After Sales products and services. Take good care with Vertu Mercedes-Benz.

Transcription

1 After Sales products and services. Take good care with Vertu Mercedes-Benz.

2 Vertu Mercedes-Benz. Mercedes-Benz of Ascot, Reading and Slough are proud to be part of Vertu Motors plc, the sixth largest motor Retailer in the UK. Here we offer the complete Mercedes-Benz experience, including the full model range, sales advice, Approved Used, insurance and After Sales services. Our staff have a genuine passion for Mercedes-Benz and are here to share their expertise if you have any questions. Every one of us wants to ensure that you receive the very best experience. Securing the best offer on a new Mercedes-Benz couldn t be easier when you visit a Vertu Mercedes-Benz Retailer. As part of a larger organisation, we can source unrivalled deals. Our Reading and Ascot locations are also authorised smart Retailers. When you visit, you can use our on-site tablets to create the perfect smart car: small, agile and configured to your choice of body type, colour, interior, exterior and more. Our ethos is to provide a service built on trust and this extends beyond the moment you drive away in your car. Equipped with the very best diagnostic and servicing tools, our technicians ensure your vehicle receives the best care possible. We would like to personally thank you for taking an interest in both Mercedes-Benz and Mercedes-Benz of Ascot, Reading and Slough. Please get in touch with our sales team if you have any further questions. We re here to help you. After Sales products and services Take good care with Vertu Mercedes-Benz. 2

3 Contents. Mercedes-Benz After Sales 4 smart after sales 14 Mercedes-Benz Collection 5 smart collection 15 Motorsport 6 smart service care 17 Mercedes-Benz Winter Health Check 7 smart accessories 18 Mercedes-Benz Accessories 8 Mercedes-Benz Service Care 9 My Service 11 GenuineParts 12 Mercedes me connect 13 After Sales products and services Take good care with Vertu Mercedes-Benz. 3

4 Mercedes-Benz After Sales. When you buy a Mercedes-Benz, you don t just buy a car; you buy a luxury motoring experience. At Vertu Mercedes-Benz we understand this, which is why we offer a full After Sales programme. Over the following pages, you ll find the products and services that ensure you get the most from life as a Mercedes-Benz owner, both on and off the road. After Sales products and services Take good care with Vertu Mercedes-Benz. 4

5 Mercedes-Benz Collection Make the transition to fresh spring days with the Mercedes-Benz Collection. Batten down the hatches against the last of the winter chill with our sleek sports jacket. Stay cool and perfectly on time with our motorsports-inspired watch. And finally, look ahead to sunnier days to come with the ultimate children s garden toy, a miniature AMG GT S. The Mercedes-Benz Collection extends the brand s signature style and luxury to sports, fashion, gifts and more. Discover the spring Mercedes-Benz Collection at Vertu Mercedes-Benz. > View Collection brochure Men s classic chronograph watch (inc VAT) Men s cagoule (inc VAT) Umbrella (inc VAT) Men s business bag (inc VAT) Mercedes-Benz perfume for men (inc VAT) AMG GT S, C (inc VAT) After Sales products and services Take good care with Vertu Mercedes-Benz. 5

6 4TheTeam. 4Performance. In 2017, the Mercedes-AMG Petronas Formula One team continued its glorious run of form. Following a series of high-octane grands prix, the team clinched its fourth consecutive World Constructors Championship. Driver Lewis Hamilton raced to his fourth World Drivers Championship title and teammate Valterri Bottas joined him on the podium. Many of our innovations are first engineered by the team and pioneered on the track. Having been tested in the most challenging conditions, they then go on to provide the blueprint for the powerful performance of our commercial range. > View Collection brochure 2017 team cap (inc VAT) Men s team tee (inc VAT) Backpack (inc VAT) After Sales products and services Take good care with Vertu Mercedes-Benz. 6

