GARAGE DOOR OPENER Model M385M - 1/2 HP

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1 The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois GARAGE DOOR OPENER Model M385M - 1/2 HP For Residential Use Only Owner s Manual Please read this manual and the enclosed safety materials carefully! Fasten the manual near the garage door after installation. The door WILL NOT CLOSE unless the Protector System is connected and properly aligned. Periodic checks of the opener are required to ensure safe operation. The model number label is located on the front panel of your opener.

2 TABLE OF CONTENTS Introduction 2-5 Safety symbol and signal word review Preparing your garage door Tools needed Planning Carton inventory Installation hardware Assembly 6-7 Attach the rail to the motor unit Attach the chain to the sprocket Tighten the chain Installation 7-23 Installation safety instructions Determine the header bracket location Install the header bracket Attach the rail to the header bracket Position the opener Hang the opener Install the door control Install the light Attach the emergency release rope and handle Electrical requirements Install the Protector System Fasten the door bracket Connect the door arm to the trolley Adjustment Adjust the travel limits Adjust the force Test the safety reversal system Test the Protector System Operation Operation safety instructions Using your garage door opener Using the wall-mounted door control To open the door manually Care of your garage door opener Having a problem? Diagnostic chart Programming To add or reprogram a hand-held remote control To erase all codes Button remotes To add, reprogram or change a Keyless Entry PIN Repair Parts Rail assembly parts Installation parts Motor unit assembly parts Accessories 35 Repair Parts and Service Back Page Warranty Back Page INTRODUCTION Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. Mechanical Electrical When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully. When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully. 2

3 2 Preparing your garage door Before you begin: Disable locks. Remove any ropes connected to garage door. Complete the following test to make sure your garage door is balanced and is not sticking or binding: 1. Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs. 2. Raise and lower the door to see if there is any binding or sticking. If your door binds, sticks, or is out of balance, call a trained door systems technician. To prevent possible SERIOUS INJURY or DEATH: ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required. NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement. To prevent damage to garage door and opener: ALWAYS disable locks BEFORE installing and operating the opener. ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Sectional One-Piece Tools needed During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below. Carpenter s Level (optional) 1 Tape Measure Pencil Hack Saw Wire Cutters Drill 3/16", 5/16" and 5/32" Drill Bits Pliers Claw Hammer Stepladder 1/2", 7/16" Sockets and Wrench Screwdriver Adjustable End Wrench 3

4 Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener. SECTIONAL DOOR INSTALLATION Horizontal and vertical reinforcement is needed for lightweight garage doors (fi berglass, steel, aluminum, door with glass panels, etc.). See page19 for details. Header Wall FINISHED CEILING Support bracket & fastening hardware is required. See page 11. Slack in chain tension is normal when garage door is closed. Extension Spring OR Torsion Spring Motor Unit Vertical Centerline of Garage Wallmounted Control Access Safety Reversing Sensor Safety Reversing Sensor Gap between fl oor and bottom of door must not exceed 1/4" (6 mm). ONE-PIECE DOOR WITHOUT TRACK FINISHED CEILING Header Wall Slack in chain tension is normal when garage door is closed. Support bracket & fastening hardware is required. See page 11. Access Wall-mounted Control Motor Unit ONE-PIECE DOOR WITH TRACK Slack in chain tension is normal when garage door is closed. Safety Reversing Sensor Safety Reversing Sensor Gap between fl oor and bottom of door must not exceed 1/4" (6 mm). Access Access 4 Safety Reversing Sensor Safety Reversing Sensor Gap between fl oor and bottom of door must not exceed 1/4" (6 mm)

5 Carton Inventory Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing material. Parts may be stuck in the foam. Hardware for installation is also listed below. Multi-Function Control SECURITY Single-Button Remote Control (1) Remote Control Visor Clip Styrofoam Sprocket Cover Chain Motor Unit with Light Lens Bracket 2-Conductor Bell Wire White & White/Red One-Piece Rail Curved Arm Section Trolley CEILING MOUNT ONLY UP Chain Pulley Bracket Header Bracket Safety Labels and Literature Safety Reversing Sensor Brackets (2) The Protector System (2) Safety Reversing Sensors (1 Sending Eye and 1 Receiving Eye) with 2-Conductor White & White/Black Bell Wire attached Straight Arm Section INSTALLATION HARDWARE Hex Bolt 5/16"-18x7/8" (4) Lag Screw 5/16"-9x1-5/8" (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1-1/4" (1) Clevis Pin 5/16"x1" (1) Nut 5/16"-18 (4) Lock Washer 5/16" (4) Screw 6ABx1-1/4" (2) Screw 6-32x1" (2) Self-Threading Screw 1/4"-14x5/8" (2) Insulated Staples (10) Ring Fastener (3) Drywall Anchors (2) Rope Handle Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4"-20 (2) 5

