Technical Service Bulletin

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1 Technical Service Bulletin Group Number FUEL SYSTEM 10-FL-001 Subject UPDATE - MIL ON DTC P161B - HARD START/ROUGH IDLE COLD Date Model [X] PARTS MANAGER JANUARY, 2010 ENTOURAGE,VERACRUZ,A ZERA [X] TECHNICIAN CIRCULATE TO: [ ] GENERAL MANAGER [X] SERVICE ADVISOR [X] SERVICE MANAGER [X] WARRANTY MGR [ ] SALES MANAGER DESCRIPTION: This bulletin provides information related to the Update (software) of the applicable vehicles listed below, some of which may experience a malfunction indicator lamp illumination with the following system-related DTC: P161B: ( Torque Calculation Performance). Vehicle may exhibit hard start and rough idle at cold start. This cold start condition is related to compatibility with some regional fuels. NOTE: DTC P1295, P2105 and/or P2106 may also set together with P161B after vehicle was running in limited powerlimp homemode. This update will also resolve the following conditions that may occur to some vehicles, but do not affect drivability: P0110: Intake Air Temperature sensor 1 Circuit. P0111: Intake Air Temperature sensor 1 Circuit Range / Performance. P0116: Engine Coolant Temperature Circuit Range / Performance. This DTC may set if an engine block heater is used in cold climates. APPLICABLE VEHICLES: MY ENTOURAGE (EP) 3.8L vehicles MY VERACRUZ (EN) 3.8L vehicles MY AZERA (TG) 3.8L vehicles MY AZERA (TG) 3.3L vehicles. NOTE: To verify the vehicle is affected, be sure to check the version of the vehicle's engine control unit ROM ID with reference to the ROM ID Information Table on the following page before attempting to update the control unit software. Page 1 of 14

2 ROM ID INFORMATION TABLE: 2007MY Entourage (EP) 3.8L with K-line - Update event #172: Model Year P/N Previous ROM ID New C460 VQ5N38*S2AS5D1BA VQ5N38*S2AS5D2AA VQ5N38*S2AS5E1BB VQ5N38*S2AS5E2AA VQ5N38*S2AS5E3AA VQ5N38*S2AS660AB VQ5N38*S2AS660BB VQ5N38*S2AS671CB VQ5N38*S2AS671DB VQ5N38*S2AS683BB VQ5N38*S2AS683CB VQ5N38*S2AS685BA C465 VQ6N38*S2AS653DB VQ6N38*S2AS660AB VQ6N38*S2AS671BA VQ6N38*S2AS671DA VQ6N38*S2AS671EA VQ6N38*S2AS671FA VQ6N38*S2AS683BB VQ6N38*S2AS683CB VQ6N38*S2AS685BA 2008MY Entourage (EP) 3.8L with CAN - Update event #173: Model Year P/N Previous ROM ID New C C C468 VQ7N38*S2AS7G3BA VQ7N38*S2AS7J0AA VQ7N38*S2AS7J1AA VQ7N38*S2AS7M0AA VQ7N38*S2AS7M0CA VQ7N38*S2AS7G3BP VQ7N38*S2AS7J0AP VQ7N38*S2AS7J1AP VQ7N38*S2AS7J2AP VQ7N38*S2AS7J2BP VQ7N38*S2AS7M0AP VQ7N38*S2AS7M0CP VQ7N38*S2AS7K6BP VQ7N38*S2AS7K6CP VQ7N38*S2AS7M0AP VQ7N38*S2AS7M0CP VQ7N38*S2AS7M6BA VQ7N38*S2AS7M6BP VQ7N38*S2AS7M6BP Page 2 of 14

