2017 FLEET BAROMETER. Belgium

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1 FLEET BAROMETER Belgium

2 2 Table of content I CHARACTERISTICS OF THE FLEET p.17 II FINANCING p.35 III TELEMATICS p.47 IV PERSPECTIVES IN TERMS OF MOBILITY p.52 V INFORMATION SOURCES p.63

3 Perimeter of the study Focus Europe Creation in France India out of the study Greece out of the study Brazil and Russia out of the study 3

4 Methodology DATA COLLECTION METHOD FIELDWORK PERIOD TARGET CATI System (Computer Assisted Telephone Interviewing) JANUARY FEBRUARY Fleet managers in companies of all industries using at least 1 corporate vehicle QUOTAS SAMPLE DURATION OF INTERVIEWS Company size & sector 3847 interviews including 3540 through Europe* and 307 out of Europe (Turkey) 10 minutes in average (without SME focus) * All along the report, country results are being compared with Europe. Europe results do not include data from Turkey. 4

5 5 Sample Company size & sector Total Construction 14 () 8 (13%) 7 (9%) 3 (5%) 32 (11%) Industry 14 () 16 (27%) 30 (3) 22 (37%) 82 (27%) Services 38 (3) 17 (2) 27 (34%) 26 (44%) 108 (36%) Trade 35 (35%) 19 (3) 16 (20%) 8 () 78 (26%) Weight of each company size segment 101 (100%) 60 (100%) 80 (100%) 59 (100%) 300 (100%) 33% 20% 27% 20% 100% This sample structure was set up in order to be roughly representative of the number of cars registered by companies for each company size segment and activity sector as well as to allow comparisons between countries on a similar bases. In the following slides, no additional weighting of the data are applied to company sizes or activity sectors segments.

6 6 Sample Perimeter of the survey: companies owning at least 1 vehicle Companies with less than 10 employees 101 interviews Companies with 10 to 99 employees 60 interviews Companies with 100 to 249 / 499 / 999 employees 80 interviews Companies with 250 / 500 / employees and more 59 interviews 1 to 99 employees 161 interviews More than 100 employees 139 interviews

7 7 Sample FR IT UK NL ES BE CZ DE PL PT CH LU TR Less than 10 employees 10 to 99 employees 100 to 249 employees 100 to 499 employees 100 to 999 employees 250 employees and more 500 employees and more 1000 employees and more

8 8 Pictograms Company size Fleet size* Less than 10 employees Small fleet = 1 9 vehicles employees Medium fleet = vehicles 100 to 999 employees Large fleet = 50 vehicles and more 1000 employees and more * Fleet size : the size of the fleet has been defined according to the total number of vehicles given in question A5.

9 CONTEXT AND MAIN RESULTS 9

10 A CONTEXT 10

11 11 Context Compared evolution of Passenger Car sales (scale to the left) and Real GDP growth rate (scale to the right source OECD) , , ,0 1, , , , ,0 PC sales Real GDP growth rate (OECD)

12 12 Context Compared evolution of Light Commercial Vehicles sales (scale to the left) and Real GDP growth rate (scale to the right source OECD) , ,0 2, , , ,0-2, ,0 LCV sales Real GDP growth rate (OECD)