6 ASSEMBLY STEP 1 Attach the Rail to the Motor Unit To avoid installation difficulties, do not run the garage door opener until instructed to do so. Remove the two washered bolts mounted in top of motor unit. Position rail at a 45 angle to opener so one hole in rail and motor unit line up. Thread one of the washered bolts part way in. Use only these bolts! Use of any other bolts will cause serious damage to door opener. Align rail and styrofoam over sprocket. Cut tape from rail, chain and styrofoam. REMOVE STYROFOAM. To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. USE ONLY THIS TYPE AND SIZE BOLT Washered Bolt 5/16"-18x12" Styrofoam Rail Hole ASSEMBLY STEP 2 Attach the Chain to the Sprocket and Install the Sprocket Cover Position chain over the sprocket. If necessary, loosen the outer nut on the trolley to obtain more chain slack. Insert the second washered bolt. CAUTION: Use only the bolt previously removed from motor unit! Tighten both bolts securely through the rail into the motor unit as shown. Install the sprocket cover: Insert the back tab in the slot. Squeeze the cover slightly and insert the front tab in the slot on the mounting plate. To avoid possible SERIOUS INJURY to fingers from moving garage door opener: ALWAYS keep hand clear of sprocket while operating opener. Securely attach sprocket cover BEFORE operating. USE ONLY THIS TYPE AND SIZE BOLT Washered Bolt 5/16"-18x12" Motor Unit Sprocket Sprocket Cover Back Tab Slot Front Tab Slot Mounting Plate 6

7 ASSEMBLY STEP 3 Tighten the Chain Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. To tighten the chain, turn outer nut in the direction shown (Figure 1). When the chain is approximately 1/2" (13 mm) above the base of the rail at its midpoint, re-tighten the inner nut to secure the adjustment. Sprocket noise can result if chain is too loose. When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown in Figure 2 when the door is open, do not re-adjust the chain. NOTE: During future maintenance, ALWAYS pull the emergency release handle to disconnect trolley before adjusting chain. NOTE: You may notice loosening of chain after Adjustment Step 3 (Test the Safety Reversal System). Check for proper tension and readjust chain if necessary. Then repeat Adjustment Step 3. You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section. Figure 1 To Tighten Outer Nut Trolley Figure 2 Chain Base of Rail Outer Nut Lock Washer Inner Nut To Tighten Inner Nut 1/2" (13 mm) Mid Length of Rail INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener. 4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement. 5. Install garage door opener 7 feet (2.13 m) or more above floor. 6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and avoiding contact with vehicles to avoid accidental release. 7. NEVER connect garage door opener to power source until instructed to do so NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms. 9. Install wall-mounted garage door control: within sight of the garage door. out of reach of children at minimum height of 5 feet (1.5 m). away from ALL moving parts of the door. 10. Place entrapment warning label on wall next to garage door control. 11. Place manual release/safety reverse test label in plain view on inside of garage door. 12. Upon completion of installation, test safety reversal system. MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid fl at) on the fl oor.

8 INSTALLATION STEP 1 Determine the Header Bracket Location To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry. NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension. ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required. Header Wall Unfinished Ceiling 2x4 Vertical Centerline of Garage Level (optional) 2x4 OPTIONAL CEILING MOUNT FOR HEADER BRACKET Structural Supports Installation procedures vary according to garage door types. Follow the instructions which apply to your door. SECTIONAL DOOR AND ONE-PIECE DOOR WITH TRACK 1. Close the door and mark the inside vertical centerline of the garage door. 2. Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 9) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm).) If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page Open your door to the highest point of travel as shown. Draw an inter secting horizontal line on the header wall above the high point: 2" (5 cm) above the high point for sectional door and one-piece door with track. 8" (20 cm) above the high point for one-piece door without track. This height will provide travel clearance for the top edge of the door. NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 9 for ceiling installation. Jamb Hardware Header Wall Highest Point of Travel Sectional door with curved track 2" (5 cm) Track Header Wall 8" (20 cm) Highest Point of Travel One-piece door without track: jamb hardware Header Wall One-piece door with horizontal track Highest Point of Travel Header Wall 2" (5 cm) Track 8" (20 cm) Highest Point of Travel Pivot One-piece door without track: pivot hardware 8

