OWNER S MANUAL. Manufactured & Distributed by. Transfer Wheelchair
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1 OWNER S MANUAL & warranty Transfer Wheelchair Providing Patient Comfort Preventing Injury to caregivers Improving Nurse/Caregivers working environment Manufactured & Distributed by world s first transfer wheelchair
2 page 02 Thank you for purchasing the WINNER TRANSFER WHEELCHAIR. To get the best long-lasting performance, read and follow this User s Manual carefully before using the wheelchair. After reading, please store the Manual in a safe place and refer to it for operational questions or in the event of any irregularities. Manufactured & Distributed by Licensed from world s first transfer wheelchair Wheelchair Model: Serial No: Kingfisher 125T Kit Serial No: Date of Purchase: Purchase From: Owner s Name & Tel: Manufacturing and Global Marketing world s first transfer wheelchair michael@winner-wheelchair.com.sg
3 CONTENTS page 03 UNPACKING THE WHEELCHAIR Page 04 UNFOLDING THE WHEELCHAIR Page 05 FOLDING THE WHEELCHAIR Page 06 ADJUSTMENT OF FOOTPLATE HEIGHT Page 07 TRANSFERRING TO AND FROM THE WHEELCHAIR WITHOUT ASSISTANCE (Operating the Retractable Wheel) Page 08 WHEELCHAIR PRACTICE Page 09 COPING WITH EVERY DAY OBSTACLES Page 10 USE OF WHEEL LOCKS Page 11 CLEANING AND GENERAL CARE Page 11 MAINTENANCE AND ADJUSTMENTS Page 12 WHEELS & CASTORS Page 13 REMOVAL/INSTALLATION OF WHEELS Page 13 REGULAR CHECK & ADJUSTMENT OF WHEEL LOCKS Page 14 Limited lifeline warranty Page 15 PRODUCT FEATURES & SPECIFICATIONS Page 16
4 page 04 UNPACKING THE WHEELCHAIR Your wheelchair will normally be delivered folded with the footrests detached and all other accessories packed separately. Caution: To avoid injury whilst folding and unfolding the wheelchair, ensure that hands and fingers do not become trapped between moving parts.
5 Unfolding THE WHEELCHAIR This operation may be undertaken whilst in either a sitting or standing position depending on which is the more comfortable for you. page Apply both wheel locks 2. Position the wheelchair or yourself so that you are facing one side of the folded chair 3. Tilt the wheelchair toward you such that the rear wheel and front castor furthest from you are lifted slightly off the ground (Fig 1) 4. Press down on the seat side tube furthest from you and the wheelchair will smoothly unfold. The foot rests should be attached to the wheelchair by inserting the protruded black rubber end of the footrest onto the hollow of the upright tube of the foot end of the wheelchair. Rotating the footrest to the normal operating position will cause the release mechanism to click. This locks the footrest and prevents further rotation. To swing and remove the footrest, depress upwards the black handle located on the footrest assembly Fig 1
6 page 06 FOLDING THE WHEELCHAIR 1. Ensure the footrests are in the normal locked position with the footplates pivoted to the vertical position. If the footrests are to be detached from the chair, remove as described above. 2. Position yourself or the wheelchair so that you are facing one side of the unfolded chair. 3. With both hands grasp the front and back edge of the seat upholstery along its centre line and lift up. Alternatively, pull the carrier straps on each side of the seat upward simultaneously. The wheelchair will smoothly fold. (Fig 2) Caution: To avoid injury whilst folding and unfolding the wheelchair, ensure that hands and fingers DO NOT become trapped between moving parts. Fig 2
7 ADJUSTMENT OF FOOTPLATE HEIGHT Adjustment should be made by an attendant whilst the user is seated in the wheelchair. page 07 Loosen the nut located along the footrest tube and slide the inner tube up or down as required. When the correct position has been reached, tighten the hand nut. (Fig 3) No tools required Notes: 1. The footplate height should be adjusted so that there is no pressure on the legs from the front edge of the seat. As a general guide, allow approximately 20mm clearance between the thigh and the front edge of the seat. (Fig 4) 2. To allow full manoeuvrability of the wheelchair in use, the lowest point of the footrests should be approximately 100mm above ground level. (Fig 4) Fig 3 Fig 4
