Regional Products Training in Singapore

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Aileen Barrett
5 years ago
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APRIL 2009 South East Asia & South Asia ANNOUNCEMENT Cummins Filtration International Corp.

com Regional Products Training in Singapore Inside This Issue : Announcement : Regional Products Training in Singapore Pg. 1 Technical Flash: Oil Pump Prime Pg.

The participants included sales, service and customer service staff from Scott and English-Malaysia, Cummins Sales and Service Singapore and STD&T.

1 APRIL 2009 South East Asia & South Asia ANNOUNCEMENT Cummins Filtration International Corp. 8 Tanjong Penjuru, Singapore Tel : (65) Fax : (65) For enquiries please contact : michael.tan@cummins.com Regional Products Training in Singapore Inside This Issue : Announcement : Regional Products Training in Singapore Pg. 1 Technical Flash: Oil Pump Prime Pg. 3 Products Updates : New Products Pg. 5 Obsolete/Replacement Products Pg. 6 Cummins Filtration Singapore (CFS) recently conducted the Fleetguard product training course. The participants included sales, service and customer service staff from Scott and English-Malaysia, Cummins Sales and Service Singapore and STD&T. The programme helped them develop a better understanding of the system operations behind Cummins engines encompassing Air, Fuel, Lube and Cooling systems. Newsletter Updates: For free Newsletter updates, follow onto the link below. en/product_literature/ en_lit_asia.shtml#newsletters This workshop allowed all the participants to understand more about Fleetguard products, by giving them the opportunity to handle the product cutaways and see its features first-hand. Apart from showing them the complete line of Fleetguard products, all its features were also explained in detail. By the end of the day, the participants had a clear understanding of the products and was more confident in handling them.

Vincent Leong, Business Manager for South East Asia, Pipat M.

knowledge and confidence in Fleetguard products.

This will be extremely useful in helping participants manage logistics for timely delivery to end-users,

The product training and warehouse visit demonstrated Cummins Filtration s commitment to help improve the

As David, Filtec Parts Manager, said, Training was a good eye opener to understand the technology of

2 Vincent Leong, Business Manager for South East Asia, Pipat M. and Michael Tan, graciously shared the experience with everyone to further boost the sales team s knowledge and confidence in Fleetguard products. Helen, CFS Operations Manager, gave a warehouse tour showing an exclusive view of the control system. This will be extremely useful in helping participants manage logistics for timely delivery to end-users, and improve on the ability to meet and exceed customer expectations. The product training and warehouse visit demonstrated Cummins Filtration s commitment to help improve the product knowledge and confidence of the distribution partner. As David, Filtec Parts Manager, said, Training was a good eye opener to understand the technology of Fleetguard product applications. The product training enhanced the concept of a proper engine maintenance, especially the effect of coolant maintenance. This will definitely help in my daily communication to customer in advising them on cost effective engine maintenance., added Ms. Minh Chau of STD&T. 2

TECHNICAL FLASH Oil Pump Prime Immediately after an oil change, one of the most confusing issues to face the typical do-ityourselfer or professional mechanic is lack of oil pressure on engine

3 TECHNICAL FLASH Oil Pump Prime Immediately after an oil change, one of the most confusing issues to face the typical do-ityourselfer or professional mechanic is lack of oil pressure on engine start-up. Although not a common occurrence, it is very possible that the oil pump may lose its prime during the oil change. When the used motor oil is drained from the engine, the oil may also drain from the oil pump pickup tube and possibly from the oil pump itself. When new motor oil is added, the pump's pickup tube inlet again becomes submerged, trapping air in the tube on the suction side of the oil pump. The trapped air will cause cavitation of the pump and prevent it from producing oil flow and subsequent oil pressure. The low oil pressure light will remain on or the oil pressure gauge will register little or no pressure when the engine is started. Many installers tend to blame this on the oil filter and assume that the filter is blocking the flow of oil. Since the filter is now suspect, the installer will install a second filter. Sometimes this solves the problem because the trapped air was released when the first filter was removed. Of course, the installer's suspicion that the filter was at fault has increased. The point is, the oil filter was not the problem and, in most cases, there is a simple solution. If the low oil pressure light remains on or the oil pressure gauge reads little or no pressure within 30 seconds of engine start-up, stop the engine. Loosen the oil filter until the sealing gasket barely touches the filter mounting base. Disable the ignition system so the engine will not start. Turn the engine over with the starter until oil appears at the sealing gasket. DO NOT CRANK THE ENGINE FOR MORE THAN 30 SECONDS. After oil appears at the gasket, tighten the filter and wipe off the excess oil. Start the engine. Oil pressure should return to normal within ten seconds. 3

4 TECHNICAL FLASH (cont d from page 3) If the above procedure fails, it may be necessary to remove the filter and use an oil squirt can, with clean motor oil, to squirt oil into the oil filter's mounting base inlet hole, which is adjacent to the threaded mounting stud. This will prime the pump. Next, fill the filter with oil, reinstall and tighten. Oil pressure should return to normal within ten seconds after starting the engine. Replacing the oil in the crankcase immediately after draining will prevent the oil pump from losing it's prime. Also, make sure the spin-on oil filter is installed correctly. Printed installation instructions will be found either on the filter itself or on the filter box. 4

5 PRODUCT UPDATES NEW PRODUCTS As of April

6 PRODUCT UPDATES OBSOLETE / REPLACEMENT

Product Training in Cambodia

Product Training in Cambodia MAY 2009 South East Asia & South Asia Cummins Filtration International Corp. 8 Tanjong Penjuru, Singapore 609019 Tel : (65) 6266 3833 Fax : (65) 6265 6909 For enquiries please contact : michael.tan@cummins.com