9 INSTALLATION STEP 2 Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). WALL HEADER BRACKET INSTALLATION Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling). Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided. Wall Mounting Holes - Header Wall - Header Bracket 2x4 Structural Support Optional Wall Mounting Holes Vertical Centerline of Garage Lag Screws 5/16"-9x1-5/8" HARDWARE SHOWN ACTUAL SIZE Spring Lag Screw 5/16"-9x1-5/8" Horizontal Line Highest Point of Garage Travel - Garage - Vertical Centerline of Garage CEILING HEADER BRACKET INSTALLATION Extend the vertical centerline onto the ceiling as shown. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted fl ush against the ceiling when clearance is minimal. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided. Ceiling Mounting Holes - Finished Ceiling - Header Bracket Vertical Centerline of Garage 6" (15 cm) Maximum Spring Lag Screws 5/16"-9x1-5/8" - Header Wall - Garage Vertical Centerline of Garage 9

10 INSTALLATION STEP 3 Attach the Rail to the Header Bracket Position the opener on the garage fl oor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you ll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. Position the rail bracket against the header bracket. Align the bracket holes and join with a clevis pin as shown. Insert a ring fastener to secure. HARDWARE SHOWN ACTUAL SIZE Header Wall Header Bracket Chain Pulley Bracket Garage Ring Fastener Header Bracket Clevis Pin 5/16"x2-3/4" Chain Pulley Bracket Rail Ring Fastener Clevis Pin 5/16"x2-3/4" INSTALLATION STEP 4 Position the Opener Follow instructions which apply to your door type as illustrated. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid fl at is convenient for setting an ideal door-to-rail distance. Remove foam packaging. Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough. Open the door all the way and place a 2x4 laid fl at on the top section beneath the rail. If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed. To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. Rail Temporary Support 2x4 is used to determine the correct mounting height from ceiling. ENGAGED Trolley Release Arm RELEASED ONE-PIECE DOOR WITHOUT TRACK A 2x4 on its side is convenient for setting an ideal door-to-rail distance. Remove foam packaging. Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough. Open the door all the way and place a 2x4 on its side on the top section of the door beneath the rail. The top of the door should be level with the top of the motor unit. Do not position the opener more than 4" (10 cm) above this point. Header Bracket Top of 2x4 is used to determine the correct mounting height from ceiling. 10

11 INSTALLATION STEP 5 Hang the Opener Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided. 1. Measure the distance from each side of the motor unit to the structural support. 2. Cut both pieces of the hanging bracket to required lengths. 3. Drill 3/16" pilot holes in the structural supports. 4. Attach one end of each bracket to a support with 5/16"-18x1-7/8" lag screws (not provided). 5. Fasten the opener to the hanging brackets with 5/16"-18x7/8" hex bolts, lock washers and nuts. 6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door). 7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the header bracket. NOTE: DO NOT connect power to opener at this time. To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Figure 1 Measure Distance Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 Figure 2 Bracket (Not Provided) Hidden Support Structural Supports (Not Provided) Lag Screws 5/16"-18x1-7/8" FINISHED CEILING (Not Provided) Lag Screws 5/16"-18x1-7/8" HARDWARE SHOWN ACTUAL SIZE Hex Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 (Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 Figure 3 (Not Provided) Lag Screws 5/16"-18x1-7/8" FINISHED CEILING Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 (Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18 11

