Navigating the customer journey UK perspectives from Deloitte s Global Automotive Consumer Study

Size: px
Start display at page:

Download "Navigating the customer journey UK perspectives from Deloitte s Global Automotive Consumer Study"

Transcription

1 Navigating the customer journey UK perspectives from Deloitte s Global Automotive Consumer Study

2 Key findings How do consumers feel about autonomous vehicles? Consumers are more positive about fully self-driving vehicles Consumers still want an established track record for autonomous vehicles Speaking of trust, most consumers put their faith in OEMs How do consumers feel about electrified vehicles? Slightly fewer consumers want gasoline/diesel (ICE) engines going forward Driving range is still a significant concern for all battery-powered electric vehicles (BEVs) If consumers can get past the upfront price premium, more would consider going electric for their next vehicle In-dealer consumer experience 60% of consumers visited their selling dealer more than once Customer experience is clearly not dead Salespeople and printed brochures are considered the most useful in gathering information at a dealership Consumers are most concerned with getting a good deal Interaction with a real person is the most important buying aspect of the vehicle buying process Communication from dealers and manufacturers Both OEMs and dealers could be missing a big opportunity Dealers trump manufacturers in quality of communication How do consumers research a vehicle purchase? Most consumers start researching 3 months before purchase OEM websites and personal relationships have the highest impact The majority of consumers do not use third-party pricing services 1

3 How do consumers feel about autonomous vehicles? Safety first In 2017 autonomous car safety was a major concern for UK consumers with 7 believing safety would be an issue. Over the last 12 months, consumers' attitudes have changed significantly as the proportion of those concerned about safety has dropped to 49%. This highlights that overall acceptance of autonomous technology has grown rapidly in a short time. Brands can help build trust Over 50% of UK consumers would feel better about riding in a fully self-driving vehicle offered by a brand they trust, with a majority also keen to see government regulation and evidence of an established safety record. Looking at which types of brand consumers would trust most to bring a fully autonomous vehicle to market, more than half would favour traditional car manufacturers, although trust in technology companies has also grown.

4 Consumers are more positive about fully self-driving vehicles Consumer perception regarding the safety of self-driving vehicles has improved considerably in the last 12 months Consumer opinion on fully self-driving vehicles If price and/or safety were not an issue, I am willing to use a vehicle that could drive itself 49% Fully self-driving cars will not be safe 49% 7 A fully self-driving car will free up my time so I can focus on other activities 4 49% Travelling in a fully self-driving car will be a positive experience 37% 51% Note: Percentage of respondents who strongly agreed or agreed have been added together Q1: To what extent do you agree or disagree with the following statements? Sample size: n= 1,209 [MOD 2], n= 1,081 [MOD 1] 3

5 Consumers still want an established track record for AVs Half of consumers would also feel better about AV technology if they were offered by a trusted brand and there were government regulations Factors making consumers feel better about riding in a fully self-driving vehicle An established track record of self-driving cars being used on the streets safely 6 65% 5 Vehicle is offered by a brand you trust 44% 51% Government regulation/approval of self-driving cars 48% Note: Percentage of respondents who strongly agreed or agreed have been added together Q2: Would the following factors make you more or less likely to ride in a self-driving car? Sample size: n= 1,196 [MOD 2], n= 1,161 [MOD 1] 4

6 Speaking of trust, most consumers put their faith in OEMs However, the other half of consumers would most trust someone else to bring AV technology to market Type of company consumers trust the most to bring fully self-driving technology to market Traditional car manufacturer 51% 5 A new company that specializes in autonomous vehicles 2 24% Existing technology company 21% 17% Other 5% Q3: Would the following factors make you more or less likely to ride in a self-driving car? Sample size: n= 1,270 [MOD 2], n= 1,246 [MOD 1] 5

7 How do consumers feel about electrified vehicles? Powertrain preferences Most UK consumers (7) still favour either a gasoline or diesel engine. Only 19% said they would choose a hybrid engine and only 5% an all battery-powered electric engine in their next vehicle. Looking specifically at the reasons why consumers might not choose an all battery-powered engine in their next vehicle, our research shows that consumers are concerned about driving range and cost/price premiums followed closely by a lack of charging infrastructure. Cost is the main reason that consumers would consider switching to an all battery-powered engine, with 37% of the consumers agreeing that lower ongoing operating costs for BEVs would most compel them to consider going electric for their next vehicle.

8 Slightly fewer consumers want ICE engines going forward Survey evidence suggests consumers may be starting to shift their thinking towards alternative powertrain technology Consumers expectations with respect to engine type in their next vehicle (2018) Gasoline/Diesel (ICE) 7 Hybrid electric (HEV) 19% 2017 Data All battery-powered electric (BEV) 5% 77% Other 1 7% Gas + Diesel Hybrid Other Alt Note: Other category in 2018 data includes ethanol, CNG, and fuel cell Q38. What type of engine would you prefer in your next vehicle? Sample size: n= 965 [MOD 2], n= 949 [MOD 1] 7

9 Driving range is still a significant concern for BEVs A quarter of consumers still worried about driving range and cost/price premiums followed closely by a lack of charging infrastructure Biggest concerns regarding all battery-powered electric vehicles Driving range 2 Cost/price premium 24% Lack of electric vehicle charging infrastructure 22% Time required to charge 1 Safety concerns with battery technology The brand I prefer doesn t offer electrified vehicles 4% An all battery electric powertrain is not offered in the type of vehicle I want (e.g., SUV, truck) Other (please specify) 2% Q39. What is your greatest concern regarding all battery-powered electric vehicles? Sample size: n=965 8

10 But, if consumers can get past the upfront price premium 37% of consumers feel lower ongoing operating costs for BEVs would most compel them to consider going electric for their next vehicle Reasons to consider an all battery-powered electric vehicle Lower vehicle operating costs (e.g., fuel, service) 37% Lower emissions/environmental responsibility 25% Rebates/tax incentives 15% Social status/keeping up with latest technology 5% Other 2% I would not consider it for any reason 1 Q40. What would be the main reason for you to consider an all battery-powered electric vehicle? Sample size: n=965 9

11 How do consumers research a vehicle purchase? Purchase habits A third of consumers spend less than a month reviewing their vehicle options before making a decision. In fact, 70% spend less than three months, suggesting that brands have a relatively short time to engage with consumers and influence their purchase decisions. Looking more closely at the customer journey and which marketing channels have the most impact on purchase decisions, 31% of consumers agreed that the manufacturer website had a significant impact on choice of vehicle, followed closely by family and friends (30%). Only 15% of consumers viewed third-party websites as having a significant impact on vehicle purchase decision, however of the 15% who did use them, 35% found the service very/extremely useful.