13 13 Context 2009: decline of Passenger Cars (PCs) and Light Commercial Vehicles (LCVs) sales due to the effects of the crisis (GDP: -2.6%, PCs: -11.1%, LCVs: -20.) a decline mainly led by the collapse of the corporate market 2010: a Federal aid system was put into place to promote the purchase of vehicles with a low CO2 emission rates (stopped 31/12/2011) + GDP growth -> sales picked up 2011: High sales level: PC were sold, an increase of 20. compared with the 2009 level. LCV reaches unites (+18.9% compared with the 2009 level). 2012: deployment of the ATDN reform (all kinds of fringe benefits), GDP stagnation (+0.1%) & nose diving sales (PCs: -14.9%, LCVs: -11.1%). This decline can be explained mainly by the collapse of the individual / household market : stability of the PC and LCV sales : Both PC and LCV register strong increases in volume that allows them to reach their pre-crisis sales level. Since 2014, PC reaches an increase of +11.7% and LCV +27.7%. Corporate sales represents 52.5% of the PC segment in 2016 versus only 44.3% in 2000 (+8.2 points). Hot topics that influence fleet corporate Belgian Market in 2016: new expectations in terms of mobility, especially among the millennial employees, mobility budgets, telematics and data management, sustainable business practices and tax shifts. OECD foresees for the 2 coming years GPD to reach a slightly higher growth rate of +1.3% and +1.5% compared with the +1. of Nevertheless, the FEBIAC (Belgium Automotive and Cycle association) forecasts for 2017, after sales having outcome the pre-crisis level, to register new PC sales, meaning a slight decreasing in volume of -3.9%.

14 B MAIN RESULTS 14

15 15 Main results #1 Optimism for the future Overall, fleet growth potential in Belgium is quite steady since Belgian fleet managers are slightly more optimistic than in other European countries (+15 versus +11 in Europe). Especially in companies with very large fleet, with a high balance (+35 versus +19 in Europe). #2 A stronger interest for Hybrid, Plug in hybrid and Electric vehicles Compared to the whole Europe area, Belgian companies are more interested to use Hybrid, Plug in Hybrid and Electric vehicles. Belgium is part of the top 3 regarding the growth potential of these technologies in fleet. Furthermore, the intention to develop hybrid, plug-in hybrid and electric vehicles in fleet has been significantly increasing since In particularly in small/medium companies. Volkswagen s dieselgate has globally no consequence for the Belgian companies car policy regarding models or CO2 limits (almost 9 out of 10). #3 An increasing trend for Operating Leasing in large and very large companies 34% of Belgian companies have been using operating leasing as their main financing method in order to acquire their fleet vehicles (slightly more than in Europe) and this share is significantly more important in large fleets than others. Moreover, Operating leasing has been increasing since 2014 in Belgian large and very large companies (+7 points). This trend is confirmed by their strong development intention rate (31% versus 17% in Europe for the very large companies). In the same time, European companies still often use outright purchase or other credits as their main financing method.

16 16 Main results #4 A difficult development of Telematics on the Belgian market The use of Telematics is still lower than in Europe and the gap is particularly important for large fleet (19% vs 37%). The main reasons of Belgian fleet managers for using telematics is to locate vehicles first (59%), then to improve drivers safety (46%). In this context, the major brake to telematics development could be the respect of the users privacy. More than in the whole Europe area, the main supplier of their telematics is the Telecom company 39% vs 27% (similar pattern observed in France). The car part supplier is asked by almost 3 out of 10 fleet managers. Contrary the other European countries, the share of bought vehicles already equipped by the car manufacturer is very low ( vs 16%). #5 Company mobility solutions future Almost half of Belgian fleet managers are interested in alternative mobility solutions as well as in the other European countries. Ride sharing is the mobility alternative solution the most already used in companies, whatever the size. Nevertheless, only very few companies are ready to give up all or part of their company cars for other solutions like car sharing, ride sharing or mobility budget. As on the European market, a certain timidity is observed from Belgian fleet managers..

17 17 I CHARACTERISTICS OF THE FLEET

18 A FLEET ASPECT 18

19 19 Number of vehicles in fleet A5. Can you please tell me the total number of vehicles of less than 3.5 tons in your fleet? Total 5% 9% 26% 46% 36% 54% 34% 100% 99% 47% 50% 66% 69% 64% 39% 41% 47% 29% 1 to 9 vehicles 10 to 99 vehicles 100 to 499 vehicles 500 vehicles and more 15% 9% 3% 3% 1% 3% 34% 23% 10% 15% 15%