12 KG KG INSTALLATION STEP 6 Install the Control Locate door control within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and away from moving parts of the door and door hardware. The installation surface must be smooth and fl at. If installing into drywall (Figure 1), drill 5/32" holes and use anchors provided. For pre-wired installations (as in new home construction), it may be mounted to a single gang box (Figure 2). NOTE: After installation, a green indicator light behind the cover will indicate proper connection. If not lit, the Lock and Light features will not function (reverse wires to correct). 1. Strip 1/4" (6 mm) of insulation from one end of bell wire and connect to the two screw terminals on back of door control by color: white wire to 2 and white/red wire to 1 (Figure 3). 2. Remove cover by gently prying at slot on the side of the cover with a small flat head screwdriver (Figure 4). Fasten with 6ABx1-1/4" self-tapping screws (standard installation) or 6-32x1" machine screws (into gang box) as follows: Drill and install bottom screw, allowing 1/8" to protrude above wall surface. Position bottom of door control on screw head and slide down to secure. Adjust for snug fit. Install top screw with care to avoid cracking plastic housing. DO NOT overtighten. Insert bottom tabs and snap on cover. (To remove cover after mounting, gently pry at top with paper clip or small flat head screwdriver.) NOTE: The push bar may stick if the door control is not mounted on a smooth surface. If a click is not heard when pressing the push bar, loosen the two mounting screws or relocate the door control to a smoother surface. 3. (Standard installation only) Run bell wire up wall and across ceiling to motor unit. Use insulated staples to secure wire in several places. DO NOT pierce wire with a staple, creating a short or open circuit. 4. Connect bell wire to the opener terminal screws as follows: white to 2 and white/red to 1 (Figure 5). 5. Use tacks or staples to permanently attach entrapment warning label to wall near door control, and manual release/safety reverse test label in a prominent location on inside of garage door. NOTE: DO NOT connect the power and operate the opener at this time. The trolley will travel to the full open position but will not return to the close position until the sensor beam is connected and properly aligned. See Safety Reversing Sensor Instructions beginning on page 15. To prevent possible SERIOUS INJURY or DEATH from electrocution: Be sure power is NOT connected BEFORE installing door control. Connect ONLY to 24 VOLT low voltage wires. To prevent possible SERIOUS INJURY or DEATH from a closing garage door: Install door control within sight of garage door, out of reach of children at a minimum height of 5 feet (1.5 m), and away from ALL moving parts of door. NEVER permit children to operate or play with door control push buttons or remote control. Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel. ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path of closing garage door. Figure 1 STANDARD Figure 2 INSTALLATION To Replace To Replace Insert Bottom 24 Volt Insert Bottom Tabs First 2-Conductor Tabs First Bell Wire in Gang Box Figure 3 MULTI-FUNCTION DOOR Figure 4 REMOVE COVER CONTROL (BACK) Figure 5 Push Bar HARDWARE SHOWN ACTUAL SIZE Screw 6ABx1-1/4" (Standard Installation) Screw 6-32x1" (pre-wired) Terminal Screws Bell Wire Bell Wire Insulated Staples Drywall Anchors PRE-WIRED INSTALLATION Opener Terminal Screws 12 Lock Button Light Button BACK PANEL

13 INSTALLATION STEP 7 Install the Light INSTALL THE LIGHT Install a 75 watt maximum light bulb in the socket. Light bulb size should be A19, standard neck only. The light will turn ON and remain lit for approximately 4-1/2 minutes when power is connected. Then the light will turn OFF. Use A19 standard neck garage door opener bulbs for replacement. INSTALL THE LENS Locate and loosen (approximately 1/8" [3 mm]) the two screws near top of opener front panel. Position lens against panel with slotted tabs directly below screws. Slide lens up to seat tabs behind screws. Snap bottom tabs of lens into panel slots. Retighten top panel screws to secure lens. To prevent possible OVERHEATING of the endpanel or light socket: DO NOT use short neck or specialty light bulbs. DO NOT use halogen bulbs. Use ONLY incandescent. To prevent damage to the opener: DO NOT use bulbs larger than 75W. ONLY use A19 size bulbs. Lens Tab 75 Watt Max Light Bulb Panel Screw Lens Slot INSTALLATION STEP 8 Attach the Emergency Release Rope and Handle Thread one end of the rope through the hole in the top of the red handle so NOTICE reads right side up as shown. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping. Thread the other end of the rope through the hole in the release arm of the outer trolley. Adjust rope length so the handle is 6 feet (1.83 m) above the floor. Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement. Secure with an overhand knot. NOTE: If it is necessary to cut the rope, heat seal the cut end with a match or lighter to prevent unraveling. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly. NEVER use emergency release handle unless garage doorway is clear of persons and obstructions. NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall. Overhand Knot Trolley Rope Trolley Release Arm Emergency Release Handle 13

14 INSTALLATION STEP 9 Electrical Requirements To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn t fit into the outlet you have, contact a qualified electrician to install the proper outlet. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection. Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes. NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be sure the opener is grounded. RIGHT WRONG If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8" hole in the top of the motor unit: Remove the motor unit cover screws and set the cover aside. Remove the attached 3-prong cord. Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the screw on the silver terminal; and the ground wire to the green ground screw. The opener must be grounded. Reinstall the cover. To avoid installation difficulties, do not run the opener at this time. PERMANENT WIRING CONNECTION Ground Tab Green Ground Screw Ground Wire White Wire White Wire Black Wire Black Wire 14

15 INSTALLATION STEP 10 Install The Protector System The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR When properly connected and aligned, the sensor will detect an obstacle in the path of its electronic beam. The sending eye (with an amber indicator light) transmits an invisible light beam to the receiving eye (with a green indicator light). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. The units must be installed inside the garage so that the sending and receiving eyes face each other across the door, no more than 6" (15 cm) above the floor. Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens. The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware. Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing garage door: Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor. If it is necessary to mount the units on the wall, the brackets must be securely fastened to a solid surface such as the wall framing. Extension brackets (see Accessories) are available if needed. If installing in masonry construction, add a piece of wood at each location to avoid drilling extra holes in masonry if repositioning is necessary. The invisible light beam path must be unobstructed. No part of the garage door (or door tracks, springs, hinges, rollers or other hardware) may interrupt the beam while the door is closing. Safety Reversing Sensor 6" (15 cm) max. above floor Invisible Light Beam Protection Area Safety Reversing Sensor 6" (15 cm) max. above floor Facing the door from inside the garage. 15