12 Most consumers start researching 3 months before purchase Vehicle brands have relatively little time to identify, intersect and connect with a consumer to influence a vehicle purchase decision Duration of research before deciding to acquire current vehicle Less than a month 3 1 month to less than 3 months 37% 3 months to less than 6 months 19% 6 months to less than 9 months 9 months to 12 months 2% More than 12 months Q10. How long before you made the decision to acquire did you start researching your current vehicle? Sample size: n=857 11

13 OEM websites and personal relationships have the highest impact Third-party websites regarded as much less impactful on the actual vehicle purchase decision Impact of information sources on which vehicle is bought Manufacturer websites (e.g., ford.com) 39% 25% 31% 5% Family, friends, co-workers 47% 20% 30% Dealer websites (view inventory, find dealer hours/location) 42% 24% 28% Salespeople at the dealership 45% 2 2 Retail Websites (e.g., ebay Motors, Autotrader, Amazon) 54% 20% 20% Safety-related websites (e.g., consumer reports, government crash test ratings) 57% 1 17% 10% Third-party websites (e.g., Edmunds, Autohome, WhatCar) 58% 18% 15% 9% Other (media reviews, magazines) % 12% Financial provider websites 67% 10% 11% 12% Social media (e.g., Facebook) 70% 9% 10% 11% Little/No impact Some impact Significant impact N/A Q12. When considering purchasing or leasing your current vehicle, how much of an impact did information from each of the following sources have on your ultimate decision of which vehicle you chose? Sample sizes n=857 12

14 Majority of consumers do not use third-party pricing services Of those who used them, 35% found the service very/extremely useful Percentage of consumers using third-party vehicle pricing support services to purchase a vehicle Percentage of consumers who liked the pricing support received while purchasing a vehicle 1 Extremely useful 12% Very useful 2 Moderately useful 30% Somewhat useful 32% 84% Not useful at all No Yes Q14. Did you use a third-party, vehicle pricing support service (e.g., TrueCar, Edmunds, BitAuto, CarTrade, etc.) in the process of acquiring your current vehicle? Sample size: n=857 Q15. How useful did you find the vehicle pricing support you received? Sample size: n=133 13

15 In-dealer consumer experience Customer experience Customer experience is not dead, 71% of the consumers who bought their car via a dealer, rate customer experience as either a somewhat or very important factor in choosing where to buy a vehicle. The importance of relationship to dealer purchases is further highlighted by the fact that 60% of consumers visited the dealer where they made their purchase more than once. Interaction with a real person ranked as the most important buying aspect with over half acquiring their current vehicle from the dealership they visited. Two-thirds of consumers still find printed brochures and spec sheets very useful for gathering information at the dealership. 6 rate getting a good deal/price as the most enjoyable part of the dealer experience. The test drive ranks second with forty-three percent.

16 60% of consumers visited their selling dealer more than once Over half of the consumers did not visit any other dealerships apart from the one where they acquired their current vehicle Dealer where I acquired my current vehicle Other dealers that sell my current vehicle Other dealers that sell other brands of comparable vehicles % % 1 14% 1 1 Number of visits % 2 3 9% % 4 4 5% 4 5% 5 or more 5 or more 2% 5 or more 5% Q17. How many dealer visits did you conduct during the buying process for your current vehicle? Sample size: n=702 15

17 Customer experience is clearly not dead 71% of the consumers rate customer experience as either a somewhat or very important factor in choosing where to buy a vehicle How important is customer experience in choosing which dealer to buy from? Very important 28% Somewhat important 4 Neutral 20% Not very important Not at all important Q18. Thinking about the dealer where you acquired your current vehicle, how important was the customer experience in making the choice to buy there? Sample size: n=702 16

18 Salespeople and printed brochures considered most useful Two-thirds of consumers still find printed brochures and spec sheets very useful in gathering information at the dealership Presence of channels at a dealership Conversation with a salesperson 5% 11% 82% 2 % Printed brochures and specification sheets 20% 65% 9% Your own mobile device 10% 19% 32% 39% A tablet device provided by the dealership 10% 17% 19% 54% Interactive computer kiosks 11% 20% 14% 55% Augmented/virtual reality headset provided by the dealership 12% 17% 14% 57% Not useful Neutral Very useful N/A Q23. How useful are each of the following channels in helping you gather information while at a dealership? Sample size: n=702 17

19 Clearly, consumers are most concerned with getting a good deal Also, importance of experiences such as a test drive and quick/efficient process cannot be underestimated The most enjoyable aspects of the dealer experience are Got a good deal/price The test drive Quick/efficient process Friendliness/relationship with sales associate All my questions were answered Convenient location Did not have to negotiate I learned about extra features Follow-up post-purchase Dealership amenities (e.g., kid s play room, restaurants/coffee shop, cocktail bar) Technology that made the experience more efficient/easier Technology that made the experience more fun (e.g., virtual reality) Other 8% 11% 9% 17% 9% 14% 11% 8% 1% 7% 2% 2% 2% 2% 1% 32% 4 38% 35% 34% 30% 6 Top 3 choices Top choices Q24. What are the three aspects of the dealer experience you enjoyed most when you acquired your current vehicle? Sample size: n=702 18

20 Interaction with a real person most important buying aspect Less paperwork and getting pricing information online are the other most important aspects for consumers Consumer opinions on important aspects of a vehicle buying process Interacting with a real person to ask questions 5% 20% 75% Minimal paperwork Getting pricing information and/or locking-in a vehicle price online prior to purchase Building rapport with the dealer 10% 11% 27% 67% 29% 61% 31% 58% Extended duration test drives (e.g., 24 hours or more) Ride-and-drive events where you can test drive several vehicles at one time Innovative technology to make the purchase process more efficient Getting pre-approved for financing before shopping Innovative technology to make the purchase more engaging/fun (e.g., virtual reality) Access to product specialists (e.g., Apple genius concept) 20% 21% 15% 28% 37% 3 31% 32% 49% 47% 39% 4 31% 41% 35% 28% 39% 28% Minimal contact with the dealer 30% 44% 2 Not at all important/not very important Neutral Somewhat important/very important Q45. How important are each of the following items related to the vehicle buying process? Sample size: n=766 19

21 Communication from dealers and manufacturers Interaction matters Interacting with a real person, having a friendly relationship with the dealer, minimal paperwork, and getting vehicle price information online are the most important aspects of the vehicle buying process. However, this relationship appears to end at the point of purchase. Both manufacturers and dealers could be missing an important opportunity as 62% of consumers say they were never contacted by the manufacturer after acquiring their vehicle. Dealers surpass manufacturers in terms of quality of communication with 7 of consumers saying dealer communication is good/ very good.