20 Fleet growth potential by company size 20 % which think that the total number of vehicles of their company fleet will A8. In the next three years, do you think that the total number of vehicles in your company fleet will? Decrease Increase Balance 2017 Balance 2015 Balance 2014 Balance 2013 Total 5% 7% 20% % 5% 10% 13% % 5% % 7% 29% 21% % 29% 26% Balance = Fleet growth will increase Fleet growth will decrease

21 Fleet growth potential by fleet size 21 % which think that the total number of vehicles of their company fleet will A8. In the next three years, do you think that the total number of vehicles in your company fleet will? Decrease Increase Balance 2017 Balance 2015 Balance 2014 Balance 2013 Total 5% 7% 20% % 9% % % 20% % % 40% % 29% Balance = Fleet growth will increase Fleet growth will decrease

22 How long the company keeps its vehicles before reselling them 22 A25. On average, how long do you keep your vehicles before being sold? NEW 2017 Average in years Total 6,3 6,7 6,3 5,7 5,9 6,5 5,5 4,7

23 How long the company keeps its vehicles before reselling them 23 A25. On average, how long do you keep your vehicles before being sold? NEW 2017 Average in years Total 6,3 6,8 6,1 6,0 6,2 5,9 6,7 6,2 5,4 5,1

24 24 Volkswagen s Dieselgate consequences A26. Did Volkswagen s Dieselgate have consequences for your car policy regarding models or CO2 limits? NEW 2017 Total 86% 89% 1 3% 89% 91% 3% 6% 3% 90% 8 10% 77% 83% 23% 3% No consequence Yes, few consequences Yes, many consequences

25 Volkswagen s Dieselgate consequences A26. Did Volkswagen s Dieselgate have consequences for your car policy regarding models or CO2 limits? NEW 2017 Total 86% 89% 1 3% 8 9 4% 5% 3% 8 91% 4% 1% 86% 8 10% 80% 84% 20% 13% 3% No consequence Yes, few consequences Yes, many consequences 25

26 B ENERGY 26

27 Development potential of new energies or technologies 27 % present and future use E28. Amongst the following technologies, which one do you consider to use? Total Already implemented Considered in the next 3 years Already implemented + considered At least one technology 2 21% 50% 40% 15% 11% 41% 30% 19% 26% 46% 43% 36% 45% 6 63% Hybrid 1 37% 26% 9% 5% 29% 1 10% 36% % 53% 46% Plug-in Hybrid 10% 35% 20% 6% 3% 27% 13% 10% 33% 21% 19% 2 51% 37% CNG (Compressed Natural Gas) 5% 13% 3% 7% 3% 10% 5% 6% 3% 7% 6% 17% LPG (Liquefied Petroleum Gas) 1% 7% 4% 1% 7% 3% 1% 3% 7% 1% 6% 7% 1 Electric Vehicle 7% 9% 29% 21% 1% 20% 3% 6% 10% 31% 2 16% 24% 41% 41% Fuel Cell Electric / Hydrogen 1% 6% 1% 6% 6% 5% 1% 4% 1% 4% 9% 11%

28 Development potential of new energies or technologies % present and future use E28. Amongst the following technologies, which one do you consider to use? Already implemented Considered in the next 3 years Total Already implemented + considered At least one technology 2 21% 50% 40% 17% 41% 29% 10% 17% 45% 35% 26% 27% 59% 44% 36% 40% 5 57% Hybrid 1 37% 26% 10% 3 3% 17% 30% 21% 15% 16% 44% 31% 27% 25% 46% 3 Plug-in Hybrid 10% 35% 20% 29% 13% 5% 5% 3 17% 15% 13% 41% 23% 1 17% 39% 30% CNG (Compressed Natural Gas) 5% 13% 3% 7% 10% 1% 4% 5% 3% 6% 10% 19% 4% 7% 19% 7% 13% LPG (Liquefied Petroleum Gas) 1% 7% 4% 3% 5% 3% 6% 1% 9% 4% 5% 5% 11% Electric Vehicle 7% 9% 29% 21% 20% 1 5% 27% 16% 6% 11% 35% 2 20% 2 37% 3 Fuel Cell Electric / Hydrogen 1% 6% 1% 6% 6% 5% 3% 1% 6% 1% 5% 1% 5% 3% 10% 9% 28