3 Technical Service Bulletin Group FUEL SYSTEM Number 10-FL MY Veracruz (EN) 3.8L with CAN - Update event #174: IMMOBILIZER (07MY) out (07MY) (08MY) out (08MY) (08MY) out (08MY) ROM ID P/N PREVIOUS NEW 3C410 3C460 3C411 3C461 3C412 3C462 EN6N38*M2**7E0E* EN6N38*M2**7F4A* EN6N38*M2**7F4C* EN6N38*M2**7F4E* EN7N38*M2**8JHA* EN7N38*M2**8JHB* EN7N38*M2**8JHD* EN6N38*S2**7E0E* EN6N38*S2**7F4A* EN6N38*S2**7F4C* EN6N38*S2**7F4E* EN7N38*S2**8JHA* EN7N38*S2**8JHB* EN7N38*S2**8JHD* EN7N38*M2**7G3B* EN7N38*M2**7G3C* EN7N38*M2**7J0A* EN7N38*M2**7J1A* EN8N38*M2**8JVA* EN8N38*M2**8JHA* EN8N38*M2**8JHC* EN8N38*M2**8JHJ* EN7N38*S2**7G3B* EN7N38*S2**7G3C* EN7N38*S2**7J0A* EN7N38*S2**7J1A* EN8N38*S2**8JHA* EN8N38*S2**8JHC* EN8N38*S2**8JHJ* EN7N38*M2**7J1B* EN7N38*M2**7J2B* EN8N38*M2**8JVB* EN8N38*M2**8JHB* EN8N38*M2**8JHD* EN8N38*M2**8JHK* EN7N38*S2**7J1B* EN7N38*S2**7J2B* EN8N38*S2**8JHB* EN8N38*S2**8JHD* EN8N38*S2**8JHK* EN7N38*M2**8JNA* EN7N38*S2**8JNA* EN8N38*M2**8JXA* EN8N38*M2**8JWA* EN8N38*S2**8JXA* EN8N38*S2**8JWA* EN8N38*M2**8JXB* EN8N38*M2**8JWB* EN8N38*S2**8JXB* EN8N38*S2**8JWB* REMARKS Immobilizer key teaching (except smart key) and VIN writing procedures required - VIN writing procedure required - 08MY Page 3 of 14

4 IMMOBILIZER (09MY) out (09MY) (09MY) out (09MY) (10MY) out (10MY) ROM ID P/N PREVIOUS NEW 3C414 3C464 3C415 3C465 3C416 3C466 EN8N38*M2**8JAA* EN8N38*M2**8JHB* EN8N38*M2**8JHL* EN8N38*S2**8JAA* EN8N38*S2**8JHB* EN8N38*S2**8JHL* EN8N38*M2**8JKD* EN8N38*S2**8JKD* EN9N38*M2**8JNB* EN9N38*S2**8JNB* EN8N38*M2**8JNA* EN8N38*S2**8JNA* EN8N38*M2**8JNB* EN8N38*S2**8JNB* EN9N38*M2**8JNC* EN9N38*S2**8JNC* REMARKS 09MY 10MY Page 4 of 14

5 Technical Service Bulletin Group FUEL SYSTEM Number 10-FL MY Azera (TG) 3.8L with K-line - Update Event #170: IMMOBILIZER (06MY) (07MY) P/N C C211 ROM ID PREVIOUS NEW TG5N38*M2AS5D1AA TG5N38*M2AS5D1BB TG5N38*M2AS5D2AA TG5N38*M2AS5E1BB TG5N38*M2AS5E1CD TG6N38*M2AS685AA TG5N38*M2AS5E2AA TG5N38*M2AS5E3AA TG6N38*M2AS683AA TG6N38*M2AS683BA TG6N38*M2AS653BB TG6N38*M2AS660BC TG6N38*M2AS660BD TG6N38*M2AS671AA TG6N38*M2AS685BA TG6N38*M2AS671BB TG6N38*M2AS671CB TG6N38*M2AS683AA TG6N38*M2AS683BA MY Azera (TG) 3.8L with CAN - Update Event #171: IMMOBILIZER (08MY) (09MY) (10MY) P/N C C C C215 ROM ID PREVIOUS NEW TG7N38*M2AS7G3BA TG7N38*M2AS7J0AA TG7N38*M2AS7J1AA TG7N38*M2AS7M6AA TG7N38*M2AS7M0AA TG7N38*M2AS7M0CA TG7N38*M2AS7G3BP TG7N38*M2AS7J0AP TG7N38*M2AS7J1AP TG7N38*M2AS7M6BP TG7N38*M2AS7M0AB TG7N38*M2AS7M0CB TG7N38*M2AS7K6BP TG7N38*M2AS7M0AB TG7N38*M2AS7M0CB TG8N38*M2AS8JACB TG8N38*M2AS8JFBA TG8N38*M2AS8JHAA TG8N38*M2AS8JHBA TG8N38*M2AS8JKAA TG7N38*M2AS7M6BP TG8N38*M2AS8JNAA C216 TG9N38*M2AS8JNAA TG9N38*M2AS8JNBA Page 5 of 14