22 Both OEMs and dealers could be missing a big opportunity 62% of the consumers say they were never contacted by the manufacturer after acquiring their vehicle Manufacturer touchpoints Dealer touchpoints Number of times 62% Never 2 17% Once or twice 39% 11% 3-5 times 21% 4% 6-10 times 9% 2% times 1% More than 20 times 1% Don t know 4% Q31. How many times has either the manufacturer or dealer contacted you (for any reason) after acquiring your current vehicle? Sample size: n=702 21

23 Dealers trump manufacturers in quality of communication 7 of consumers rated dealer communications as good/very good Manufacturer quality of communication Dealer quality of communication 67% 21% Very good 25% 7 4 Good 48% 2 Fair 22% Poor 1% Very poor 2% Q33. How would you rate the quality of the communication you have received from both the manufacturer and dealer since acquiring your current vehicle? Sample size, average for manufacturer and dealer : n=257,

24 The 2018 Deloitte Global Automotive Consumer Study includes 22,177 consumer responses across 15 global markets Belgium (n=1,275) United Kingdom (n=1,261) Canada (n=1,261) Germany (n=1,759) United States (n=1,760) Mexico (n=1,269) France (n=1,258) Japan (n=1,762) Rep of Korea (n=1,763) China (n=1,759) Brazil (n=1,256) Italy (n=1,260) South Africa (n=1,251) India (n=1,760) Malaysia (n=505) Thailand (n=515) Indonesia (n=503) Southeast Asia (n=1,523) Study methodology The study is fielded using an online panel methodology where consumers of driving age are invited to complete the questionnaire (translated into local languages) via . It was fielded in 17 countries and designed to be nationally representative of the overall population in each country. 23

25 Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ( DTTL ), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as Deloitte Global ) does not provide services to clients. Please see to learn more about our global network of member firms. Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories bringing world-class capabilities, insights and service to address clients most complex business challenges. To learn more about how Deloitte s approximately 264,000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn, or Twitter. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the Deloitte network ) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication For information, contact Deloitte Touche Tohmatsu Limited Designed and produced by The Creative Studio at Deloitte, London. J15097

Consumer views on autonomous and electric powertrain technologies. Asia Pacific insights from Deloitte s Global Automotive Consumer Study

Consumer views on autonomous and electric powertrain technologies. Asia Pacific insights from Deloitte s Global Automotive Consumer Study Consumer views on autonomous and electric powertrain technologies Asia Pacific insights from Deloitte s Global Automotive Consumer Study June 2018 Consumers are warming up to the idea of self-driving cars

More information

Global Automotive Consumer Study: Advanced Technology Update & Customer Experience Insights for South Africa Page x

Global Automotive Consumer Study: Advanced Technology Update & Customer Experience Insights for South Africa Page x Global Automotive Consumer Study: Advanced Technology Update & Customer Experience Insights for South Africa 2018 Page x Table of Contents Introduction 02 Executive summary 03 Consumer perspectives: Autonomous

More information

Driving connectivity Global Automotive Consumer Study: Future of Automotive Technologies

Driving connectivity Global Automotive Consumer Study: Future of Automotive Technologies Driving connectivity Global Automotive Consumer Study: Future of Automotive Technologies United Kingdom Insights March 2017 Contents Global Automotive Consumer Study Future of Automotive Technologies 01

More information

What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology. Deloitte Global Automotive Consumer Study

What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology. Deloitte Global Automotive Consumer Study What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology Deloitte Global Automotive Consumer Study January 2017 Change in desirability for fully autonomous vehicles since

More information

2019 Deloitte Global Automotive Consumer Study Advanced vehicle technologies and multimodal transportation. Global Focus Countries

2019 Deloitte Global Automotive Consumer Study Advanced vehicle technologies and multimodal transportation. Global Focus Countries 2019 Deloitte Global Automotive Consumer Study Advanced vehicle technologies and multimodal transportation Global Focus Countries To learn more about the Global Automotive Consumer Study, visit www.deloitte.com/autoconsumers

More information

Global Automotive Consumer Study 2017

Global Automotive Consumer Study 2017 Global Automotive Consumer Study 2017 Deloitte, September 2017 Preface Deloitte s Global Automotive Consumer Study 2017 is based on a survey of 22,078 respondents in 17 countries. The presentation focuses

More information

CO2 WLTP November 2018

CO2 WLTP November 2018 WLTP November 2018 On 1 September, 2018 a new system to test the Co2 emission for cars became effective. The system steps away from the NEDC testing cycle applied till now. The more static NEDC testing

More information

2019 CAR BUYER JOURNEY APRIL 2019

2019 CAR BUYER JOURNEY APRIL 2019 2019 CAR BUYER JOURNEY APRIL 2019 CAR BUYER JOURNEY RESEARCH BACKGROUND Cox Automotive has been researching the car buying journey for nearly 10 years to monitor key changes in consumer buying behaviors.

More information

Online Shopper: New Car Intenders

Online Shopper: New Car Intenders Online Shopper: New Car Intenders Market Intelligence Highlights h Background Objectives To determine: How consumers shop online when researching for their next automotive purchase Value of different types

More information

Key trends until 2025

Key trends until 2025 Key trends until 2025 Ricardo BACELLAR KPMG Brazil Head of Automotive Ranking Key trends until 2025 # 2014 2015 2016 2017 Percentage of executives rating a trend as extremely important # 1 # 1 # 1 # 1

More information

2016 Car Tech Impact Study. January 2016

2016 Car Tech Impact Study. January 2016 2016 Car Tech Impact Study January 2016 Objectives & Methodology Objectives Identify vehicle technologies that are currently being used and that are must haves for future vehicle purchases Determine how

More information

Consumer Attitude Survey

Consumer Attitude Survey Consumer Attitude Survey Spring 2018 Consumer Attitude Survey Spring 2018 2 Consumer Attitude Survey Spring 2018 Contents Introduction.. 4 Regional breakdown...... 5 Consumer views General perceptions..

