Industry Conference 2013

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1 Sponsored by Industry Conference 2013 Supported by 5 December Promoting responsible transport

2 Industry Conference 2013 Break-out session A Residual Value and Remarketing Facilitator: Jim McNally, Asset Risk Manager, Alphabet GB Ltd Panellists: Robert Kingdom, Associate, Invigors Dylan Setterfield, Senior Editor of Forecasting, CAP Automotive Paul Hill, Director or Operational Services, Manheim Remarketing Sponsored by Supported by Promoting responsible transport

3 Agenda Used vehicle prices are continuing to hold up well as new car and van registrations remain in the doldrums, but that is no excuse for complacency when it comes to remarketing. Experts share their views about where the market is going so that members can get the best value remarketing ex-fleet cars and vans. Questions to be asked include: New car registrations have risen for 18 months in a row will this soon bring an end to the current bull market for used vehicles? Used vehicle grading what impact has it had on the market? How is technology changing the used car market? Is the used van market due for a correction? Promoting responsible transport

4 Robert Kingdom Invigors Industry Conference 2013 Break-out Session A Residual Value & Remarketing Sponsored by Supported by Promoting responsible transport

5 Will new car sales growth damage used car values? Robert Kingdom 5 December 2013

6 What s driving used car values? Supply Gap New car registrations (millions) Scrappage Private Business Fleet 5 December 2013 Source: SMMT Invigors EMEA LLP 6

7 New cars are very cheap Hidden discounts through low rate finance / deposit allowances PoS finance penetration at c.75% Rapid growth in PCP sales 7

8 New cars are cheaper to run 8

9 PPI claim windfall income 9

10 How long will it last? New car discounts Interest rates Fuel and running costs PPI windfall 10

11 Fuel costs Oil price $ per barrel Department of Energy & Climate Change Oct December 2013 Invigors EMEA LLP 11

12 Interest rates Bank of England Inflation Report November 2013 We had a very deep recession we have a number of years to go interest rates will remain low for a "sustained period" Spencer Dale member of MPC November December 2013 Invigors EMEA LLP 12

13 Commercial vehicles 400 Annual LCV Registrations New car registrations (millions) Supply Gap Source: SMMT Significant opportunity for rental and contract hire? 13

14 European car sales You could see a slight pickup in the market, but realistically, we have to assume stagnation in the European market until Wolf-Henning Scheider - Bosch European vehicle sales will rise 2.5 percent next year Korea Automotive Research Institute November European New Car Registrations f'cast Source: ACEA 14

15 Threats to UK new car market Fewer young people learning to drive Car ownership declining in South-East Are numbers of cars on the road reaching a plateau? 36,000 34,000 32,000 30,000 UK vehicle parc 3.0% 2.0% 1.0% 28, % 26,000 24,000 22, % -2.0% 20, % Source: DfT 15

16 One more thing 16

17 Conclusions? How much will new car sales growth damage used car values? Lack of supply has supported used car prices New car market returning towards midterm trend levels Retail sales growth may slow despite recovering economy Possible PCP returns time bomb Growth in LCV rental Recovery in European car sales may reduce volume pressure in UK a little, but Heavy discounting to continue and potential increases in short cycle fleet volume create risk for used car values The UK 1-5 year old car parc is already seeing growth this year, and when the strong new car sales growth is combined with heavy discounting the value of young used vehicles will really struggle as you head into 2015 and beyond eurotaxglass Q Automotive Market Report December 9, 2013 Invigors EMEA LLP 17

18 Thank you 5 December 2013

19 Dylan Setterfield CAP Automotive Industry Conference 2013 Break-out Session A Residual Value & Remarketing Sponsored by Supported by Promoting responsible transport

20 Future Of Mobility BVRLA 05/12/13 Dylan Setterfield 20

21 Fuel Prices Price (pence) Pump Prices - September 2007 to July Petrol Diesel

22 Electric Registrations # Regns Mkt Share Although still increasing, volumes well below expectation and market share less than 0.15%

23 Electric Demand Leaf I-Miev C-Zero Ion Ampera Volt Fluence Zoe Total TOTAL PRIVATE REGNS AUG PRIVATE % 25% 14% 24% 26% 32% 51% 13% 30% 26% Lower levels of retail demand for new cars than CAP assumptions

24 Evolution of CAP Initial Forecasts Black Book CAP Clean vs. Original Forecasts

25 Separate Battery Leasing Where a vehicle is a complete asset (includes the battery), CAP will provide current & future values in the same way as for a conventionally powered vehicle. Consultation with contract hire, asset finance and insurance companies has been virtually universal and has raised significant issues with dual title: Impossible to repossess either asset in the event of default Operational risk of battery management with lessor - cannot control charge/discharge cycles. Agreements not fit for purpose. Total loss insurance issues in calculating repair vs. total loss. Additional admin resource for vehicles with separate battery lease - adversely affects potential deal profitability. Vast majority of companies not funding dual asset vehicles

26 Barriers To Adoption Range anxiety & suitability. Cost both in terms of initial vehicle purchase & Total Cost of Motoring comparison vs. ICE alternatives. Perception that battery will need replacing in a used vehicle. Charging infrastructure some progress, but still a long way from a viable solution. Dichotomy of city centre suitability. Adoption incentives mainly aimed at new car buyer. Availability of raw materials required for large scale battery production. Significant barriers remain

27 Alternative Fuels Fuel cells the likely long term solution - IX35 production ready - Transition from engineering to chemistry Private Sector funding for 1.2mm electric vehicle charging infrastructure Research into battery technology Improvements in ICE

