Installation and Operation Manual Back-UPS BR1000-CH

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1 Installation and Operation Manual Back-UPS BR1000-CH Complete, sign and return the Quality Assurance card or register the product online at Safety This unit is intended for indoor use only. Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity. Do not operate this unit with aquarium equipment. Connect the Back-UPS power cord directly into a wall outlet. To avoid a fire hazard, connect this unit to circuits with maximum 20 A branch overcurrent protection. Do not use a surge protector or an extension cord. Product Overview Online Replace Battery bu043b bu188b

2 Installation Connect Power to the Back-UPS Plug the power cable into a 220 VAC wall outlet. Connect Equipment to Battery Backup Outlets Battery backup outlets provide protection to connected equipment when the Back-UPS is connected to utility power and turned on or off. Battery backup outlets receive power from the Back-UPS for a limited period of time when a power outage, or brownout condition occurs. Battery backup outlets provide protection from power surges and spikes. Connect a computer, monitor and other peripheral devices to the battery backup outlets. Connect Equipment to Surge Protection Outlets Surge protection outlets provide protection to connected equipment when the Back-UPS is connected to utility power and is turned on or off. Surge protection outlets provide protection from power surges and spikes. Connect a printer, FAX machine, scanner or other peripheral devices to the surge protection outlets. Operation Turn On the Back-UPS Press the Power On button located on the top of the Back-UPS. The Power On LED will illuminate and a single short beep will be audible, indicating that the Back-UPS is providing protection for connected equipment. To turn the Back-UPS off, press the Power On button. The Back-UPS battery charges during the first eight hours while connected to utility power. The battery will charge while the Back-UPS is connected to utility power and is turned on or off. 2 Installation and Operation Manual BR1000CH

3 Status Indicators Operation status of the Back-UPS is displayed by two LED indicators and several audible indicators. Indicator Description Low Battery Warning-The Back-UPS has two minutes of battery runtime remaining. Low Battery Shutdown-The battery is completely discharged. The Back-UPS will begin normal operation once utility power is restored. Replace Battery-The battery needs to be charged or replaced. Contact APC at apc.com for battery replacement information. Replace Battery- The battery is disconnected. Internal Fault Warning-The Back-UPS has an internal fault condition. Discontinue use of the Back-UPS. Contact APC at apc.com for support. Internal Fault Error-The Back-UPS has an internal fault condition. Discontinue use of the Back-UPS. Contact APC at apc.com for support. Battery Overload Condition-While operating on battery power an overload condition has occurred in one or more of the battery back-up outlets. Online Operation-Normal operation. The Back-UPS is supplying utility power to connected equipment. On Battery-The Back-UPS is supplying battery power to the battery backup outlets. Online Overload Condition-While operating on utility power an overload condition has occurred in one or more of the outlets. Online LED (green) Replace Battery LED (red) Audible Indicator LED flashes LED not illuminated The Back-UPS emits rapid beeping. LED not illuminated LED not illuminated The Back-UPS beeps every four seconds. The Online and Replace Battery LEDs flash green/red alternately. The Back-UPS emits a LED not illuminated LED flashes The Back-UPS emits a LED not illuminated LED not illuminated The Back-UPS emits a loud tone every two seconds. LED not illuminated LED not illuminated The Back-UPS emits a LED not illuminated LED not illuminated The Back-UPS emits a LED is illuminated LED not illuminated None LED flashes with each audible beep. LED not illuminated The Back-UPS beeps every four seconds. LED is illuminated LED not illuminated The Back-UPS emits a Installation and Operation Manual BR1000CH 3

4 Voltage Sensitivity Adjustment (optional) The Back-UPS detects and reacts to line voltage distortions by transferring to battery back-up power to protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level, it is necessary to adjust the transfer voltage. 1. Connect the Back-UPS to a utility power source. The Back-UPS will be in Standby mode, no indicators will be illuminated. 2. Press and hold the Power On button for 10 seconds. The LED will illuminate alternately green/red, to indicate that the Back-UPS is in Program mode. 3. The LED will illuminate to indicate the current sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity levels. 4. To select LOW sensitivity, press and hold the Power On button until the LED flashes green. 5. To select MEDIUM sensitivity, press and hold the Power On button until the LED flashes red. 6. To select HIGH sensitivity, press and hold the Power On button until the LEDs flashes green/red simultaneously. 7. To exit Program mode wait five seconds and all LED indicators will extinguishes. Program mode is no longer active. LED Flashes Sensitivity Setting Input Voltage Range Recommended Use Green LOW 150 VAC to 266 VAC Input voltage is extremely low or (factory default) extremely high. Not recommended for computers. Red MEDIUM 176 VAC to 266 VSC Use when the Back-UPS frequently switches to battery operation. Flashes green/red alternately HIGH 176 VAC to 256 VAC Use when connected equipment is sensitive to voltage fluctuations. 4 Installation and Operation Manual BR1000CH