More information

Deloitte Utility Electric Vehicle Survey

Deloitte Utility Electric Vehicle Survey Deloitte Utility Electric Vehicle Survey The Deloitte Utility EV Survey was conducted in 2017 and was previewed in Deloitte s report, Powering the future of mobility: How the electric power sector can

More information

Powertrain Acceptance & Consumer Engagement Study. Chrysler Powertrain Research March

Powertrain Acceptance & Consumer Engagement Study. Chrysler Powertrain Research March Powertrain Acceptance & Consumer Engagement Study Chrysler Powertrain Research March 2008 1 Research Objectives The 2010 Morpace Powertrain Acceptance & Consumer Engagement (PACE) study builds upon the

More information

UNDERSTANDING THE CUSTOMER

UNDERSTANDING THE CUSTOMER Certified Pre-Owned UNDERSTANDING THE CUSTOMER November 2013 About the CPO Study PURPOSE: To trend shopper familiarity, opinion, and consideration of CPO vehicles. METHODOLOGY: A quantitative online survey

More information

Digital Audience Analysis: Understanding Online Car Shopping Behavior & Sources of Traffic to Dealer Websites

Digital Audience Analysis: Understanding Online Car Shopping Behavior & Sources of Traffic to Dealer Websites October 2015 Digital Audience Analysis: Understanding Online Car Shopping Behavior & Sources of Traffic to Dealer Websites The Internet has rapidly equipped shoppers with more tools, resources, and overall

More information

Consumer attitudes to low and zero-emission cars

Consumer attitudes to low and zero-emission cars Consumer attitudes to low and zero-emission cars October 2018 Background This briefing summarises the results of a citizens survey undertaken by Ipsos Mori for Transport & Environment (T&E) examining attitudes

More information

Decisions, Decisions: What Drives Shopping Choices for Vehicle Re-Purchasers?

Decisions, Decisions: What Drives Shopping Choices for Vehicle Re-Purchasers? 16_Q4_178 Decisions, Decisions: What Drives Shopping Choices for Vehicle Re-Purchasers? Since 2010, the Autotrader Sourcing program has been conducting an annual survey of consumers who bought vehicles

More information

Intelligent Mobility and Voice of Customer. Kaushik Madhavan Director, Automotive & Transportation MENASA

Intelligent Mobility and Voice of Customer. Kaushik Madhavan Director, Automotive & Transportation MENASA Intelligent Mobility and Voice of Customer Kaushik Madhavan Director, Automotive & Transportation MENASA Agenda and Table of Contents Intelligent Mobility What is Intelligent Mobility? Scope and Role of

More information

2018 Automotive Fuel Economy Survey Report

2018 Automotive Fuel Economy Survey Report 2018 Automotive Fuel Economy Survey Report The Consumer Reports Survey Team conducted a nationally representative survey in May 2018 to assess American adults attitudes and viewpoints on vehicle fuel economy.

More information

China New Mobility Study 2015

China New Mobility Study 2015 China New Mobility Study 15 Copyright 15 Bain & Company, Inc. All rights reserved. Executive summary Car owners in China s mega-cities are rethinking the value of car ownership. As rapid urbanization transforms

More information

--- BUTLER JIM Auto Tech Survey Analysis & Report. Ja911. Dates fielded: 10/29-11/8/2018 Respondents: 784 of 30,000 Response rate: 2.

--- BUTLER JIM Auto Tech Survey Analysis & Report. Ja911. Dates fielded: 10/29-11/8/2018 Respondents: 784 of 30,000 Response rate: 2. JIM BUTLER II cac:>cac:. V TLE Ja911. --- 2018 Auto Tech Survey Analysis & Report Dates fielded: 10/29-11/8/2018 Respondents: 784 of 30,000 Response rate: 2.6% Understanding Today s Auto Consumers From

More information

The Clean Vehicle Rebate Project Summary Documentation of the Electric Vehicle Consumer Survey, Edition

The Clean Vehicle Rebate Project Summary Documentation of the Electric Vehicle Consumer Survey, Edition The Clean Vehicle Rebate Project Summary Documentation of the Electric Vehicle Consumer Survey, 2013 2015 Edition 0 June 2017 Prepared for California Air Resources Board Prepared by Center for Sustainable

More information

OWN YOUR BUSINESS. DRIVE YOUR FUTURE.

OWN YOUR BUSINESS. DRIVE YOUR FUTURE. OWN YOUR BUSINESS. DRIVE YOUR FUTURE. FRANCHISE WITH AAMCO. THE RIGHT MIX OF BRAND EQUITY AND OPPORTUNITY AAMCO is one of the leading companies in the automotive aftermarket industry and the only National

More information

ExxonMobil Basestocks Industry Pulse Report

ExxonMobil Basestocks Industry Pulse Report ExxonMobil Basestocks 2018 Industry Pulse Report 1 The base oils industry is ever evolving While Group I, Group II and Group III base oils all undeniably have a valued place in the market, the way they

More information

Usage of solar electricity in the national energy market

Usage of solar electricity in the national energy market Usage of solar electricity in the national energy market A quantitative study November 2016 Introduction 3 Summary of key findings 5 The decision to install solar electricity 7 Sources of information on

More information

Results from the North American E-bike Owner Survey

Results from the North American E-bike Owner Survey Results from the North American E-bike Owner Survey TRB Emerging Vehicles for Low Speed Transportation Subcommittee January 2018 John MacArthur Research Associate Portland State University UNITED STATES

More information

THE FUTURE. Of Your Dealership Lessons from the Auto Dealer Vertical

THE FUTURE. Of Your Dealership Lessons from the Auto Dealer Vertical THE FUTURE Of Your Dealership Lessons from the Auto Dealer Vertical ABOUT YOUR PRESENTERS DAN BARSON Auto-guy and former head of business development for NADA (guides) and ADESA (auction) following bright

More information

Why Buy Certified? FredBeans.com BEANS

Why Buy Certified? FredBeans.com BEANS Why Buy Certified? FredBeans.com 1-800-23-BEANS 1 During the car buying process, you have to make a lot of decisions. Before you even step foot in the dealership, you have to decide whether you want to

More information

Mobility Disruptors Perception, Intention and Aspiration of Chinese Consumers

Mobility Disruptors Perception, Intention and Aspiration of Chinese Consumers Mobility Disruptors Perception, Intention and Aspiration of Chinese Consumers Electrification Connectivity Ride-sharing Automation Feb 2018 Based on Key Findings of J.D. Power China Pulse Surveys on Mobility

More information

New-Energy Vehicles: Unfolding in China J.D. Power China Mobility Disruptors Survey Series. March 2018

New-Energy Vehicles: Unfolding in China J.D. Power China Mobility Disruptors Survey Series. March 2018 New-Energy Vehicles: Unfolding in China J.D. Power China Mobility Disruptors Survey Series March 2018 1 OVERVIEW Propelled by growing public concerns about the environment and incentive policies, the enthusiasm

More information

How much oil are electric vehicles displacing?