7 Mercedes-Benz Winter Health Check for 29.99*. Whether it s the icy mornings of deepest winter or the foggy evenings of early spring, prepare your car for the days ahead with a Winter Health Check for just 29.99*. Your Winter Health Check includes: Full inspection of your car s key features, including lights, fluid levels, brakes, tyres, battery and cooling system by our specially-trained technicians Complimentary car wash and vacuum Free Mercedes-Benz thermo mug. To book your Winter Health Check, contact your local Vertu Mercedes-Benz Retailer. > Book Now *Offer valid whilst stocks last. Valid from 02/10/17 until 28/02/18. Applies to vehicles which are 2 years old or older. No cash alternative. After Sales products and services Take good care with Vertu Mercedes-Benz. 7

8 Ready for the coming of spring. Prepare for the changing of the seasons with the Mercedes-Benz Accessories range. Get set to enjoy the last of the winter sports season with our roof-top ski and snowboard rack. Add our branded rubber floor mats to protect against muddy boots and paws after walks in the woods. And if you re gearing up for the spring s sporting action, install our boot tub to prevent scuffng from tennis rackets, golf clubs and other equipment. Mercedes-Benz Accessories give you more practicality, safety and style on every journey. All Accessories can be purchased through your Vertu Mercedes-Benz Retailer. > View all Accessories Coat hanger (inc VAT) Illuminated star (inc VAT) Boot tub from (inc VAT) Sill protector from (inc VAT) Ski and snowboard rack Rubber floor mats from (inc VAT) After Sales products and services Take good care with Vertu Mercedes-Benz. 8

9 Take good care of your Mercedes-Benz. Service Care Plans start at just 27 a month*. There s no better way to look after your Mercedes-Benz than regular servicing at your Vertu Mercedes-Benz Retailer. When you bring your car to us, you can be sure it s in the hands of those who know it best and with a Mercedes-Benz Service Care Plan, you know exactly how much your costs will be in advance. With a Service Care Plan you will enjoy all of the following benefits: Service costs spread across manageable monthly payments. A guarantee against parts and labour price rises for the duration of your plan. Inclusive cover for additional items, including brake fluid, spark plugs, fuel filters, air filters and screen wash. Mercedes-Benz GenuineParts. Complimentary Roadside Assistance. Trust the right people with your Mercedes-Benz. > Get a Service Care Plan After Sales products and services Take good care with Vertu Mercedes-Benz. 9

10 Take good care of your Mercedes-Benz. Fully inclusive monthly rates - based on number of services and payment term. 2 Services 3 Services 12 months 24 months 12 months 24 months 36 months A-Class CLA GLA B-Class B-Class Electric Drive C-Class SLK GLC SLC E-Class New E-Class CLS GLE S-Class GLS SL G-Class V-Class Effective from 1 September Information correct at time of going to print. Prices subject to change without prior notice. Vehicles up to 12 months old/before first service. Prices valid for Mercedes-AMG 43 models. Prices for AMG vehicles (V8 and V12) available separately. After Sales products and services Take good care with Vertu Mercedes-Benz. 10

11 My Service. My Service offers you a choice of maintenance, servicing and repair options to suit your lifestyle. When you have a workshop appointment at your Vertu Mercedes-Benz Retailer, you can choose from our Drop&Go, Lounge, Drive or Collect services. Drop&Go drop off your Mercedes-Benz between 8am and 10am, leave us your keys, and we ll have it ready for you to collect any time from 4.30pm until we close Lounge unwind in our comfortable lounge facilities while our technicians work on your Mercedes-Benz, knowing that we ll have you back on the road as soon as possible Drive we ll give you a Mercedes-Benz loan car to keep you moving while we work on yours. Drop off your Mercedes-Benz and collect your loan car between 8am and 11am, and we ll have your car ready for you when you return before 6pm Collect if it s simply not convenient to bring your car to us, Collect is the perfect option. Our driver will collect your car from your home or work between 8am and 11am. Once our work is complete, we ll return your car before 6pm To get an instant quote and book your appointment, visit vertumercedes-benz.com > Find out more After Sales products and services Take good care with Vertu Mercedes-Benz. 11

12 Mercedes-Benz GenuineParts. When it comes to caring for your car, accept no compromises. We recommend using nothing but Mercedes-Benz GenuineParts. Only these parts have been designed for your car and only these parts can be relied on to keep it performing at its best. At Vertu Mercedes-Benz, we offer the full range for all models. Our sales staff can assist with any GenuineParts questions and our workshop team are specially trained to fit them for you. > Find out more After Sales products and services Take good care with Vertu Mercedes-Benz. 12