8 page 08 TRANSFERING TO AND FROM THE WHEELCHAIR WITH- OUT ASSISTANCE (OPERATING THE RETRACTABLE WHEEL) Caution: WHEN TRANSFERRING TO OR FROM THE WHEELCHAIR DO NOT STAND ON THE FOOTPLATES (Fig 5) Fold up the footplates and swing away the footrest assemblies to the side. To retract the Right wheel (your chair should be installed with a Right Retractable Mechanism), apply wheel lock on the Left wheel. DO NOT wheel lock the Right wheel at this time. Push the Plunger Cam backward. This will release the slider mechanism to allow the wheel to slide backward creating a wide open space allowing a transfer board to be place across laterally to the adjacent bed or chair. Once the right wheel is retracted backward, push the Plunger Cam forward to lock the slider mechanism. At this time, apply wheel lock on the Right wheel. The wheelchair with the Right wheel retracted is now ready to facilitate the lateral transfer. Similar procedures for wheelchair installed with LEFT Retractable Mechanism. After transfer is done, to retract the locked Right rear wheel forward to its original position, release the Right wheel lock, push the Plunger Cam backward to slide the wheel forward to its original position. Ensure the wheel is fully pushed forward before pushing back the Plunger Cam backward to lock the slider mechanism. (Fig 7) Fig 5 Fig 6 Fig 7
9 WHEELCHAIR PRACTICE Stability and Balance To ensure stability and safe control of your wheelchair, you must at all times maintain proper balance. The wheelchair has been designed to remain upright and stable during normal everyday routines, so long as whilst in the wheelchair, you do not move your centre of gravity beyond the normal seating position. page 09 Reaching Bending Forward Ensure that the castor wheels are orientated forward. If necessary, advance the chair a little, then reverse it, so that the castors swivel into the forward position. Apply both wheel locks. DO NOT lean forward out of the wheelchair any further than the length of the armrests. (Fig 8) DO NOT attempt to reach objects by moving forward on the wheelchair seat. (Fig 9) DO NOT attempt to pick objects from the floor by reaching between your knees. (Fig 10) Fig 8 Fig 9 Fig 10 Reaching Bending Backward Again, position the castor wheels so that they point forward. Move the wheelchair as close as possible to the object in question. LEAVE THE WHEEL LOCKS RELEASED it is better to roll backward than tip over. Reach back only as far as your arm will extend without changing your sitting position. DO NOT lean over the top of the backrest, because it will shift your centre of gravity and may cause you to tip over. (Fig 11) Fig 11
10 page 10 COPING WITH EVERY DAY OBSTACLES Kerbs, Steps, Platforms As a rule, when using the wheelchair without an assistant, do not attempt to negotiate obstacles higher than 30mm unless your wheelchair is equipped with anti-tipper wheels to minimise the risk of tipping over backwards. (Fig 12) Gradients DO NOT attempt to climb or descend a gradient steeper than 1 in 11 (9%). This is the limit beyond which the wheelchair may tip sideways during steering manoeuvres or when placed in a transverse position. (Fig 13) Uphill Bend your upper body forward and propel the wheelchair with quick, short pushes on the handrims in order to maintain momentum and control of direction. If you need to rest, apply both wheel locks. (Fig 14) Downhill Lean carefully backwards and allow the handrims to slide through your hands, but be ready at all times to check the movement in order to control speed and direction. (Fig 15) When climbing or descending a gradient, avoid any abrupt steering manoeuvres and NEVER ATTEMPT TO NEGOTIATE SLOPES SIDEWAYS. (Fig 16) Fig 13 Fig 14 Fig 15 Fig 16
11 use of wheel locks As already indicated in connection with various wheelchair operations, the wheel locks function purely as a parking brake to secure the wheelchair at standstill. page 11 DO NOT attempt to slow down or stop a moving wheelchair with the wheel locks. Before leaving or entering your wheelchair, always ensure that both wheel locks are applied. CLEANING AND GENERAL CARE To clean the upholstery, sponge with a damp cloth, using only hot water with a small quantity of mild detergent added. DO NOT USE ANY OTHER CLEANERS, SOLVENTS, POLISHING WAX, ETC Wipe all metal parts with a soft cloth at least once a week. Should chromium parts develop dull areas during the course of time, especially if the wheelchair is frequently exposed to high humidity, rain, etc., the finish can be restored with a proprietary brand auto wax or chromium polishing agent. DO NOT USE ANY ABRASIVE CLEANERS. Whenever your wheelchair is exposed to wet conditions, rain, etc. Wipe the moisture off as soon as possible and dry with a soft cloth. As a preventive treatment against the loss of high-polish finish, chromium parts may be given a light petroleum jelly (Vaseline) coating.