How much oil are electric vehicles displacing? How much oil are electric vehicles displacing? Aleksandra Rybczynska March 07, 2017 Executive summary EV s influence on global gasoline and diesel consumption is small but increasing quickly. This short

More information

OXFORD STREET, PADDINGTON SYDNEY, AUSTRALIA

OXFORD STREET, PADDINGTON SYDNEY, AUSTRALIA ABOUT PLACE SCORE? Street PX Place Score TM is a groundbreaking Place Experience (PX) diagnostic, engagement, benchmarking and tracking solution. The PX tool captures your community s assessment of places

More information

THE AUTO INDUSTRY TODAY & TOMORROW

THE AUTO INDUSTRY TODAY & TOMORROW INTELLIGENCE BRIEFING THE AUTO INDUSTRY TODAY & OVERVIEW About Morning Consult What consumers THINK Collecting over 3 million market research interviews What consumers SAY Evaluating over 100 million social

More information

About LMC Automotive. LMC Automotive the company. Global Car & Truck Forecast. Automotive Production Forecasts

About LMC Automotive. LMC Automotive the company. Global Car & Truck Forecast. Automotive Production Forecasts About LMC Automotive LMC Automotive the company LMC Automotive is a market leader in the provision of automotive intelligence and forecasts to an extensive client base of car and truck makers, component

More information

What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology

What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology Perspectives from Deloitte's Global Automotive Consumer Study 2 On the road with consumers worldwide Consumers

More information

HOW REAL PEOPLE VIEW THE FUTURE OF MOBILITY

HOW REAL PEOPLE VIEW THE FUTURE OF MOBILITY HOW REAL PEOPLE VIEW THE FUTURE OF MOBILITY OVERVIEW 1 2 3 Key Points Methodology: Adults overwhelmingly regard January the automotive 20 21, 2018. The industry as innovative, dynamic and changing for

More information

EV Owner Demographics & Diffusion Survey

EV Owner Demographics & Diffusion Survey EV Owner Demographics & Diffusion Survey Sources of Information 1) Which of the following statements best describes your interest in acquiring a PEV when you started your search for a new vehicle? ( )

More information

7 STEPS. to Buying a Compact Sedan Studebaker Rd, Cerritos, CA NormReevesFord.com1. NormReevesFord.

7 STEPS. to Buying a Compact Sedan Studebaker Rd, Cerritos, CA NormReevesFord.com1. NormReevesFord. 7 STEPS to Buying a Compact Sedan NormReevesFord.com 18900 Studebaker Rd, Cerritos, CA 90703 In the Cerritos Auto Square 888-318-5001 888-318-5001 NormReevesFord.com1 7 Steps to Buying a Compact Sedan

More information

NADA Winter 2018 Dealer Attitude Survey Aid

NADA Winter 2018 Dealer Attitude Survey Aid In order for your opinions to be included in the survey results, you must complete your survey online. Go to www.nadasurvey.com; then click Take Survey. NADA Winter 2018 Dealer Attitude Survey Aid NADA

More information

Customer Survey. Motives and Acceptance of Biodiesel among German Consumers

Customer Survey. Motives and Acceptance of Biodiesel among German Consumers Customer Survey Motives and Acceptance of Biodiesel among German Consumers A Survey in the Framework of Carbon Labelling Project EIE/06/015/SI2.442654 by Q1 Tankstellenvertrieb GmbH & Co. KG Rheinstrasse

More information

Where are we heading? Paths to mobility of tomorrow The 2018 Continental Mobility Study

Where are we heading? Paths to mobility of tomorrow The 2018 Continental Mobility Study Bitte decken Sie die schraffierte Fläche mit einem Bild ab. Please cover the shaded area with a picture. (24,4 x 7,6 cm) Where are we heading? Paths to mobility of tomorrow The 2018 Continental Mobility

More information

ONNECTIONSTHAT COUNT

ONNECTIONSTHAT COUNT ONNECTIONSTHAT COUNT OUR PURPOSE EMPOWERING CLIENTS TO THRIVE IN A RAPIDLY CHANGING MARKETPLACE Our clients are the driving force behind everything we do. Our unique strategic approach to delivering the

More information

Megatrends and their Impact on the Future of Mobility

Megatrends and their Impact on the Future of Mobility Megatrends and their Impact on the Future of Mobility Lisa Whalen w w w. m a r k e t s a n d m a r k e t s. c o m w w w. m a r k e t s a n d m a r k e t s. c o m 1 MARKETSANDMARKETS THE WORLD S LARGEST

More information

2016 FLEET BAROMETER. Switzerland

2016 FLEET BAROMETER. Switzerland 1 2016 FLEET BAROMETER Switzerland 2 Perimeter of the study Europe & BRT Perimeter BRT Brazil Russia Turkey Creation in France India out of the study Greece out of the study 2002 2005 2006 2007 2008 2009

More information

2017 European Car Wash Consumer Study

2017 European Car Wash Consumer Study 2017 European Car Wash Consumer Study 2017 International Carwash ssociation, Inc. 2017 EUROPEN CR WSH CONSUMER STUDY 1 TLE OF CONTENTS MESSGE FROM INTERNTIONL CRWSH SSOCITION pg. 3 METHODOLOGY pg. 4 STTE

More information

12 th. 55m. 10x. 9m monthly 80% 450,000. Auto. than. biggest UK. more. website Page views, ComScore CY2017. Google. monthly cross-platform visits

12 th. 55m. 10x. 9m monthly 80% 450,000. Auto. than. biggest UK. more. website Page views, ComScore CY2017. Google. monthly cross-platform visits 12 th biggest UK website Page views, ComScore CY2017 55m monthly cross-platform visits 4x more Auto searches than Google 450,000 Cars listed per day (average) 80% UK Auto retailers advertise on Auto Trader

More information

Why mobility, why now?