16 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways, as follows. Garage door track installation (preferred): Slip the curved arms over the rounded edge of each door track, with the curved arms facing the door. Snap into place against the side of the track. It should lie fl ush, with the lip hugging the back edge of the track, as shown in Figure 1. If your door track will not support the bracket securely, wall installation is recommended. Wall installation (Figures 2 & 3): Place the bracket against the wall with curved arms facing the door. Be sure there is enough clearance for the sensor beam to be unobstructed. If additional depth is needed, an extension bracket (see Accessories) or wood blocks can be used. Use bracket mounting holes as a template to locate and drill (2) 3/16" diameter pilot holes on the wall at each side of the door, no higher than 6" (15 cm) above the floor. Attach brackets to wall with lag screws (not provided). If using extension brackets or wood blocks, adjust right and left assemblies to the same distance out from the mounting surface. Make sure all door hardware obstructions are cleared. Floor installation (Figure 4): Use wood blocks or extension brackets (see Accessories) to elevate sensor brackets so the lenses will be no higher than 6" (15 cm) above the floor. Carefully measure and place right and left assemblies at the same distance out from the wall. Be sure all door hardware obstructions are cleared. Fasten to the fl oor with concrete anchors as shown. HARDWARE SHOWN ACTUAL SIZE Figure 1 Figure 2 Figure 3 Track Lip Safety Reversing Sensor Bracket (Provided with Extension Bracket) DOOR TRACK MOUNT (RIGHT SIDE) Lens WALL MOUNT (RIGHT SIDE) Fasten Wood Block to Wall with Lag Screws (not provided) Lens WALL MOUNT (RIGHT SIDE) Lens Indicator Light Extension Bracket (See Accessories) (Provided with Extension Bracket) Indicator Light Indicator Light Safety Reversing Sensor Bracket Lag Screws (not provided) Safety Reversing Sensor Bracket Figure 4 FLOOR MOUNT (RIGHT SIDE) Carriage Bolt 1/4"-20x1/2" Wing Nut 1/4"-20 Staples Attach with Concrete Anchors (not provided) Lens Indicator Light Safety Reversing Sensor Bracket 16

17 MOUNTING AND WIRING THE SAFETY REVERSING SENSORS Mounting: Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5). Finger tighten the wing nuts. Option A - Installation Without Pre-Wiring: Run the bell wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples (Figure 6). Option B - Pre-Wired Installation: If your garage already has wires installed for the safety reversing sensors, follow the instructions below: Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall (Figure 7). Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16 inch (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor (Figure 8). Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor (Figure 9). Figure 5 Carriage Bolt 1/4"-20x1/2" Figure 6 Figure 7 Wing Nut Lens Figure 8 Safety Reversing Sensor Wires 7/16" (11 mm) Figure 9 Safety Reversing Sensor Wires White Not Provided Pre-Installed Wires 7/16" (11 mm) Pre-installed wires White/Black 17

18 Connect to garage door opener: Strip 1/4" (6 mm) of insulation from each set of wires. Separate white and white/black wires sufficiently to connect to the opener terminal screws: white to 2 and white/black to 3 (Figure 10). Figure 10 Bell Wire Finished Ceiling Connect Wire to Opener Terminal Screws Bell Wire 1. Strip wire 1/4" (6 mm) 2. Twist like colored wires together 1/4" (6 mm) 3. Connect wire to the opener terminal screws: white to 2 and white/black to 3. Control Connections (dotted lines) Sensor Connections Safety Reversing Sensor Safety Reversing Sensor Invisible Light Beam Protection Area OPENER TERMINAL SCREWS ALIGNING THE SAFETY REVERSING SENSORS Plug in the opener. The indicator lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct. The sending eye amber indicator light will glow regardless of alignment or obstruction. If the green indicator light in the receiving eye is off, dim, or flickering (and the invisible light beam path is not obstructed), alignment is required. Loosen the sending eye wing nut and readjust, aiming directly at the receiving eye. Lock in place. Loosen the receiving eye wing nut and adjust sensor until it receives the sender s beam. When the green indicator light glows steadily, tighten the wing nut. TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1. If the sending eye indicator light does not glow steadily after installation, check for: Electric power to the opener. A short in the white or white/black wires. These can occur at staples, or at opener connections. Incorrect wiring between sensors and opener. A broken wire. 2. If the sending eye indicator light glows steadily but the receiving eye indicator light doesn t: Check alignment. Check for an open wire to the receiving eye. 3. If the receiving eye indicator light is dim, realign either sensor. NOTE: When the invisible beam path is obstructed or misaligned while the door is closing, the door will reverse. If the door is already open, it will not close. The opener lights will blink 10 times. See page