6 MY Azera (TG) 3.3L with CAN - Update Event #175: IMMOBILIZER (07MY) out (07MY) (08MY) out (08MY) (09MY) out (09MY) (10MY) P/N C C C C C C C C363 ROM ID PREVIOUS NEW TG6N33*M2AS7D0CB TG6N33*M2AS7D0DC TG6N33*M2AS7F4CA TG6N33*M2AS7F9DA TG6N33*M2AS7F4DA TG6N33*M2AS7F9AA TG6N33*M2AS7F9CA TG6N33*S2AS7D0CB TG6N33*S2AS7D0DC TG6N33*S2AS7F4CA TG6N33*S2AS7F9DA TG6N33*S2AS7F4DA TG6N33*S2AS7F9AA TG6N33*S2AS7F9CA TG7N33*M2AS7G3CP TG7N33*M2AS7J0AP TG7N33*M2AS7J1AP TG7N33*M2AS7M6BP TG7N33*M2AS7M0BP TG7N33*M2AS7M0DP TG7N33*M2AS7K6AP TG7N33*S2AS7G3CP TG7N33*S2AS7J0AP TG7N33*S2AS7J1AP TG7N33*S2AS7M6BP TG7N33*S2AS7M0BP TG7N33*S2AS7M0DP TG7N33*S2AS7K6AP TG8N33*M2AS8JACA TG8N33*M2AS8JFBP TG8N33*M2AS8JHAP TG8N33*M2AS8JWAP TG8N33*M2AS8JHBP TG8N33*M2AS8JKBP TG8N33*S2AS8JACA TG8N33*S2AS8JFBP TG8N33*S2AS8JWAP TG8N33*S2AS8JHAP TG8N33*S2AS8JHBP C314 TG9N33*M2AS8JNBA TG9N33*M2AS8JNAA Page 6 of 14

7 SERVICE PROCEDURE: Technical Service Bulletin GDS SYSTEM AND UPDATE PRECAUTIONS: Group Number FUEL SYSTEM 10-FL-001 CAUTION: Please ensure the following items for the update: Make sure the vehicle's battery has reasonable charge. If the vehicle has been in storage, run the engine to ensure an adequate battery charge state for reliable update results. The Update procedure contains a check to ensure that battery voltage is above 12 volts to allow the procedure to occur. The USB cable must be used for Update between the GDS and VCI. The procedure will not work in VCI wireless mode..make sure the GDS laptop battery indicator in the lower right tray icons has 20% or more charge remaining. Charge the laptop battery with the AC adaptor cable if lower. Turn off all lamps (do not leave head lamp switch in auto mode) and all accessories (including heater, A/C, blower, radio, seat warmer, defroster, etc.) to prevent battery discharge during the update. Perform update with the ignition switch in the ON position. Be careful not to disconnect any cables connected to the vehicle or scan tool during the update. Do not start the engine during update. Do not turn off the ignition switch during update. Page 7 of 14

8 AUTOMATIC UPDATE PROCEDURE USING THE GDS: 1. Choose VIN or ECU Upgrade on the initial screen. 2. Enter the vehicle information by pressing the VIN Auto Detect button, entering the vehicle's VIN or selecting the vehicle model, model year, engine/fuel type and ENGINE as the system and then click OK. 3. Select ECU Upgrade on the initial screen after entering the vehicle information. 4. Select Auto Mode then ENGINE in the left ECU Upgrade column. 5. Read Preparation and click OK. 6. The GDS will read the vehicle's ROM ID. 7. After the Current ROM ID is displayed, select the Upgrade Event that appears in the pulldown list below: Model Year Model Update Event 2007 Entourage 172.EP 3.8 UPDATE - K-LINE 2008 Entourage 173.EP 3.8 UPDATE - CAN Veracruz 174.EN 3.8 UPDATE - CAN Azera 3.8L 170.TG 3.8 UPDATE - K-LINE Azera 3.8L 171.TG 3.8 UPDATE - CAN Azera 3.3L 175.TG 3.8 UPDATE - CAN Page 8 of 14

9 Technical Service Bulletin Group Number FUEL SYSTEM 10-FL-001 NOTE: When available choose a later Event # if it appears in the Auto Mode pulldown list. 8. After clicking the Upgrade button, read Information then click OK. 9. The vehicle battery voltage is checked to make sure it is at least 12 volts to ensure reliable update results. Click OK if the results indicate Voltage is OK. NOTE: If voltage is below 12 volts, click Cancel and then run the engine for 10 minutes or longer to ensure an adequate battery charge state for reliable update results. 10. Update will begin and the progress of the update will appear on the bar graph. 11. Updating will occur until 100% is reached on the bar graph. Turn the ignition key OFF for 10 seconds, place it back in the ON position and then click OK to continue according to Information displayed on the screen. 12. Click OK on the final screen, which indicates update is complete. 13. Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the update and clear the DTC (s) present. 14. Start the engine to confirm proper operation of the vehicle. MANUAL UPDATE PROCEDURE USING THE GDS: CAUTION: Manual update should be performed only when automatic update fails after the update had begun showing the progress bar. Pull out the fuse from the engine compartment junction box or disconnect the battery negative cable for at least one minute to reset the control unit before performing the manual update. Turn the ignition key back to the ON position. If neither of the above works, disconnect the connectors from the for 10 minutes and try again. 1. in the ECU Upgrade screen, select Manual Mode in the left column, then select the appropriate upgrade event# from the table below. Select the appropriate control unit part number with reference to the ROM ID Information Table and click OK. Page 9 of 14