Why mobility, why now? DESIGN FOR MOBILITY Why mobility, why now? Ford is expanding business to be both an automotive and mobility company The world has moved from just owning vehicles to both owning and sharing. This is causing

More information

2017 FLEET BAROMETER. Belgium

2017 FLEET BAROMETER. Belgium 1 2017 FLEET BAROMETER Belgium 2 Table of content I CHARACTERISTICS OF THE FLEET p.17 II FINANCING p.35 III TELEMATICS p.47 IV PERSPECTIVES IN TERMS OF MOBILITY p.52 V INFORMATION SOURCES p.63 Perimeter

More information

Powertrain Acceptance & Consumer Engagement Study

Powertrain Acceptance & Consumer Engagement Study Powertrain Acceptance & Consumer Engagement Study July 2009 Chrysler Powertrain Research March 2008 1 Agenda The Need for Powertrain Research Study Overview Highlights of Findings Optimal Powertrain Configurator

More information

CARZONE MOTORING REPORT

CARZONE MOTORING REPORT CARZONE MOTORING REPORT Examining trends in the Irish Motoring Industry JULY 2018 INTRODUCTION Welcome to the latest edition of the Carzone Motoring Report, an established authority on current trends and

More information

2016 FLEET BAROMETER. Luxembourg

2016 FLEET BAROMETER. Luxembourg 2016 FLEET BAROMETER Luxembourg PERIMETER OF THE STUDY Europe & BRT Perimeter BRT Brazil Russia Turkey Creation in France India out of the study Greece out of the study 2002 2005 2006 2007 2008 2009 2010

More information

Reaching Buyers Beyond Early Adopters. Chevrolet Volt Product Marketing Director

Reaching Buyers Beyond Early Adopters. Chevrolet Volt Product Marketing Director Reaching Buyers Beyond Early Adopters Chevrolet Volt Product Marketing Director The Volt Customer Experience Volt s early customers who are they? Real world owner experiences with the Volt What owners

More information

CONTACT: Mike Hedge Hedge & Company, Inc. Public Relations (cell) FOR: Planning Perspectives, Inc.

CONTACT: Mike Hedge Hedge & Company, Inc. Public Relations (cell) FOR: Planning Perspectives, Inc. FOR: Planning Perspectives, Inc. Birmingham, MI HOLD FOR RELEASE UNTIL 12:01 a.m. EDT MONDAY, May 23, 2011 CONTACT: Mike Hedge Hedge & Company, Inc. Public Relations 248-789-8976 (cell) mhedge@hedgeco.com

More information

Strategy Implementation of VOLKSWAGEN

Strategy Implementation of VOLKSWAGEN 2012 Strategy Implementation of VOLKSWAGEN Department Of Business Administration, University Of Lucknow Submitted To: Prof. J.K. Sharma Submitted By: Ankit Kamal Roll No.06 MBA (EB) Sem IV Index Introduction

More information

Global Polybutadiene Rubber (BR) Market Study ( )

Global Polybutadiene Rubber (BR) Market Study ( ) Global Polybutadiene Rubber (BR) Market Study (2014 2025) Table of Contents 1. INTRODUCTION 1.1. Introduction to Polybutadiene Rubber Market Product Description Properties Industry Structure Value Chain

More information

Tax Team - Contact us

Tax Team - Contact us Tax Team - Contact us Service lines / Names Designation Email Telephone Business Tax Compliance & Advisory Yee Wing Peng Managing wpyee@deloitte.com +603 7610 8800 Executive Choy Mei Won mwchoy@deloitte.com

More information

Key Findings General Public and Traffic Police Surveys

Key Findings General Public and Traffic Police Surveys General Public and Traffic Police Surveys Tanzania Population: 50 million Demographics: 64% of population under 24 Dar es Salaam population growth: 4.39% (3rd fastest in Africa, 9th fastest globally) Surveys

More information

EV Consumer Survey Dashboard Questions

EV Consumer Survey Dashboard Questions EV Consumer Survey Dashboard Questions Sources of Information 1) Which of the following statements best describes your interest in acquiring a PEV when you started your search for a new vehicle? ( ) I

More information

FRAUD MATTERS UNITED KINGDOM. Keeping pace with a changing world

FRAUD MATTERS UNITED KINGDOM. Keeping pace with a changing world FRAUD MATTERS UNITED KINGDOM Keeping pace with a changing world Tightening fraud protection Cashless payments are on the rise. According to CapGemini s World Payments Report, there were around 366 billion

More information

We deliver world-class advice for owners and occupiers of office, industrial, hospitality, retail and residential real estate

We deliver world-class advice for owners and occupiers of office, industrial, hospitality, retail and residential real estate CONTENTS We deliver world-class advice for owners and occupiers of office, industrial, hospitality, retail and residential real estate 02 ECONOMIC OUTLOOK 04 ASEAN INTEGRATION AND FTAS 06 BUSINESS EXPANSION

More information

2018 VEHICLE TECH FEATURES STUDY

2018 VEHICLE TECH FEATURES STUDY 2018 VEHICLE TECH FEATURES STUDY ABOUT THIS STUDY In-vehicle technology has significantly increased in importance to vehicle shoppers over the last four years. In fact, vehicle tech now ranks ahead of

More information

A multi-model approach: international electric vehicle adoption

A multi-model approach: international electric vehicle adoption A multi-model approach: international electric vehicle adoption Alan Jenn Postdoctoral Researcher Gil Tal Professional Researcher Lew Fulton STEPS Director Sustainable Transportation Energy Pathways Institute

More information

Electric Vehicle Consumer Survey

Electric Vehicle Consumer Survey RESEARCH REPORT Electric Vehicle Consumer Survey Consumer Attitudes, Opinions, and Preferences for Electric Vehicles and EV Charging Stations Published 4Q 2013 Charul Vyas Associate Analyst Dave Hurst

More information

Michigan Public Service Commission Electric Vehicle Pilot Discussion

Michigan Public Service Commission Electric Vehicle Pilot Discussion Michigan Public Service Commission Electric Vehicle Pilot Discussion Brett Smith Assistant Director, Manufacturing & Engineering Technology Valerie Sathe Brugeman Senior Project Manager, Transportation

More information

The Dynamics of Plug-in Electric Vehicles in the Secondary Market

The Dynamics of Plug-in Electric Vehicles in the Secondary Market The Dynamics of Plug-in Electric Vehicles in the Secondary Market Dr. Gil Tal gtal@ucdavis.edu Dr. Tom Turrentine Dr. Mike Nicholas Sponsored by the California Air Resources Board Population and Sampling

More information

Cumulative Percent Frequency Percent Valid Percent

Cumulative Percent Frequency Percent Valid Percent Frequency Table Fully Online Hybrid Online Partially Online H_10 Course Type Frequency 868 24.7 24.7 24.7 1735 49.3 49.3 74.0 832 23.6 23.6 97.6 84 2.4 2.4 100.0 H_13 Period Frequency 1162R 100.0 H_14