19 INSTALLATION STEP 11 Fasten the Bracket Follow instructions which apply to your door type as illustrated below or on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel. Figure 1 shows one piece of angle iron as the horizontal brace. For the vertical brace, 2 pieces of angle iron are used to create a U-shaped support. The best solution is to check with your garage door manufacturer for an opener installation door reinforcement kit. NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to Step 12. SECTIONAL DOORS 1. Center the door bracket on the previously marked vertical centerline used for the header bracket installation. Note correct UP placement, as stamped inside the bracket. 2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the door. 3. Mark, drill holes and install as follows, depending on your door s construction: Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket: Drill 3/16" fastening holes. Secure the door bracket using the two 1/4"-14x5/8" self-threading screws (Figure 2A). Alternately, use two 5/16" bolts, lock washers and nuts (not provided) (Figure 2B). Metal, insulated or light weight factory reinforced doors: Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws (Figure 3). Wood s: Use top and bottom or side to side door bracket holes. Drill 5/16" holes through the door and secure bracket with 5/16"x2" carriage bolts, lock washers and nuts (not provided) (Figure 4). NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors. Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact your door manufacturer for reinforcement kit. Figure 1 Figure 2A Header Bracket Bracket Location Vertical Centerline of Garage Vertical Reinforcement Vertical Centerline of Garage UP Bracket Self-Threading Screw 1/4"-14x5/8" HORIZONTAL AND VERTICAL REINFORCEMENT IS NEEDED FOR LIGHTWEIGHT GARAGE DOORS (FIBERGLASS, ALUMINUM, STEEL, DOORS WITH GLASS PANEL, ETC). (NOT PROVIDED) Vertical Reinforcement Vertical Centerline of Garage Bolt 5/16"-18x2" (Not Provided) Bracket Lock Washer 5/16" Figure 2B Bolt 5/16"x2" (Not Provided) Nut 5/16"-18 UP Inside Edge of or Reinforcement Board HARDWARE SHOWN ACTUAL SIZE Self-Threading Screw 1/4"-14x5/8" 19 Figure 3 Vertical Centerline of Garage UP Self-Threading Screw 1/4"-14x5/8" Vertical Centerline of Garage UP Figure 4

20 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes. Metal s: Drill 3/16" pilot holes and fasten the bracket with the 1/4"-14x5/8" self-threading screws provided. Wood s: Drill 5/16" holes and use 5/16"x2" carriage bolts, lock washers and nuts (not provided) or 5/16"x1-1/2" lag screws (not provided) depending on your installation needs. NOTE: The door bracket may be installed on the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.) HARDWARE SHOWN ACTUAL SIZE Self-Threading Screw 1/4"-14x5/8" Header Wall Header Bracket 2x4 Support - Finished Ceiling - Bracket Self-Threading Screw 1/4"-14x5/8" Top of (Inside Garage) Top Edge of Bracket Optional Placement METAL DOOR Optional Placement of Bracket Vertical Centerline of Garage HORIZONTAL AND VERTICAL REINFORCEMENT IS NEEDED FOR LIGHTWEIGHT GARAGE DOORS (FIBERGLASS, ALUMINUM, STEEL, DOORS WITH GLASS PANEL, ETC.). (NOT PROVIDED) Nut 5/16"-18 Bracket Lock Washer 5/16" Top of (Inside Garage) Top Edge of Optional Placement Carriage Bolt 5/16"x2" (Not Provided) For a door with no exposed framing, or for the optional installation, use lag screws 5/16"x1-1/2" (Not Provided) to fasten door bracket. WOOD DOOR 20

