Customer Grievance Redressal Report for the Quarter Ending December 2013 (Cellular Mobile Telephone Services)

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1 Name of Service Provider : Reliance Communication(CDMA) Name of Serive Area Total received in the center upto the Quarter customer as on the last day Quarter (PrePapid & Postpaid) per 1 customers per month Complaint Center(s) P of Total [6]=[2]+[5] Customer Grievance Redressal Report for the Quarter Ending December 213 (Cellular Mobile Telephone Services) by center w.e.f 1st Day of to p redressal on of [8]=[6]-[7] which have not the time limit on the last [1]=[7]-[9] recevied by the appellate authority on P of Total [13]=[11]+[12] Appellate Authority disposed on p on the last day [15]=[13]-[14] redresssed AP ASS. BR CH DL GJ HP HR J&K. KOL KR KTK MH MP Mum NE. OR PB RJ TN UP-E UP-W WB

2 Total which have not been the time limit as on last [17]=[14]-[16] 17

3 Name of Service Provider : Reliance Communication(RGSM) Name of Serive Area Total received in the center upto the Quarter customer as on the last day Quarter (PrePaid & Postpaid) per 1 customers per month Complaint Center(s) P of Total [6]=[2]+[5] Customer Grievance Redressal Report for the Quarter Ending December 213 (Cellular Mobile Telephone Services) by center w.e.f 1st Day of to p redressal on of [8]=[6]-[7] which have not the time limit on the last [1]=[7]-[9] recevied by the appellate authority on P of Total [13]=[11]+[12] Appellate Authority disposed on p on the last day [15]=[13]-[14] redresssed AP ASS. BR. CH. DL GJ HP. HR J&K KOL. KR KTK MH MP. Mum NE. OR. PB RJ TN UP-E UP-W WB.

4 Total which have not been the time limit as on last [17]=[14]-[16] 17

5 Name of Service Provider : Reliance telecom (RTL) Name of Serive Area Total received in the center upto the Quarter customer as on the last day Quarter (PrePaid & Postpaid) per 1 customers per month Complaint Center(s) P of Total [6]=[2]+[5] Customer Grievance Redressal Report for the Quarter Ending December 213 (Cellular Mobile Telephone Services) by center w.e.f 1st Day of to p redressal on of [8]=[6]-[7] which have not the time limit on the last [1]=[7]-[9] recevied by the appellate authority on P of Total [13]=[11]+[12] Appellate Authority disposed on p on the last day [15]=[13]-[14] redresssed AP. ASS BR CH. DL. GJ. HP HR. J&K. KOL KR. KTK. MH. MP Mum. NE OR PB. RJ. TN. UP-E. UP-W. WB

6 Total which have not been the time limit as on last [17]=[14]-[16] 17

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