More information

ELECTRIC VEHICLE, PLUG-IN HYBRID ELECTRIC VEHICLE, ELECTRIC VEHICLE SUPPLY EQUIPMENT, AND ELECTRIC BIKE GROUP DISCOUNT PROGRAM

ELECTRIC VEHICLE, PLUG-IN HYBRID ELECTRIC VEHICLE, ELECTRIC VEHICLE SUPPLY EQUIPMENT, AND ELECTRIC BIKE GROUP DISCOUNT PROGRAM REQUEST FOR INTEREST ELECTRIC VEHICLE, PLUG-IN HYBRID ELECTRIC VEHICLE, ELECTRIC VEHICLE SUPPLY EQUIPMENT, AND ELECTRIC BIKE GROUP DISCOUNT PROGRAM ( Electric Car Discount Program ) SUBMITTAL DUE DATE

More information

Tax Team - Contact us

Tax Team - Contact us Tax Team - Contact us Service lines / Names Designation Email Telephone Business Tax Compliance & Advisory Yee Wing Peng Managing wpyee@deloitte.com +603 7610 8800 Julie Tan jultan@deloitte.com +603 7610

More information

Market survey on fleet managers purchase behaviour

Market survey on fleet managers purchase behaviour Market survey on fleet managers purchase behaviour Research report by GiPA 8 th of June 2015 review 28/09/2015 Report content 1 Objectives 2 Methodology 3 Research results 2 Objectives Transport & Environment

More information

Brain on Board: From safety features to driverless cars

Brain on Board: From safety features to driverless cars Brain on Board: From safety features to driverless cars Robyn Robertson, M.C.A. President & CEO Traffic Injury Research Foundation 18 th Annual Not By Accident Conference. London, ON, October 18 th, 2016

More information

Request for Information (RFI) from Potential Bidders

Request for Information (RFI) from Potential Bidders Request for Information (RFI) from Potential Bidders To facilitate a robust competitive response to a planned regional cooperative procurement initiative, the Metropolitan Washington Council of Governments

More information

CPO-BR CPO STUDY MAXIMIZING MARKET POTENTIAL

CPO-BR CPO STUDY MAXIMIZING MARKET POTENTIAL CPO-BR-17 2016 CPO STUDY MAXIMIZING MARKET POTENTIAL THE FUTURE IS BRIGHT FOR CPO SALES Certified Pre-Owned (CPO) sales are on the rise and The benefits for dealers are clear. CPO vehicles sell an the

More information

The U.S. Auto Industry, Washington and New Priorities:

The U.S. Auto Industry, Washington and New Priorities: The U.S. Auto Industry, Washington and New Priorities: What Americans Think Produced for Civil Society Institute Prepared by November 20, 2006 Copyright 2006. Opinion Research Corporation. All rights reserved.

More information

DriverUp 101. Webinar 1

DriverUp 101. Webinar 1 DriverUp 101 Webinar 1 Hi, we re Human Design The world of DriverUp 5 minutes Why are we here today? The Goal Equip each of you to represent and sell DriverUp at NADA. The Takeaway How to set up a dealer

More information

Market Briefing: Mergers & Acquisitions World, Region, & Country

Market Briefing: Mergers & Acquisitions World, Region, & Country Market Briefing: Mergers & Acquisitions World, Region, & Country January 2, 217 Dr. Edward Yardeni 16-972-7683 eyardeni@ Joe Abbott 732-497-36 jabbott@ Please visit our sites at www. blog. thinking outside

More information

EXHIBITOR PROSPECTUS NADA SHOW THE POWER OF FACE-TO-FACE BUSINESS. Las Vegas Convention Center March 23-25, 2018

EXHIBITOR PROSPECTUS NADA SHOW THE POWER OF FACE-TO-FACE BUSINESS. Las Vegas Convention Center March 23-25, 2018 NADA EXHIBITOR PROSPECTUS SHOW 2018 THE POWER OF FACE-TO-FACE BUSINESS Las Vegas Convention Center March 23-25, 2018 N A T I O N A L A U T O M O B I L E D E A L E R S A S S O C I A T I O N NADA Show Attendee

More information

Technology and policy drivers of the fuel economy of new light-duty vehicles Comparative analysis across selected automotive markets

Technology and policy drivers of the fuel economy of new light-duty vehicles Comparative analysis across selected automotive markets Technology and policy drivers of the fuel economy of new light-duty vehicles Comparative analysis across selected automotive markets Pierpaolo Cazzola, International Energy Agency Content GFEI and the

More information

SAMPLE: Wipers intelligence service. Generated: July 11, 2016

SAMPLE: Wipers intelligence service. Generated: July 11, 2016 SAMPLE: Wipers intelligence service Generated: July 11, 2016 Table of contents Table of contents Introduction... Companies... Denso Corporation... Federal Mogul Corporation... Products... Hella KGaA Hueck

More information

RACQ Mobility Survey - Taxis and Rideshare

RACQ Mobility Survey - Taxis and Rideshare RACQ Mobility Survey - Taxis and Rideshare For Information RACQ Public Policy Department Date 2 December 1 R A C Q M o b i l i t y S u r v e y P a g e 1 Contents 1 Introduction... 3 2 Methods... 3 3 Demographic

More information

MOTORISTS' PREFERENCES FOR DIFFERENT LEVELS OF VEHICLE AUTOMATION: 2016

MOTORISTS' PREFERENCES FOR DIFFERENT LEVELS OF VEHICLE AUTOMATION: 2016 SWT-2016-8 MAY 2016 MOTORISTS' PREFERENCES FOR DIFFERENT LEVELS OF VEHICLE AUTOMATION: 2016 BRANDON SCHOETTLE MICHAEL SIVAK SUSTAINABLE WORLDWIDE TRANSPORTATION MOTORISTS' PREFERENCES FOR DIFFERENT LEVELS

More information

Continental Mobility Study Klaus Sommer Hanover, December 15, 2011

Continental Mobility Study Klaus Sommer Hanover, December 15, 2011 Klaus Sommer Hanover, December 15, 2011 Content International requirements and expectations for E-Mobility Urbanization What are the challenges of individual mobility for international megacities? What

More information

EXHIBITOR PROSPECTUS THE POWER OF FACE-TO-FACE BUSINESS. January 24-27, 2019 San Francisco