29 Development potential of new energies or technologies since % present and future use E28. Amongst the following technologies, which one do you consider to use? + Already implemented Considered in the next 3 years Already implemented + considered Already implemented + considered At least one technology % 31% 26% Hybrid % 4% 31% % 4% 19% 15% Plug-in Hybrid % 30% 17% % 1% 9% CNG (Compressed Natural Gas) % 1% 5% % 1% 5% LPG (Liquefied Petroleum Gas) % 7% 1% 4% % 3% 7% Electric Vehicle % 2 11% % 3% 10% Fuel Cell Electric / Hydrogen % % 1% 4%

30 Development potential of new energies or technologies since % present and future use E28. Amongst the following technologies, which one do you consider to use? + Already implemented Considered in the next 3 years Already implemented + considered Already implemented + considered At least one technology % % % 50% 45% Hybrid % 21% 45% 49% % 16% 34% 29% Plug-in Hybrid % 34% % 1 CNG (Compressed Natural Gas) % 3% 19% % 5% 10% 9% LPG (Liquefied Petroleum Gas) % 7% 7% % 9% 7% 10% Electric Vehicle % 36% 34% % 1 29% 23% Fuel Cell Electric / Hydrogen % 7% % 7% 1% 6%

31 Development potential of new energies or technologies At least one technology % present and future use E28. Amongst the following technologies, which one do you consider to use? % Already implemented + considered 6 56% 5 50% 4 43% 39% 37% 31% 31% 26% 25% 15% NL UK IT BE CH LU FR TR PL ES DE PT CZ 31

32 % present and future use E28. Amongst the following technologies, which one do you consider to use? Development potential of new energies or technologies Hybrid / Plug-in Hybrid Hybrid % Already implemented + considered 47% 46% 37% 30% 30% 30% 26% 21% 16% 15% 13% 4% UK NL BE FR LU IT CH ES TR DE PT PL CZ Plug-in Hybrid 46% 37% 35% 2 20% 19% 17% 15% 13% 10% <1% NL UK BE LU CH IT FR TR PT DE ES PL CZ 32

33 % present and future use E28. Amongst the following technologies, which one do you consider to use? Development potential of new energies or technologies CNG / LPG CNG % Already implemented + considered 17% 13% 13% 9% 7% 7% 5% 4% 3% 3% IT UK BE NL CZ CH TR PL FR LU DE PT ES LPG 21% 19% 16% 15% 7% 6% 5% 4% 4% 4% 3% 3% PL IT UK TR NL BE CH FR DE LU CZ ES PT 33

34 % present and future use E28. Amongst the following technologies, which one do you consider to use? Development potential of new energies or technologies Electric / Fuel Cell Electric - Hydrogen Electric % Already implemented + considered 35% 33% 3 29% 25% 21% 20% 1 16% 15% 13% 4% NL CH UK BE LU IT FR DE ES PT TR PL CZ FCE Hydrogen 20% 10% 9% 7% 6% 6% 6% 4% 4% 3% 3% 1% UK IT TR CH BE ES LU PT NL FR PL DE CZ 34

35 35 II FINANCING

36 Main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing Total 34% 39% 7% 17% 26% 35% 2 47% 25% 1 10% 46% 11% 29% % 4% 26% 36% 13% 73% 24% 1% 19% 56% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies 36

37 Main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing Total 35% 39% 7% 17% 26% 34% 2 49% 31% 6% 46% 29% 11% 36% 27% 23% 43% 29% 20% 25% 3% 1 54% 34% 3% 25% 3 20% 1% 1 67% 2 1% 19% 5 *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies 37

