Motor Vehicle Working group 15 February 2017 Access to vehicle repair and maintenance information (RMI)

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1 Mtr Vehicle Wrking grup 15 February 2017 Access t vehicle repair and maintenance infrmatin (RMI) Internal market, Industry, Entrepreneurship and SMEs

2 What is RMI? Vehicle repair and maintenance infrmatin means all infrmatin required fr: diagnsis, servicing, inspectin, peridic mnitring, repair, re-prgramming r re-initialising, r remte diagnstic supprt f the vehicle and which the manufacturers prvide fr their authrised dealers and repairers.

3 Actrs in RMI Manufacturers shall prvide unrestricted and standardised access t vehicle OBD infrmatin, diagnstic and ther equipment, tls including any relevant sftware and vehicle RMI t independent peratrs. Vehicle manufacturers (OEMs) RMI Fees Manufacturers may charge reasnable and prprtinate fees fr access t vehicle RMI based n time r transactin Independent Operatrs (IOs) Repairers Parts distributrs and whlesalers Manufacturers f diagnstic and repair tls Publishers f technical infrmatin

4 Means f access t RMI OEMs shall prvide access t vehicle RMI t IOs thrugh websites using a standardised frmat in a manner which is nn-discriminatry cmpared t authrised dealers and repairers. The SERMI scheme (security related repair and service infrmatin) creates a Eurpean-wide prcess fr accreditatin, apprval and authrisatin t access security-related vehicle RMI. CEN Standards mandated by the EC Websites develped by OEMs Secure Nn- Secure SERMI Scheme

5 Minimum cntent f RMI unequivcal vehicle identificatin; service handbks, including digital RMI recrds; wiring diagrams; diagnstic truble cdes; sftware calibratin identificatin number by vehicle type; prprietary tls and equipment; develpment f generic diagnstic tls and replacement cmpnents; test and diagnsis infrmatin; technical manuals, training material and wrking tls; infrmatin fr fitting parts r equipment nt vehicles; standard wrk units r time perids fr repair and maintenance tasks.

6 Type-apprval requirements n RMI Prf f cmpliance with RMI legal requirements. Manufacturer's certificate n access t vehicle RMI t be presented within 6 mnths frm the date f type-apprval. Step-by step, mixed r multi-stage type-apprvals: each manufacturer is respnsible fr prviding RMI related t its particular type-apprval r stage, and final manufacturer is respnsible fr WVTA RMI Exemptins: Small vlume manufacturers (HDV & T-cat) Natinal small series [T-cat (nly tractrs) & L-cat] MS penalties fr infringement shall be effective, prprtinate and dissuasive. They may include withdrawal r suspensin f type-apprval, fines r ther measures.

7 Technical requirements n RMI RMI t be prvided n pen text and graphic frmats r frmats which can be viewed and printed using standard sftware plug-ins cmmnly in use. Where pssible, keywrds in the metadata shall cnfrm t ISO :2010 (Cmmunicatin between vehicle and external equipment fr emissins-related diagnstics - Guidance n terms, definitins, abbreviatins and acrnyms). In general, widely accepted standards will be used t cnduct: Reprgramming f electrnic cntrl units (ECUs); Validatin f the cmpatibility f manufacturer-specific applicatin and vehicle cmmunicatin interfaces (VCI). In-vehicle cmmunicatin and cmmunicatin between ECUs and diagnstic service tls.

8 EU legislatin n RMI Light duty vehicles Regulatin (EC) N 715/2007 Heavy duty vehicles Regulatin (EC) N 595/2009 T-cat vehicles Regulatin (EU) N 167/2013 L-cat vehicles Regulatin (EU) N 168/2013 New prpsal fr a type-apprval Regulatin (EU) 2017/XXX Cnslidates existing RMI law Applies t trailers fr first time Applies RDS t LDV fr first time Pssible imprvements New elements t cnsider EC reprt n peratin f the RMI system Study n access t invehicle data and resurces

9 Mtr Vehicle Wrking grup 15 February 2017 Reprt n the peratin f the system f access t vehicle repair and maintenance infrmatin (RMI) Internal market, Industry, Entrepreneurship and SMEs

10 Mandated by Article 9 f Regulatin (EC) N 715/2007 (the Eur 5-6 Regulatin) by 2 July In 2011 mst Eur 5/6 vehicles were still under warranty- Based n a study carried ut in 2014 and published in Nvember cvering: - Legal cntext and timeline - Database analysis f 19 fficial RMI websites, 80 stakehlder interviews, surveys, Visit t three independent peratrs, and Presented t stakehlders and MS n several ccasins: MCWG & TC-MV. Adpted by the Cmmissin n 9 December 2016.

11 - Main findings f the study- Psitive remarks: Cmpliance with legislatin has imprved ver last years; OEMs have put cnsiderable effrt (funds) t cmply; Cnsumers have benefited frm market cmpetitin and lwer spending n repair and maintenance; Still t imprve: User interfaces and sftware incmpatibility prblems in OEM websites, Infrmatin frmat that facilitates electrnic prcessing, Delays in availability f RMI, Difficulties in identifying the right cntacts, Very lng timescales in reaching agreements, Price f access t infrmatin, and Cntractual clauses.

12 - Areas fr imprvement in EU legislatin - Integratin f the: CEN/ISO standards fr access via OEM s websites, and SERMI (Security related RMI) scheme. Other areas fr imprvement: Review f the principle f nn-discriminatin cmpared t the access granted t authrised dealers and repairers, Clarify certain terms, such as: standardised frmat, readily accessible, in a prmpt manner r unequivcal vehicle identificatin, Access t bulk data n parts, as identified by VIN, Exemptins fr small vlume / multi-stage manufacturers, Prcedure fr filing cmplaints with the TAAs, Update t technical prgress, including RDS.

13 Thank yu fr yur attentin DG GROW Unit C4 Further infrmatin: Internal market, Industry, Entrepreneurship and SMEs

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