21 INSTALLATION STEP 12 Connect Arm to Trolley Follow instructions which apply to your door type as illustrated below and on the following page. SECTIONAL DOORS ONLY Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley. Slide the outer trolley back (away from the door) about 2" (5 cm) as shown in Figures 1, 2 and 3. Figure 1: Fasten straight door arm section to outer trolley with the 5/16"x1" clevis pin. Secure the connection with a ring fastener. Fasten curved section to the door bracket in the same way, using the 5/16"x1-1/4" clevis pin. IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm (Figure 4). Figure 2: Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as far apart as possible to increase door arm rigidity. Figure 3, Hole alignment alternative: If holes in curved arm are above holes in straight arm, disconnect straight arm. Cut about 6" (15 cm) from the solid end. Reconnect to trolley with cut end down as shown. Bring arm sections together. Find two pairs of holes that line up and join with bolts, lock washers and nuts. Pull the emergency release handle toward the opener at a 45 angle so that the trolley release arm is horizontal. Proceed to Adjustment Step 1, page 23. Trolley will re-engage automatically when opener is operated. HARDWARE SHOWN ACTUAL SIZE Figure 1 Figure 2 Figure 3 Nuts 5/16"-18 Nuts 5/16"-18 Outer Trolley Ring Fastener Bracket Clevis Pin 5/16"x1-1/4" Lock Washers 5/16" Bracket Lock Washers 5/16" Inner Trolley Curved Arm Clevis Pin 5/16"x1" Handle Straight Arm Bolts 5/16"-18x7/8" Emergency Release Nut 5/16"-18 Ring Fastener Bolts 5/16"-18x7/8" Cut this end Clevis Pin 5/16"x1-1/4" ( Bracket) Lock Washer 5/16" Figure 4 CORRECT INCORRECT Clevis Pin 5/16"x1" (Trolley) Hex Bolt 5/16"-18x7/8" Straight Arm (Groove facing out) Curved Arm Straight Arm Curved Arm 21

22 ALL ONE-PIECE DOORS 1. Assemble the door arm, Figure 5: IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm (Figure 5). Fasten the straight and curved door arm sections together to the longest possible length (with a 2 or 3 hole overlap). With the door closed, connect the straight door arm section to the door bracket with the 5/16"x1-1/4" clevis pin. Secure with a ring fastener. 2. Adjustment procedures, Figure 6: On one-piece doors, before connecting the door arm to the trolley, the travel limits must be adjusted. Limit adjust ment screws are located on the left side panel as shown on page 23. Follow adjustment procedures below. Open door adjustment: decrease UP travel limit - Turn the UP limit adjustment screw counterclockwise 4 turns. - Press the Control push button. The trolley will travel to the fully open position. - Manually raise the door to the open position (parallel to the floor), and lift the door arm to the trolley. The arm should touch the trolley just in back of the door arm connector hole. Refer to the fully open trolley/ door arm positions in the illustration. If the arm does not extend far enough, adjust the limit further. One full turn equals 2" (5 cm) of trolley travel. Closed door adjustment: decrease DOWN travel limit - Turn the DOWN limit adjustment screw clockwise 4 complete turns. - Press the Control push button. The trolley will travel to the fully closed position. Figure 6 Inner Trolley Outer Trolley Figure 5 CORRECT Straight Arm (Groove facing out) Bracket Clevis Pin 5/16"x1-1/4" Curved Arm Straight Arm Ring Fastener Bolts 5/16"-18x7/8 INCORRECT Straight Arm Lock Washers 5/16" Curved Arm Nuts 5/16"-18 Curved Arm - Manually close the door and lift the door arm to the trolley. The arm should touch the trolley just ahead of the door arm connector hole. Refer to the fully closed trolley/door arm positions in the illustration. If the arm is behind the connector hole, adjust the limit further. One full turn equals 2" (5 cm) of trolley travel. 3. Connect the door arm to the trolley: Close the door and join the curved arm to the connector hole in the trolley with the remaining clevis pin. It may be necessary to lift the door slightly to make the connection. Secure with a ring fastener. Run the opener through a complete travel cycle. If the door has a slight "backward" slant in full open position as shown in the illustration, decrease the UP limit until the door is parallel to the floor. NOTE: When setting the up limit on the following page, the door should not have a "backward" slant when fully open as illustrated below. A slight backward slant will cause unnecessary bucking and/or jerking operation as the door is being opened or closed from the fully open position. Arm Closed Arm Connector Hole Emergency Release Handle Inner Trolley Correct Angle Arm Outer Trolley Open 22 with Backward Slant (Incorrect)