38 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing 50% 45% 49% 49% 49% 2 20% 26% 21% 29% 30% 31% 16% 15% 6% 6% 6% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies 38

39 39 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing 44% 44% 44% 40% 36% 24% 23% 27% 24% 1 9% 9% 26% 27% 20% 20% 21% 23% 13% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies

40 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing 4 46% 50% 5 54% 26% 29% 26% 26% 25% 25% 23% 21% 19% 1 1% 3% 3% 3% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies 40

41 41 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? Self purchase* Car credit Finance leasing Operating leasing 61% 60% 63% 65% 67% 24% 2 19% 20% 20% 15% % 0% 0% 0% 1% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies

42 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? + Self purchase* Car credit Finance leasing Operating leasing 47% 45% 47% 45% 44% 23% 16% 23% 20% 23% 24% 25% 19% 19% 19% 1 11% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies 42

43 43 Evolution of the main financing method % of the main financing method used to finance company vehicles B2. What is the main financing method used to finance your company vehicles today? + Self purchase* Car credit Finance leasing Operating leasing 54% 5 55% 57% 59% 24% 26% 23% 23% 23% 21% 21% 20% 1 16% 1% 1% *Self-purchase = outright purchase + credit (other than car credit) Data have been consolidated: 3 years average for large and very large companies

44 44 Intention to develop Operating leasing % of intention to develop Operating leasing in the next three years B8bis. In the next three years, do you intend to develop Operating Leasing in order to finance your corporate fleet? NEW 2017 Yes certainly Yes probably Total ST YES 16% 29% 6% 21% 15% 30% 3 41% 9% 24% 5% 20% 11% %

45 45 Intention to develop Operating leasing % of intention to develop Operating leasing in the next three years B8bis. In the next three years, do you intend to develop Operating Leasing in order to finance your corporate fleet? NEW 2017 Yes certainly Yes probably Total ST YES 16% 29% 7% 23% 10% 2 20% 36% 31% 36% 9% 24% 6% 21% 7% 2 10% 26% 17% 31%

46 46 Global fleet growth potential in the next 3 years according to main financing method % which think that the total number of vehicles of their company fleet will A8. In the next three years, do you think that the total number of vehicles in your company fleet will B2. What is the main financing method used to finance your company vehicles today? Decrease Increase Balance 2017 Balance 2015 Balance 2014 Balance 2013 Total Self purchase* 4% 6% 11% Car credit 7% 5% Finance leasing 6% 25% 20% Operating leasing 4% 9% 31% 23% *Self-purchase = outright purchase + credit (other than car credit) Balance = Fleet growth will increase Fleet growth will decrease

47 47 III TELEMATICS

48 48 Use of Telematics % which has implemented telematics in their fleet E23. Have you implemented Telematics in part of your fleet? Telematics enables data transmission to monitor fuel consumption, driver behaviour, vehicle location... from vehicles on the move. New precision added for the 2017 questionnaire: Data are transmitted by the mean of an original or an after sales equipment or box installed in the vehicle. Telematics do not include data transmission by the mean of the users smartphones. Total 20% 9% 1 25% 16% 19% 37%

49 49 Use of Telematics % which has implemented telematics in their fleet E23. Have you implemented Telematics in part of your fleet? Telematics enables data transmission to monitor fuel consumption, driver behaviour, vehicle location... from vehicles on the move. New precision added for the 2017 questionnaire: Data are transmitted by the mean of an original or an after sales equipment or box installed in the vehicle. Telematics do not include data transmission by the mean of the users smartphones. Total 20% 9% 25% 1 19% 16% 15% 33%