5 Specifications Input Output Protection and Filter Battery Physical Properties Voltage Frequency Low voltage transfer High voltage transfer UPS total output power Outlets Voltage - On Battery Frequency - On Battery Transfer time Utility power surge protection Utility input Type Average life Typical charge time Net weight Dimensions H x W x D Operating temperature Storage temperature Operating relative humidity Operating elevation 220 Vrms nominal 45 Hz - 65 Hz 150 Vrms typical 266 Vrms typical 1000 VA, 600 W Outlets for three prong Chinese plugs Two prong NEMA 5-15 plugs Four battery backup outlets Two surge protection outlets 220 Vrms ± 8% (step-approximated sine wave) 50 Hz ± 1 Hz to 60 Hz ± 1 Hz 5 ms typical, 8 ms maximum Always on, 310 Joules Resettable circuit breaker Two batteries. Sealed, maintenance-free, lead-acid, 12 V, 7 Ah 3-5 years depending on the number of discharge cycles and environmental temperature 8 hours 12 kg 22 cm x 13 cm x 34 cm 0º C to 40º C 5º C to 45º C 5% to 95% non-condensing 0 to 3,000 m Installation and Operation Manual BR1000CH 5

6 Troubleshooting Problem and Possible Cause The Back-UPS will not turn on The Back-UPS has not been turned on. Press the Power on button. Solution The Back-UPS is not connected to utility power, there is no utility power available at the wall outlet, or the utility power is experiencing a brownout or over voltage condition. Make sure the power cord is securely connected to the wall outlet, and that there is utility power available at the wall outlet. Where applicable, check that the wall outlet is switched on. Connected equipment loses power A Back-UPS overload condition has occurred. The Back-UPS battery is completely discharged. Remove all nonessential equipment connected to the outlets. One at a time reconnect equipment to the Back-UPS. Connect the Back-UPS to utility power and allow the battery to recharge for eight hours. The Back-UPS may require service. Contact APC Technical Support for more in depth troubleshooting. The Back-UPS is on, the Power On LED is illuminated and the unit emits a beep four times every 30 seconds The Back-UPS is operating on battery power. The Back-UPS is operating normally on battery power. At this point the user should save all open files, and shutdown the computer. When utility power is restored the battery will recharge. The Power On LED flashes and the Back-UPS beeps once every second The Back-UPS is operating on battery power. The Back-UPS is operating normally on battery power. There are approximately two minutes of runtime remaining. At this point the user should immediately save all open files, and shutdown the computer. When utility power is restored the battery will recharge. The Back-UPS has an inadequate battery runtime The battery is not fully charged. Operate the Back-UPS for 8 hours while connected to utility power. The battery should charge to full capacity during this time. The battery life cycle is near completion. As the battery ages the runtime capability decreases. To order a replacement battery contact APC at Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review Troubleshooting on page 6 of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#). c. If the unit is under warranty, the repairs are free. d. Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions. 3. Pack the unit in its original packaging. If this is not available, refer to to obtain a new set. a. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty. b. Internal batteries may remain connected in the XLBP during shipment, (if applicable, not all units have XLBPs). 4. Write the RMA# provided by Customer Support on the outside of the package. 5. Return the unit by insured, pre-paid carrier to the address provided by Customer Support. 6 Installation and Operation Manual BR1000CH

7 Replace the Battery Deliver the used battery to a recycling facility. Replace the used battery with an APC approved battery. Replacement batteries can be ordered through the APC Web site, 1 Locate the battery compartment cover on the bottom of the unit. Slide the cover down. 2 Remove the battery from the compartment. Disconnect the battery cables from the terminals. Refer to the diagram below. Pack the used battery in the replacement battery packaging and recycle the battery properly. 3 To install a replacement battery, secure the battery cables to the terminals, black cable negative -, red cable positive +. Gently push the battery into the compartment. Ensure the battery cables are not under the battery nor crushed when the compartment cover is replaced.. 4 Replace the battery compartment cover. bu191a bu189a bu190a bu192a Contact APC Worldwide Support APC Web site, Telephone Support: Installation and Operation Manual BR1000CH 7

8 Customer support and warranty information is available at the APC Web site, APC by Schneider Electric. APC, the APC logo, and Back-UPS are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners B 8/2010

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