10 Model Year Model Update Event 2007 Entourage 172.EP 3.8 UPDATE - K-LINE 2008 Entourage 173.EP 3.8 UPDATE - CAN Veracruz 174.EN 3.8 UPDATE - CAN Azera 3.8L 170.TG 3.8 UPDATE - K-LINE Azera 3.8L 171.TG 3.8 UPDATE - CAN Azera 3.3L 175.TG 3.8 UPDATE - CAN - Upgrade event #172 - Upgrade event # Enter the appropriate password from the tables below and click OK. CAUTION: Be sure to select the correct vehicle and whether if has an immobilzer. Refer to the part number label on back of the if not sure. IMMO = Vehicle with immmobilizer NON IMMO = Vehicle without an immobilizer Page 10 of 14

11 Technical Service Bulletin Group Number FUEL SYSTEM 10-FL EP 3.8 UPDATE - K-LINE MENU PASSWORD EP 3.8 NON IMMO: C EP 3.8 NON IMMO: C EP 3.8 UPDATE - CAN MENU PASSWORD EP MY NON IMMO : C EP MY(PA) NON IMMO : C EP MY NON IMMO : C EN 3.8 UPDATE - CAN MENU PASSWORD EN MY IMMO : C EN MY NON IMMO : C EN MY IMMO : C EN MY IMMO : C411[~8JH**] 3412 EN MY NON IMMO : C EN MY NON IMMO : C461[~8JH**] 3462 EN MY IMMO : C EN MY IMMO : C412 [~8JH**] 3414 EN MY NON IMMO : C EN MY NON IMMO : C462 [~8JH**] 3464 EN MY IMMO : C EN MY NON IMMO : C EN MY IMMO : C EN MY NON IMMO : C EN MY IMMO : C EN MY NON IMMO : C TG 3.8 UPDATE - K-LINE MENU PASSWORD TG MY IMMO : C TG MY IMMO : C Page 11 of 14

12 171.TG 3.8 UPDATE - CAN MENU PASSWORD TG MY IMMO : C TG MY IMMO : C TG MY IMMO : C TG MY IMMO : C TG MY IMMO : C TG 3.3 UPDATE - CAN MENU PASSWORD TG MY IMMO : C TG MY NON IMMO : C TG MY IMMO : C311/ TG MY NON IMMO : C361/ TG MY IMMO : C TG MY NON IMMO : C TG MY IMMO : C The vehicle battery voltage is checked to make sure it is at least 12 volts to ensure reliable update results. Click OK if the results indicate Voltage is OK. NOTE: If voltage is below 12 volts, click Cancel and then run the engine to ensure an adequate battery charge state for reliable update results. 4. Update will begin and the progress of the update will appear on the bar graph. 5. Updating will occur until 100% is reached on the bar graph. Turn the ignition key OFF for 10 seconds, place it back in the ON position and then click OK to continue according to Information displayed on the screen. 6. Click OK on the final screen, which indicates update is complete. WARNING: For 2007 Vercruz after the upgdate is completed, perform the VIN writing procedure and/or immobilizer key teaching procedure on the affected vehicles with reference to the "3. ROM ID INFORMATION". Page 12 of 14

13 Technical Service Bulletin Group Number FUEL SYSTEM 10-FL Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the update and clear the DTC (s) present. 8. Start the engine to confirm proper operation of the vehicle. Page 13 of 14

14 WARRANTY CLAIM INFORMATION: MODEL OP CODE OPERA- TION OP TIME CAUSAL P/N NATURE CAUSE 07MY Entourage 39110F1V UPGRADE (K-Line) 0.4 M/H C467 08MY Entourage 07-10MY Veracruz 39110F1W 39110F1W UPGRADE (CAN) UPGRADE (CAN) 0.3 M/H C M/H C462 N69 C MY Azera 3.8L 39110F1V UPGRADE (K-Line) 0.4 M/H C MY Azera 3.8L 39110F1W UPGRADE (CAN) 0.3 M/H C MY Azera 3.3L 39110F1W UPGRADE (CAN) 0.3 M/H C363 Page 14 of 14

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