EXHIBITOR PROSPECTUS THE POWER OF FACE-TO-FACE BUSINESS. January 24-27, 2019 San Francisco N A T I O N A L A U T O M O B I L E D E A L E R S A S S O C I A T I O N EXHIBITOR PROSPECTUS THE POWER OF FACE-TO-FACE BUSINESS January 24-27, 2019 San Francisco NADA SHOW ATTENDEE STATS The NADA Show

More information

Barry Callebaut Food Manufacturers Europe

Barry Callebaut Food Manufacturers Europe Particulars About Your Organisation 1.1 Name of your organization Barry Callebaut Food Manufacturers Europe 1.2 What is/are the primary activity(ies) or product(s) of your organization? Oil Palm Growers

More information

Boomers Going the Distance: 2018 Consumer Insights on the Driving Experience Posted Questionnaire

Boomers Going the Distance: 2018 Consumer Insights on the Driving Experience Posted Questionnaire Boomers Going the Distance: 2018 Consumer Insights on the Driving Experience Posted Questionnaire Reading Notes: Weighted data shown Unless otherwise specified, unweighted bases are as follows: - Total

More information

Consumers, Vehicles and Energy Integration (CVEI) project

Consumers, Vehicles and Energy Integration (CVEI) project Consumers, Vehicles and Energy Integration (CVEI) project Auto Council Technology Group meeting Wednesday 22 nd February 2017 2017 Energy Technologies Institute LLP The information in this document is

More information

Building a driverless future

Building a driverless future Finding new roads to value creation as the automotive industry transforms Building a driverless future An executive interview with GM s Mandi Damman By Darrin Kelley, Ryan Robinson, and Steve Schmith A

More information

Two Volkswagen Models and One Honda Model Receive Segment Awards; Toyota Ranks Highest among Brands

Two Volkswagen Models and One Honda Model Receive Segment Awards; Toyota Ranks Highest among Brands Reports: Ongoing Costs Weigh Heavily on New-Vehicle Owners in Brazil, Particularly among Owners of Subcompact and Compact Models Two Volkswagen Models and One Honda Model Receive Segment Awards; Toyota

More information

Global Automotive Outlook

Global Automotive Outlook Global Automotive Outlook The Race for Sales, Electric Cars, Profitability and Innovation Marco Hauschel Nathan Carlesimo Maxime Lemerle Economic Research September 2017 Update After a healthy recovery

More information

2018 AER Social Research Report

2018 AER Social Research Report 2018 AER Social Research Report Executive Summary June 2018 2018 AER Social Research Report Executive Summary June 2018 Published by Alberta Energy Regulator Suite 1000, 250 5 Street SW Calgary, Alberta

More information

Fuel Economy: How Will Consumers Respond?

Fuel Economy: How Will Consumers Respond? Fuel Economy: How Will Consumers Respond? Julie Becker Vice President Environmental Affairs Alliance of Automobile Manufacturers Asilomar Conference August 2015 Number Of Models Investment = Great Product

More information

INTERNATIONAL RESEARCH, USA HORIZON CONSUMER SCIENCE

INTERNATIONAL RESEARCH, USA HORIZON CONSUMER SCIENCE RESEARCH The Australian Made, Australian Grown Campaign (AMAG) regularly conducts research in both domestic and international markets. All findings can be found in the AMAG Resource Centre on www.australianmade.com.au/research.

More information

BMW GROUP DIALOGUE. HANGZHOU 2017 TAKE AWAYS.

BMW GROUP DIALOGUE. HANGZHOU 2017 TAKE AWAYS. BMW GROUP DIALOGUE. HANGZHOU 2017 TAKE AWAYS. BMW GROUP DIALOGUE. CONTENT. A B C Executive Summary: Top Stakeholder Expert Perceptions & Recommendations from Hangzhou Background: Mobility in Hangzhou 2017,

More information

Public engagement on Electric Vehicles. evidence published by the Department for Transport

Public engagement on Electric Vehicles. evidence published by the Department for Transport Public engagement on Electric Vehicles evidence published by the Department for Transport John Screeton, Behavioural Insights and Attitudes Team, DfT Presentation to the Energy Research Partnership, Friday

More information

Reducing CO 2 emissions from vehicles by encouraging lower carbon car choices and fuel efficient driving techniques (eco-driving)

Reducing CO 2 emissions from vehicles by encouraging lower carbon car choices and fuel efficient driving techniques (eco-driving) Reducing CO 2 emissions from vehicles by encouraging lower carbon car choices and fuel efficient driving techniques (eco-driving) David Pryke, Head of Efficient Driving, Department for Transport, London

More information

US$82,814m. Total assets. US$3,403m. Net debt. By Sector # US$411m Property. US$157m Insurance broking & financial services.

US$82,814m. Total assets. US$3,403m. Net debt. By Sector # US$411m Property. US$157m Insurance broking & financial services. Jardine Matheson Group Profile 2018 Jardine Matheson Holdings Limited 2017 Financial Highlights * US$83,808m Gross revenue US$4,378m Underlying profit before tax + US$82,814m Total assets 444,000 People

More information

PwC Autofacts. The Transformation of the Automotive Value Chain.

PwC Autofacts. The Transformation of the Automotive Value Chain. www.pwc.de The Transformation of the Automotive Value Chain Research results on how the automotive transformation will impact value add October 18 DON T PANIC: The automotive transformation will bring

More information

Nice Rika Biotechnologies Sdn Bhd

Nice Rika Biotechnologies Sdn Bhd Particulars About Your Organisation 1.1 Name of your organization 1.2 What is/are the primary activity(ies) or product(s) of your organization? Oil Palm Growers Palm Oil Processors and/or Traders Consumer

More information

FOCUS ON ITALY: HYBRID VEHICLES FY2015 MARKET OVERVIEW. Analysis completed: January All Rights Reserved JATO Dynamics Ltd 1

FOCUS ON ITALY: HYBRID VEHICLES FY2015 MARKET OVERVIEW. Analysis completed: January All Rights Reserved JATO Dynamics Ltd 1 FOCUS ON ITALY: HYBRID VEHICLES FY2015 MARKET OVERVIEW Analysis completed: January 2016 All Rights Reserved JATO Dynamics Ltd 1 INTRODUCTION The progression of the Italian market for hybrid vehicles is

More information

Target EV Consumer Segments & Incentivizing Dealers (to educate consumers)

Target EV Consumer Segments & Incentivizing Dealers (to educate consumers) Target EV Consumer Segments & Incentivizing Dealers (to educate consumers) EV Roadmap 10, 20 June 2017, Portland Brett Williams, M.Phil. (cantab), Ph.D. Principal Advisor, Clean Transportation Thanks also

More information