Global turbocharger service solutions

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Felicity Edwards
5 years ago
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1 Global turbocharger service solutions

2 Turbocharger Page MAN PrimeServ is the service brand of MAN Diesel & Turbo the world s only manufacturer to produce turbochargers and medium-speed and low-speed engines. Attending to the service needs of more than 60,000 turbochargers worldwide, right through their lifecycle, MAN PrimeServ combines unrivalled technical competence with the holistic service approach of a technology leader. An integral part of the MAN Diesel & Turbo family, our ISO certified workshops work closely with customers on a daily basis, performing premium quality services in more than 100 service centers worldwide. Our global network of highly skilled experts benefits from ongoing transfer of know-how and audits to ensure the very height in expertise, safety and quality standards. Combining on-site repair with R&D and close cooperation between our engine and turbocharger experts guarantees our leading technological position as OEM. Whether you require high-skilled technical assistance, genuine OEM spare parts, or hands-on training, or if you are looking for a service agreement or a retrofit solution, MAN PrimeServ is a reliable partner for bespoke service solutions 365 days a year, 24 hours a day.

Turbocharger Page 04 05 SERVICE SOLUTIONS Workshops Your turbocharger in safe hands Our workshops, fully owned by MAN Diesel & Turbo and regularly certified, guarantee the very best in terms of

3 Turbocharger Page SERVICE SOLUTIONS Workshops Your turbocharger in safe hands Our workshops, fully owned by MAN Diesel & Turbo and regularly certified, guarantee the very best in terms of quality and performance for turbocharger services. Professionally equipped turbocharger workshops for repairs and maintenance Cost-effective reconditioning of precision high-speed turbocharger parts Highly skilled and regularly trained service engineers Technical Service It always seems impossible until it s done Whether scheduled repairs, routine maintenance, commissioning or breakdown support, you can count on our team of nearly 200 turbocharger experts, 24 hours a day, 365 days a year, throughout the entire lifecycle of your turbocharger. Mobilization of turbocharger experts within 24 hours for worldwide deployment Professional advice from our HQ-based experts for repairs, maintenance, commissioning, breakdowns & warranty management Expert emergency hotline 24/7 for direct and immediate assistance 24/7 Hotline Technical Services +49 (0)

Turbocharger Page 06 07 SERVICE SOLUTIONS Spare Parts Passionate about spare parts With a stock value of more than 200 million, we process exstock deliveries within 48 hours all around the globe.

4 Turbocharger Page SERVICE SOLUTIONS Spare Parts Passionate about spare parts With a stock value of more than 200 million, we process exstock deliveries within 48 hours all around the globe. Our MAN turbocharger spare parts are exclusively sold through our MAN PrimeServ network to guarantee first-rate quality worldwide. Latest design standards through continuous development & ongoing research High flexibility for specific components through in-house manufacturing and engineering Professional spare part identification and close cooperation with classification societies 24/7 Hotline Spare Parts +49 (0) Service Agreements A partnership of equals in good and bad times With the performance of thousands of turbochargers assured by MAN PrimeServ Service Agreements, we prove that our tailormade maintenance concepts are an essential customer tool to ensure the smooth and trouble-free management of your turbocharger fleet. Holistic service solutions including turbocharger tracking & monitoring, logistics, training and consultation Condition based & preventive maintenance for easy planning, price predictability and budgeting control Dedicated contract managers for commercial & technical support Academy Training Qualification is our mission, training is our product For more than 100 years, we have been providing up-to-date training and transfer of know-how to customer staff members and to our own personnel in 13 MAN PrimeServ Academies around the world. Know-how transfer with hands-on training on a wide range of turbocharger models Training programs progressively updated through close contact to R&D and After Sales Higher operational safety on board/at site through tailor-made customer training Retrofit & Upgrades Don t be afraid to give up the good to go after the great MAN PrimeServ has successfully processed hundreds of turbocharger retrofit projects on marine and power plant engines in nearly every country in the world. We retrofit every turbocharger brand on any kind of engine brand true to the motto An engine is installed on every turbocharger. Efficiency improvement for your entire system Reduction of operating costs & fuel oil savings Component upgrades and optimization

Turbocharger Page 08 09 DIGITAL Digitalization Is all about change for the better Using digital technologies and data, we create additional value for our customers.

5 Turbocharger Page DIGITAL Digitalization Is all about change for the better Using digital technologies and data, we create additional value for our customers. Sticking firmly to our guiding principle Be easy to do business with we use digital transformation to reduce complexity, to tackle inefficiencies and to speed up and automate processes. Integration of customer purchase order systems for instant, efficient and resource-saving ordering, data exchange and supply chain optimization Remote monitoring and live data analysis for improved performance and minimized downtimes. Customer portal for access to detailed customer vessel & equipment data, maintenance recommendations and up-to-date technical news and know-how

6 ANTWERPEN ARRAIJAN AUCKL KLAND AUGSBURG AURANGABAD BAKU BEIJING BERLIN BOGOTA BUENOS AIRIRES BUSAN CAIRO CAPE TOWN CHANGZHOU NETWORK COPENHAGEN DAKAR DHAKA DO DOHA DUBAI FORT LAUDERDALE FREDERIKSHAVN FUJAIRAH GÖTEBORG GUATEMA MALA CITY HAMBURG HOLEBY HOUSTON HONG Represented in all key markets and major ports, with a network KONG ISTANBUL JAKARTA JEDDDAH KARACHI KOBE KUALA LUMPUR LA HABANA MAN PrimeServ of more than 100 service centers, and with skilled field service LAGOS LAHORE LIMA managers at the ready LISBOA to provide first-class technical support, MA MACAÉ MADRID MANAUS MELBOURNE MEXICO D.F. MAN PrimeServ is fully primed to provide 24/7 service, wher- turbomachinery, offering reliable technical support when you MILAN MOMBASA need MOSCOW it most, our service solutions include OEM spare parts, MU MUMBAI NAIROBI OBERHAUSEN OSLO PETROPOLIS engine and machinery maintenance and repairs, customized ever you are. In power plants, marine engines & systems and service agreements and individual consulting. solutions keep your engines or turbochargers up-to-date and at optimal levels of reliability, availability and economic effi- PIRAEUS QUITO RAVENSBURG For existing equipment our holistic retrofit and modernization RRIO DE JANEIRO ROSTOCK ROTTERDAM SAINTciency. Through cutting edge digital technology we re able to NAZAIRE SEOUL SHANGHAI hike performance and minimize downtimes, SINGA while our remote GAPORE STOCKPORT SYDNEY TAIPEI TEHRAN TOKYO connections enable live data analysis, ensuring quick, effective courses around the world, developing the operational and maintenance skills TURKU VADODARA VALENCIA required. VVALPARAISO VANCOUVER WALVIS BAY ZÜRICH solutions. MAN PrimeServ Academies provide expert training For more information please visit: primeserv.man.eu Turbocharger Page 10 11

7 All data provided in this document is non-binding. This data serves informational purposes only and is not guaranteed in any way. Depending on the subsequent specific individual projects, the relevant data may be subject to changes and will be assessed and determined individually for each project. This will depend on the particular characteristics of each individual project, especially specific site and operational conditions. Copyright MAN Diesel & Turbo. D Printed in Germany 31M MAN Diesel & Turbo Augsburg, Germany Phone Fax MAN PrimeServ the service brand of MAN Diesel & Turbo

Wayne Jones OBE Chief Sales Officer

Wayne Jones OBE Chief Sales Officer Straddling the globe with a network of more than 100 service centers, MAN PrimeServ is fully primed to provide local expertise, wherever you are and whenever you need it. Ensuring the operational availability