Video Based Driver Risk Management Reducing collisions and risky driving at Reynolds Catering Supplies Ltd
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1 Video Based Driver Risk Management Reducing collisions and risky driving at Reynolds Catering Supplies Ltd Aidan Rowsome December 2016 VP EMEA, SmartDrive Systems
2 SmartDrive Systems Global innovation leader in video based driver safety performance programmes Founded 2004 Employees % growth YoY 140,000,000+ COMMERCIAL DRIVING EVENTS RECORDED World s largest and fastest-growing database of risky driving events. Top 100 Companies in North America Top 25 venturebacked companies to watch Food Logistics Top 100 Software and Technology Providers Ranked Number on Deloitte's 2016 Technology Fast 500 HEADQUARTERS San Diego United States Canada United Kingdom India China South Africa In the last 15 years, video, data & mobility have fundamentally changed the way we communicate, interact and do business.
3 SmartDrive continuous driver improvement SmartDrive works through a fourstage continuous improvement process. This unique approach uses sophisticated analytics to show fleet managers the best opportunity to coach & reward drivers. Performance reports: Drivers, sites, coaching Driver risk management Critical alerts
4 Reynolds Catering Supplies Leading UK distributor of fresh produce to the foodservice industry 3,000+ orders a day managed Bespoke distribution solutions for some of the biggest names in foodservice, such as: Itsu, Pizza Express & Bills 250+ vehicles: tonnes 340+ drivers 8 strategically located depots / HQ Waltham Cross Committed to compliance & road safety, while also demonstrating innovation in their field of expertise
5 Urban prototypes
6 Early adopters 2009 SmartDrive introduced Response to rising collision costs Forward facing & interior cameras installed across the fleet Videos used to proactively coach drivers, in a consistent, programmatic way It was a matter of changing the driver culture. Showing our drivers the impact of unsafe actions was the first step in helping them change their mind sets. When our drivers realised the video-based event capture & coaching programme was really for their safety & that the video from the SmartDrive in-cab recording device can be used to exonerate drivers when others are at fault, they quickly embraced the safety programme. Steve White Head of Fleet
7 Flexible - link to definitive driver behaviour data Video & audio Vehicle manoeuvres Location COMBINED CAMERAS INTERIOR EXTERIOR CONTROLLER KEYPAD
8 From reactive cameras to a proactive programme SmartDrive - a standardised process, consistently applied Videos captured Consistent expert review & scoring verifies risk Drivers & risk prioritised Your coaching sessions SMARTDRIVE DOES ALL OF THIS REYNOLDS DOES THIS
9 Delivered to Reynolds Portal - Response Center Game films provide the ultimate driver coaching tool Play-by-play notes Timeline annotations Zoom Save snapshot Location mapping Advanced analysis Data display* Speed Engine load, RPM G-force Throttle Braking, ABS Idling, PTO Automatic traction control More *depending on vehicle type
10
11 Key Risk Factors Fundamental Driving Errors Unprofessional Driving Unsafe Backing Unsafe Braking Unsafe Lane Change / Merging / Passing Unsafe Railroad Crossing Unsafe Turning Lane Departure/Straddling Lanes Competitive/Aggressive Driving Driving the Wrong Way - On Roadway Driving the Wrong Way - Off Roadway Curb Check/Jumped Curb Vehicle Control Driving with Two Hands off Wheel Unattended Moving Vehicle Stopping Incomplete Stop at Light Incomplete Stop at Stop Sign Failure to Attempt to Stop at Light Failure to Attempt to Stop at Stop Sign False Start Failure to Yield to Pedestrian(s) Failure to Yield to Vehicle(s) Speeding Moderate Speeding ( 10 mph Over Limit) Excessive Speeding (> 10 mph Over Limit) Exceeded Maximum Fleet Speed Situational Awareness Unsafe Following ( 1 second) Unsafe Following ( seconds) Unsafe Following ( seconds) Unsafe Following ( seconds) Not Checking Mirrors Not Scanning Road Ahead Not Scanning Intersection Distracted & Inattentive Driving Distraction Mobile Phone - Texting/Dialing Mobile Phone - Talking (Handheld) Mobile Phone - Talking (Hands Free) Operating Other Mobile Device Reading Paperwork Grooming/Personal Hygiene Food Beverage Smoking Passenger(s) Other Task Fatigue Drowsy/Falling Asleep Yawning Other Unsafe Driving Seatbelts Driver Seatbelt Unfastened ( 20 mph) Driver Seatbelt Unfastened (> 20 mph) Passenger Seatbelt Unfastened Outcomes Collision Collision with Pedestrian Collision with Vehicle in Transport Collision with Parked Vehicle Collision with Train Collision with Pedalcycle Collision with Animal Collision with Fixed Object Collision with Work Zone Equipment Collision with Other Movable Object Overturn (Rollover) Outcomes Near Collision Near Collision with Pedestrian Near Collision with Vehicle in Transport Near Collision with Parked Vehicle Near Collision with Train Near Collision with Pedalcycle Near Collision with Animal Near Collision with Fixed Object Near Collision with Work Zone Equipment Near Collision with Other Movable Object Other Outcomes Ran off Road Crossed Median/Centerline Non-Driving Observations Unprofessional Conduct Rude Gesture Raised Voice Event of Interest Captured Passenger Incident Captured Roadway Incident SmartDrive Equipment Obstructed View Obstructed View of Driver Obstructed Exterior View Tampering Tampering/Abusing Equipment SmartRecorder Suboptimal Camera Position Non-Performing Camera
12
13 Coaching easy to use & understand 1 Prepare: Quickly identify skills to review with driver. 2 Coach: Review videos with driver. 3 Summarise: Add notes for session outcome and next steps.
14 Ongoing driver engagement The proactive management of the fleet through improving driver behaviour is one of the key areas where a continuous focus on safety has had a significant & positive impact. Steve White Head of Fleet Zero agency driver policy Agency drivers 6x more likely to have a collision 80% of employed drivers long term 2015 launched internal Driver Development Scheme 50+ professional drivers developed to date Strong driver engagement with safety culture Firmly embedded in induction programme Instrumental in exonerating not-at-fault drivers Protects against fraudulent claims
15 Reynolds Catering Supplies - The results 30% reduction in collisions year-on-year 2% improvement in average mpg across fleet (2015) Reduction in direct & indirect collision costs, including insurance premiums Speedier claims resolution Culture of safer & more anticipative driving
16 Exoneration
17 The final word SmartDrive s programme has helped to propagate our culture of safety first across all areas of the business. Steve White Head of Fleet Our insurance provider is highly appreciative of the benefits of the programme. I m convinced that if we didn t have this technology we d have twice the accidents & would waste too much time & money in investigating & settling claims. The video-based programme is a key enabler in improving driver behaviour & in the proactive management of risk across our fleet. The results are clearly seen in the ongoing safety, operational & financial improvements.
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