50 50 Supplier of Telematics Who is the supplier of your Teleamatics E23b. And could you tell me who is the supplier of your telematics? NEW 2017 Basis : companies which has implemented telematics Total Vehicles bought were already equipped with Telematics by the car manufacturer 16% (na) (na) (na) 21% You asked a car part supplier to provide you with Telematcis 27% 17% (na) (na) (na) 15% 1 19% Vehicles were equipped with Telematics by your car leaser or lessor 20% 16% (na) (na) (na) 16% 19% You asked a Telecom company for Telematic solution 27% 39% (na) (na) (na) 23% 30% 2 Other 15% 29% (na) (na) (na) 30% 31% 27% (na) Results Not Available for Belgium not enough respondents Small basis Small basis Small basis

51 51 Purposes for using Telematics Reasons for using Telematics E25. For which reasons do you use Telematics in your company? NEW 2017 Basis : companies which has implemented telematics Total Improve drivers safety 46% 5 (na) (na) (na) 49% 53% 55% Improve drivers behaviours 41% 50% (na) (na) (na) 47% 49% 55% Locate vehicles 59% 6 (na) (na) (na) 6 74% 64% Optimize journeys 41% 54% (na) (na) (na) 57% 53% 5 Reduce fleet costs 29% 55% (na) (na) (na) 47% 57% 61% Other 7% (na) (na) (na) 9% 19% (na) Results Not Available for Belgium not enough respondents Small basis Small basis Small basis

52 52 IV PERSPECTIVE IN TERMS OF MOBILITY

53 53 Development potential of alternatives % present and future use MM9. In the next three years, would you consider using the following alternatives? NEW 2017 Already using Considered in the next 3 years Total ST At least one alternative (Already using or considered) 46% 45% Already using + considered 30% % 54% 66% Car sharing 13% 1 17% 23% 4% 10% 19% 23% 25% 27% 26% 3 33% 4 Ride sharing 23% 23% 27% 2 17% 17% 20% 21% 21% 29% 24% 33% 37% 35% 4 43% Mobility budget or card 9% 16% 24% 23% 7% 1 17% 20% 24% 27% 23% 33% 41%

54 54 Development potential of alternatives % present and future use MM9. In the next three years, would you consider using the following alternatives? NEW 2017 Already using Considered in the next 3 years Total ST At least one alternative (Already using or considered) 46% 45% 24% 29% 4 61% 6 43% 55% 64% Already using + considered Car sharing 13% 1 17% 23% 0% 1% 7% 11% 5% 10% 13% 17% 20% 23% 26% 2 34% 33% 41% 41% Ride sharing 23% 23% 27% 2 15% 13% 17% 2 23% 27% 27% % 34% 36% 34% 41% 4 Mobility budget or card 9% 16% 24% 23% 7% 9% 7% 1 20% 19% 30% 27% 17% 27% 37% 35%

55 55 Part of companies ready to give up all or part of their company cars for alternative mobility solutions % of ready to give up all or part of company cars for alternatives MM10. And would you give up all or part of your company cars for such alternatives? NEW 2017 Yes certainly Yes probably Total ST At least one alternative (Yes certainly or probably) 15% 13% ST YES 10% 15% 25% 9% 15% 2 Car sharing 6% 6% 1% 1% 4% 4% 3% 7% 4% 11% 13% Ride sharing 3% 3% 7% 1% 6% 5% 3% 5% 5% Mobility budget or card 7% 9% 1% 5% 5% 1% 9% 4% 1 16%

56 56 Part of companies ready to give up all or part of their company cars for alternative mobility solutions % of ready to give up all or part of company cars for alternatives MM10. And would you give up all or part of your company cars for such alternatives? NEW 2017 Yes certainly Yes probably Total ST At least one alternative (Yes certainly or probably) 15% 13% 7% 1 25% 19% 13% 16% 21% ST YES Car sharing 6% 6% 1% 1% 3% 5% 4% 13% 3% 6% 1 Ride sharing 3% 3% 7% 3% 4% 7% 10% 3% 10% 7% 5% 13% Mobility budget or card 7% 9% 1% 4% 6% 6% 3% 1 4% 10% 1

