicle suspension components back to the vehicle manufacturer s specifications. This important step will keep your vehicle driving the way it was designed to. Keep in mind that a vehicle alignment is necessary any time a worn suspension part is replaced. AI-29 Abnormal Tire wear From a Vehicle that is out of Alignment. Even slightly worn suspension components can affect the vehicle's wheel alignment. This can lead to premature wear of tires and reduce overall vehicle comfort and safety. A vehicle with worn out suspension parts can be unsafe to drive. Maintaining your vehicle suspension and performing regular wheel alignments along with tire rotation can help keep your vehicle safe and reliable. Replace Air Filter Element Remove the Air Filter Element from the air filter housing. Clean the air filter housing and inspect the fresh air duct hose for damage, dirt or obstructions. Inspect the warm air intake hose for signs of deterioration. Replace as necessary. Install a new filter element, and then reinstall the air filter housing access panel. A dirty or clogged air filter can affect the fuel economy and overall vehicle performance. Both Diesel and Gasoline powered engines are designed to maintain a specific air/fuel ratio. A restricted air filter can affect the way the engine maintains the correct air/fuel mixture. If the air filter is restricted, the fuel mileage and overall vehicle drivability can deteriorate rapidly. A Wheel alignment being Performed. AI-31 Extremely Dirty/Restricted Air Filter Replacing your air filter element is a quick and effective way to keep your engine running at its peak performance. New Air Filter 8

9 Change Engine Oil and Filter Raise the vehicle using a professional automotive lift. Position a drain pan under the vehicle's oil pan. Remove the engine oil pan drain plug. Allow all of the oil to drain (it helps if the engine oil is warm prior to be drained). Reinstall the oil drain plug using a new oil drain plug gasket, and torque the drain plug to the vehicle manufacturer's specifications. Next, remove the oil filter from the engine. Lubricate the seal on the new filter using clean motor oil. Install the new oil filter on the engine and tighten it to specification. Then carefully lower the vehicle. Refer to the vehicle manufacturer s service literature, and then refill the engine with the correct amount of motor oil specified by the manufacturer. Start the engine and allow it run for over 30 seconds. Shut the engine off and check for any oil leaks beneath the vehicle. Then open the hood, locate the oil dipstick and check the oil level. Top off as necessary. Changing your engine oil and filter is the single most important vehicle maintenance that you can perform to ensure long engine life. Engine oil that is not changed when is should can develop sludge which can cause serious engine damage in less than 15,000 miles. Today s engine oils have additives and detergents that help to prevent sludge formation, but engine heat will eventually break down these additives so they can no longer protect your engine. The solution is to change your engine oil and filter at the recommended service intervals to ensure that your engine runs reliably for many years. AI-36 Sludge From Lack of Oil Changes Clean, Maintained Engine Internals Changing your engine oil and filter at or before the factory recommended service interval is the best way to protect your engine from premature wear or complete failure. Today s modern engines commonly last far beyond 100,000 miles when they are properly maintained with regular oil and filter changes. An oil and filter change is an inexpensive way to promote engine longevity and ensure good engine performance. 9