12 page 12 MAINTENANCE AND ADJUSTMENTS Lubrication The centre bolt and attachments of the cross-brace should be lubricated periodically (approximately every six to eight weeks) with a few drops of light machine oil or a silicone spray (WD40 or similar). This will assist in smooth folding and unfolding of the wheelchair. Note: Check that the nut of the centre bolt/cross-brace is properly tightened. The extra-long centre bolt itself, however, must be seated loose in the cross-brace to ensure easy folding of the wheelchair. Do Not attempt to reduce the centre bolt working length in any way. (Fig 17) IMPORTANT: DO NOT oil hinges, clamps or extension tubes of footrests Fig 17 TYRES Solid tyres should be cleaned periodically with a damp cloth and checked for excessive wear. If they become loose on the rim or show any signs of cracking they must be replace. This operation must be entrusted to your local dealer. Pneumatic tyres must be checked weekly to ensure that they are properly inflated. REAR TYRE: psi - 60 psi Max. FRONT CASTER: psi 36 psi Max. Refer to the Model Data Sheet for specified tyre pressure. Correct tyre pressure is not only important to prevent wear and damage to the tyres, but is essential for effective functioning of the wheel locks. Refer to: Regular Check and Adjustment of Wheel Locks. Should you have a puncture in a standard type tyre (with tube), repair it as with any normal bicycle tyre. The same applies whenever you want to replace a tyre with a new one. If your wheelchair is equipped with puncture-proof tyres, their replacement should be entrusted to your local dealer. Remember: GOOD CONDITION OF TYRES AND CORRECT TYRE PRESSURE ARE ESSENTIAL FOR YOUR SAFETY YOU CANNOT AFFORD TO BE NEGLIGENT IN THIS RESPECT
13 Wheels & Castors Spoked Wheels Check weekly that all spokes are uniformly tight and not bent. Spin the wheel and check that it rotates without any wobble. If any spokes are broken or bent, contact your Dealer for repair. page 13 Tightness of Axle Bolt At least once a month check rear wheels and castors for tightness of the axle bolts. If a wheel or castor appears loose or wobbles, tighten as follows: Standard Axle Slacken the locknut, then re-tighten the axle bolt as necessary. Test for correct tightness by spinning the wheel. It should rotate freely and slow down gradually to a halt. If it stops abruptly, the axle bolt is too tight and must be released slightly. After adjustment, re-tighten the locknut. Castors The castors are secured to the castor fork by an axle bolt and axle nut. If necessary, tighten the axle bolt and nut using two spanners. Ensure that the castors are firmly seated in the fork without any wobble or play, but can rotate freely. REMOVAL/INSTALLATION OF WHEELS Generally the only occasion when you will have to remove a rear wheel or a castor is the repair of a puncture or the replacement of a tyre. Standard-Axle Wheels Remove the locknut on the inboard side of the wheel, then unscrew and remove the axle bolt. When installing the wheel, first screw in and tighten the axle bolt. Spin the wheel to check that it rotates freely without wobble. Finally, install and tighten the locknut. Castors Using two spanners, remove the locknut and withdraw the axle bolt. Reverse the procedure for installation.
