CFO3 Connect East of England Case Officer

Transcription

1 CFO3 Cnnect East f England Case Officer Jb Pack Sva is cmmitted t safeguarding and prmting the welfare f children, yung peple and vulnerable adults, and expects all staff and vlunteers t share this cmmitment. Enhanced DBS checks will need t be cmpleted and any individual banned frm wrking with children/and r vulnerable adults shuld nt apply. When cmpleting the applicatin frm please ensure that yu prvide evidence f all the criteria in the persn specificatin. Sva is a Disability Cnfident Emplyer and actively welcmes applicatins frm disabled candidates. We perate a guaranteed interview scheme fr all disabled applicants whm the shrtlisting team determines meet the minimum criteria fr the pst (see essential criteria n the persn specificatin). Please ensure that yu highlight that yu are disabled n the diversity frm t ensure that yu are autmatically cnsidered fr a guaranteed interview, if yu meet the minimum criteria. Jb Reference: CO 1228/1229 Please ensure yu qute this reference n yur applicatin frm Base: Hme (within Nrflk, Sufflk, Suth Essex, Hertfrdshire r Bedfrdshire) Salary Range: 20,502-22,253 (pr rata, 28hrs per week) Starting Salary: 20,502 (pr rata, 28hrs per week) Hurs: 28 Hurs per week, part-time, 4 days a week Prject Funding end Date: 31/12/2020 Clsing Date: Midday, Friday 25 th August 2017 Interviews will be held: Wednesday 6 th September 2017

2 CFO3 Cnnect East f England Case Officer Jb Descriptin ORGANISATIONAL BACKGROUND Sva is a charity that wrks in the heart f cmmunities in England and Wales helping thusands f peple t steer clear f crime. When peple find themselves in difficult situatins, we make sure they have smene n their side t help them find the cnfidence t make chices t imprve the quality f their lives. Whether it is abut finding a jb r finding friends, understanding hw t manage mney r discvering new prspects, we help peple change their lives fr the better. Sva s visin is fr a sciety where peple have the stability and cnfidence t steer clear f crime and make better chices, building stability bth at wrk and at hme Sva wrks with a range f partners and receives funding frm a number f surces t ffer the persnal supprt and practical advice that enables peple t make better chices and imprve the quality f their lives. Sva is a whlly wned subsidiary f CGL, benefitting frm being part f the wider CGL grup and sharing its values and visin t enable thse in need t help themselves t lead independent and crime free lives. Fr infrmatin abut CGL and their wrk, please see their website CONTEXT The rle f Case Officer, Sva Cnnect (East f England), is critical t us achieving this missin. Our case management is service user-led fcusing n the achievement f hard utcmes, which supprt the service users within the framewrk f the pathways t reducing re-ffending (emplyment, educatin & training, husing, finance & debt, families, drug and alchl supprt). Bth Case Officer rles will be expected t cver an equal area f the regin as well as being able t cver fr ne anther as required. Supprt will be delivered in custdy at several prisns acrss the East f England as well as within the cmmunity fllwing release. Our Case Officers are there t prvide, thrugh vlunteer mentring, intensive, prfessinal supprt, mtivatin, knwledge and expertise. Experience f vlunteer recruitment and management wuld be an advantage.

3 Wrking with partners acrss the third, public and private sectrs the rle als requires a cmmitment t multi-agency wrking and the ability t fster psitive relatinships with vlunteers, partners, funders and key stakehlders. PRINCIPAL TASKS Meet mnthly referral targets frm custdy and cmmunity, attending meetings with participants and stakehlders as necessary Wrk clsely with Case Managers t identify participants and supprt clients as specified in the referral Vlunteer recruitment, training, supervisin Wrk acrss a number f sites in the East f England including several lcal prisns as required Develp initial assessment based n needs f participants using Sva s Impact Star. Wrk clsely with the prject lead t ensure effective matches are made between participants and vlunteers, attending initial and review meetings as required Offer hlistic, ne t ne supprt acrss a number f barriers t emplyment and resettlement Mnitr the needs f participants and refer t ther prviders where apprpriate Cmplete participant and evaluatin paperwrk t a high standard Prvide audit trails f wrk cmpleted with participants Input assessments, reviews, referrals and target achievement as required by Sva and prject funder Cre Cmpetences All Sva members f staff are required t demnstrate a number f cre cmpetences as shwn belw: Manage self Supprt and prmte Sva plicy Be self administrating Cmmunicate effectively Use Micrsft Office prgrammes including Wrd and Excel t an apprpriate standard Attitudes and Behaviurs All Sva members f staff are required t act at all times in accrdance with Sva expectatins f attitudes and behaviurs. These attitudes and behaviurs include, but are nt limited t: Representing Sva in a prfessinal manner n all ccasins. Striving t imprve and share gd practice, and wrk twards cntinuus imprvement Maintaining and prmting effective cmmunicatin and shared gd practice acrss the rganisatin as a whle and externally. Prmting mutual trust and respect as a guiding principle fr all wrking relatinships bth internal and external

4 Adpting a c-perative apprach t service delivery which draws n the strength, knwledge and expertise f all individuals including service users, staff and vlunteers T be cmmitted t safeguarding and prmting the welfare f children, yung peple and vulnerable adults.