57 57 Interest in mobility budget % of interest NL8. With a mobility budget, you give employees the choice and financial responsibility of the mobility forms you provide. Are you interested in mobility budget? Yes certainly Yes probably Total 3% 15% 7% 17% ST YES 7% 24% 10% 34% 1 34%

58 58 Role of a mobility budget NL9bis. Which role takes a mobility budget in your working conditions? Basis : companies interested in mobility budget %YES Total Only usable for a company car 33% 2 25% 29% 4 Only usable for mobility costs (train, bus, bicycle ) 20% 33% 4 13% 11% Usable to swap with other working conditions (extra holidays, home office...) 16% 11% Very small basis 16% 2 None 1 17% 29% 11% Small basis

59 Importance of objectives in a mobility policy % of importance BE12. When designing a mobility policy for your company, would you say that the following objectives are? Very important Quite important Total % Very +Quite Reducing the company s carbon footprint 33% 80% 26% 70% 23% 73% 41% 89% 4 9 Reducing the costs of private trips made with company cars 19% 55% 27% 51% 1 55% 16% 64% 1 49% Increasing your company attractiveness through a diverse and flexible mobility offer 15% 50% 34% 7% 33% 1 70% 31% 6 Setting up alternative mobility offer like bicycle, train, bus or car sharing 1 49% 1 31% % 59% 29% 76% Reducing travel time and costs by implementing home and teleworking 17% 47% 11% 33% 15% 37% 19% 63% 29% 63% Reducing parking pressure on or near your company sites and/or the costs related to it 13% 39% 11% 37% 10% 2 43% 20% 47% 59

60 Importance of objectives in a mobility policy % of importance BE12. When designing a mobility policy for your company, would you say that the following objectives are? Very important Somewhat important Total % Very +Quite Reducing the company s carbon footprint 33% 80% 27% 71% 30% 81% 44% 95% Reducing the costs of private trips made with company cars 19% 55% 21% 47% 19% 55% 17% 69% Increasing your company attractiveness through a diverse and flexible mobility offer 15% 50% 7% 3 16% 55% 26% 75% Setting up alternative mobility offer like bicycle, train, bus or car sharing 1 49% 36% 19% 51% 26% 70% Reducing travel time and costs by implementing home and teleworking 17% 47% 1 35% 15% 44% 30% 7 Reducing parking pressure on or near your company sites and/or the costs related to it 13% 39% 11% 37% 10% 33% 21% 4 60

61 61 Interest in mobility platform % of interest NL12. With a mobility platform you have insight into all the costs related to the mobility of your employees. Are you interested in such a platform? Yes certainly Yes probably Total 9% 24% - 1 ST YES 7% 23% Already in place in the company : 1 9% 31% 7% 24%

62 62 Profit with a mobility platform NL7bis. At what level do you expect to gain the most profit with a mobility platform? Basis : companies interested in mobility platform or already in place in company %YES Total Optimisation of mobility costs 5 56% 56% 61% 60% Employee satisfaction 5 56% 61% 45% 5 Very small basis Reduce administrative work 46% 56% 44% 47% 36% Corporate Social Responsability 3 44% 33% 26% 2 Small basis Small basis

63 63 V INFORMATION SOURCES

64 64 Information sources when looking for technical information Part of main sources of information T13. Which are your main sources of information when you are looking for technical information related to your fleet management (such as safety, specifications of vehicle model, costs )? Total Information from car manufacturers 64% 59% 6 56% 55% 5 67% 71% Websites 51% 54% 55% 55% 45% 51% 49% 54% Information from long-term lessor / leasing company 3 29% 1 20% 45% 33% 65% 49% Specialized press 25% % 21% 2 41% 4 Social Media 10% 17% 1 17% 6% 10% 19% Blogs and consumers' feedbacks 9% 15% 13% 16% 6% 1 6% 15% Information from apps 7% 10% 10% 3% 9% 13%

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