14 page 14 REGULAR CHECK AND ADJUSTMENT OF WHEEL LOCKS Important: Before carrying out this check, ensure that tyres are properly inflated and in good condition. Whenever you are about to use your wheelchair, always check that the wheel locks operate properly. Once a month check the clearance between the released wheel lock shoe and the surface of the tyre. The dimension should be 20mm (Fig 18). If necessary adjust the wheel locks for your particular model as follows: Loosen the pinch bolt in the wheel lock clamp to obtain the specified dimension of 20mm. Re-tighten the pinch bolt. Or Loosen the nut and carriage bolt which run through the slot of the clamp and the frame tube. Move the clamp as required to obtain 20mm clearance and re-tighten the nut and bolt. (Fig 19). Fig 18 Fig 19
15 The Winner Transfer Wheelchair is warranted to the Original Purchaser if there is failure of product due to defective material and workmanship but does not include wear and tear items such as, tires, seat and back upholstery, armrest pads, anti tippers, bearings for the castors and wheels. Warranty is void if product is subject to misuse, abuse, unauthorized alterations, improper assembly, accident, if used other than designated purpose or if maximum load capacities are exceeded. This warranty is NOT Transferable and does not cover chipping, flaking, scratches, rust, dents, or other damages to finish or surface of the product. Responsibility of Winner SG Pte Ltd is limited to repair or replacement of product. Winner SG Pte Ltd is NOT responsible for consequential, incidental or other damages or losses resulting from product failure. Duration of Limited Lifetime* Warranty The following Winner products are covered by this warranty : Kingfisher 125T Retractable Kit - Lifetime Replaceable Roller Bearings in the Kit - 36 months (from date of purchase) Model #0702 and #4020 Winner Transfer Wheelchairs are covered by this warranty for a period of 12 months from date of purchase to the original end user customer. Warranty Claim Procedures and Requirements Proof of purchase (Original Receipt) MUST be provided in order to establish the original purchase date and pricing. Subject to the conditions and limitations set forth below, Winner SG Pte Ltd will, at its option, either repair or replace any part of its product that prove defective by reason of improper workmanship or materials. Repaired parts or replacement parts will be provided by Winner SG Pte Ltd on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products. Repaired or replacement products will continue to be covered by this limited warranty for the remainder of the duration of warranty term or (90) days, whichever is longest. In the event the product has been discontinued, Winner SG Pte Ltd, at its own discretion, shall either repair the product, offer to replace it with a comparable product or provide a refund at the lesser of the purchase price of the product s current value. To contact Winner SG Pte Ltd, please visit All questions concerning the validity, operation, interpretation and construction of this Warranty will be governed by and determined in accordance with the law of the Republic of Singapore.
16 PRODUCT FEATURES & SPECIFICATIONS Transfer Wheelchair Model 4020 Model 0702 Description & Specifications #4020 Aluminium Frame with Flip away, Height Adjustable and Retractable Armrest. Adjustable Tension Back Upholstery and Flip Down Back. Swing away and removable footrest. Comes fitted with Left or Right Retractable Rear Wheel. Available in seat widths: 42, 46 and 51cm. Wheelchair Specifications (add 30mm to width with one side kit) 450mm 420mm 680mm 390mm 915mm 480mm 125kg Max Load N.W #0702 Steel Chromium plated frame wheelchair with removable armrests and swingaway footrests. Available in seat widths: 42, 46 and 51 cm. Weight: 20.8kg Max Load : 113Kg. Wheelchair Specifications (add 30mm to width with one side kit) 680mm 457mm 381mm 914mm 406mm 508mm 1066mm 406mm Best Invention & Innovation Award Manufactured & Distributed by Licensed from world s first transfer wheelchair michael@winner-wheelchair.com.sg
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