5 Rle Prfile Case Officer Cnnect East f England Prject - Key Cmpetences Listed belw are the key cmpetences, the qualificatins, the knwledge and/r experience required fr this pst. Evidence f meeting the criteria in this persn specificatin must be shwn when cmpleting the applicatin frm fr the pst and will be further tested at interview thrugh questining and testing. The pst hlder will be able t: Cmpetences E/D Assessment criteria Operatinal Management Prmte, implement and supprt effective participatin strategies E Mnitr and slve custmer service prblems E Wrk with thers t imprve custmer service E Implement and manage systems fr the exchange f sensitive infrmatin, data E and intelligence Cmmn management Cmpetences Participate in meetings E Develp prductive wrking relatinships with clleagues and stakehlders E Manage risk f harm E Service Delivery Supprt individuals t address their ffending and anti-scial behaviur and E develp psitive alternatives Deliver against set targets and bjectives and cntractual requirements. (Please E refer back t Principal Tasks fr these) Administratin Use wrd prcessing and spreadsheet sftware E,T Use IT t exchange infrmatin E,T Use database sftware E,T Stre, retrieve and archive infrmatin E,T Design and prduce dcuments D,T Manage Self Maintain and develp yur wn knwledge, skills and cmpetence D Supprt and prmte Sva Plicy Prmte equality and value diversity E Cntribute t safeguarding vulnerable adults E Extra Cmpetence Requirements fr the pst Cmmitment t wrking within Prbatin Trusts plicies, rules and regulatins E as they apply t the pst. Experience Experience f wrking with ffenders in the cmmunity D Obtain criminal recrds checks and security clearance. E A Health & Safety Ensure health and safety requirements are met in yur area f respnsibility E Qualificatins Hld a qualificatin in Infrmatin, Advice and Guidance r have cmmenced accredited training D A, D

6 Summary f cnditins JOB TITLE: BASE: STARTING SALARY: SALARY TOP f BAND: WORKING WEEK: HOURS OF WORK: PROBATIONARY PERIOD: CONTRACT: HOLIDAY ENTITLEMENT: LEAVE YEAR: PENSION: TRAVEL AND SUBSISTENCE: CRIMINAL RECORD CHECK: Case Officer Hme (within Nrflk, Sufflk, Suth Essex, Hertfrdshire r Bedfrdshire) 20,502 (pr rata 28hrs per week) 22,253 (pr rata 28hrs per week) 28 Hurs, 4 days per week The pst requires the pst hlder t wrk a ttal f 28 hurs per week. These will be between 9am and 5pm. Time ff in lieu will be granted fr any extra hurs that are required in additin t nrmal wrking hurs. Additinal hurs are t be wrked nly after cnsultatin and with permissin frm the pst hlder s line manager. Time ff in lieu must be taken as sn as pssible and by the end f the fllwing mnth. This pst is subject t a 6-mnth prbatinary perid wherein ne week s ntice is required n either side. Once cnfirmed in pst, the ntice perid is ne mnth. This pst is currently funded until 31/12/2020. Whilst all effrts will be made t secure cntinuing funding, Sva can nly guarantee the psts until these dates. 26 days, plus all Public Hlidays (pr rata t 28hrs per week) April - March Thse meeting eligibility criteria will be aut enrlled with Standard Life Travel csts incurred n behalf f wrk fr Sva, excluding travel t and frm a nrmal place f wrk, will be reimbursed within budget. The pst-hlder needs t ideally live within the regin as extrardinary travel csts will nt be payable i.e. high mileage travel frm hme utside the regin t place f wrk. An enhanced DBS is required fr this pst.

7 ACCESS: SMOKING: ANY OTHER INFORMATION: Sva s plicy is t facilitate access fr peple with disabilities thrugh reasnable adjustments Smking is nt permitted in Sva buildings Parking facilities vary accrding t lcatin Jb Hlder..Date.. Signed Line Manager..Date..