13 Mercedes me connect. The connected driving experience from Mercedes-Benz. Mercedes me connect is an intelligently connected world, built around you and your vehicle. It updates your driving experience for the connected age connecting you and your car, and vice versa, via smartphone, tablet or desktop. Now you can receive: Parking at the touch of a button with the Remote Parking Pilot. Concierge Service, offering you personal everyday luxury. Remote Online, tracking your vehicle s location in real-time. Live Traffc Information. Car-to-X Communication so issues don t become your problem. Automated updates when your service is due. Mercedes-Benz emergency call system. > Find out more After Sales products and services Take good care with Vertu Mercedes-Benz. 13

14 smart after sales. Buying your smart is only the beginning. Agile and stylish, it s the start of a new driving experience and endless days of excitement at the wheel. At Vertu Mercedes-Benz, we offer a full selection of smart aftersales products and services, so you can enjoy every single moment of fun on the road. Check out the following pages for more on the full smart experience. Engineered with Mercedes-Benz. After Sales products and services Take good care with Vertu Mercedes-Benz. 14

15 The smart collection Bring a burst of life and colour to the transitional season with the smart collection. You can wrap up for the last days of winter with a orange beanie hat, shield yourself from early spring showers with our black umbrella or even pass on all the fun to your favourite little people with a smart toy car. With the smart collection, you can enjoy smart s cool style and clever design across a range of fashion, accessories, merchandise and more. Drop in at your local Vertu Mercedes-Benz Retailer to view the winter and spring smart collections. Thermo mug (inc VAT) Women s sweat jacket (inc VAT) Compact umbrella (inc VAT) >> View smart collection After Sales products and services Take good care with Vertu Mercedes-Benz. 15

16 >> View smart collection Travel bag (inc VAT) Proxy cap (inc VAT) Passion knitted hat (inc VAT) smart fortwo model 7.00 (inc VAT) Snap hook key ring (inc VAT) USB stick, 8GB (inc VAT) After Sales products and services Take good care with Vertu Mercedes-Benz. 16

17 Looking after your smart. smart service care plans start at just 20 a month*. The best way to keep your smart in great shape is with regular servicing at your Vertu Mercedes-Benz Retailer. Here you can be sure it s with the smart experts. And our smart service care plans give you a flexible, affordable way to organise your services ahead of time. You can now fix the price of parts and labour for up to three services so you ll know the cost before we start. It even includes regular service items like spark plugs, air filters and fuel filters. Trust the right people with your smart. 2 Services 3 Services 12 months 24 months 12 months 24 months 36 months FORWARD fortwo forfour roadster Includes new and approved used vehicles. Prices shown effective from 3 May Information correct at time of going to print. Prices subject to change without prior notice. >> Get a service care plan *Based on the fortwo with 2 services over 24 months. After Sales products and services Take good care with Vertu Mercedes-Benz. 17

18 Your smart, your way. smart is all about originality. And with our smart accessories chic touches, practical add-ons and exclusive accents you can customise your smart for you and your life. Big on winter adventures and the great outdoors? Install our boot tub to protect against muddy gear. Or if you have a sporty side, you ll want to check out our sleek BRABUS pedals. Alternatively, if you re looking ahead to spring s first open-air rides in your smart cabrio, our smart wind deflector ensures you ll travel in maximum comfort. All accessories can be purchased through your Vertu Mercedes-Benz Retailer. >> View all accessories Boot tub (inc VAT) smart wind deflector 59 (inc VAT) Floor mats (inc VAT) BRABUS pedals (inc VAT) Universal smartphone cradle (inc VAT) First aid kit (inc VAT) After Sales products and services Take good care with Vertu Mercedes-Benz. 18

19 Mercedes-Benz of Ascot London Road Bracknell Berkshire RG12 9FR Mercedes-Benz of Reading Richfield Avenue Reading Berkshire RG1 8EQ Mercedes-Benz of Slough Bath Road Slough Berkshire SL1 5PR