23 ADJUSTMENT STEP 1 Adjust the UP and DOWN Travel Limits Limit adjustment settings regulate the points at which the door will stop when moving up or down. To operate the opener, press the door control push bar. Run the opener through a complete travel cycle. Does the door open and close completely? Does the door stay closed and not reverse unintentionally when fully closed? If your door passes both of these tests, no limit adjustments are necessary unless the reversing test fails (Adjustment Step 3, page 25). Adjustment procedures are outlined below. Read the procedures carefully before proceeding to Adjustment Step 2. Use a screwdriver to make limit adjustments. Run the opener through a complete travel cycle after each adjustment. NOTE: Repeated operation of the opener during adjustment procedures may cause the motor to overheat and shut off. Simply wait 15 minutes and try again. NOTE: If anything interferes with the door s upward travel, it will stop. If anything interferes with the door s downward travel (including binding or unbalanced doors), it will reverse. HOW AND WHEN TO ADJUST THE LIMITS If the door does not open completely but opens at least 5 feet (1.5 m): Increase up travel. Turn the UP limit adjustment screw clockwise. One turn equals 2" (5 cm) of travel. NOTE: To prevent the trolley from hitting the cover protection bolt, keep a minimum distance of 2-4" (5 cm - 10 cm) between the trolley and the bolt. If door does not open at least 5 feet (1.5 m): Adjust the UP (open) force as explained in Adjustment Step 2. If the door does not close completely: Increase down travel. Turn the DOWN limit adjustment screw counterclockwise. One turn equals 2" (5 cm) of travel. If door still won't close completely and the trolley bumps into the pulley bracket (page 4), try lengthening the door arm (page 21) and decreasing the DOWN limit. If the opener reverses in fully closed position: Decrease down travel. Turn the DOWN limit adjustment screw clockwise. One turn equals 2" (5 cm) of travel. If the door reverses when closing and there is no visible interference to travel cycle: If the opener lights are fl ashing, the Safety Reversing Sensors are either not installed, misaligned or obstructed. See Troubleshooting, page 18. Test the door for binding: Pull the emergency release handle. Manually open and close the door. If the door is binding or unbalanced, call for a trained door systems technician. If the door is balanced and not binding, adjust the DOWN (close) force. See Adjustment Step Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system. If one control (force or travel limits) is adjusted, the other control may also need adjustment. After ANY adjustments are made, the safety reversal system MUST be tested. MUST reverse on contact with 1-1/2" high (3.8 cm) object (or 2x4 laid flat) on floor. To prevent damage to vehicles, be sure fully open door provides adequate clearance. Cover Bolt Protection 2-4" (5-10 cm) Travel Limit Adjustment Screws Adjustment Label

24 ADJUSTMENT STEP 2 Adjust the Force Force adjustment controls are located on the back panel of the motor unit. Force adjustment settings regulate the amount of power required to open and close the door. If the forces are set too light, door travel may be interrupted by nuisance reversals in the down direction and stops in the up direction. Weather conditions can affect the door movement, so occasional adjustment may be needed. The maximum force adjustment range is about 3/4 of a complete turn. Do not force controls beyond that point. Turn force adjustment controls with a screwdriver. NOTE: If anything interferes with the door s upward travel, it will stop. If anything interferes with the door s downward travel (including binding or unbalanced doors), it will reverse. Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Too much force on garage door will interfere with proper operation of safety reversal system. NEVER increase force beyond minimum amount required to close garage door. NEVER use force adjustments to compensate for a binding or sticking garage door. If one control (force or travel limits) is adjusted, the other control may also need adjustment. After ANY adjustments are made, the safety reversal system MUST be tested. MUST reverse on contact with 1-1/2" high (3.8 cm) object (or 2x4 laid flat) on floor. HOW AND WHEN TO ADJUST THE FORCES 1. Test the DOWN (close) force Grasp the door bottom when the door is about halfway through DOWN (close) travel. The door should reverse. Reversal halfway through down travel does not guarantee reversal on a 1-1/2" (3.8 cm) obstruction. See Adjustment Step 3, page 26. If the door is hard to hold or doesn t reverse, decrease DOWN (close) force by turning the control counterclockwise. Make small adjustments until the door reverses normally. After each adjustment, run the opener through a complete cycle. If the door reverses during the down (close) cycle and the opener lights aren t flashing, increase DOWN (close) force by turning the control clockwise. Make small adjustments until the door completes a close cycle. After each adjustment, run the opener through a complete travel cycle. Do not increase the force beyond the minimum amount required to close the door. 2. Test the UP (open) force Grasp the door bottom when the door is about halfway through UP (open) travel. The door should stop. If the door is hard to hold or doesn t stop, decrease UP (open) force by turning the control counterclockwise. Make small adjustments until the door stops easily and opens fully. After each adjustment, run the opener through a complete travel cycle. If the door doesn t open at least 5 feet (1.5 m), Increase UP (open) force by turning the control clockwise. Make small adjustments until door opens completely. Readjust the UP limit if necessary. After each adjustment, run the opener through a complete travel cycle. BACK PANEL Force Adjustment Controls FORCE ADJUSTMENT LABEL Open Force Close Force 24

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