28 Hybrids

29

30 Nigel Paling and Mark Elliott Manheim Remarketing Industry Conference 2013 Break-out Session A Residual Value & Remarketing Sponsored by Supported by Promoting responsible transport

31 Used Vehicle Market and Grading Analysis Nigel Paling & Mark Elliott

32 Background Overall Marketplace Impact of Grading Buyer Trends & Future Predictions Importance of Vehicle Preparation Technology and its impact on the wholesale market

33 Approach Taken 1. Stock Comparisons 3. Manheim Inspections 2. Compliance with NAMA 4. Impact on CAP

34 NAMA Grading NAMA has agreed to provide its members with a Voluntary code for vehicle grading. The code has been designed to assist: Vendors Buyers Pricing guides NAMA members Remarketing industry The goal is to establish a common understanding of vehicle condition grading

35 NAMA Grading Benefits to Sellers Provide consistent, transparent vehicle grading across different auction centres Insight into the sales performance of vehicles at auction by providing a grading system that correlates to the guide price condition values Increases confidence in online buyers of vehicles, in turn increasing: o o Number of competitive online bids Sales through other online channels

36 NAMA Grading Benefits to Buyers Provide consistent vehicle grading that is supported with a detailed vehicle appraisal, carried out by a trained appraiser in appropriate conditions 80% of Glass s customers wanted greater guidance on vehicle condition Fleetnews

37 NAMA Grading

38 NAMA Grading

39 Grading Mix Cars Entered Overall 35.00% 30.00% 25.00% 20.00% 15.00% Fleet All Units 10.00% 5.00% 0.00% Grade 1 Grade 2 Grade 3 Grade 4 Grade 5 Unclassified

40 Impact on Price Performance Cars Entered Overall Manheim Market 100% CAP Performance % 90% 80% 70% Grade 1 Grade 2 Grade 3 Grade 4 Grade 5 2 to 4 yrs 4 to 6 yrs 6 to 8 yrs 8 to 10 yrs 10+ yrs Correlation between a decrease in Grade and CAP % Performance Suggestion: CAP Clean is not a fair comparison for lower grade vehicles

41 Impact on Price Performance Cars Entered Overall Manheim Market 100% CAP Performance % 90% 80% 70% 2 to 4 yrs 4 to 6 yrs 6 to 8 yrs 8 to 10 yrs 10+ yrs Grade 1 Grade 2 Grade 3 Grade 4 Grade 5 Age impact is greater on lower grade vehicles Vehicle Grading Analysis

42 Buyer Trends Cars 2012/13 100% Units Split By Buyer Type - Cars 90% 80% 70% 60% 50% 40% 30% Other Private Motor Trader Franchised Dealer Car Supermarket 20% 10% 0%

43 Buyer Trends Cars 2012/13 Fleet Cars 100% Units Split By Buyer Type - Fleet Cars 90% 80% 70% 60% 50% 40% 30% Other Private Motor Trader Franchised Dealer Car Supermarket 20% 10% 0%

44 Buyer Trends Cars Key Points Car Supermarkets and Franchised Dealers buy a higher proportion of Fleet vehicles Both categories have slightly increased their share YOY Franchised Dealers constrain activity around year-end and plate change Independent Motor Trade account for a significant proportion of overall purchases Independents are adapting and surviving through specialisation Continued change and evolvement will be seen going forward

45 Buyer Trends LCV 2012/13 100% Units Split By Buyer Type - Commercial Vehicles 90% 80% 70% 60% 50% 40% 30% Other Private Motor Trader Franchised Dealer Car Supermarket 20% 10% 0%

46 Buyer Trends LCV 2012/13 Fleet 100% Units Split By Buyer Type - Fleet Commercial Vehicles 90% 80% 70% 60% 50% 40% 30% Other Private Motor Trader Franchised Dealer Car Supermarket 20% 10% 0%

47 Buyer Trends LCVs Key Points Fleet make up a significant proportion of overall market Franchised Dealers and Car Supermarkets account for less than 10% of overall volumes Independents are still the major force Car Dealers have diversified into commercial vehicles More about use and reliability than actual product Market is still short of product overall

48 Buyer Behaviour Wholesale Buying Trends have changed, and will continue to change Margins are being squeezed Money is cheap to borrow yet hard to obtain Buying for stock in big numbers is not for the feint hearted Internet has driven the small dealer to specialise or die

49 Buyer Behaviour Online purchasing continues to grow Still a desire to touch and feel by some buyers The need for quality description is greater than ever Stock supply will widen the gap between Clean and Poor further Buyers don t want money tied up unnecessarily

50 Vehicle Preparation Vehicle preparation has come a long way since throwing a bucket of water on it Buyers want cars ready to retail Advent of larger de-fleet numbers will add pressure for vendors Recipe for success: Right Car In front of the right buyer At the right time In the right condition

51 Influence of Technology on Buyer Behaviour Sourcing the right stock Analytics tools to provide real time information on what to buy Automated matching on shopping basket requirements Earlier information on vehicles being offered for sale Better quality vehicle information Higher quality imagery More granular data condition, service history Live valuations for wholesale and retail environments

52 Influence of Technology on Buyer Behaviour Increased purchasing online Continued growth of Simulcast sales More 24/7 Buy Now options on stock going through a variety of channels Support services which make life easier No queuing to pay at the physical auctions Online interaction to book transport, arrange refurbishment or track deliveries Wholesale funding at click of a mouse after purchase Transition to retail / integration Automatic push of data from wholesale to retail environments e.g. images Push to wholesale channels for vehicles which need to be moved quicker

53

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